Page 145 of 635

•You can say “O” (letter “O”) for “0” (zero).
• Even though international dialing for most number
combinations is supported, some shortcut dialing
number combinations may not be supported.
• In a convertible vehicle, system performance may be
compromised with the convertible top down.
Far End Audio Performance
• Audio quality is maximized under:
• Low-To-Medium Blower Setting
• Low-To-Medium Vehicle Speed
• Low Road Noise
• Smooth Road Surface
• Fully Closed Windows
• Dry Weather Conditions
• Operation From The Driver’s Seat •
Performance, such as audio clarity, echo, and loudness
to a large degree rely on the phone and network, and
not the Uconnect® Phone
• Echo at the phone far end can sometimes be reduced
by lowering the in-vehicle audio volume
• In a convertible vehicle, system performance may be
compromised with the convertible top downBluetooth® Communication Link
Mobile phones have been found to lose connection to the
Uconnect® Phone. When this happens, the connection
can generally be reestablished by switching the phone
off/on. Your mobile phone is recommended to remain in
Bluetooth® ON mode.
Power-Up
After switching the ignition key from OFF to either the
ON or ACC position, or after a language change, you
must wait at least 15 seconds prior to using the system.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 143
Page 146 of 635
Voice Tree
144 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
Page 147 of 635

NOTE:
•You can replace “John Smith” with any name in your
mobile or favorite phone book. You can also say “Send
a message to John Smith” and the system will ask you
which phone number you want to send a message to
for John Smith.
• You can replace “Mobile” with “Home,” “Work” or
“Other.”
• You can replace “Incoming Calls” with “Outgoing
Calls” or “Missed Calls.”
• Messaging commands only work if the Uconnect®
system is equipped with this feature and the mobile
phone supports messaging over Bluetooth®.
• You can replace “248 555 1212” with any phone
number supported by your Mobile phone. •
You can replace “4” with any message number shown
on the screen.
• If your phone does not support phonebook download
or call log download over Bluetooth® than these
commands will return a response that the contact does
not exist in the phonebook.
• Available Voice Commands are shown in bold face and
underlined in the gray shaded boxes.
General Information
This device complies with Part 15 of the FCC rules and
RSS 210 of Industry Canada. Operation is subject to the
following conditions:
• Changes or modifications not expressly approved by
the party responsible for compliance could void the
user’s authority to operate the equipment.
• This device may not cause harmful interference.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 145
Page 148 of 635

•This device must accept any interference received,
including interference that may cause undesired op-
eration.
Uconnect® PHONE (8.4/8.4N)
Uconnect® 8.4/8.4 Nav
Uconnect® Phone is a voice-activated, hands-free, in-
vehicle communications system. Uconnect® Phone al-
lows you to dial a phone number with your mobile
phone.
Uconnect® Phone supports the following features:
Voice Activated Features:
• Hands Free dialing via Voice (“Call John Smith’s
Mobile” or, “Dial 248 555-1212”).
• Hands Free text to speech listening of your incoming
SMS messages. •
Hands Free text messaging (“Send a message to John
Smith’s Mobile”).
• Redialing last dialed numbers (“Redial”).
• Calling Back the last incoming call number (“Call
Back”).
• View Call logs on screen (“Show incoming calls”,
“Show Outgoing calls”, “Show missed Calls”, “Show
Recent Calls”).
• Searching Contacts phone number (“Search for John
Smith Mobile”).
Screen Activated Features
• Dialing via Keypad using the touchscreen.
• Viewing and Calling contacts from Phonebooks dis-
played on the touchscreen.
146 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
Page 149 of 635

•Setting Favorite Contact Phone numbers so they are
easily accessible on the Main Phone screen.
• Viewing and Calling contacts from Recent Call logs.
• Reviewing your recent Incoming SMS.
• Sending a text message via the touchscreen.
• Listen to Music on your Bluetooth® Device via the
touchscreen.
• Pairing up to 10 phones/audio devices for easy access
to connect to them quickly.
NOTE: Your phone must be capable of SMS messaging
via Bluetooth® for messaging features to work properly.
Your mobile phone’s audio is transmitted through your
vehicle’s audio system; the system will automatically
mute your radio when using the Uconnect® Phone.
For Uconnect® customer support: •
U.S. residents - visit www.UconnectPhone.com or call
1-877-855-8400.
• Canadian Residents - visit www.UconnectPhone.com
or call, 1-800-465-2001 (English) or 1-800-387-9983
(French).
Uconnect® Phone allows you to transfer calls between
the system and your mobile phone as you enter or exit
your vehicle and enables you to mute the system’s
microphone for private conversation.
WARNING!
Any voice commanded system should be used only
in safe driving conditions following all applicable
laws, including laws regarding phone use. Your at-
tention should be focused on safely operating the
vehicle. Failure to do so may result in an accident
causing serious injury or death.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 147
Page 150 of 635

The Uconnect® Phone is driven through your
Bluetooth® “Hands-Free Profile” mobile phone.
Uconnect® features Bluetooth® technology - the global
standard that enables different electronic devices to con-
nect to each other without wires or a docking station, so
Uconnect® Phone works no matter where you stow your
mobile phone (be it your purse, pocket, or briefcase), as
long as your phone is turned on and has been paired to
the vehicle’s Uconnect® Phone. The Uconnect® Phone
allows up to ten mobile phones or audio devices to be
linked to the system. Only one linked (or paired) mobile
phone and one audio device can be used with the system
at a time. The system is available in English, Spanish, or
French languages.
Uconnect® Phone ButtonThe Uconnect® Phone
Button is used to
enter the phone mode and make calls, show recent, incoming, outgoing calls, view phonebook etc.,
When you press the button you will hear a BEEP. The
beep is your signal to give a command.
Uconnect® Voice Command Button
The Uconnect® Voice Command
Button is
only used for “barge in” and when you are
already in a call and you want to send Tones or
make another call.
The
button is also used to access the Voice Com-
mands for the Uconnect® Voice Command features if
your vehicle is equipped. Please see the Uconnect® Voice
Command section for direction on how to use the
button.
The Uconnect® Phone is fully integrated with the ve-
hicles audio system. The volume of the Uconnect® Phone
can be adjusted either from the radio volume control
knob or from the steering wheel radio control (right
switch), if so equipped.
148 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
Page 151 of 635

Operation
Voice commands can be used to operate the Uconnect®
Phone and to navigate through the Uconnect® Phone
menu structure. Voice commands are required after most
Uconnect® Phone prompts. There are two general meth-
ods for how Voice Command works:
1. Say compound commands like “Call John Smith mo-bile.”
2. Say the individual commands and allow the system to guide you to complete the task.
You will be prompted for a specific command and then
guided through the available options.
• Prior to giving a voice command, one must wait for the
beep, which follows the “Listen” prompt or another
prompt.
• For certain operations, compound commands can be
used. For example, instead of saying “Call” and then “John Smith” and then “mobile”, the following com-
pound command can be said: “Call John Smith mo-
bile.”
• For each feature explanation in this section, only the
compound command form of the voice command is
given. You can also break the commands into parts and
say each part of the command when you are asked for
it. For example, you can use the compound command
form voice command “Search for John Smith,” or you
can break the compound command form into two
voice commands: “Search Contact” and when asked
“John Smith.” Please remember, the Uconnect® Phone
works best when you talk in a normal conversational
tone, as if speaking to someone sitting a few feet/
meters away from you.
Natural Speech
Your Uconnect® Phone Voice system uses a Natural
Language Voice Recognition (VR) engine.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 149
Page 152 of 635

Natural speech allows the user to speak commands in
phrases or complete sentences. The system filters out
certain non-word utterances and sounds such as “ah”
and “eh.” The system handles fill-in words such as “I
would like to.”
The system handles multiple inputs in the same phrase
or sentence such as “make a phone call” and “to Kelly
Smith.” For multiple inputs in the same phrase or sen-
tence, the system identifies the topic or context and
provides the associated follow-up prompt such as “Who
do you want to call?” in the case where a phone call was
requested but the specific name was not recognized.
The system utilizes continuous dialog; when the system
requires more information from the user it will ask a
question to which the user can respond without pressing
the “Voice Command”
button on your steering
wheel.
Voice Command Tree
Refer to “Voice Tree” in this section.
Help Command
If you need assistance at any prompt, or if you want to
know your options at any prompt, say “Help” following
the beep.
To activate the Uconnect® Phone from idle, simply push
the
button on your steering wheel and say a com-
mand or say “help.” All Uconnect® Phone sessions begin
with a push of the
button on the radio control head.
Cancel Command
At any prompt, after the beep, you can say “Cancel” and
you will be returned to the main menu.
You can also push the
orbutton on your steering
wheel when the system is listening for a command and
be returned to the main or previous menu.
150 UNDERSTANDING THE FEATURES OF YOUR VEHICLE