
Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2014 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-18
eAssist Features . . . . . . . . . . . . . 1-23
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-25
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Vehicle Security . . . . . . . . . . . . . . 2-16
Exterior Mirrors . . . . . . . . . . . . . . . 2-19
Interior Mirrors . . . . . . . . . . . . . . . . 2-20
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
Rear Seats . . . . . . . . . . . . . . . . . . . 3-11
Safety Belts . . . . . . . . . . . . . . . . . . 3-13
Airbag System . . . . . . . . . . . . . . . . 3-20
Child Restraints . . . . . . . . . . . . . . 3-34 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-30
Vehicle Personalization . . . . . . . 5-40
Universal Remote System . . . . 5-46
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-4
Lighting Features . . . . . . . . . . . . . . 6-5
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-12
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Trademarks and License Agreements . . . . . . . . . . . . . . . . . 7-29 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Maintenance . . . . . . . . . . . . . . . . . . . 8-8
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-15
Engine Exhaust . . . . . . . . . . . . . . 9-26
Automatic Transmission . . . . . . 9-27
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-30
Ride Control Systems . . . . . . . . 9-33
Cruise Control . . . . . . . . . . . . . . . . 9-35
Driver Assistance Systems . . . 9-45
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-61
Conversions and Add-Ons . . . 9-66
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-30
Bulb Replacement . . . . . . . . . . 10-31
Electrical System . . . . . . . . . . . . 10-35
Wheels and Tires . . . . . . . . . . . 10-42
Jump Starting . . . . . . . . . . . . . . . 10-71

Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-6
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Windows . . . . . . . . . . . . . . . . . . . . . . 1-7
Seat Adjustment . . . . . . . . . . . . . . 1-8
Memory Features . . . . . . . . . . . . 1-10
Second Row Seats . . . . . . . . . . 1-10
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . 1-11
Head Restraint Adjustment . . . . . . . . . . . . . . . . . 1-11
Safety Belts . . . . . . . . . . . . . . . . . . 1-11
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . 1-12
Mirror Adjustment . . . . . . . . . . . . 1-12 Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-13
Interior Lighting . . . . . . . . . . . . . . 1-13
Exterior Lighting . . . . . . . . . . . . . 1-14
Windshield Wiper/Washer . . . . 1-15
Climate Controls . . . . . . . . . . . . . 1-16
Transmission . . . . . . . . . . . . . . . . 1-17Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-18
Satellite Radio . . . . . . . . . . . . . . . 1-18
Portable Audio Devices . . . . . . 1-18
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-19
Steering Wheel Controls . . . . . 1-19
Cruise Control . . . . . . . . . . . . . . . 1-20
Infotainment System . . . . . . . . . 1-20
Driver Information Center (DIC) . . . . . . . . . . . . . . . 1-20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . 1-21
Lane Departure Warning (LDW) . . . . . . . . . . . . . 1-21
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . 1-21
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-21 Ultrasonic Parking Assist . . . . 1-21
Power Outlets . . . . . . . . . . . . . . . 1-22
Universal Remote System . . . 1-22
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-22
eAssist Features
eAssist®Overview . . . . . . . . . . . 1-23
High Voltage Safety Information . . . . . . . . . . . . . . . . . 1-24
Automatic Engine Start/Stop Feature . . . . . . . . . . . . . . . . . . . . . 1-24
Regenerative Braking . . . . . . . . 1-25
Battery . . . . . . . . . . . . . . . . . . . . . . . 1-25
Service . . . . . . . . . . . . . . . . . . . . . . 1-25
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . 1-25
Tire Pressure Monitor . . . . . . . . 1-26
Engine Oil Life System . . . . . . 1-26
E85 or FlexFuel . . . . . . . . . . . . . . 1-27
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-27
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-27
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-28

Black plate (4,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
1-4 In Brief
22. Shift Lever. SeeAutomatic
Transmission on page 9-27.
23. Heated and Ventilated Seats
on page 1-11 (If Equipped).
24. Traction Control/Electronic
Stability Control on page 9-33.
25. Storage Area with Accessory Power Outlet Inside. See
Center Console Storage on
page 4-2 andPower Outlets on
page 5-6.
26. Climate Control Systems on
page 8-1.
Dual Automatic Climate Control
System on page 8-3.Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner manual.
Remote Keyless Entry
(RKE) System
The RKE transmitter may work up to
60 m (197 ft) away from the vehicle.
The RKE transmitter can have one
of these two symbols for the remote
trunk release.

Black plate (8,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
1-8 In Brief
(RAP) is active. SeeRetained
Accessory Power (RAP) on
page 9-24.
The power window switches on the
driver door control all the windows.
Each passenger door has a switch
that controls only that window.
Press the switch to lower the
window. Pull the switch up to
raise it.
See Power Windows on page 2-21.Seat Adjustment
Manual Front Seats
To adjust a manual seat:
1. Pull the handle at the front of
the seat.
2. Slide the seat to the desired position and release the handle.
3. Try to move the seat back and forth to be sure it is locked in
place. Seat Height Adjuster
Press and hold the top or bottom of
the switch to raise or lower the seat.
Release the switch when the
desired height is reached.
See
Seat Adjustment on page 3-4.

Black plate (9,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-9
Power Seats
To adjust the seat:
.Move the seat forward or
rearward by sliding the control
forward or rearward.
.Raise or lower the front part of
the seat cushion by moving the
front of the control up or down.
.Raise or lower the seat by
moving the rear of the control up
or down.
See Power Seat Adjustment on
page 3-5.
Lumbar Adjustment
To adjust the lumbar support:
.Press and hold the control
forward to increase or rearward
to decrease lumbar support.
.Press and hold the control
upward to raise or downward to
lower the height of the lumbar
support.
See Lumbar Adjustment on
page 3-6.
Reclining Seatbacks
Manual Reclining Seatbacks
To recline a manual seatback:
1. Lift the lever.
2. Move the seatback to the desired position, and then
release the lever to lock the
seatback in place.
3. Push and pull on the seatback to make sure it is locked.

Black plate (10,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
1-10 In Brief
To return the seatback to the upright
position:
1. Lift the lever fully withoutapplying pressure to the
seatback, and the seatback will
return to the upright position.
2. Push and pull on the seatback to make sure it is locked.
Power Reclining Seatbacks
To adjust a power seatback:
.Tilt the top of the control
rearward to recline.
.Tilt the top of the control forward
to raise.
See Reclining Seatbacks on
page 3-6.
Memory Features
If equipped, the "1," "2," SET, andB(Exit) buttons on the driver door
are used to manually save and
recall memory settings for the driver
seat, outside mirrors, and power tilt
and telescoping steering column (if
equipped). See
Memory Seats on page 3-7 and
Vehicle Personalization on
page 5-40.
Second Row Seats
The rear seatbacks can be folded
down to increase cargo space.
See Rear Seats on page 3-11.

Black plate (11,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-11
Heated and Ventilated
Seats
Heated and Ventilated Seat
Buttons Shown, Heated Seat Buttons Similar
If available, the buttons are on the
center console. To operate, the
ignition must be on.
I: If available, press to heat the
driver or passenger seatback only.
J: Press to heat the driver or
passenger seat cushion and
seatback.
C: If available, press to ventilate
the driver or passenger seat.
A ventilated seat has a fan that pulls
or pushes air through the seat. The
air is not cooled.
An indicator light on the button turns
on when the heated or ventilated
seat is on.
See Heated and Ventilated Front
Seats on page 3-10.
Head Restraint
Adjustment
Do not drive until the head restraints
for all occupants are installed and
adjusted properly.
To achieve a comfortable seating
position, change the seatback
recline angle as little as necessary
while keeping the seat and the head
restraint height in the proper
position.
See Head Restraints on page 3-2
and Seat Adjustment on page 3-4.
Safety Belts
Refer to the following sections for
important information on how to use
safety belts properly:
.Safety Belts on page 3-13.
.How to Wear Safety Belts
Properly on page 3-14.
.Lap-Shoulder Belt on page 3-15.
.Lower Anchors and Tethers for
Children (LATCH System) on
page 3-41.

Black plate (3,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Keys, Doors, and Windows 2-3
Remote Keyless Entry
(RKE) System Operation
The transmitter functions may work
up to 60 m (197 ft) away from the
vehicle.
Keep in mind that other conditions,
such as those previously stated, can
impact the performance of the
transmitter.
The RKE transmitter can have one
of the two symbols for the remote
trunk release.
With Remote Start Shown
Q(Lock):Press to lock all doors.
The turn signal indicators may flash
and/or the horn may sound to
indicate locking. See “Remote Lock,
Unlock, Start” underVehicle
Personalization on page 5-40.
If Unlocked Door Anti Lock Out is
enabled through Vehicle
Personalization and the driver door
is open when
Qis pressed, all
doors lock and the driver door will
immediately unlock. See “Remote
Lock, Unlock, Start” underVehicle
Personalization on page 5-40. If the passenger door is open when
Qis pressed, all doors lock.
Pressing
Qmay also arm the
theft-deterrent system. See Vehicle
Alarm System on page 2-16.
K(Unlock): Press to unlock the
driver door or all doors. See “Power
Door Locks” underVehicle
Personalization on page 5-40.
The turn signal indicators may flash
to indicate unlocking. See “Remote
Unlock Light Feedback” under
Vehicle Personalization on
page 5-40.
Pressing
Kwill disarm the
theft-deterrent system. See Vehicle
Alarm System on page 2-16.
Memory seat positions may be
recalled when unlocking the vehicle.
See Memory Seats on page 3-7 and
“Auto Memory Recall” underVehicle
Personalization on page 5-40.
VorY(Remote Trunk
Release): Press and hold to
release the trunk.