2014 CADILLAC ESCALADE ESV Owner's Manual

Black plate (3,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
OnStar 14-3
Using Voice Commands
During a Planned Route
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
2. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
3. Say “Goodbye.” Exits voice
commands.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Repeat.” System responds
with the last direction given, then
responds with “OnStar ready,”
then a tone.
3. Say “Goodbye.” Exits voice
commands.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with address
and the distance to the
destination, then responds with
“OnStar ready,” then a tone.
3. Say “Goodbye.” Exits voice
commands.
Other Navigation Services
Available from OnStar
OnStar eNav: Allows subscribers
to send destinations from
MapQuest.com to their Turn-by-Turn
Navigation or screen-based
navigation system. When ready, the
directions will be downloaded to the
vehicle. Destination Download:
Press
Q,
then request the Advisor to
download directions to the
navigation system in the vehicle.
After the call ends, press the “Go”
button on the navigation screen to
begin driving directions.
Destinations can also be
downloaded on the go. For
information about eNav, Destination
Download, and coverage maps see
www.onstar.com (U.S.),
www.onstar.ca (Canada).
Connections
OnStar Hands-Free Calling allows
calls to be made and received from
the vehicle. The vehicle can also be
controlled from a cell phone through
the OnStar RemoteLink mobile app.
For coverage maps, see
www.onstar.com (U.S.),
www.onstar.ca (Canada).
Hands-Free Calling
1. Press=. System responds:
“OnStar ready.”

Black plate (4,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
14-4 OnStar
2. Say“Call.”System responds:
“Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK calling.”
Calling 911 Emergency
1. Press=. The system responds
“OnStar Ready,” followed by
a tone.
2. Say “Call.”The system responds
“Please say the name or number
to call.”
3. Say “911”without pausing. The
system responds “911.”
4. Say “Call.”The system responds
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is.”
End a Call
Press=. System responds: “Call
ended.”
Store a Name Tag for Speed
Dialing
1. Press=. System responds:
“OnStar ready.”
2. Say “Store.” System responds:
“Please say the number you
would like to store.”
3. Say the entire number without pausing. System responds:
“Please say the name tag.”
4. Pick a name tag. System responds: “About to store tag>. Does that sound OK?”
5. Say “Yes”or say “No”to try
again. System responds: “OK,
storing .”
Place a Call Using a Stored
Number
1. Press=. System responds:
“OnStar ready.”
2. Say “Call .” System
responds: “OK, calling
.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
OnStar Mobile App
Download the OnStar RemoteLink
mobile app to select Apple, Android
and BlackBerry devices to check
vehicle fuel level, oil life, or tire
pressure; to start the vehicle (if
equipped) or unlock it; or to connect
to an OnStar Advisor. For OnStar
RemoteLink information and
compatibility, see www.onstar.com
(U.S.), www.onstar.ca (Canada).

Black plate (5,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
OnStar 14-5
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If an
On-Demand Diagnostics check is
needed between e-mails, press
Q,
and an Advisor can run a check.
OnStar Additional
Information
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions:
.In the U.S. see www.onstar.com
(U.S.) or call 1-888-4-ONSTAR.
(1-888-466-7827).
.In Canada see www.onstar.ca
(Canada) or call
1-888-4.ONSTAR.
(1-888-466-7827).
.TTY 1–877–248–2080.
.PressQto speak with an
Advisor.

Black plate (6,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
14-6 OnStar
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may preventservice such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
See
Radio Frequency Statement on
page 13-15 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com (U.S.) or OnStar.ca
(Canada)
The website provides access to
account information, allows
management of the OnStar
subscription, and viewing of videos
of each service. Get subscription
plan pricing and sign up for OnStar
Vehicle Diagnostics. Click on the
“My Account” tab on the home
page. The website navigation and
services provided may vary by
country.

Black plate (7,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
OnStar 14-7
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in French or Spanish.
Press
Qand ask an Advisor.
Advisors can speak French or
Spanish.
Potential Issues
Some OnStar services are disabled
after five days. OnStar cannot
perform Remote Door Unlock or
Stolen Vehicle Assistance after the
vehicle has been off continuously
for five days. After five days, OnStar
can contact Roadside Assistance
and a locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.

Black plate (8,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
14-8 OnStar
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. SeeAdd-On Electrical
Equipment on page 9-65. Added
electrical equipment may interfere
with the operation of the OnStar
system and cause it to not operate.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada).
Privacy-sensitive users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/24/13
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-25
Active Fuel Management
®. . . . . 9-27
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-65
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-21
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-3
Air Cleaner/Filter, Engine . . . . . 10-12
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-36
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-29
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-31
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-29 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-29
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-28
Where Are the Airbags? . . . . . . 3-26
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-35
Passenger Status Indicator . . . 5-13
Readiness Light . . . . . . . . . . . . . . 5-13
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-35
System Check . . . . . . . . . . . . . . . . 3-24
Alarm Vehicle Security . . . . . . . . . . . . . . 2-12
All-Terrain Tires . . . . . . . . . . . . . . . 10-41
All-Wheel Drive . . . . . . . . . 10-24, 9-33
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-9
Antenna Rear Side Window . . . . . . . . . . . . 7-17
Satellite Radio . . . . . . . . . . . . . . . . 7-18
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-33
Warning Light . . . . . . . . . . . . . . . . . 5-18 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-89
Interior . . . . . . . . . . . . . . . . . . . . . . 10-92
Armrest Storage . . . . . . . . . . . . . . . . 4-2
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Audio Players CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-18
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
Audio System Radio Reception . . . . . . . . . . . . . . 7-16
Rear Seat (RSA) . . . . . . . . . . . . . 7-59
Theft-Deterrent Feature . . . . . . . . 7-3
Automatic Dimming Mirrors . . . . . . . . . . . . . . 2-16
Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Headlamp System . . . . . . . . . . . . . 6-5
Level Control . . . . . . . . . . . . . . . . . 9-39
Transmission . . . . . . . . . . . . . . . . . 9-28
Transmission Fluid . . . . . . . . . . . 10-9
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 9-31
Shift Lock Control
Function Check . . . . . . . . . . . 10-27
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 7-29
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-25

Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/24/13
i-2 INDEX
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-25
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-24Jump Starting . . . . . . . . . . . . . . . 10-81
Load Management . . . . . . . . . . . . 6-10
Power Protection . . . . . . . . . . . . . 6-10
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-27
Blade Replacement, Wiper . . . 10-28
Bluetooth Overview . . . . . . . . . . . . . . . . . . . 7-100
Brake
Pedal and AdjustableThrottle . . . . . . . . . . . . . . . . . . . . . . 9-21
System Warning Light . . . . . . . . 5-17
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-21 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-33
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-34
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-22
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-34
System Messages . . . . . . . . . . . . 5-27
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-20 Bulb Replacement . . . . . . . . . . . . 10-31
Back-up Lamps . . . . . . . . . . . . . 10-30
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-7
Headlamp Aiming . . . . . . . . . . . 10-29
Headlamps . . . . . . . . . . . . . . . . . 10-29
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . 10-29
License Plate Lamps . . . . . . . 10-31
Buying New Tires . . . . . . . . . . . . . 10-54
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-4
California Fuel Requirements . . . . . . . . . . . 9-50
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Camera, Rear Vision . . . . . . . . . . 9-45
Canadian Vehicle Owners . . . . . . . . iii
Capacities and
Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-27
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Winter Driving . . . . . . . . . . . . . . . . 9-12 Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD/DVD Player . . . . . . . . . . . . . . . . 7-18
Center Console Storage . . . . . . . . 4-2
Chains, Tire . . . . . . . . . . . . . . . . . . 10-59
Charging System Light . . . . . . . . 5-14
Check Engine Light . . . . . . . . . . . . . . . . . . 5-15
IgnitionTransmission Lock . . . . . . . . 10-27
Child Restraints
Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-39
Lower Anchors and Tethers for Children . . . . . . . . . 3-45
Older Children . . . . . . . . . . . . . . . . 3-37
Securing . . . . . . . . . . 3-52, 3-55
Systems . . . . . . . . . . . . . . . . . . . . . . 3-41
Cigarette Lighter . . . . . . . . . . . . . . . . 5-8
Circuit Breakers . . . . . . . . . . . . . . 10-32
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-89
Interior Care . . . . . . . . . . . . . . . . 10-92
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . 8-1
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6