2014.5 Citroen C4 DAG lock

1010
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CHECKSParticle emission filter (Diesel)
The start of saturation of the particle
emissions  filter   is   indicated   by:
-
 
fixed
 
illumination
 
of
 
the
 
par
-
ticle
 
emissions
 
filter
 
warning lamp,

 
accompanied
 
by
 
an audible

 
signal
 
and
 
a
 
message that

 
there
 
is
 
a
 
risk
 
of
 
blockage of

  the   particle   emissions   filter.
The presence of this label, in particular
with
 
the

 
Stop

 
&

 
Start

 
system,

 
indicates

 
the

 
use

 
of

 
a

 
specific

 
12

 
V

 
lead-acid

 
bat

-
tery
 
with

 
special

 
technology

 
and

 
specifi

-
cation.
 
The

 
involvement

 
of

 
a

 
CITROËN

 
dealer

 
or

 
a

 
qualified

 
workshop

 
is

 
essen

-
tial
 
when

 
replacing

 
or

 
disconnecting

 
the

 
battery

. On
 
a
 
new
 
vehicle,
 
the
 
first
 
op
-
erations
 
of
 
regeneration
 
of
 
the
 
particle

 
emissions
 
filter
 
may
 
be
 
accompanied

 
by
 
the
 
smell
 
of
 
"burning",

 
which
 
is
 
perfectly
 
nor
-
mal.
Following
 
prolonged
 
operation
 
of

 
the
 
vehicle
 
at
 
very
 
low
 
speed
 
or

 
at
 
idle,
 
you
 
may
,  
in
 
excep
-
tional
 
circumstances,
 
notice
 
the
 
emission

 
of
 
water
 
vapour
 
at
 
the
 
exhaust

 
on
 
acceleration.
 
This
 
does

 
not
 
af
fect  
the
 
behaviour
 
of
 
the

  vehicle   or   the   environment.
As
 
soon
 
as
 
the
 
traffic
 
conditions
 
per
-
mit,
 
regenerate
 
the
 
filter
 
by
 
driving
 
at
 
a
 
speed

 
of
 
at
 
least
 
40
 
mph
 
(60
 
km/h)
 
until
 
the

  warning   lamp   goes   off.
If
 
the
 
warning
 
lamp
 
stays
 
on,
 
refer
 
to
 
the

  "Additive   level"   section.
Unless
 otherwise
 indicated,
 check
 these
 components
 in
 accordance
 with
 
the

 
manufacturer's

 
service

 
schedule

 
and

 
according
 
to
 
your
 
engine.
Otherwise,
 
have

 
them

 
checked

 
by

 
a

 
CITROËN

 
dealer

 
or

 
a

 
qualified

 
work

-
shop.
Air filter and passenger compartment filter
Refer to  the  manufacturer's  service
 schedule  for  details  of  
the

 
replacement
 
intervals
 
for
 
these

  components.
Depending
 
on
 
the
 
environ
-
ment
 
(e.g.
 
dusty
 
atmosphere)
 
and
 
the
 
use

 
of

 
the
 
vehicle
 
(e.g.
 
city
 
driving),
 
re
-
place them twice as often if neces-
sary.
A
 clogged

 
passenger
 
compartment
 
fil
-
ter
 
may

 
have
 
an
 
adverse
 
ef
fect  
on
 
the
 
performance

 
of
 
the
 
air
 
conditioning
 
sys
-
tem
 
and
 
generate   undesirable   odours.
Oil filter
Replace the oil  filter  each  time  the
  engine   oil   is   changed.
Refer
 
to
 
the
 
manufacturer's
 
service

 
schedule
 
for
 
details
 
of

 
the
 
replacement
 
interval
 
for
 
this

 
component.
12 V battery
The battery  does  not  require  any
  maintenance.
However,
 
check
 
that
 
the
 
ter
-
minals
 
are
 
clean
 
and
 
correctly
 
tightened,

 
particularly
 
in
 
sum
-
mer
 
and
 
winter.
When
 
carrying
 
out
 
work
 
on
 
the
 
battery
,  
refer

 
to

 
the
 
"12 
V  
battery"
 
section
 
for
 
details

 
of
 
the
 
precautions
 
to
 
be
 
taken
 
before

 
disconnecting
 
the
 
battery
 
and
 
following

  its   reconnection.
CHECKS

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C4-2_en_Chap10_verification_ed01-2014
Recommendations on storage
AdBlue® freezes at  about  -1 1°C  and  deteriorates
 above  25°C.  It  is  recom -
mended
 
that
 
bottles
 
be
 
stored
 
in
 
a
 
cool
 
area

 
and
 
protected
 
from
 
direct
 
sunlight.
Under

 
these
 
conditions,
 
the
 
additive
 
can

 
be
 
kept   for   at   least   a   year.
If
 
the

 
additive
 
has
 
frozen,
 
can
 
be
 
used
 
once

 
it
 
has   completely   thawed   out.
Never
 
store
 
bottles
 
of
 
AdBlue® in
your
 
vehicle. Procedure
Before
 
topping-up,
 
ensure
 
that
 
the
 
ve
-
hicle  
is
 
parked
 
on
 
a
 
flat
 
and
 
level
 
sur
-
face.
In  
wintry
 
conditions,
 
ensure
 
that
 
the
 
temperature

 
of
 
the
 
vehicle
 
is
 
above
 
-1

1°C.  
Otherwise,
 
by
 
freezing,
 
the
 
AdBlue® cannot
 be  poured  into  its  tank.  Park
 your  vehicle  in  a  warmer  area  for  
a

 
few

 
hours
 
to
 
allow
 
the
 
top-up
 
to
 
be
 
carried

 
out.
F
 
Switch
 
of
f  
the
 
ignition
 
and
 
remove
 
the

 
key. F
 
Raise
 
the
 
boot
 
floor
 
for
 
access
 
to
 
the

 
AdBlue® tank.
 Secure

 
the

 
boot
 
floor
 
by
 
attaching
 
its

 
cord

 
to

 
the
 
hook
 
on
 
the
 
parcel
 
shelf

 
support.
F
 
Unclip

 
the

 
black
 
plastic
 
blanking
 
plug

 
using
 
its   tab.
F
 
Insert

 
your

 
fingers
 
into
 
the
 
aperture
 
and

 
turn

 
the
 
blue
 
cap
 
a
 
6th of a turn
anti-clockwise.
F

Carefully

lift off the cap, without
dropping
 
it.
CHECKS

1010
189 
C4-2_en_Chap10_verification_ed01-2014
F Obtain a  bottle  of  AdBlue®. After first
 checking
 the
 use-by
 date,  read  
carefully

the instructions on use on
the
 
label

 
before

 
pouring

 
the
 
con
-
tents
 
of

 
the

 
bottle

 
into

 
your

 
vehicle's
 
AdBlue® tank.
Important: if  your  vehicle's  AdBlue®
tank
 is
 completely
 empty
 -
 which
 is
 
confirmed

 
by

 
the

 
alert

 
displays

 
and

 
the

 
impossibility

 
of

 
starting

 
the

 
en

-
gine
 
-

 
you

 
must

 
add

 
at

 
least

 
3.8 

li-
tres
 
(so
 
two
 
1.89
 
litre
 
bottles).
F After  emptying  the  bottle,  wipe  away
 any  spilla ge  around  the  tank  
filler

  using   a   damp   cloth.
If
 
any
 
additive
 
is
 
split
 
or
 
splashed,

 
wash
 
immediately
 
with

 
cold
 
water
 
or
 
wipe
 
with
 
a
 
damp

  cloth.
If
 
the
 
additive
 
has
 
crystallised,
 
clean

 
it
 
of
f  
using
 
a
 
sponge
 
and
 
hot

  water.
F
 
Refit
 
the
 
blue
 
cap
 
to
 
the
 
tank
 
and
 
turn

 
it
 
a
 
6th of a  turn  clockwise,  to  its  stop.
F
 
Refit

 
the

 
black
 
plastic
 
blanking
 
plug,
 
clipping

 
it
 
in   on   the   flap
F
 
Detach

 
the
 
cord
 
from
 
the
 
parcel
 
shelf

 
support
 
and
 
lower
 
the
 
boot
 
floor

. Never
 
dispose
 
of
 
AdBlue® ad-
ditive
 bottles
 in
 the
 household  
waste.

 
Place

 
them

 
in

 
a

 
special
 
container

 
provided

 
this

 
purpose
 
or

 
take
 
them
 
to
 
your
 
dealer.
Important:
 
in the event of a
top-up

after a breakdown be-
cause of a lack of additive,
you
 
must

 
wait

 
around

 
5

 
minutes
 
before

 
switching

 
on

 
the

 
ignition,
 
without

opening the driver's
door, locking the vehicle or
introducing the key into the
ignition switch.
Switch
 
on

 
the

 
ignition,

 
then,
 
af
-
ter
 
10

 
seconds,

 
start

 
the

 
engine.
CHECKS

1111
198 
C4-2_en_Chap11_info-pratique_ed01-2014
Ensure that the  jack  is  stable.  If  the
 ground  is  slippery  or  loose,  
the

 
jack
 
may
 
slip
 
or
 
drop
 
-
 
Risk
 
of

  injury!
Removing a wheel
Parking the vehicle
Immobilise  
the
 
vehicle
 
where
 
it
 
does

 
not
 
block
 
traffic:
 
the
 
ground
 
must

 
be
 
level,
 
stable
 
and
 
non-
slippery

  ground.
Apply
 
the
 
parking
 
brake
 
unless
 
it

 
has
 
been
 
programmed
 
to
 
au
-
tomatic
 
mode,
 
switch
 
of
f  
the
 
ig
-
nition
 
and
 
engage
 
first
 
gear*
 
to
 
lock

  the   wheels.
Check
 
that
 
the
 
braking
 
warning
 
lamps

 
in
 
the
 
instrument
 
panel
 
are

  on   (not   flashing).
The
 
occupants
 
must
 
get
 
out
 
of
 
the

 
vehicle
 
and
 
wait
 
where
 
they
 
are

  safe.
If
 
necessary
,  
place
 
a
 
chock
 
un
-
der
 
the
 
wheel
 
diagonally
 
oppo
-
site
  the   wheel   to   be   changed.
Never
 
go
 
underneath
 
a
 
vehicle
 
raised

 
using
 
a
 
jack;
 
use
 
an
 
axle
 
stand. *

position R
 
for
 
an
 
electronic
 
gearbox;
 
P

for
  an   automatic   gearbox.
List of operations
F  
Extend
 
the
 
jack
 
2
 
until
 
its
 
head
 
comes

 
into
 
contact
 
with
 
the
 
jacking
 
point A

or B  
used;
 
the
 
contact
 
sur
-
face A or B
 
on
 
the
 
vehicle
 
must
 
be
 
engaged

 
with
 
the
 
central
 
part
 
of
 
the
 
head

  of   the   jack.
F
 
Raise
 
the
 
vehicle
 
until
 
there
 
is
 
suffi
-
cient
 
space
 
between
 
the
 
wheel
 
and
 
the

 
ground
 
to
 
admit
 
the
 
spare
 
(not
 
punctured)

  wheel   easily.
F
 Remove  the  chromed  bolt  cover  from
 each  of  the  bolts  using  the  
tool

3   (according   to   equipment).
F
 
Fit
 
the
 
security
 
socket
 
4 on the wheel

-
brace 1
 

to   slacken   the   security   bolt.
F
 
Slacken
 
the
 
other
 
bolts
 
using
 
the
 
wheelbrace

1   only.
F
 
Place
 
the
 
foot
 
of
 
the
 
jack
 
2
on the
ground
 
and
 
ensure
 
that
 
it
 
is
 
directly
 
below the front

A or rear B  
jacking
 
point

 
provided
 
on
 
the
 
underbody
,  
whichever is closest to the wheel to
be

  changed.
PRACTICAL INFORMATION

1111
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C4-2_en_Chap11_info-pratique_ed01-2014
Reconnecting the (+) cable
F 
Position
 
the
 
open
 
clamp
 
E
of the
cable on the positive post (+) of the
battery.
F
 
Press
 
vertically
 
on
 
the
 
clamp
 
E
to
position
  it   correctly   on   the   battery.
F
 
Lock
 
the
 
clamp
 
by
 
spreading
 
the
 
positioning

 
lug
 
and
 
then
 
lowering
 
the tab

D.
F
 
Operate

 
the

 
starter

 
on

 
the

 
broken

 
down

 
vehicle
 
and
 
let
 
the
 
engine
 
run
 If

 
the

 
engine

 
does

 
not

 
start

 
straight

 
away

,
 
switch

 
of

f
 
the

 
ignition

 
and

 
wait

 
a

 
few
 
moments
 
before
 
trying
 
again.
F
 
W

ait
 
until

 
the

 
engine

 
returns

 
to

 
idle

 
then

 
disconnect

 
the

 
jump

 
lead

 
ca

-
bles
 
in
 
the
 
reverse
 
order.
F
 
Refit

 
the

 
plastic

 
cover

 
to

 
the

 
(+)

 
ter

-
minal,
 
if
 
your
 
vehicle
 
has
 
one.
Before disconnecting the battery
Wait
 
2

 
minutes

 
after

 
switching

 
of

f
 
the

 
ig

-
nition
 
before
 
disconnecting
 
the
 
battery.
Close
 
the

 
windows

 
and

 
the

 
doors

 
be

-
fore
 
disconnecting
 
the
 
battery. Disconnecting the (+) cable
F
 
Raise
 
the
 
locking
 
tab
 
D
fully to re-
lease   the   cable   terminal   clamp   E.
Do  
not
 
apply
 
excessive
 
force
 
on

 
the
 
tab
 
as
 
locking
 
will
 
not
 
be
 
possible

 
if
 
the
 
clamp
 
is
 
not
 
posi
-
tioned
 
correctly;
 
start
 
the
 
proce
-
dure
  again.
F
 Remove
 the
 plastic
 cover
 from
 the
 (+)
 terminal,
 if
 your
 vehicle
 has
 one.
F
 
Connect

 
the

 
red

 
cable

 
to

 
the

 
posi

-
tive
 
terminal

 
(+)

 
of

 
the

 
flat

 
battery

 
A

,
then
 
to

 
the

 
positive

 
terminal

 
(+)

 
of

 
the slave battery

B.
F
 
Connect

 
one

 
end

 
of

 
the

 
green

 
or

 
black

 
cable

 
to

 
the

 
negative

 
termi

-
nal  (-)
 
of

 
the

 
slave

 
battery

 
B

(or
earth
 
point
 
on
 
the
 
other
 
vehicle).
F
 
Connect

 
the

 
other

 
end

 
of

 
the

 
green

 
or

 
black

 
cable

 
to

 
the

 
earth

 
point

 
C


on
 
the

 
broken

 
down

 
vehicle

 
(or

 
on

 
the

 
engine
 
mounting).
F
 
Start

 
the

 
engine

 
of

 
the

 
vehicle

 
with

 
the

 
good

 
battery

 
and

 
leave

 
it

 
run

-
ning
 
for
 
a
 
few
 
minutes.
PRACTICAL INFORMATION

1111
217 
C4-2_en_Chap11_info-pratique_ed01-2014
TOWING THE VEHICLE
Procedure for  having  your  vehicle  towed
 or  for  towing  another  vehicle  us -
ing
  a   removable   towing   eye.
The
 
towing
 
eye
 
is
 
installed
 
in
 
the
 
boot
 
under

  the   floor.
To
  gain   access   to   it:
F

open the boot,
F

 
raise
  the   floor,
F
 
secure
 
it
 
by
 
hooking
 
its
 
cord
 
on
 
the

 
hook
 
on
 
the
 
rear
 
parcel
 
shelf
 

support,
F
 
remove
 
the
 
towing
 
eye
 
from
 
the
 
holder

.
Access to the tools General recommendations
Observe the legislation in force in your country.
Ensure  
that
 
the
 
weight
 
of
 
the
 
towing
 
vehicle
 
is
 
higher
 
than
 
that
 
of
 
the
 
towed
 
vehicle.
The

 
driver
 
must
 
remain
 
at
 
the
 
wheel
 
of
 
the
 
towed
 
vehicle
 
and
 
must
 
have
 
a
 
valid

  driving   licence.
When
 
towing
 
a
 
vehicle
 
with
 
all
 
four
 
wheels
 
on
 
the
 
ground,
 
always
 
use
 
an
 
approved

  towing   arm;   rope   and   straps   are   prohibited.
The
  towing   vehicle   must   move   off   gently.
When
 
towing
 
a
 
vehicle
 
with
 
the
 
engine
 
of
f,  
there
 
is
 
no
 
longer
 
any
 
power
 
assistance

  for   braking   or   steering.
In
 
the
 
following
 
cases,
 
you
 
must
 
always
 
call
 
on
 
a
 
professional
 
recovery
 
service:
-

 
vehicle
  broken   down   on   a   motorway   or   fast   road,
-
 
four-wheel
  drive   vehicle,
-
 
when
 
it
 
is
 
not
 
possible
 
to
 
put
 
the
 
gearbox
 
into
 
neutral,
 
unlock
 
the
 
 
steering,

  or   release   the   parking   brake,
-
 
towing
  with   only   two   wheels   on   the   ground,
-
 
where
  there   is   no   approved   towing   arm   available...
PRACTICAL INFORMATION

1111
218 
C4-2_en_Chap11_info-pratique_ed01-2014
F On the  front  bumper ,  unclip  the  cover by
  pressing   at   the   bottom.
F
 
Screw
  the   towing   eye   in   fully.
F
 
Install
  the   towing   bar.
Towing your vehicle
F Place the  gear  lever  in  neu -
tral (position N on an elec-
tronic
  or   automatic   gearbox).
Failure to observe this in

-
struction
 
could
 
result
 
in
 
dam
-
age
 
to
 
certain
 
components
 
(braking,

 
transmission...)
 
and
 

the

 
absence
 
of
 
braking
 
as
-
sistance
 
the
 
next
 
time
 
the
 
engine

  is   started. F
 
On
 
the
 
rear
 
bumper
,  
unclip
 
the
 
cover by

  pressing   at   the   bottom.
F
 
Screw
  the   towing   eye   in   fully.
F
 
Install
  the   towing   bar.
F
 
Switch
 
on
 
the
 
hazard
 
warning
 
lamps
 
on

  both   vehicles.
F
 
Move
 
of
f  
gently
,  
drive
 
slowly
 
and
 
for
 
a

  short   distance.
Towing another vehicle
F Unlock the  steering  by  turning  the  key
 in  the  ignition  one  notch  and  re -
lease
  the   parking   brake.
F
 
Switch
 
on
 
the
 
hazard
 
warning
 
lamps
 
on

  both   vehicles.
F
 
Move
 
of
f  
gently
,  
drive
 
slowly
 
and
 
for
 
a

  short   distance.
PRACTICAL INFORMATION

289
C4-2_en_Chap13b_RT6_ed01-2014
FREqUENTLY ASKED q UESTIONS
qUESTION ANSWER SOLUTION
Some
 
characters   in   the  
media

 
information   are   not  
displayed

  correctly   while  
playing. The

  audio   system   does   not   read   some   types   of   characters.Use
  standard   characters   to   name   tracks   and  
folders.
Playing

  of   streaming   files  
does

 
not   start. The
  peripheral   device   connected   does   not   support   automatic   play. Start   the   playback   from   the   device.
The
 
names   of   tracks   and  
the

 
track   length   are   not  
displayed

  on   the   screen  
when

 
streaming   audio. The
  Bluetooth   profile   does   not   allow   the   transfer   of   this   information.
The
 
quality   of   reception  
of

 
the
 
radio   station  
listened

  to   gradually  
deteriorates

  or   the   stored  
stations

  do   not   function  
(no

 
sound,   87.5 Mhz   is  
displayed...). The

  vehicle   is   too   far   from   the   transmitter   used   by   the   station   listened  
to

  or   there   is   no   transmitter   in   the   geographical   area   through   which   the  
vehicle

  is   travelling. Activate
  the   "RDS"   function   by   means   of   the  
short-cut

  menu   to   enable   the   system   to   check  
whether

  there   is   a   more   powerful   transmitter   in   the  
geographical

  area.
The
  environment   (hills,   buildings,   tunnels,   basement   car   parks...)   block  
reception,

  including   in   RDS   mode.This
  phenomenon   is   normal   and   does   not   indicate  
a

  fault   with   the   audio   system.
The
  aerial   is   absent   or   has   been   damaged   (for   example   when   going  
through

  an   automatic   car   wash   or   in   an   underground   car   park).Have
  the   aerial   checked   by   a   CITROËN   dealer.
I
 
cannot   find   some   radio  
stations in the list of
stations

  received. The
  station   is   not   received   or   its   name   has   changed   in   the   list.
Some
  radio   stations   send   other   information   in   place   of   their   name   (the  
title

  of   the   song   for   example).
The
  system   interprets   this   information   as   the   name   of   the   station.
The
 
name   of   the   radio  
station

  changes.