2014 CHEVROLET CAPTIVA SPORT service

Black plate (1,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
2014 Chevrolet Captiva Sport Infotainment SystemM
Infotainment System. . . . . .3
Introduction. . . . . . . . . . . . . . . . .3
Infotainment . . . . . . . . . . . . . . . . . . . . 3
Overview . . . . . . . . . . . . . . . . . . . . . . . 4
Steering Wheel Controls . . . . . . . 8
Using the System . . . . . . . . . . . . . . 8
Software Updates . . . . . . . . . . . . . 13
Radio . . . . . . . . . . . . . . . . . . . . . . .14
AM-FM Radio . . . . . . . . . . . . . . . . . 14
HD Radio Technology . . . . . . . . . 18
Satellite Radio . . . . . . . . . . . . . . . . 19
Pandora Internet Radio . . . . . . . 19
Stitcher Internet Radio . . . . . . . . 24
Pictures . . . . . . . . . . . . . . . . . . . . . . . 27
Audio Players . . . . . . . . . . . . .28
CD Player . . . . . . . . . . . . . . . . . . . . . 28
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . 30
USB Port . . . . . . . . . . . . . . . . . . . . . . 34
Auxiliary Devices . . . . . . . . . . . . . . 39
Bluetooth Audio . . . . . . . . . . . . . . . 39
Navigation . . . . . . . . . . . . . . . . .40
Using the Navigation System . . . . . . . . . . . . . . . . . . . . . . 40
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Navigation Symbols . . . . . . . . . . . 43
Destination . . . . . . . . . . . . . . . . . . . . 44
OnStar
®System . . . . . . . . . . . . . . 53
Settings . . . . . . . . . . . . . . . . . . . . . . . 54
Global Positioning System (GPS) . . . . . . . . . . . . . . . 60
Vehicle Positioning . . . . . . . . . . . . 61
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . 61
If the System Needs Service . . . . . . . . . . . . . . . . . . . . . . 62
Map Data Updates . . . . . . . . . . . . 62
Database Coverage Explanations . . . . . . . . . . . . . . . . . 62
Voice Recognition . . . . . . . .63
Bluetooth Phone/
Devices . . . . . . . . . . . . . . . . . . .
70
Bluetooth . . . . . . . . . . . . . . . . . . . . . 70
Text Messaging . . . . . . . . . . . . . . . 83
Trademarks and License Agreements . . . . . . . . . . . . . .
86
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
Infotainment System 3
Introduction
Infotainment
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including but not limited
to GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and the
name CAPTIVA SPORT are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
The information in this manual
supplements the owner manual.This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
Keep this manual with the owner
manual in the vehicle, so it will be
there if it is needed. If the vehicle is
sold, leave this manual in the
vehicle.
Read the following pages to
become familiar with the
infotainment system features.
The infotainment system has built-in
features intended to help with this
by disabling some functions when
driving. A grayed-out function is not
available when the vehicle is
moving.All functions are available when the
vehicle is parked. Before driving:
.Become familiar with the
infotainment system operation,
buttons on the faceplate, and
touch-sensitive screen buttons.
.Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
.Set up phone numbers in
advance so they can be called
easily by pressing a single
button or by using a single voice
command for vehicles equipped
with phone capability.
{Warning
Taking your eyes off the road for
too long or too often while using
the infotainment or navigation
system could cause a crash.
(Continued)
Litho in U.S.A.
Part No. 23130587 B Second Printing©2013 General Motors LLC. All Rights Reserved.

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6225549) - 2014 - 2nd crc - 9/16/13
18 Infotainment System
HD Radio Technology
HD Radio Technology is a free
service with features like static-free
sound, more programming choices
on local FM HD2/HD3/HD4/HD5/
HD6/HD7 channels, on-screen
information such as artist and song
title, as well as album art if the
station is broadcasting it. Some HD
Radio stations broadcast station art
and album art as part of the HD
service. HD Radio station art is
stored in the radio and may take up
to five minutes to learn for each
station that supports station art.
Album art is broadcast at the
beginning of songs. If tuning into the
middle of a song, the art may not be
available.
HD Radio Technology Station
Access
To access HD Radio stations:
1. Tune the radio to the station.If the station is broadcasting HD
Radio Technology, the radio will automatically switch to digital
audio and will have an orange
HD logo.
2. Press
©SEEK or SEEK¨to
tune to the previous or next HD
sub channel.
There might be a delay before the
station starts playing while the
signal is processed.
The HD Radio channel number is
indicated next to the logo.
HD Radio channels can be saved
as favorites. Songs can be tagged
for download to a connected
iPhone
®or iPod touch®. See
AM-FM Radio on page 14 orUSB
Port on page 34.
For a list of all channels, see
www.hdradio.com. HD Radio Technology
Troubleshooting
Digital Audio Delay:
Once tuned
to an HD station, there may be up to
an eight second wait for the signal
to process and start playing. This is
indicated by an orange HD icon.
Volume Change, Audio Skip,
Echo, Digital Audio Lost: Station
signal strength may be weak or the
station is out of range. Verify proper
reception on another channel.
If listening to channel HD1 and the
signal is losing reception, the radio
will go back to the main non-HD
Radio station.
If listening to channels HD2 to
HD7 and the signal is losing
reception, the radio mutes until the
signal can be recovered or until the
station is changed.
Digital HD broadcasting signals are
weaker than the normal signal
strength of the analog station, so
HD listening may not deliver the
same range as non-HD station

Black plate (19,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
Infotainment System 19
listening. The radio will indicate loss
of HD signal by displaying“No HD
Signal.”
Satellite Radio
Vehicles with a valid SiriusXM®
satellite radio subscription can
receive SiriusXM programming.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
For more information, see
www.siriusxm.com or call
1-866-635-2349 in the U.S.
When SiriusXM is active, the station
name, number, category name,
song title, and artist display on the
screen. SiriusXM may update the
background picture at any time.
SiriusXM Categories
SiriusXM stations are organized in
categories.
Adding or Removing SiriusXM
Categories
Using the Home Page:
1. Press the Settings screen button on the Home Page.
2. Select XM Categories.
3. Select or deselect a category. A checkmark will indicate that
the category is selected.
Press “Restore All” to restore all
SiriusXM categories.
Using the XM playing screen:
1. Press the Menu screen button.
2. Select XM Category List.
3. Select or deselect a category. A checkmark will indicate that
the category is selected.
Pandora Internet Radio
Pandora®
Pandora is a free Internet radio
service that streams personalized
radio stations based on artists,
songs, genres, and comedians.
Create stations with the Pandora
application downloaded on a phone
or device, then use
-(thumbs up)
or
,(thumbs down) to personalize
stations. To set up an account, or for
more information, go to
www.pandora.com. Pandora may
not be available in Mexico.
A phone or tablet with Internet
connection is required for this
application. Personal cell phone
data plans are used. Make sure the
latest version is installed on the
device and the volume is turned up.

Black plate (21,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
Infotainment System 21
2. Use one of the following tolaunch:
.Press Pandora on the
Home Page.
.PressJ/0and say
“Pandora” or“Play
Pandora.”
.Press the SRCE button and
select from the source
ribbon of options.
If nothing happens when the
available Pandora screen button is
pressed, download the latest
Pandora application to the device
and retry. Also, verify you are in a
good signal area.
Launch Using a BlackBerry Phone
The phone must be unlocked. To
launch Pandora service:
1. Pair the BlackBerry phone using Bluetooth. 2. Use one of the following to
launch:
.Press Pandora on the
Home Page.
.PressJ/0and say
“Pandora” or“Tune
Pandora.”
.Press the SRCE button and
select from the source
ribbon of options.
If nothing happens when the
available Pandora screen button is
pressed, download the latest
Pandora application to the device
and retry. Also, verify you are in a
good signal area.
If the “Please See Device” message
is shown, the login screen may
display on the device. Pandora Menus
Press Menu on the Pandora
main page.
Pandora has a menu system with
the following:
Bookmark:
When pressed during a
song, a choice displays to bookmark
the artist or song. This sends the
bookmark to the Pandora account.
Shuffle: Press to play the stations
in random order.

Black plate (22,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
22 Infotainment System
User-Created Stations:Press to
play a user-created station. Press
the
!screen button and say “Play
[your station].” For additional voice
commands, see Voice Recognition
on page 63.
Pandora Features
Pandora service has features to rate
songs, skip songs, or change
stations.
,(Thumbs Down): When
pressed, Pandora stores this
information, changes to the next
song, and does not play this song
on this station again. This helps
Pandora choose which songs should not play on this station. This
feature is only available on
user-created stations.
-(Thumbs Up):
When pressed,
Pandora stores this information and
-is checkmarked for the remainder
of the song. This helps Pandora
choose which songs should play on
this station.
d(Next Song): When pressed,
Pandora changes to the next song.
Free Pandora App Has a Limit on
How Many Songs Could be
Skipped
Pandora offers a skip song service.
The current limit is six songs per
hour per station. This also applies to
the thumbs down feature. The song
will continue to play, but Pandora
stores this information and will not
play that song again.
Pandora Advertisement While
Using the Free Version
Pandora may play advertisements.
Ads normally displayed on the
phones will not be seen while connected to the vehicle. Artist
name and song title will not be
displayed, and the skip track button
is not available.
Pandora Troubleshooting
Unable to Connect Device to
Vehicle
If the device is unable to connect to
the USB or Bluetooth:
1. Turn the vehicle off.
2. Remove the key from the
ignition.
3. Open and close the driver door, wait about one minute, and try to
connect the device again.
Unable to Start Pandora
If the device is unable to launch
Pandora:
.Check that the latest version of
Pandora is installed.
.Check that there is an active
account logged into Pandora.

Black plate (24,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
24 Infotainment System
See www.pandora.com/help for
more information. If the service will
not work, see your dealer for
assistance.
Stitcher Internet Radio
Stitcher
Stitcher SmartRadio is an Internet
radio service that streams news,
sports, and entertainment shows
through the audio system. Create
personalized, on-demand stations or
discover new shows through
Stitcher’s preset stations. To set up
an account, or for more information,
see www.stitcher.com. Stitcher may
be available as a worldwide Internet
service.
A phone or tablet with Internet
connection is required for this
application. Personal cell phone
data plans are used. Make sure the
latest version is installed on the
device and the volume is turned up. To install Stitcher:
.On an Android phone or Android
Tablet, go to the Google Play
Market and search for Stitcher.
Install to the phone, not to the
SD card.
.On an iPhone, iPad, or iPod
touch, go to the iTunes Store
and search for Stitcher.
Launching Stitcher
Connect the iPhone, iPad, or iPod
touch to the USB port, or connect a
Google Play through Bluetooth. See
Auxiliary Devices on page 39
or
Bluetooth on page 70. For first-time
use, set up the stations before connecting to the vehicle. The
Stitcher icon will be available on the
Home Page.
There may be performance issues
with this feature when the signal or
battery levels are low.
Launch Using the iPhone, iPod
touch, or iPad
1. Plug the device into the USB
port. The phone screen must be
unlocked.
2. To launch, do one of the following:
.Make sure the device is
unlocked so the Allow
button can be pressed on
the device.
.Press Stitcher on the
Home Page.
.Press SRCE and press
Stitcher on the ribbon.
.PressJ/0and say
“Stitcher” or“Play Stitcher.”

Black plate (27,1)Chevrolet Captiva Sport Infotainment System (GMNA-Localizing-US/Canada-
6225549) - 2014 - 2nd crc - 9/16/13
Infotainment System 27
.For Android devices, check that
the device is paired with the
vehicle, and the Bluetooth icon
on the display is highlighted.
.For iPhone, iPod touch, or iPad
devices, check that the USB
cable is connected to the USB
port and the screen is unlocked.
.Close Stitcher on the device and
launch again. Devices that allow
multitasking may require an
extra step to quit the Stitcher
application. See the cell phone
manufacturer's user guide.
Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
song with the
,or-buttons, the
message “Thumbs Down Error” or
“Thumbs Up Error” may display.
Press OK to retry.
Loss of Audio
Loss of Stitcher audio can happen
in different ways:
.Weak or lost data connection.
.Device needs to be charged.
.Application needs to be
relaunched.
.Connection between the phone
and radio was lost.
.If any iPhone, iPod touch,
or iPad is connected to
Bluetooth and the dock
connector, unplug the dock
connector and plug it in again.
.Volume is too low. Turn up the
volume on the device.
If the connection is lost between the
application and device, a message
“Please unlock your phone or restart
the phone app and try again” may
display. Press OK to retry.
Common Stitcher Messages
Paused or Audio Paused:
Playback is paused on the radio or
device. Press
kor play on the
radio page for Stitcher source.
No Stations Found: Logged in but
no stations have been created.
Press OK to continue. Communication Failure or
Application Unexpectedly Quit or
Network Connection Could Not
Be Established:
Communication
failure between the radio and the
phone application, or between the
phone and data connection, or the
device is locked.
See www.stitcher.com/help for more
information. If the service will not
work, see your dealer for
assistance.
Pictures
Pictures can only be viewed using
USB devices. If pictures are on an
SD card, transfer to a USB device
or use a USB-SD adapter.
A maximum 5Mb uncompressed
photo size is supported, however to
achieve this, use a 4 Megapixel or
lower resolution camera setting.
Only jpeg, bmp, gif, and png files
are supported.
1. Press the Picture Viewer screen icon on the Home Page.