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319
FREQUENTLY ASKED QUESTIONS
QUESTION
ANSWER
SOLUTION
The CD is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain any
audio data or contains an audio format which the player cannot play.
The CD is protected by an anti-pirating protection system which is not
recognised by the audio equipment.
- Check that the CD is inserted in the player the
right way up.
- Check the condition of the CD: the CD cannot
be played if it is too damaged.
- Check the content in the case of a recorded
CD: consult the advice in the "Audio" section.
- The audio equipment's CD player does not
play DVDs.
- Due to their quality level, certain writeable
CDs will not be played by the audio system.
The CD player sound is
poor. The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable
conditions.
The audio settings (bass, treble, ambience) are unsuitable. Set the treble or bass level to 0, without selecting
an ambience.
I am unable to connect
my Bluetooth telephone. It is possible that Bluetooth is switched off on the telephone or that the
telephone has not been made not visible.
- Check that your telephone has Bluetooth
switched on.
- Check in the telephone's settings that it is
"Visible to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your telephone
on www.citroen.co.uk (services) .
The Bluetooth connection
is cut. The battery of the peripheral may not be suffi ciently charged. Recharge the battery of the peripheral device.
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320
FREQUENTLY ASKED QUESTIONS
QUESTION
ANSWER
SOLUTION
The message "USB
device error" is displayed
on the screen. The USB memory stick is not recognised.
The memory stick may be corrupt. Reformat the memory stick (FAT 32).
A telephone connects
automatically,
disconnecting another
telephone. Automatic connection overrides manual connection. Modify the telephone settings to remove automatic
connection.
The Apple
®
player is
not recognised when
connecting to the USB
port. The Apple ®
player is of a generation that is not compatible with the USB. Connect the Apple ®
player to the AUX Jack socket
using a suitable cable (not supplied).
When I connect my
Apple
® player or my
BlackBerry ® to the
USB port, I have alert
messages on the current
consumption by the USB
port. When charging, the current consumption of these smartphones is greater
than the rating of the USB port, which is 500 mA.
The hard disk or device
is not recognised when
connecting to the USB
port. Some hard disks and devices need a power supply greater than is
provided by the audio system. Connect the device to the 230 V socket, the 12 V
socket or an external power supply.
Caution
: ensure that the device does not transmit
a voltage greater than 5 V (risk of destruction of
the system).
When streaming, the
sound cuts momentarily. Some telephones prioritise connection of the "hands-free" profi le. Delete the "hands-free" connection profi le to
improve streaming.
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321
FREQUENTLY ASKED QUESTIONS
QUESTION
ANSWER
SOLUTION
In "Random all" play,
not all of the tracks are
played. In "Random all" play, the system can only take into account up to
999 tracks.
With the engine off, the
audio system switches
off after a few minutes
of use. When the engine is switched off, the audio system operating time
depends on the battery charge.
The switch-off is normal: the audio system switches to economy mode
and switches off to prevent discharging the vehicle's battery. Start the vehicle's engine to increase the battery
charge.
The message "the audio
system is overheated"
appears on the display. In order to protect the installation if the surrounding temperature is too
high, the audio system switches to an automatic thermal protection mode
leading to a reduction of the volume or stopping of the playing of the CD. Switch the audio system off for a few minutes to
allow the system to cool.
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323
VISUAL SEARCH
EXTERIOR
Remote control ........................... 79-85
- opening / closing
- antitheft protection
- starting
- battery
Wiper controls......................... 107-109
Changing a wiper
blade .............................................. 216
Door mirrors ................................ 76-77
Blind spot sensors .................. 172-174
Boot ........................................... 80, 91
Temporary puncture
repair kit .................................. 193-197
Changing a wheel ................... 198-201
- tools
- removing / refi tting
Snow chains .................................. 202
Changing bulbs....................... 207-208
- rear lamps
- 3rd brake lamp
- number plate lamp
Parking sensors ...................... 182-183
Parking space sensors ........... 180-181
Towbar ........................................... 220
Towing .................................... 218-219
Accessories ............................ 222-223
Roof bars ....................................... 217
Panoramic sunroof .......................... 94
Braking assistance ........................ 140
Trajectory control .................... 141-142
Tyre under-infl ation detection ...166-167
Tyre pressures ....................... 197, 231
Lighting controls ....................... 98-102
Headlamp adjustment.................... 104
Welcome lighting ........................... 103
Directional lighting systems .... 105-106
Changing bulbs....................... 203-206
- front lamps
- front foglamps
- side repeaters
Doors ......................................... 86, 90
- opening / closing
- emergency control
Child lock ....................................... 138
Electric windows ......................... 92-93
Alarm .......................................... 88-89
Fuel tank ..................................... 95-96
Misfuel prevention ........................... 97
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324
VISUAL SEARCH
INTERIOR
Boot fi ttings ............................. 121-123
- rear parcel shelf
- hooks
- 12 V socket
- torch
- lashing eyes
- storage compartment
Luggage cover (C4 enterprise) ...... 124
Rear seats ....................................... 75
Rear armrest / Ski fl ap ................... 120
Child seats .............................. 125-133
ISOFIX mountings .................. 134-136
Front seats.................................. 70-74
Seat belts................................ 143-145
Airbags ................................... 146-149
Interior fi ttings ..........................112-120
- auxiliary socket / USB port
- 12 V socket
- front armrest
- 230 V / 50 Hz socket
- mats
Glove box ....................................... 113
Deactivating the passenger's
airbag............................................. 147
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325
VISUAL SEARCH
INSTRUMENTS AND CONTROLS
Instrument panels ....................... 28-31
Warning lamps ............................ 32-42
Indicators .................................... 43-45
Setting buttons............................ 46-48
- trip distance recorder
- dashboard lighting dimmer / black
panel
- customisation of dials and screens
Lighting controls ....................... 98-102
Adjusting headlamps ..................... 104
Stop & Start ............................ 168-170
Lane departure
warning system.............................. 171
Door mirrors ................................ 76-77
Electric windows ......................... 92-93
Dashboard fuses .................... 209-211
Opening the bonnet ....................... 185
Adjusting the steering wheel............ 78
Horn ............................................... 139
Audio system .......................... 289-321
Setting the date / time................ 50, 54
eMyWay satellite
navigation system ................... 235-288
Setting the date / time...................... 56
Manual gearbox ............................. 157
Electronic gearbox .................. 158-160
Automatic gearbox.................. 161-163
Parking brake ................. 150-156, 157
Wiper controls......................... 107-109
Trip computer ............................. 57-60
Rear view mirror .............................. 78
Emergency or
assistance call ......................... 142, 233
Seat belt and front passenger airbag
warning display screen ........... 143-145
Courtesy lamps............................... 110
Interior mood lighting ...................... 111
Hazard warning lamps ................... 139
Central locking ............................ 86-87
Black panel ...................................... 47
Multifunction screens .................. 49-56
Ventilation ................................... 61-62
Manual air conditioning......... 63-64, 69
Digital
air conditioning ..................... 65-68, 69
Demisting / Defrosting
the rear screen ................................ 69
Memorising speeds ....................... 175
Speed limiter........................... 176-177
Cruise control ......................... 178-179
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326
VISUAL SEARCH
TECHNICAL DATA - MAINTENANCE
Running out of Diesel fuel ............. 186
Checking levels ...................... 189-190
- oil
- brake fl uid
- coolant
- power steering fl uid
- screenwash / headlamp wash fl uid
- additive (Diesel with particle
emissions fi lter)
Changing bulbs....................... 203-208
- front
- rear
Petrol engines......................... 224-225
Diesel engines ........................ 226-229
Dimensions .................................... 230
Identifi cation markings ................... 231
Bonnet ........................................... 185
Petrol underbonnet ........................ 187
Diesel underbonnet ....................... 188
Checking components ............ 191-192
- battery
- air fi lter / passenger compartment
fi lter
- oil fi lter
- particle emissions fi lter (Diesel)
- brake pads / discs
Battery .................................... 213-215
Energy economy mode.................. 216
Engine compartment fuses .... 209, 212