2014 Citroen C4 CACTUS service

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This system allows you to make an emergency
or assistance call to the emergency services or
to the dedicated CITROËN service.
Emergency or
assistance call
For more information on the use of this
function, refer to the "Audio and telematics"
section.
Horn
Audible warning system to alert other road
users to an imminent danger.
F
P
ress the central part of the steering
wheel.
Use the horn moderately and only in the
following circumstances:
-

i
mmediate danger,
-

ov
ertaking a cyclist or pedestrian,
-

a
pproaching a location lacking
visibility.
Safety

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Reinitialisation of the system is done in the the
touch screen tablet, with the ignition on and the
vehicle stationary.F

I
n the secondary page, press
" Under-inflation initialisation ".
F

C
onfirm the instruction by pressing " Ye s",
an audible signal and a message confirm
the reinitialisation.
The new pressure settings registered are
considered to be reference values by the
system.
Operating fault
The flashing and then fixed illumination of the
under-inflation warning lamp accompanied
by illumination of the "service" warning lamp
indicates a fault with the system.
In this case, under-inflation monitoring of the
tyres is no longer assured.
Have the system checked by a CITROËN
dealer or a qualified workshop.
Before doing anything to the system,
the pressures of the four tyres must be
checked and the system reinitialised.
The under-inflation alert can only be
considered reliable if reinitialisation of
the system is done with the the four tyre
pressures correctly set.
Snow chains
The system does not have to be
reinitialised after fitting or removing
snow chains.
F

Sel

ect the " Driving assistance "
menu.
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Safety

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AdBlue® additive and SCR system
for Blue HDi Diesel engines
To assure respect for the environment and
conformity with the new Euro 6 emissions
standard, without adversely affecting the
per formance or fuel consumption of Diesel
engines, CITROËN has taken the decision to
equip its vehicles with an effective system that
associates SCR (Selective Catalytic Reduction)
with a particle emissions filter (PEF) for the
treatment of exhaust gases.
Presentation of the SCR system
Using an additive called AdBlue® containing urea,
a catalytic converter turns up to 85% of nitrous
oxides (NOx) into nitrogen and water, which are
harmless to health and the environment. Once the AdBlue
® tank is empty, a
s
ystem required by regulations prevents
starting of the engine.
If the SCR is faulty, the level of
emissions from your vehicle will no
longer meet the Euro 6 standard: you
vehicle becomes polluting.
In the event of a confirmed fault
with the SCR system, you must go
to a CITROËN dealer or a qualified
workshop as soon as possible: after a
running distance of 650 miles
(1 100 km), a system will be triggered
automatically to prevent engine starting.
The AdBlue® additive is held in a special
tank located under the boot at the rear of
the vehicle. It has a capacity of 17 litres: this
provides a driving range of about 12 500 miles
(20 000 km), after which an alert is triggered
warning you when the reserve remaining is
enough for just 1 500 miles (2 400 km).
During each scheduled service of your vehicle
by a CITROËN dealer or a qualified workshop,
the AdBlue
® additive tank is refilled in order to
allow normal operation of the SCR system.
If the estimated mileage between two services
is greater than 12 500 miles (20 000 km), we
recommend that you go to a CITROËN dealer
or a qualified workshop to have the necessary
top-up carried out.
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Remaining range between 350 and 1500 miles (600 and 2 400 km)Remaining range between 0 and 350 miles (0 and 600 km)Breakdown related to a lack of AdBlue® additive
To be able to start the engine,
we recommend that you call on
a CITROËN dealer or a qualified
workshop for the top-up required. If
you carry out the top-up yourself, it is
essential to add at least 3.8 litres of
AdBlue
® to the tank.
Refer to the "Topping-up" section.
When switching on the ignition, the
UREA

warning lamp comes on, accompanied
by an audible signal and the display of a
message (e.g.: "Top up emissions additive:
Starting prevented in 900 miles") indicating
the remaining range expressed in miles or
kilometres.
When driving, the message is displayed every
150 miles (300 km) until the additive tank has
been topped-up.
Go to a CITROËN dealer or a qualified
workshop to have the AdBlue
® tank topped-up.
You can also top-up the tank yourself.
Refer to the "Topping-up" section. When switching on the ignition, the SERVICE
warning lamp comes on and the UREA warning
lamp flashes, accompanied by an audible
signal and the display of a message (e.g. "Top
up emissions additive: Starting prevented in
350 miles") indicating the remaining range
expressed in miles or kilometres.
When driving, the message is displayed every
30 seconds until the additive tank has been
topped-up.
Go to a CITROËN dealer or a qualified
workshop to have the AdBlue® tank topped-up.
You can also top-up the tank yourself.
Refer to the "Topping-up" section.
If you fail to do this, there is a risk that you will
not be able to start your engine. When switching on the ignition, the SERVICE
warning lamp comes on and the UREA warning
lamp flashes, accompanied by an audible
signal and the display of the message "Top up
emissions additive: Starting prevented".
The AdBlue
® tank is empty: the system required
by regulations prevents engine starting.
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In the event of a fault with the the SCR emissions control system
In the event of the detection
of a faultDuring an authorised driving phase (between
650 miles and 0 miles) (1 100 km and 0 km)
A system that prevents engine starting is
activated automatically from 650 miles
(1 100 km) after confirmation of a fault
with the SCR emissions control system.
Have the system checked by a CITROËN
dealer or a qualified workshop as soon as
possible.
If it is a temporary fault, the alert
disappears once the exhaust gas
emissions return to normal.
When switching on the ignition, the UREA,
SERVICE and diagnostic warning lamps comes
on, accompanied by an audible signal and the
display of a message "Emissions fault" to signal
a fault with the emissions control system.
If a fault with the SCR system is confirmed
(after 30 miles (50 km) covered with the
permanent display of the message signalling
a fault), when switching on the ignition, the
SERVICE and engine diagnostic warning lamps
come on and the UREA warning lamp flashes,
accompanied by an audible signal and the
display of a message (e.g.: "Emissions fault:
Starting prevented in 150 miles") indicating the
remaining range express in miles or kilometres.
While driving, the message is displayed every
30 seconds while the fault with the SCR system
persists.
You should go to a CITROËN dealer or a
qualified workshop as soon as possible.
If you fail to do this, there is a risk that you will
not be able to start your engine.
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Starting prevented
To be able to start the engine, you must call on
a CITROËN dealer or a qualified workshop.You have exceeded the authorised
driving limit: the starting prevention
system inhibits engine starting.
Freezing of the AdBlue®
additive
The AdBlue® additive freezes at
temperatures below around -11°C.
The SCR system includes a heater for
the AdBlue
® tank.
In exceptional circumstances (vehicle
kept for a long period at temperatures
that are constantly below -15°C), an
emissions control system fault alert may
be related to freezing of the AdBlue
® in
your vehicle.
Park your vehicle in a warmer area for
a few hours until the additive becomes
liquid again.
The emissions alert does not go off
immediately, it will occur after several
mile of running.
Every time the ignition is switched on, the SERVICE
and engine diagnostic warning lamps come on and
the UREA warning lamp flashes, accompanied by
an audible signal and the display of the message
"Emissions fault: Starting prevented".
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Topping-up the AdBlue® additive
Precautions in useFilling the AdBlue® tank is an operation
included in every routine service on your
vehicle by a CITROËN dealer or a qualified
workshop.
Nevertheless, given the capacity of the tank,
it may be necessary to top-up the additive
between services, more particularly if an alert
(warning lamps and a message) signals the
requirement.
You can got to a CITROËN dealer or a qualified
workshop.
If you envisage topping-up yourself, please
read the following warnings carefully.
Keep AdBlue
® out of the reach of
children, in its original bottle.
Never transfer AdBlue
® to another
container: it would loose its purity. Never dilute the additive with water.
Never pour the additive into the Diesel
fuel tank.
Never top-up from an AdBlue®
dispenser reserved for heavy goods
vehicles.
Use only AdBlue
® additive that meets
the ISO 22241 standard.
The supply in non-drip bottles simplifies toping-
up. You can obtain 1.89 litre (half US gallon)
bottles from a CITROËN
dealer or a qualified
workshop.
The AdBlue® additive is an urea-based
solution. This liquid is non-flammable,
colourless and odourless (kept in a cool area).
In the event of contact with the skin, wash
the affected area with soap and water. In the
event of contact with the eyes, wash (irrigate)
the eyes with large amounts of water or with
an eye wash solution for at least 15 minutes.
If a burning sensation or irritation persists, get
medical attention.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high ambient
temperature, for example), the risk of release
of ammonia cannot be excluded: do not inhale
the product. Ammonia vapour has en irritant
effect on mucous membranes (eyes, nose and
throat).
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To w i n g
General recommendations
Observe the legislation in force in your country.
Ensure that the weight of the towing vehicle is higher than that of the towed vehicle.
The driver must remain at the wheel of the towed vehicle and must have a valid driving licence.
When towing a vehicle with all four wheels on the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When towing a vehicle with the engine off, there is no longer any power assistance for braking
or steering.
In the following cases, you must always call on a professional recovery service:
-
v
ehicle broken down on a motor way or fast road,
-
f

our-wheel drive vehicle,
-

w
hen it is not possible to put the gearbox into neutral, unlock the steering, or release
the parking brake,
-

t
owing with only two wheels on the ground,
-

w
here there is no approved towing arm available...
Procedure for having your vehicle towed or for towing another vehicle using a removable towing eye.
The towing eye is stowed under the boot floor,
or may be located under the front passenger
seat, depending on version.
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Practical information