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Vehicle care191Appearance care
Exterior care
Locks The locks are lubricated at the factoryusing a high quality lock cylinder
grease. Use de-icing agent only when
absolutely necessary, as this has a
degreasing effect and impairs lock function. After using de-icing agent,
have the locks regreased by a
workshop.
Washing The paintwork of your vehicle is
exposed to environmental influences.
Wash and wax your vehicle regularly.
When using automatic car washes,
select a programme that includes
waxing.
Bird droppings, dead insects, resin,
pollen and the like should be cleaned off immediately, as they contain
aggressive constituents which can
cause paint damage.If using a car wash, comply with the
car wash manufacturer's instructions.
The windscreen wipers and rear
window wiper must be switched off.
Remove antenna and external
accessories such as roof racks etc.
If you wash your vehicle by hand,
make sure that the insides of the
wheel housings are also thoroughly
rinsed out.
Clean edges and folds on opened
doors and the bonnet as well as the
areas they cover.Caution
Always use a cleaning agent with
a pH value of 4 to 9.
Do not use cleaning agents on hot surfaces.
Have the door hinges of all doors
greased by a workshop.
Do not clean the engine compartment with a steam-jet or high-pressure jet
cleaner.
Thoroughly rinse and leather-off the vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use an ice scraper, and do not clean them
dry.
Polishing and waxing Wax the vehicle regularly (at the
latest when water no longer beads).
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.
Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.
Plastic body parts must not be treated with wax or polishing agents.
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192Vehicle care
Windows and windscreen wiperblades
Use a soft lint-free cloth or chamois leather together with window cleanerand insect remover.
When cleaning the rear window from
inside, always wipe in parallel to the
heating element to prevent damage.
For mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.
Clean smearing wiper blades with a
soft cloth and window cleaner.
Sunroof
Never clean with solvents or abrasive
agents, fuels, aggressive media (e.g.
paint cleaner, acetone-containing
solutions etc.), acidic or highly
alkaline media or abrasive pads. Do
not apply wax or polishing agents to
the sunroof.
Wheels and tyres Do not use high-pressure jet
cleaners.Clean rims with a pH-neutral wheel
cleaner.
Rims are painted and can be treated
with the same agents as the body.
Paintwork damage Rectify minor paintwork damage witha touch-up pen before rust forms.
Have more extensive damage or rust
areas repaired by a workshop.
Underbody
Some areas of the vehicle underbody
have a PVC undercoating while other critical areas have a durable
protective wax coating.
After the underbody is washed, check
the underbody and have it waxed if
necessary.
Bitumen/rubber materials could
damage the PVC coating. Have
underbody work carried out by a
workshop.
Before and after winter, wash the
underbody and have the protective
wax coating checked.Liquid gas system9 Danger
Liquid gas is heavier than air and
can collect in sink points.
Take care when performing work
at the underbody in a pit.
For painting work and when using a
drying booth at a temperature above
60 °C, the liquid gas tank must be
removed.
Do not make any modifications to the
liquid gas system.
Towing equipment Do not clean the coupling ball bar with
a steam-jet or high-pressure jet
cleaner.
Rear carrier system Clean the rear carrier system with a
steam-jet or high-pressure jet cleaner
at least once a year.
Operate the rear carrier system
periodically if not in regular use, in
particular during winter.
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Vehicle care193Interior careInterior and upholsteryOnly clean the vehicle interior,
including the instrument panel fascia
and panelling, with a dry cloth or
interior cleaner.
Clean the leather upholstery with clear water and a soft cloth. In case of
heavy soiling, use leather care.
The instrument cluster and the
displays should only be cleaned using
a soft damp cloth. If necessary use a weak soap solution.
Clean fabric upholstery with a
vacuum cleaner and brush. Remove
stains with an upholstery cleaner.
Clothing fabrics may not be
colourfast. This could cause visible
discolourations, especially on light-
coloured upholstery. Removable
stains and discolourations should be
cleaned as soon as possible.
Clean seat belts with lukewarm water or interior cleaner.Caution
Close Velcro fasteners as open
Velcro fasteners on clothing could damage seat upholstery.
The same applies to clothing with
sharp-edged objects, like zips or
belts or studded jeans.
Plastic and rubber parts
Plastic and rubber parts can be
cleaned with the same cleaner as
used to clean the body. Use interior cleaner if necessary. Do not use any
other agent. Avoid solvents and petrol in particular. Do not use high-
pressure jet cleaners.
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194Service and maintenanceService and
maintenanceGeneral information ...................194
Recommended fluids, lubricants and parts .................................... 195General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for your vehicle is available
at the workshop.
European service intervals
Service is due every 20000 miles or
1 year, whichever occurs first.
The European schedule is valid for
the following countries:
Andorra, Austria, Belgium, Bosnia-
Herzegovina, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark,
Estonia, Finland, France, Germany,
Greece, Greenland, Hungary,
Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Macedonia,
Malta, Montenegro, Netherlands,Norway, Poland, Portugal, Romania,
Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.
International service intervalsService is due every 10000 miles or
1 year, whichever occurs first.
The international service intervals are
valid for the countries which are not listed in the European service
intervals.
Confirmations
Confirmation of service is recorded in
the Service and Warranty Booklet.
The date and mileage is completed
with the stamp and signature of the
servicing workshop.
Make sure that the Service and
Warranty Booklet is completed
correctly as continuous proof of
service is essential if any warranty or
goodwill claims are to be met, and is
also a benefit when selling the
vehicle.
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Service and maintenance195
Fixed service intervalWhen service is due, InSP appears in
the odometer display for approx.
10 seconds when the ignition is
switched on. Have the next service performed by a workshop within
one week or 300 miles (whichever
occurs first).
Flexible service interval The service interval is based on
several parameters depending on
usage and calculated using these
parameters.
If the remaining distance is less than
1000 miles, InSP is displayed with a
remaining distance of 600 miles when
the ignition is switched on and off. If
less than 600 miles remain, InSP is
displayed for several seconds. Have
the next service performed by a
workshop within one week or
300 miles (whichever occurs first).Display of remaining distance:
1. Switch off ignition.
2. Briefly press the trip odometer reset button. The odometer
reading is shown.
3. Press and hold the reset button for
approx. 2 seconds. InSP and the
remaining distance are displayed.Recommended fluids,
lubricants and parts
Recommended fluids and lubricants Only use products that meet the
recommended specifications.
Damage resulting from the use of
products not in line with these
specifiations will not be covered by
the warranty.9 Warning
Operating materials are
hazardous and could be
poisonous. Handle with care. Pay
attention to information given on
the containers.
Engine oil
Engine oil is identified by its quality
and its viscosity. Quality is more
important than viscosity when
selecting which engine oil to use. The oil quality ensures e.g. engine
cleanliness, wear protection and oil
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196Service and maintenance
aging control, whereas viscosity
grade gives information on the oil's
thickness over a temperature range.
Dexos is the newest engine oil quality
that provides optimum protection for
gasoline and diesel engines. If it is unavailable, engine oils of other listed qualities have to be used.
Recommendations for gasoline
engines are also valid for
Compressed Natural Gas (CNG),
Liquified Petroleum Gas (LPG) and
Ethanol (E85) fuelled engines.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 199.
Topping up engine oil
Engine oils of different manufacturers
and brands can be mixed as long as
they comply with the required engine
oil quality and viscosity.
Use of engine oil with only
ACEA A1/B1 or only A5/B5 quality is
prohibited, since it can cause long-
term engine damage under certain
operating conditions.Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 199.
Additional engine oil additives
The use of additional engine oil
additives could cause damage and
invalidate the warranty.
Engine oil viscosity grades
The SAE viscosity grade gives
information of the thickness of the oil.
Multigrade oil is indicated by two
figures, e.g. SAE 5W-30. The first
figure, followed by a W, indicates the
low temperature viscosity and the
second figure the high temperature viscosity.
Select the appropriate viscosity grade depending on the minimum ambient
temperature 3 199.
All of the recommended viscosity
grades are suitable for high ambient
temperatures.Coolant and antifreeze
Use only organic acid type-long life
coolant (LLC) antifreeze approved for
the vehicle. Consult a workshop.
The system is factory filled with
coolant designed for excellent
corrosion protection and frost
protection down to approx. -28 °C. In
northern countries with very low
temperatures the factory filled coolant
provides frost protection down to
approx. -37 °C. This concentration
should be maintained all year round.
The use of additional coolant
additives that intend to give additional
corrosion protection or seal against
minor leaks can cause function
problems. Liability for consequences
resulting from the use of additional coolant additives will be rejected.
Brake and clutch fluid Over time, brake fluid absorbs
moisture which will reduce braking
effectiveness. The brake fluid should
therefore be replaced at the specified
interval.
Page 199 of 231
Technical data197Technical dataVehicle identification..................197
Vehicle data ............................... 199Vehicle identification
Vehicle Identification
Number
The Vehicle Identification Number is
stamped on the identification plate
and on the floor pan, under the floor
covering, visible under a cover.
The Vehicle Identification Number
may be embossed on the instrument
panel visible through the windscreen.
Identification plate
The identification plate is located on
the front right door frame.
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198Technical data
Information on identification plate:1=Manufacturer2=Type approval number3=Vehicle Identification Number4=Permissible gross vehicle
weight rating in kg5=Permissible gross train weight
in kg6=Maximum permissible front axle
load in kg7=Maximum permissible rear axle
load in kg8=Vehicle-specific or country
specific data
The combined total of front and rear
axle loads must not exceed the
permissible gross vehicle weight. For example, if the front axle is bearing its
maximum permissible load, the rear
axle can only bear a load that is equal
to the gross vehicle weight minus the
front axle load.
The technical data is determined in
accordance with European
Community standards. We reserve
the right to make modifications.
Specifications in the vehicle
documents always have priority over
those given in this manual.
Engine identification The technical data tables show the
engine identifier code. Engine data
3 202.
To identify the respective engine,
refer to the engine power in the EEC
Certificate of Conformity provided
with your vehicle or other national
registration documents.