2014 Citroen C3 RHD phone

245
FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
Certain traffic jams
along the route are not
indicated in real time.
o
n starting, it is several minutes before the system begins to receive th\
e
traffic information. Wait until the traffic information is being received
correctly (display of the traffic information icons on
the map).
The filters are too restrictive. Modify the "Geographic filter" settings.
In certain countries, only major routes (motorways...) are listed for the
traffic information. This phenomenon is normal. The system is
dependent on the traffic information available.
The altitude is not
displayed.
o

n starting, the initialisation of the GPS may take up to 3 minutes to
receive more than 4 satellites correctly. Wait until the system has started up completely.
Check that there is a GPS coverage of at least
4
satellites (long press on the SETUP button, then
select "GPS coverage").
Depending on the geographical environment (tunnel...) or the weather ,
the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system
is dependent on the GPS signal reception
conditions.
I am unable to connect
my
b
luetooth telephone. The telephone's Bluetooth function may be switched off or the telephone
may not be visible. -

Check that your telephone's
b luetooth
function is switched on.
-

Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with the system. Y

ou can check the compatibility of your telephone
on www.citroen.co.uk (services)
The volume of the
telephone connected
in
b
luetooth mode is
inaudible. The volume depends both on the system and on the telephone.
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an influence on the quality of telephone
communication. Reduce the ambient noise level (close the windows,
reduce the booster fan speed, slow down, ...).

246
FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
Some contacts are
duplicated in the list. The options for synchronizing contacts are synchronizing the contacts
on the SIM card, the contacts on the telephone, or both . When both
synchronizations are selected, some contacts may be duplicated. Select "
d isplay SIM card contacts" or " d isplay
telephone contacts".
Contacts are not shown
in alphabetical order. Some telephones offer display options.
d epending on the settings
chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone
directory.
The system does not receive
SMS text messages.The bluetooth mode does not permit sending SMS text messages to the
system.
The C
d
is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain any
audio data or contains an audio format which the player cannot play
.-

Check that the C
d is inserted in the player the
right way up.
-

Check the condition of the C
d : the C d cannot
be played if it is too damaged.
-

Check the content in the case of a recorded
C

d : refer to the information and advice in the
"MUSIC ME
d I a
PL
a
YERS" section.
-


The audio system's C
d player does not play
d

V d s.
-

Some recorded CDs will not be played by
the audio system because they are not of the
correct quality

.
The CD has been recorded in a format that is not compatible with the
player (udf,
...).
The CD is protected by an anti-pirating protection system which is not
recognised by the audio system.
There is a long waiting
period following the insertion
of a C d or connection of a
US
b memory stick.When a new medium is inserted, the system reads a certain amount of
data (directory, title, artist, etc.). This may take from a few seconds to a
few minutes. This phenomenon is normal.
The C
d
player sound is
poor. The C
d used is scratched or of poor quality. Insert good quality C
d s and store them in suitable
conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable.\
Set the treble or bass level to 0, without selecting
an ambience.

249
FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
With the engine off, the
system switches off after
a few minutes of use. When the engine is switched off, the system's operating time depends on
the battery charge.
The switch-off is normal: the system switches to economy mode and
switches off to prevent discharging of the vehicle's battery. Start the vehicle's engine to increase the battery
charge.
Playback of my US
b
memory stick starts only
after a very long wait
(around 2 to 3 minutes). Some files supplied with the memory stick may greatly slow down access
to reading the memory stick (multiplication by 10 of the catalogue time\
).
Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.
When I connect my
iPhone as telephone and
to the US
b port at the
same time, I am unable
to play the music files. When the iPhone connects automatically as a telephone, it forces the
streaming function. The streaming function takes the place of the US
b
function which is then not useable, there is a period without sound of the
track being played with Apple
® players.
d
isconnect and reconnect to the US b port
(the US b function takes priority over streaming).

01
252
FIRST STEPS
Eject Cd.
Select source:
radio, audio C
d / MP3 C d , US b ,
Jack connection, Streaming,
a
UX.
Select the screen display
mode:
d
ate, audio functions, trip
computer, telephone.
a

utomatic frequency search
down/up.
Select previous/next C
d , MP3
or US
b track.
a
udio settings: front/
rear fader, left/right
balance, bass/treble,
loudness, audio
ambiences.
d
isplay the list of
local stations.
Long press: C d
tracks or MP3
folders (C d / US b ).
TA (Traffic Announcements)
on/off.
Long press: PTY* (radio
Programme TYpe) mode.
d

isplay main menu.
The
da R k button changes the screen display
for improved driving comfort at night.
1
st press: upper bar only illuminated.
2nd press: black screen.
3rd press: return to standard display.
o

n/off, volume setting.
b

uttons 1 to 6:
Select a pre-set radio station.
Long press: pre-set a station. Select next frequency down/up.
Select previous/next MP3 folder.
Select previous/next folder / genre /
artist / playlist (US
b ).
Confirm.
Selection of
a
M / FM
wavebands.
a
bandon the current
operation.
*
available according to version.

02
253
STEERING MOUNTED CONTROLS
Radio: automatic search for a higher frequency.
Cd / MP3 / US b : selection of the next track.
CD / USB: continuous press: fast forwards play.
Move in the list. Change audio source.
Confirm a selection.
Call/end call on the telephone.
Press for more than 2 seconds:
telephone main menu.
Radio: automatic search for a lower
frequency.
C
d / MP3 / US b : selection of the
previous track.
C
d / US b : continuous press: fast
reverse.
Move in the list.
Radio: select the previous/next pre-set
station.
US
b
: select genre / artist / folder from the
classification list.
Select the previous/next item in a menu. Volume increase.
Volume decrease.Mute: press the volume
increase and decrease
buttons simultaneously.
The sound is restored by
pressing one of the two
volume buttons.

03
254
MAIN MENU
AUDIO FUNCTIONS:
radio, Cd , US b , options.
Screen C
For a detailed global view of the
menus available, refer to the
"Screen menu map" section.
TELEPHONE:
b

luetooth hands-free,
pairing, management
of a call.
PERSONALISATION-
CONFIGURATION:
vehicle parameters,
display, languages.
TRIP COMPUTER: entering
of distances, alerts, status of
functions.
Screen A

06
261
BLUETOOTH FUNCTIONS
For safety reasons and because they require prolonged attention
on the part of the driver, the operations for pairing of the b luetooth
mobile telephone with the Bluetooth hands-free system of your
audio equipment must be carried out with the vehicle stationary
and the ignition on.
Press the ME
n U button.
A window is displayed with a message that a search is in progress.
a
ctivate the telephone's b luetooth function
and ensure that it is "visible to all" (telephone
configuration).
In the menu, select:
-
b luetooth telephone function -
a

udio
-

Bluetooth configuration
-


Perform a
b luetooth search The services offered depend on the network, the SIM card and the
compatibility of the
b luetooth equipment used.
Consult your telephone's manual and your operator to find out which
services are available to you.
Bluetooth telephoneScreen C
The TELEPHONE menu permits access to the following functions
in particular:
d irectory*, Call list, Pairing management.
The first 4 telephones recognised are displayed in this window.
a virtual keypad is displayed in the screen:


enter a code with at least 4 digits.
Confirm by pressing OK.
a message that the pairing has been successful appears in the
screen. Select the telephone to be connected from the list.

o nly one
telephone can be connected at a time.
a message is displayed in the screen of the
telephone chosen.

To accept the pairing, enter the
same code on the telephone, then confirm with OK.
The automatic connection authorised is only active after the
telephone has been configured.
The directory and the call list can be accessed after the
synchronisation period.
(Available according to model and version)
* If your telephone is fully compatible.
If pairing fails, the number of attempts is not limited.
Go to www.citroen.co.uk for more information (compatibility, more
help, ...).
Pairing a telephone / First connection

06
262Receiving a call
a

n incoming call is announced by a ring and a superimposed
display in the vehicle's screen.
Select the YES tab on the display
using the buttons and confirm by
pressing ok .
Press this button to accept the call. Making a call
From the b luetooth telephone function
a
udio menu, select Manage
the telephone call then Call, Call list or d irectory.
Press this button for more than two seconds for
access to your directory, then navigate with the
thumb wheel.
o
r
To dial a number, use your telephone's keypad,
with the vehicle stationary.
BLUETOOTH FUNCTIONS
The system accesses the telephone's contacts directory, depending
on compatibility, and while the Bluetooth connection with it is
maintained.
With certain telephones connected by
b luetooth you can send a
contact to the directory of the audio system.
Contacts imported in this way are saved in a permanent directory
visible to all, whatever the telephone connected.
The menu for the directory is not accessible if it is empty.