216 Vehicl e c are and cle aning
Vehicle care and
cleaning
General information
Regular, proper care helps to maintain your
vehicle 's value. It can also be a requirement
when subm itting warranty claims for corro
sion damage and paint defects on the body .
The required cleaning and care products can be obtained from your authorized Audi dealer
or a qualified workshop. Read and follow the
instructions for use on the packaging .
A WARNING
-Us ing cleaning and care products incor
rectly can be dangerous to your hea lth .
- Always store cleaning and care products
o ut of reach of children to reduce the r is k
of po ison ing.
@) For the sake of the environment
- Preferably use environmentally-friendly
products when buying cleaning agents .
- Do not d ispose of leftover cleaning and
ca re p rod ucts with household trash .
Car washes
-
The longer that deposits such as insects, bird
droppings , tree sap o r road salt rema in on the
ve hicle, the more the surface can be dam
aged. High temperatures such as those
caused by s unligh t increase the corrosive ef
fect.
Before washing, wet heavy deposits w ith p le n
ty of water.
A lso, wash the underside of your vehicle once
road salt stops be ing used for the season .
Pressure wa sher s
When washing your vehicles w ith a pressure
washer, always follow the operating instruc
tions provided w ith the pressure washer. Th is
is especially important in rega rd to the pres
sure and spray ing distance . Do not aim the
spray d irectly at seals on side w indows, doors, the hood, the
rear lid o r the sunroof* or at
tires, rubber hoses, insu lating material, sen
sors * or camera lenses* . Keep a d istance of at
least 16 inches (40 cm).
Do not remove snow and ice with a pressu re
washer .
Never use rota ry no zzles or high pressure noz
z les.
T he water temperature must not be above
140 °F (60 °C) .
Automatic car washes
Spray off the ve hicle before washing.
Make sure that the windows and roof * are
closed and the winds hield wipers are off . Fo l
l ow instructions from the car wash operator,
especially if there are accessories attached to
your vehicle.
If possible, use car washes that do not have
brushes .
Only use car washes where the vehicle re
mains stationary an d the washing equipment
moves aro und the vehicle when washing and
drying. Car washes that move the vehicle
t h rough the car wash using a chain are not
recommended.
Wa shing by hand
Clean the ve hicle starting from the top and
working down using a soft sponge or cleaning
brush. Use solvent-free clean ing products .
Washing vehicles with matte finish paint
by hand
To avoid damaging the paint when washing,
first remove dust and large particles from
your vehicle. Insects, grease spots and finger
pr ints are best removed with a spec ial cleane r
for matte finish paint .
Apply the product us ing a microfiber cloth. To
avo id damaging the paint surface, do not use
too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft mi-
crofiber cloth. ..,.
Vehicl e ca re a nd cl eanin g 217
Rinse the vehicle thoroughly again and let it
air dry. Remove any water residue using a
shammy .
Stubborn depos its s uch as bird dropp ings or
tree sap are best removed with plenty of wa
ter and a microfiber cloth.
A WARNING
-Only wash the vehicle when the ignition
is off and follow the instructions from
the car wash operator to reduce the risk
of accidents .
- To reduce the risk of cuts, protect your
self from sharp metal components when
wash ing the underbody or the inside of
the wheel housings .
- After washing the vehicle, the braking ef
fect may be delayed due to mo isture on
the brake rotors or ice in the winter. The
brakes must be dried first with a few
careful brake applicat ions .
- If you wash the vehicle in an automatic
car wash, you must fold the exterior m ir
rors in to reduce the r is k of damage to
the mirrors. Power folding exterior m ir- rors* must only be fo
lded in and out us
ing the power folding fu nction .
- T o prevent paint damage, do not wash
the vehicle in direct sunlight.
- T o reduce the r is k of damage to the sur
face, do not use insect removing spong
es, kitchen sponges or similar items.
- Matte finish painted vehicle compo
nents:
- To reduce the risk of damage to the
surface, do not use polishing agents or hard wax.
- Never use car wash cycles that apply
protective wax. It can destroy the
matte fin ish effect .
- Do not place any stickers or magnet ic
signs on vehicle parts painted w ith
matte fin ish paint. The paint cou ld be
damaged when the stickers o r magnets
a re removed.
@ For the sake of the environment
Only wash the vehicle in facilities spec ially
designed for that p urpose . This will reduce
the r is k of dirty wate r contam inated with
oil from entering the sewer system.
Cleaning and care information
When clea ning and caring for individual vehi
cle components, refer to the fo llow ing tab le.
The information contained there is simp ly rec
ommendations. For questions or for compo -nents that are not listed
, refer to a n author
ized Audi dea ler or a qualified workshop. Also
follow the information found in ¢ .&. .
Cle an ing exte rior
Component Situation Solution
Wipe r blades
Dirty ~ page 54, Cleaning windshield wiper blades
Headlight s/ Dirty Soft sponge with a mild soap solutiona>
tail ligh ts
S en sor s/
Dirty Sensors: soft cloth with a so lvent-free cleaning product
camera le nses Camera lenses: soft cloth with an alcohol-free cleaning
so lution
Snow/ice Hand brush/so
lvent-free de-icing spray
Wheel s Road salt Water
Brake dust Acid-free special cleaning
solution
•
•
Vehicle care and cleaning 219
Component Situation Solution
Te xtile s,
Stains adhering to Vacuum cleaner
Vinyl, the surface
Alcantara Water-based stains Absorbent cloth and mild soap
solutional
such as coffee, tea, blood, etc.
Oil-based stains Apply a mild soap solutional, blot away the d issolved oil
such as oil, make- or dye, treat afterward w ith water, if necessary
up, etc.
Special stains such Special stain remover, b lot with absorbent material,
as ballpoint pen, treat afterward with mild soap solutional, if necessary
na il polish, latex
pa int, shoe polish,
etc.
Natural leather Fr es h stains Cotton cloth with a mild soap solutional
Water-based stains Fresh sta ins: absorbent cloth
such as coffee, tea, Dried stains: stain remover suitable for leather
blood, etc.
Oil-based stains Fresh stains: absorbent cloth and stain remover suitable
such as oil, make- for leather
up, etc . dried sta ins: Oil cleaning spray
Special stains such Sta
in remover suitable for leather
as ballpo int pen,
nai l polish, latex
paint, shoe polish,
etc.
Care Regularly apply conditioning cream that protects from
light and penetrates
into the material. Use specially-col-
ored conditioning cream, if necessary.
Cooler Dust and dirt Clean the vent ilation openings in the luggage compart-
ment
Dirty Lukewarm water, mild soap solutional if necessary, then
dry
Defrosting Empty the refrigerator, sw
itch it off and let it thaw with
the door open, then dry
Carbon parts Dirty Clean the same way as plastic parts
al Mi ld soap solution: maximu m two tablespoons neutral soap in a liter of water
_& WARNING
-
Th e windshie ld may not be treated with
water-repelling windshie ld coating agents .
Unfavorab le conditions such as wetness,
darkness, or low sun can result in in
creased glare. Wiper blade chatter is a lso
possible.
@ Note
- Headlights /tail lights
- Never clean headlights or tail lights
with a dry cloth or sponge.
- Do not use any cleaning product that
contains alcohol, because they could
cause cracks to form.
•
•
224 Fuel supply and filling your fuel tank
Winter operation
At temperatures below 20° F (-7° C), Diesel
fuel No.
2 loses its fluidity due to wax separa
tion, which may clog the fuel filter or tank fil
ter and keep the engine from running .
To help the filter from being clogged by wax,
the fue l filter in your vehicle is automatically
preheated. Preheating the fuel filter makes
operation of your vehicle possible with Diesel
fuel No. 2 down to -10° F (-24° C).
If you expect temperatures below
5° F
(-15° C)
ask your fuel dealer whether their
Diese l fuel No.
2 is sufficiently winterized for
the prevailing and expected temperatures.
If not winterized or insufficiently winterized
Diesel fuel has already thickened to the extent
that the engine will not start, warm the vehi
cle up by leaving it in a heated garage.
It is normal that the engine noise leve l (die
seling) is louder during the warm-up period in
winter. It is also norma l when whitish-blue
smoke comes out of the tailpipe after starting
and during warm-up . The amount of smoke
depends on the outs ide temperature.
Do not let your Diese l engine idle unnecessari
ly after a cold start. Driving off slowly will
shorten the warm-up period.
A WARNING
- Never use "starting assist fluids." They
may be potent ially explosive or cause a
"run-away" engine condition. This could
result in ser ious engine damage and per
sonal injur y.
- Never use fuel line anti-freeze offered for
gasoline engines.
(D Note
- Your Diesel engine has been specifically designed to operate only on Ultra Low
Sulfur Diesel fuel. Therefore, never use
home heating oil or regular gasoline. The
properties of these fuels may cause seri
ous damage to the fuel injection system
and to the engine. Using these fuels can
-
cause expensive engine repairs and will
also adversely affect your New Vehicle
Limited Warranty.
- If Diesel fuel sho uld get on any rubber
hose, it must be wiped off immediately.
Then wash the contaminated hose por
tion with soap and warm water. Do not allow D iesel fuel to remain on connect
ing hoses . They may develop leaks and
cause serious damage.
Fuel tank
Fuel filler neck
The fuel filler neck is located on the right rear
side panel behind the fuel filler flap.
If the power locking system shou ld fail, you
can still open the flap manua lly -for detailed
instructions see ¢
page 22 7.
You can find the fuel tank capacity of your ve
hicle in ¢
page 290.
The label on the inside of the fuel filler flap
te lls you the correct fuel for your vehicle. For
more information about fuel specifications,
see ¢
page 222.
Your vehicle fuel tank has an on board refuel
ling vapo r recovery system. This feature helps
to prevent fue l vapors from escaping from the
tank and polluting the environment while you refuel your vehicle. In order to fi ll the tank
proper ly while protecting the environment,
please fo llow this refueling procedure careful
ly.
A WARNING
-Under normal operating conditions, never
carry addit ional fuel conta iners in your car .
Gas canisters and other conta iners used to
transport fuel can be dangerous. Such con
tainers, full or empty, may leak and could
cause a fire in a collision.
If you must
transport fuel to use for your lawn mower,
snow blower, etc., be very careful and al
ways observe loca l and state laws regard
ing the use, transportation and storage of
such fuel containers. Make certain the ..,.
container meets industry standards (ANSI/
ASTM F852 -86).
(D Note
Never drive yo ur vehicle unt il the fuel tank
is complete ly empty. The irregular supply
of fuel can cause misfiring . Gasoline could
enter the exhaust system and damage the
catalyt ic converter.
Refuelling
•
F ig. 190 Righ t rear vehicle side: Opening th e fue l fill er
flap
F ig. 191 Fu el filler flap wit h at tached fue l cap
When activating the central locking, the fuel
filler flap is automatically unlocked or locked.
Refuel the vehicle with the ign ition switched
off.
Tak ing the fuel c ap off
.,. Press the left side of the fuel filler flap to
open it ¢
fig . 190 -arrow -.
.,. Unscrew fuel filler cap counter-clockwise
and hang it on the fuel fille r flap ¢
fig. 191.
.,. Check the label on the inside of the fuel fi ll
er flap to determine if the vehicle must be
fueled with gasoline or diesel f uel.
Fuel suppl y and filli ng your fuel t ank 225
Refuelling proce dur e
.,. Insert the fuel nozzle from the gasoline
pump into the fuel fi ller neck as far as it wi ll
go .
.,. Select a medium refuelling rate so that the
nozz le switches off automatically when the
tank is full.
Pu tting th e fuel cap bac k on
.,. After filling your tank, twist the fuel filler
cap clockwise as far as it wi ll go.
.,. Close the fue l filler flap.
T o avoid fuel spill ing or evaporating from the
fuel tank always close fuel filler cap properly
and completely . An improperly closed fuel fill
er cap may also cause the MIL lamp¢
page 29
to come on (only vehicles with gasoline en
gine).
A WARNING
Improper refue ling or handling of fuel can
cause fire, explosion and severe burns.
- Fuel is highly flammable and can cause
severe burns and other injur ies.
- Failure to shut the engine off wh ile refu
eling and/or to insert the pump nozzle
fully into the fuel filler neck could cause
fue l to spray out of filler neck or to over
f low. Fue l spray and overflowing fue l can
cause a fire.
- Never use a ce ll ular telephone while re
fueling. The electromagnet ic rad iation
can cause sparks that can ignite fuel va
pors and cause a fire.
- Never get back into yo ur vehicle whi le re
fueling. If in exceptional circumstances
you must get back in your vehicle while
refueling, make certain that you close
the door and touch metal to discharge
stat ic electricity before touching the fill
er nozzle again. Static e lectr icity can
cause sparks that can ignite fuel vapors re leased du ring refuel ing .
- Never smoke or have an open flame any
where in or near your veh icle when refu-
eling or fi lling a portab le fue l conta iner.
ll>
Fuel filler flap emergency release
You can open the fuel filler flap by hand if the
power locking system should fail.
Fig . 192 Veh icles w it h select ive catalytic reduct ion :
R ig ht side trim pane l
Fig . 1 93 Right side trim pa ne l in the lu ggage compart
ment: emergency release mechan ism
The emergency release mechanism is located
behind the right side trim pa ne l in the lug
gage compartmen t. In vehicles with se lec tive
catalyt ic red uction *, remove the ve nt gri lle
first:
• Press b oth tabs @
r:::;, fig. 192 and ti lt the
ven t grille downward . You can then remove
t h e g rille upwa rd .
• Loosen the loop
r:::;, fig. 193 from the retainer
and then pull on the loop carefully
r:::;, (D ,
• Press on the left s ide of the fuel filler door
to open
r:::;, page 225, fig . 190.
(D Note
O nl y pull on the loop until you feel resist
ance. You will not hear it release. Other
w ise you cou ld damage t he emergency re
lease mechanism .
Fuel suppl y and filli ng your fuel t ank 22 7
Selective catalytic
reduction
General information
Applies to vehicles: wi th diesel engine
On vehicles with se lective cata lytic reduction,
an urea solution (AdB lue) is injected into the
exhaust system before a n itrogen oxide cata
lytic converter to reduce nitrogen emissions.
The Ad Blue is stored in a separate tank in t he
vehicle. The Ad Blue usage accounts for ap
proximately 0.5% to 1.2% of the d iesel fue l
that is used.
You must refill the Ad Blue or have it refi lled
by your aut horized Audi dea ler or qua lified
workshop as soon as the Ad Blue refill mes
sage appears in the instrument cluster
c;, page 229.
A WARNING
Failure to heed AdBlue refill information in
the instrument clus ter can prevent the ve
hicl e from be ing started and dr iven. If the
vehi cle can not be driven and an emergen cy
ar ises, pe rsonal inju ry c an o ccu r.
- Always have the Ad Blue tank refi lled we ll
befo re the tank runs dry.
(i'} Tips
- Th e instr ument cluster d isplay ind icates
t he distance remain ing that can be d riv
en
r:::;, page 228. I f th e A d Bl ue tank is
c omple tely empty, t he eng ine will not
sta rt ag ain afte r th e ig niti on is swit ched
off.
-Ad Blue is requi red by law t o opera te th is
vehicle.
Filling AdBlue
Applies to vehicles: wit h diesel engine
A special refill bottle must be used to fill the
AdBlue .
Fig. 195 Right rear ve hicle s ide: remov ing the Ad B lu e
cap
Fi g. 196 AdBl ue filler tube: inse rt in g the ref ill bott le
The Ad B lue fi ller tube is located near the die
sel filler tube . Always add 1 gallon (3.8 liters)
of AdBlue (two bottles). This is the m inimum
amount req uired to ensure the system detects
the ref illing and to start the engi ne. The Ad Bl
ue tank capac ity is approximate ly 6 gallons
(23 liters) .
Opening the filler tube and adding
AdBlu e
Requirement: The request to add Ad B lue m ust
appear in the inst rument cluster display.
.. Switch the ignition off .
.. Open the tank cover
¢page 225 .
.. Turn the cap counte rclockw ise with the l ug
wrenc h from the veh icle tool k it to remove it
~fig . 195.
.. Remove the cap from the refill bottle.
.. Position the refill bottle on the filler tube
and turn the bottle clockwise unt il it stops
turning
(D ¢ fig . 196.
Fu el suppl y and filli ng your fuel t ank 229
.. Press ligh tly against the bottom of the bot
tle @ to empty it. Continue pressing the
bottom of the bottle unt il it is empty or un
til f luid stops flowing into the tank.
.. Turn the bottle to the left w ithout pressing
on the bottom .
Clo sing the filler tube
.. Turn the cap clockwise on the filler tube
w ith the lug wrench until you hear it t ighten
completely .
.. Close the tank cover.
After filling
The vehicle must be driven . The system may
take up to two minutes to detect t hat the
AdB lue has been f illed .
.. If the re was no Ad Blue left in the tank and a
range of
O mi (0 km ) was displayed in the
instrument cluster, switch the ignition on
for about 15 seconds before start ing the en
gine.
A WARNING
Ad B lue can irritate the sk in , eyes and res
p ira to ry system .
If there is contact with
the fluid, flush immedia tely with plenty of
wa ter . Co nsu lt a phys ician if ne cessary.
(D Note
- On ly use AdB lue that conforms to the
s tandar d ISO 22241-1. Do not mix any
add itives w ith the AdBlue and do not d i
lute it wi th water.
- Ad Blue is not a diesel add itive . Do not
add it to the diese l tank. If AdBl ue is
m ixed wi th diesel f uel, it can lead to
d amage to the engine an d the AdBl ue
t ank system . The Limited New Vehicle
W arranty does not cove r such damage .
- Ad B lue attacks su rfaces s uch as painted
vehicle components, p las tic a nd carpet .
Remove t he fluid as quickly as possible
w ith a damp cloth and p lenty o f cold wa
ter. If the Ad Bl ue has already crystal-
lized, use warm water and a sponge. ..,_
Checking and filling Engine hood
Releasing the engine hood
The engine hood is released from inside the
vehicle .
Fig. 197 Dr ive r foo twell: re lease leve r
AUD I
Fig. 198 Rocker sw itch under the hood
Make sure the wiper arms are not raised up
from the w indshield. Otherw ise the paint
could be damaged.
.. Pull the lever under the instrument panel in
the d irect ion of the arrow~
fig. 197.
.. Raise the hood slightly~ &-
.. Press the rocker switch under the hood up
ward
~ fig. 198. This re leases the catch .
.. Open the hood .
A WARNING
Hot engine coo lant can burn you.
- To reduce the r isk of being burned, never
open the hood if you see or hear steam
or coolant escaping from the engine
compartment . Wait until no steam or
coolant can be seen or heard before care
fully opening the hood.
Checkin g and fillin g 231
Working in the engine compartment
Be especially careful whenever you work in
the engine compartment.
When ev er y ou must p erform an y wor k in the
en gine com pa rtm ent , for e xample checking
a nd filling diff ere nt fluid s, th ere is a risk of
inju ry, burn s and accid ent s. To pr eve nt per
so nal injury alwa ys observ e the foll owing
W ARNING S. The engin e compartm ent of any
v e hicle i s a h aza rdou s area
~ ,& .
h WARNING
To help avoid injury, before yo u check any
thing under the hood:
- Turn off the engine.
- Sw itch off the ignition .
- Apply the parki ng brake.
- Move selector leve r to "P" (Park).
- Always let the eng ine cool down. Hot
components w ill burn skin on contact .
- To reduce the risk of being burned, never
open the hood if you see or hear steam
or coo lant escaping from the engine
compa rtment. Wait unt il no steam or
coolant can be seen or heard before care
fu lly opening the hood.
- Keep ch ildren away from the engine com
pa rtment.
- Never sp ill fluids on hot engine compo
nents . They can cause a fire .
- Never touch the rad iator fan. The auxili
ary electric fan is temperat ure controlled
and can switch on suddenly .
- Never open the coolant reservoir cap
when the engine is still warm . The cool
ant system is p ressu rized and hot cool
a nt cou ld spray o ut.
- Protect your face, hands and arm from
steam or hot engine coolant by plac ing a
thick rag ove r the cap when you open the
coo lant rese rvoir.
- Do not remove the engine cover under
any circumstances. This inc reases the
ris k of burns.
- If work on the fue l system o r the elec tri
cal system is necessary: