2014.5 Citroen C4 key

FREqUENTLY ASKED q UESTIONS
353
q

UESTION
ANSWER SOLUTION
With
 
the
 
engine
 
off,
 
the
 
system

 
switches
 
off
 
after
 
a

 
few
 
minutes
 
of
 
use.
When
 
the
 
engine
 
is
 
switched
 
off,
 
the
 
system's
 
operating
 
time
 
depends
 
on
 
the

 
battery
 
charge.
The
 
switch-off
 
is
 
normal:
 
the
 
system
 
switches
 
to
 
economy
 
mode
 
and
 
switches

 
off
 
to
 
prevent
 
discharging
 
of
 
the
 
vehicle's
 
battery.
Start
 
the
 
vehicle's
 
engine
 
to
 
increase
 
the
 
battery  
charge.
USB, portable player

, connection key
Playback
 
of
 
my
 
USB
 
memory

 
stick
 
starts
 
only
 
after

 
a
 
very
 
long
 
wait
 
(around

 
2
 
to
 
3
 
minutes).
Some
 
files
 
supplied
 
with
 
the
 
memory
 
stick
 
may
 
greatly
 
slow
 
down
 
access
 
to

 
reading
 
the
 
memory
 
stick
 
(multiplication
 
by
 
10
 
of
 
the
 
catalogue
 
time).
Delete
 
the
 
files
 
supplied
 
with
 
the
 
memory
 
stick
 
and

 
limit
 
the
 
number
 
of
 
sub-folders
 
in
 
the
 
file
 
structure

 
on
 
the
 
memory
 
stick.
When
 
I
 
connect
 
my
 
iPhone

 
as
 
telephone
 
and
 
to

 
the
 
USB
 
port
 
at
 
the
 
same

 
time,
 
I
 
am
 
unable
 
to

 
play
 
the
 
music
 
files.
When
 
the
 
iPhone
 
connects
 
automatically
 
as
 
a
 
telephone,
 
it
 
forces
 
the
 
streaming

 
function.
 
The

 
streaming
 
function
 
takes
 
the
 
place
 
of
 
the
 
USB
 
function

 
which
 
is
 
then
 
not
 
useable,
 
there
 
is
 
a
 
period
 
without
 
sound
 
of
 
the
 
track

 
being
 
played
 
with
 
Apple® players.
Disconnect   and   reconnect   to   the   USB   port   (the  
USB

  function   takes   priority   over   streaming).

05
Saisir code authentification
01
OK Del 23456789
_
372
USING THE TELEPHONE
A 
virtual   keypad   is   displayed   on   the  screen:
  enter   a   code   with   at   least  
4 digits

  and   conform   with  
OK
.
A
 

message
 
is   displayed   on   the   screen   of   the  
telephone:

 
enter   the   same   code   and   confirm. A
 

message   appears   in   the   screen   to   confirm   the   result   of   the  
connection.
Pairing

  can   also   be   initiated   from   the   telephone   by   searching   for  
detected

  Bluetooth   devices.
Accept
  the   connection   to   the   telephone.
If
 
pairing
 
fails,   try   again;   the   number   of   attempts   is   not   limited.The
  directory   and   the   calls   list   can   be   accessed   after   the  
synchronisation

  period   (if   the   telephone   is   compatible).
Automatic
  connection   must   be   configured   in   the   telephone   to   allow  
the

  connection   each   time   the   vehicle   is   started.
In
 
some
 
cases,   the   reference   number   of   the   telephone   or   the  
Bluetooth

 
address   may   appear   instead   of   the   name   of   the   telephone.
Pair/connect   the   telephone   then   listen:   see   the  
AUDIO
  section.
Streaming - Playing audio files via
Bluetooth

05
377
In
 
the
 
contextual
 
menu:
-
 
select

 
"Telephone mode
" to
transfer
 
the
 
call
 
to
 
the
 
telephone.
-
 
deselect

 
"Telephone mode" to
transfer
 
the
 
call
 
to
 
the
 
vehicle.
In
 
certain
 
cases,
 
the
 
combined
 
mode
 
has
 
to
 
activated
 
from
 
the
 
telephone.
If

 
the
 
contact
 
has
 
been
 
cut
 
off,
 
when
 
you
 
reconnect
 
on
 
returning
 
to
 
the

 
vehicle,
 
the
 
Bluetooth
 
connection
 
will
 
be
 
restored
 
automatically
 
(depending

 
on
 
the
 
compatibility
 
of
 
the
 
telephone).
Combined mode
(to
 
leave
 
the
 
vehicle
 
without
 
ending
 
the
 
call)
USING THE TELEPHONE
From the contextual menu, select
"DTMF tones"   and   confirm   to  
use

  the   digital   keypad   to   navigate   in  

the

  interactive   voice   response   menu.
From
  the   contextual   menu,  
select

"Switch"   and   conform   to   return  
to

  a   call   left   on   hold.
Interactive voice response
Consultation call

391
Halogen headlamps .....................................23 9
Hands-free   kit  .............................. 3 42,   343,   371
Hazard
 w

arning
 lam
ps
 .................................. 14

7
Headlamp
 adj

ustment
 .................................. 12

2
Headlamps,
 d

irectional
 ................ 1
22,   123,   238
Headlamp
 w

ash
 ........................................... 12

7
Head
  restraints,   front  
..................................... 93
H

ead   restraints,   rear  
...................................... 95
H

eated
 s
eats
 ...............................
...................93
Heating
 ................

............................... 81,   82,   84
Height
  and   reach   adjustment,  
steering
 w

heel
 ..............................
...............99
Hill start assist
 
.............................................. 18

5
Hooks
 ...............................

.............................112Intelligent T
raction 
C
ontrol .......................................................14
9
Interior
 f

ittings
 ......................................10

0,
 10
1
Interior
  mood  
lighting
 ..............................

..........................131
IS
oFI

X
 ...............
..........................................143
ISOFIX
 m

ountings......................................... 141
Jack
 ........

......................................................230
Jack
  cable  
............................................ 3
06,   368
JACK
  socket  
.........................1
02,   302,   306,   369
Jukebox
  (playing)  
.........................................3

07Labels, i
dentification ....................................2
81
Lamps,
  warning   and  
indicator
 ...............................

...................16 -28
Level,
  AdBlue
® additive .......................... 23,   222
Level,
 
brake
 
fluid  ........................................... 2
12
Level,
 
power
 
steering  
fluid
 ...............

.............................................. 212
Levels
 
and
 
checks  
..............................
..20 9 -214
Lighting
 
bulbs
 

(replacement)
 ...................................... 2

38-246
Lighting
 
control  
stalk
 ..................................................... 11

5 ,
 11
9
Lighting
 
dimmer  
..............................
.... 12-14,   35
Lighting,
 
guide-me   home  
...................... 1
19,   121
Lighting,
 i

nterior
 .................................... 13

0,
 13
1
Loading
 ..............................

.................... 10,   258
Load
 
reduction   mode  
................................... 25

6
Locating
 
your
 
vehicle  
............................... 5
6,   61
Locking
 
from
 
the   inside  
.................................. 65
L

ocking
 
the
 
boot............................................. 72
Long
 
objects,
 
transporting  
............................ 11

0
Low fuel level
 
..............................
.................204
Luggage
 
retaining  
strap
 ............................................................ 111
J
L
Ignition on.....................................................16 5
Indicator   lamps,  
status
 ...............

....................................... 16 -28
Indicators,
 d

irection
 ......................1
47,   238,   240
Inflating
 a

ccessories
 
(

using   the   kit)  
..............................
...............229
Inflating
  tyres  
..............................
........... 10,   282
Inputs
  for   audio  
system
 
................
................102,   302,   306,   369
Installing
 s

peakers
 ...............................
........268
Instrument
  panel  
lighting
 ..............................

...........................35
Instrument
 p

anels
 ...............................
.......12-14
Instrument
  panel   screen  
................... 1
2-14,   186
I
Main beam ....................................115,   238,   241
Maintenance .............................. ....................10
Map
  reading   lamps  
...................................... 13

0
Markings,
 id

entification
 ................................ 2

81
M
H
Keeping children safe ........... 132-146,   154,   156key .......
.....................................................53-64
ke

y, electronic
 ........................................... 59

-63
Key
  in   ignition  
warning
 ...............................

.......................162
Keyless
  Entry   and   Starting  
.......................53

-64
Key
  not   recognised  
...................................... 16

4
Key
  with   remote  
control
 ..................................................... 53

-58
K
.
alphabetical index

3
Access3
Following disconnection of the vehicle battery, replacement of the remote control battery or in the event of a remote control malfunction, you can no longer unlock, lock or locate your vehicle.
Remember to refit the mat below the armrest after removing the reinitialised electronic key.
Remote control problem /
reinitialisation
 Place the back-up key (integral with the remote control) in the lock to unlock your vehicle.
 Open the front armrest. ● Raise the mat by its tongue and remove it. ● Place the electronic key on the back-up reader.  Switch on the ignition by pressing
the " START/STOP " button. The electronic key is fully operational again.
If the problem persists, contact a CITROËN dealer or a qualified workshop as soon as possible.

Driving
6
Stop & Start
Operation
Going into engine STOP mode
The "ECO" warning lamp comes on in the instrument panel and the engine goes into standby automatically:
- with a manual gearbox , at speeds below 12 mph (20 km/h), or vehicle stationary with PureTech 130 petrol and BlueHDi 115 and 120 Diesel versions, when you put the gear lever into neutral and release the clutch pedal, - with an electronic gearbox , at a speed below 5 mph (8 km/h), when you press the brake pedal or place the gear lever in position N , - with an automatic gearbox, vehicle stationary, when you press the brake pedal or place the gear lever in position N .
If your vehicle is fitted with the system, a time counter calculates the sum of the periods in STOP
Special cases: STOP mode unavailable
STOP mode is not invoked when: - the vehicle is on a steep slope (up or down), - the driver's door is open, - the driver's seat belt is not fastened, - the vehicle has not exceeded 6 mph (10 km/h) since the last engine start (using the key or the "START/STOP" button), - the electric parking brake is applied or being applied, - the engine is needed to maintain a comfortable temperature in the passenger compartment, - demisting is active, - some special conditions (battery charge, engine temperature, braking assistance, ambient temperature...) where the engine is needed to assure control of a system.
In this case, the "ECO" warning lamp flashes for a few seconds, then goes of f. This operation is perfectly normal.
The Stop & Start system puts the engine temporarily into standby - STOP mode - during stops in the traffic (red lights, traffic jams, or other...). The engine restarts automatically - START mode - as soon as you want to move off. The restart takes place instantly, quickly and silently. Per fect for urban use, the Stop & Start system reduces fuel consumption and exhaust emissions as well as the noise level when stationary.
STOP mode does not affect the functionality of the vehicle, such as braking, power steering, for example. Never refuel with the engine in STOP mode; you must switch off the ignition
with the key or the "START/STOP" button.
With an electronic gearbox, for your comfort during parking manoeuvres, STOP mode is not available for a few seconds after coming out of reverse g e a r.
mode during a journey. It resets itself to zero every time the ignition is switched on with the key or the "START/STOP" button.

Driving
8
Maintenance
In the event of a malfunction with the system, the "ECO OFF" switch warning lamp flashes, then comes on continuously. Have it checked by a CITROËN dealer or a qualified workshop.
Operating fault
This system requires a specific battery with a special specification and technology (reference numbers available from a CITROËN dealer or a qualified workshop). Fitting a battery not listed by CITROËN introduces the risk of malfunction of the system.
Before doing anything under the bonnet, deactivate the Stop & Start system to avoid any risk of injury resulting from automatic operation of START mode.
The Stop & Start system makes use of advanced technology. All work on this type of battery must be done only by a CITROËN dealer or a qualified
workshop.
In the event of a fault in STOP mode, the vehicle may stall. All of the instrument panel warning lamps come on. Depending on version, an alert message may also be displayed asking you to put the gear lever into position Nand put your foot on the brake pedal.
It is then necessary to switch off the ignition, then restart the engine using the key or the "START/STOP" button.
Reactivation
The system is reactivated automatically at every new start using the key or the "START/STOP" button.
Press the "ECO OFF" switch again. The system is active again; this is confirmed by the switch warning lamp going off and the display of a message.
Deactivation
At any time, press the "ECO OFF" switch to deactivate the system. This is confirmed by the switch warning lamp coming on accompanied by the display of a message.
If the system has been deactivated in STOP mode, the engine restarts immediately.

Driving
10
With the touch screen tablet
 Press this button to select the " Driving " menu.
 In the secondary page, press " Speed settings ".
 Select the system for which you want to memorise new speed settings:
● s p e e d l i m i t e r
or
● c r u i s e c o n t r o l .
"MEM" button
Press this button to select a speed settings for use by the speed limiter or cruise control. Refer to the corresponding section.
Modifying a speed setting
 Enter the new value using the numerical keypad and confirm.  Confirm to save the modification and quit the menu.
 Choose the speed setting to be modified.