2014 CHEVROLET IMPALA emergency towing

Black plate (32,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-32 Driving and Operating
normal, and is done to periodically
check the correct operation of the
EPB system.
If the EPB fails to apply, the rear
wheels should be blocked to
prevent vehicle movement.
EPB Release
To release the EPB:
1. Place the ignition in the ACC/ACCESSORY or ON/RUN
position.
2. Apply and hold the brake pedal.
3. Push down momentarily on the EPB switch.
The EPB is released when the red
parking brake status light is off.
If the amber parking brake warning
light is on, release the EPB by
pushing down on the EPB switch
and holding it down. Continue to
hold the switch until the red parking
brake status light is off. If either light
stays on after release is attempted,
see your dealer.
{Caution
Driving with the parking brake on
can overheat the brake system
and cause premature wear or
damage to brake system parts.
Make sure that the parking brake
is fully released and the brake
warning light is off before driving.
Automatic EPB Release
The EPB will automatically release if
the vehicle is running, placed into
gear, and an attempt is made to
drive away. Avoid rapid acceleration
when the EPB is applied, to
preserve parking brake lining life.
If parking on a hill, or if the vehicle
is pulling a trailer, see Driving
Characteristics and Towing Tips on
page 9-61.
Brake Assist
This vehicle has a brake assist
feature designed to assist the driver
in stopping or decreasing vehicle
speed in emergency driving
conditions. This feature
automatically uses the stability
system hydraulic brake control
module to supplement the power
brake system under conditions
where the driver has quickly and
forcefully applied the brake pedal in
an attempt to quickly stop or slow
down the vehicle. The stability
system hydraulic brake control
module increases brake pressure at
each corner of the vehicle until the
ABS activates. Minor brake pedal
pulsation or pedal movement during
this time is normal and the driver
should continue to apply the brake
pedal as the driving situation
dictates. The brake assist feature
will automatically disengage when
the brake pedal is released or brake
pedal pressure is quickly
decreased.

Black plate (48,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-48 Driving and Operating
When an object is first detected in
the rear, one beep will be heard
from the rear. When an object is
very close (<0.6 m (2 ft) in the
vehicle rear), five beeps will sound
from the rear.
Turning the Features On or Off
TheXbutton on the instrument
panel to the left of the steering
wheel is used to turn on or off the
Rear Parking Assist. The indicator
light next to the button comes on
when the features are on and turns
off when the features have been
disabled.
Turn off URPA when towing a trailer. The RVC, the RCTA system,
parking assist symbols, and
guidance lines can be turned on or
off through the infotainment system:
1. On the infotainment system,
press the Settings screen
button, or turn the MENU knob
to highlight Settings and
press MENU.
2. Select Rear Camera.
3. Press Rear Camera Display (if equipped), Rear Cross Traffic
Alert, Park Assist Symbols,
or Guidance Lines and then
select OFF or ON.
Assistance Systems for
Driving
If equipped, when driving the
vehicle forward, Forward Collision
Alert (FCA), Lane Departure
Warning (LDW), Side Blind Zone
Alert (SBZA), and/or the Active
Emergency Braking System can
help to avoid a crash or reduce
crash damage.
Forward Collision Alert
(FCA) System
If equipped, the FCA system may
help to avoid or reduce the harm
caused by front-end crashes. FCA
provides a red flashing alert on the
windshield, and beeps when
approaching a vehicle directly
ahead too quickly. FCA also
provides a visual alert if following
another vehicle much too closely.
FCA detects vehicles within a
distance of approximately 60 m
(197 ft) and operates at speeds
above 40 km/h (25 mph). If the
vehicle has Adaptive Cruise Control
(ACC), it can detect vehicles to
distances of approximately 110 m
(360 ft) and operates at all speeds.
See Adaptive Cruise Control on
page 9-37.

Black plate (61,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-61
Towing
General Towing
Information
Only use towing equipment that has
been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle for towing a trailer. Read
the entire section before towing a
trailer.
For towing a disabled vehicle, see
Towing the Vehicle on page 10-75.
For towing the vehicle behind
another vehicle such as a motor
home, seeRecreational Vehicle
Towing on page 10-76.
Driving Characteristics
and Towing Tips
Driving with a Trailer
When towing a trailer:
.Become familiar with the state
and local laws that apply to
trailer towing.
.Do not tow a trailer during the
first 800 km (500 mi) to prevent
damage to the engine, axle,
or other parts.
.Then during the first 800 km
(500 mi) of trailer towing, do not
drive over 80 km/h (50 mph) and
do not make starts at full throttle.
.Vehicles can tow in D (Drive).
Shift the transmission to a lower
gear if the transmission shifts
too often under heavy loads and/
or hilly conditions.
.Do not use Adaptive Cruise
Control when towing.
.The Automatic Collision
Preparation System should be
set to Off when towing. See
Active Emergency Braking
System on page 9-51.
.Turn off Park Assist when
towing.
{Warning
When towing a trailer, exhaust
gases may collect at the rear of
the vehicle and enter if the
liftgate, trunk/hatch, or rear-most
window is open.
When towing a trailer:
.Do not drive with the liftgate,
trunk/hatch, or rear-most
window open.
.Fully open the air outlets on
or under the instrument
panel.
.Also adjust the climate
control system to a setting
that brings in only outside air.
See “Climate Control System”
in the Index.
For more information about
Carbon Monoxide, see Engine
Exhaust on page 9-26.

Black plate (24,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
10-24 Vehicle Care
Overheated Engine
Protection
Operating Mode
This emergency operating mode
allows the vehicle to be driven to a
safe place in an emergency
situation. If an overheated engine
condition exists, an overheat
protection mode which alternates
firing groups of cylinders helps
prevent engine damage. In this
mode, there is significant loss in
power and engine performance.
The engine coolant temperature
gauge indicates if an overheat
condition exists. Driving extended
distances and/or towing a trailer in
the overheat protection mode
should be avoided.
Washer Fluid
What to Use
When windshield washer fluid is
needed, be sure to read the
manufacturer's instructions before
use. If operating the vehicle in an
area where the temperature may fall
below freezing, use a fluid that has
sufficient protection against
freezing.
Adding Washer Fluid
Open the cap with the washer
symbol on it. Add washer fluid until
the tank is full. SeeEngine
Compartment Overview on
page 10-6 for reservoir location.
{Caution
.Do not use engine coolant
(antifreeze) in the windshield
washer. It can damage the
windshield washer system
and paint.
.Do not mix water with
ready-to-use washer fluid.
Water can cause the solution
to freeze and damage the
washer fluid tank and other
parts of the washer system.
.When using concentrated
washer fluid, follow the
manufacturer instructions for
adding water.
.Fill the washer fluid tank only
three-quarters full when it is
very cold. This allows for fluid
expansion if freezing occurs,
which could damage the tank
if it is completely full.

Black plate (6,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.

Black plate (10,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
13-10 Customer Information
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13-5.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3-26.

Black plate (4,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
i-4 INDEX
Driving (cont'd)Vehicle Load Limits . . . . . . . . . . . 9-10
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-6
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-3
E
E85 or FlexFuel . . . . . . . . . . . . . . . 9-58
Electric Parking Brake Light . . . 5-21
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-66
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-36
Fuses . . . . . . . . . . . . . . . . . . . . . . 10-36
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-40
Overload . . . . . . . . . . . . . . . . . . . 10-35
Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Energy Information . . . . . . . . . . . . 5-27 Engine
Air Cleaner/Filter . . . . . . . . . . . 10-15
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-17
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-19
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Cooling System . . . . . . . . . . . . . 10-18
Cooling System Messages . . . 5-33
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-26
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-23
Oil Life System . . . . . . . . . . . . . 10-14
Oil Messages . . . . . . . . . . . . . . . . . 5-33
Overheated Protection Operating Mode . . . . . . . . . . . 10-24
Overheating . . . . . . . . . . . . . . . . 10-22
Power Messages . . . . . . . . . . . . . 5-34
Pressure Light . . . . . . . . . . . . . . . . 5-24
Running While Parked . . . . . . . . 9-27
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-19
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-5
Equipment, Towing . . . . . . . . . . . . 9-65
Event Data Recorders . . . . . . . . 13-14
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-6 Extender, Safety Belt . . . . . . . . . . 3-19
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-1
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . 1-10
Filter, Engine Air Cleaner . . . . . . . . . 10-15
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-63 Changing . . . . . . . . . . . . . . . . . . . 10-65
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-58
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-86
Fluid Automatic Transmission . . . . 10-15
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-26
Washer . . . . . . . . . . . . . . . . . . . . . 10-24
Folding Mirrors . . . . . . . . . . . . . . . . 2-20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . 9-48
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-4
Heated and Ventilated . . . . . . . . 3-10

Black plate (11,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
INDEX i-11
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4Heated Wheel . . . . . . . . . . . . . . . . . 5-3
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-3
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . 10-33
Storage Areas
Cargo Management System . . . 4-3
Center Console . . . . . . . . . . . . . . . . 4-2
Convenience Net . . . . . . . . . . . . . . 4-4
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-2
Instrument Panel . . . . . . . . . . . . . . 4-1
Umbrella . . . . . . . . . . . . . . . . . . . . . . . 4-3
Storage Compartments . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-9
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-23
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Active Emergency Braking . . . . 9-51
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 9-48
Infotainment . . . . . . . . . . . . 13-15, 7-1
Systems Driver Assistance . . . . . . . . . . . . . 9-45T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-13
Taillamps
Bulb Replacement . . . . . . . . . . 10-33
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . . . . . . . . . 2-17, 2-18
Immobilizer . . . . . . . . . . . . . . . . . . . 2-17
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Tires Buying New Tires . . . . . . . . . . . 10-58
Chains . . . . . . . . . . . . . . . . . . . . . . 10-63
Changing . . . . . . . . . . . . . . . . . . . 10-65
Compact Spare . . . . . . . . . . . . . 10-70
Designations . . . . . . . . . . . . . . . 10-46
Different Size . . . . . . . . . . . . . . . 10-59
If a Tire Goes Flat . . . . . . . . . . 10-63
Inflation Monitor System . . . . 10-52
Inspection . . . . . . . . . . . . . . . . . . 10-56
Messages . . . . . . . . . . . . . . . . . . . . 5-38
Pressure . . . . . . . . . . . . . . . . . . . . 10-51
Pressure Light . . . . . . . . . . . . . . . . 5-23
Pressure Monitor System . . . 10-51
Rotation . . . . . . . . . . . . . . . . . . . . 10-56
Sidewall Labeling . . . . . . . . . . . 10-44 Tires (cont'd)
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-47
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-60
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-61
Wheel Replacement . . . . . . . . 10-62
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-57
Winter . . . . . . . . . . . . . . . . . . . . . . 10-43
Towing Driving Characteristics . . . . . . . . 9-61
Equipment . . . . . . . . . . . . . . . . . . . . 9-65
General Information . . . . . . . . . . 9-61
Recreational Vehicle . . . . . . . . 10-76
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-64
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-75
Track Events and Competitive Driving . . . . . . . . . . . 9-5
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 5-23
Off Light . . . . . . . . . . . . . . . . . . . . . . 5-22
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 9-33