2013 VOLKSWAGEN TOUAREG door lock

Side view

Fig. 1 Vehicle side overview.
Key to fig. 1:
(1) Fuel filler flap
(2) Side window with window diversity antenna for:
– Radio
– Central locking
(3) Roof antenna for:
– Cell phone
– Navigation
(4) Roof rack
(5) Outside door handle
(6) Outside mirror
– Additional turn signal light
(7) Lift points for the jack
(8) Receiver for the trailer hitch

Driver door overview

Fig. 4 Overview of controls in the driver door.
Key to fig. 4:
(1) Indicator for power locking system
(2) Memory buttons for storing the driver seat and outside mirror settings  –  –  – 3%4
(3) Door handle
(4) Power locking switch for locking and unlocking the vehicle 0

.NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage,
moisture and rough handling.
.Do not press the buttons on the remote control vehicle key unless you actually want to use the
function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle
key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you
are out of range.
.Remote control vehicle key functions can be temporarily disrupted by interference from trans-
mitters near the vehicle that use the same frequency range (such as radio equipment or cellular
phones).
.Things between the remote control vehicle key and vehicle, bad weather, as well as a weak
battery can reduce the operating range.
.If the remote control vehicle key buttons or the power locking buttons ⇒ fig. 24 are pushed
repeatedly in quick succession, the power locking system is switched off for a brief period to help keep
it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear
hatch is opened in this span of time, the vehicle is automatically locked afterwards.
Emergency key

Fig. 18 Releasing the emergency key and removing it from the remote control vehicle key.

Fig. 19 Releasing the emergency key and removing it from a remote control vehicle key with a panic button.

Locking the vehicle after airbag inflation
If the airbags are activated during a collision, the entire vehicle is unlocked. Depending on the severity
of the damage, the vehicle can be locked after a collision when the airbags have deployed as follows:

Function Action
Locking the vehicle with the
power locking switch:
– Switch the ignition off.
– Open a door once.
– Press power locking switch 1
Locking the vehicle with the
remote control vehicle key:
– Switch the ignition off and on again.
OR: Remove the remote control vehicle key from the ignition.
– Open a door once.
– Lock the vehicle with the remote control vehicle key.

Indicator light in the driver door

After the vehicle is locked: Meaning
The red LED light flashes for about 2 seconds in short
intervals, then slower.
The vehicle is locked.
Red LED light lights up continuously for about 30 se-
conds.
Locking system malfunction. See an
authorized Volkswagen dealer or an
authorized Volkswagen Service Facility.

.If the remote control vehicle key buttons or one of the power locking buttons are pushed repeat-
edly in quick succession, the power locking system is switched off for a brief period to help keep it
from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear
hatch is opened during this time, the vehicle is automatically locked afterwards.
Unlocking and locking the vehicle from the outside

Fig. 23 Buttons in the remote control vehicle key.
.

Function Using the buttons on the remote
control vehicle key ⇒ fig. 23
Using the emergency key
Unlock the vehicle. Press the 0 button twice to open all
doors and the rear hatch.
Insert the emergency key into the
driver door lock and turn counter-
clockwise. Keep turned for
convenience opening.
Lock the vehicle. Press the 1 button and keep it
pressed for convenience closing.
Insert the emergency key into the
driver door lock and turn clockwise.
Keep turned for convenience
closing.
Unlock the rear hatch. Press the & button. Insert the emergency key into the
driver door lock and turn counter-
clockwise.

Note: Depending on the settings for the power locking system in the .Comfort sub-menu, it may be
necessary to press the 0 button twice to unlock all doors and the rear hatch.
The remote control vehicle key unlocks and locks the vehicle only when the battery in the remove
control vehicle key have enough power, and the remote control vehicle key is within a few
yards/meters of the vehicle. All turn signals flash to confirm that the vehicle is locked.
x All turn signals flash once and the horn beeps once to confirm that the vehicle has been locked.
The horn beep can be disabled by deactivating the “ATA confirmation” feature in the Convenience
submenu.
x All turn signals flash twice to confirm that the vehicle has been unlocked.
If the turn signals do not flash to confirm locking, one or more doors, the rear hatch or the engine hood
is not locked.
If the driver door is open, the vehicle cannot be locked with the remote control vehicle key.
If the vehicle was unlocked with the remote control vehicle key and the door or the rear hatch has not
been opened in about 30 seconds, the vehicle is automatically locked again. This feature helps pre-
vent the vehicle from staying unlocked unintentionally.
Unlocking and locking the vehicle from the inside

Fig. 24 On all 4 doors: Power locking switch.

Press button ⇒ fig. 24:
0 Unlock the vehicle.
1 Lock the vehicle.

The power locking switch works whether the ignition is switched on or off, but only when all doors are
closed.
If the vehicle is locked with the remote control vehicle key, the power locking switch is deactivated.
If the vehicle is locked with the power locking switch:
The indicator light 1 in the power locking switch comes on to indicate that all doors and the rear hatch
are locked.
x The anti-theft alarm system is not turned on.
x Opening doors or the rear hatch from the outside is not possible, at a traffic light, for example.
x Doors can be unlocked and opened separately from inside the vehicle by pulling the door handle to
open the door. The indicator light 1 goes out. The unopened doors and rear hatch remain locked and
cannot be opened from the outside.
x An open driver door will not be locked. This helps keep the driver from being locked out of the
vehicle.
The vehicle is unlocked if you push the 0 button while the vehicle is standing still. Depending on the
settings in the Convenience sub-menu, it may also be unlocked when you take the vehicle key out of
the ignition or, on vehicles with Keyless Access, when you open the driver door (Auto. open).
Unlocking or locking vehicles with Keyless Access

Fig. 25 (A) Ranges of the Keyless Access locking and starting system. Outside the vehicle: Unlocking range.
Inside the vehicle: starting range. (B) Keyless Access locking and starting system: Sensor 1 for unlocking on
the inside of the front door handles. Sensor for locking on the outside of the door handles 2.

Unlocking and locking the rear hatch (Keyless Entry for the rear hatch)
If the vehicle is locked and a valid vehicle key is within range A of the rear hatch, it unlocks automati-
cally when opened.
x Open and close the rear hatch as you would a standard rear hatch.
The rear hatch locks automatically when it is closed except in the following situations:
x The vehicle is completely unlocked.
x When an authorized vehicle key is inside the vehicle.
Sensor-controlled rear hatch opener (Easy Open)
When a valid vehicle key is within range A of the rear hatch, the rear hatch can be unlocked and
opened by moving your foot within the sensor’s range ⇒ fig. 26 below the rear bumper.
x Switch off the ignition and remove any vehicle key in the ignition.
x Stand in front of the middle of the rear bumper.
x Quickly move the side of your body, your foot and shin as close to the bumper as possible. Your
shin must be in the upper part of the sensor’s range and your foot in the lower part (1).
x Quickly move your shin out of range (2). The rear hatch opens automatically.
The high-mounted brake light and the turn signals flash once to show that the Easy Open feature is
opening the rear hatch.
The rear hatch locks automatically after closing if the vehicle was locked before and a valid vehicle key
is not inside the vehicle. If the vehicle key used to open the vehicle is inside the vehicle, the rear hatch
opens again.
Easy Open may not work properly or at all in the following situations (examples):
x If the rear bumper is very dirty.
x If the rear bumper has salty water on it after driving on salted roads.
x If a trailer hitch has been retrofit on the vehicle.
Easy Open may be automatically deactivated in heavy rain to help prevent unintentional deployment
caused by water running down the vehicle, for example.
Locking with a second vehicle key
If a remote control vehicle key is inside the passenger compartment, the vehicle can be locked from
the outside only if a second valid key is within range.
A key that was inside the vehicle when it was locked from the outside is reactivated:
x By pressing a button on the deactivated key.
x By pressing a door handle sensor when the deactivated key is outside of the vehicle, but within
range.
x By starting the engine with the starter button on the front center console.
Automatic deactivation of sensors
If the vehicle has not been unlocked or locked for a longer period of time, the proximity sensors in the
passenger door are automatically deactivated.
If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or
hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are
switched off for 30 minutes.
The sensors become active again when the vehicle is locked with the vehicle key and the ignition is
switched on one time.
The sensors become active again if one of the following events occurs:
x 30 minutes have passed.
x OR: The vehicle is unlocked using the V button in the remote control vehicle key.

x OR: The rear hatch is opened.
x OR: The vehicle is mechanically unlocked using the emergency vehicle key.
Convenience features
To use the convenience closing feature to close all power windows, hold your finger on the lock sensor
surface ⇒ fig. 25 (2) on the outside of the door handle for a few seconds until the windows close.
Remove your finger from the lock sensor surface (2) to stop the function. If you touch the unlock
sensor surface 1 on the inside of the door handle immediately after releasing the lock sensor surface 1
(arrow), all of the windows will open (safety function). Pinch protection is active during convenience
closing of the windows.
The settings in the Settings – Convenience menu determine which doors open when the door
handle sensor surface is touched.
.CAUTION
If a valid vehicle key is within range of the rear hatch, the Easy Open feature can deploy unin-
tentionally in some cases and open the rear hatch: for example, when sweeping the ground
or floor below the rear bumper, if there is a strong stream of water or steam or when CARry-
ing out maintenance or repairs around the rear bumper. If the rear hatch opens unintentional-
ly, it can injure anyone or damage anything in its way.
x Never leave a valid vehicle key within range of the rear hatch unattended.
.NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a
valid vehicle key is within range of the vehicle. All windows may open if you turn the spray of
water or steam away from and then back onto the door handle sensor surface in quick succes-
sion.
.The door may not open if the outside and inside door handles are used at the same time.
.If the automatic transmission is not in Park (P) position, the electronic steering column lock will
not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle
key.
.If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not
be possible to unlock and lock the vehicle using Keyless Access The vehicle can still be manually
locked or unlocked with the emergency key.
.The driver message Key not in range appears in the instrument cluster display if there is
no remote control vehicle key inside the vehicle or if the system does not recognize the remote control
vehicle key. The key may not be recognized, for example, if it is covered by something that interferes
with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic
devices such as cell phones can also interfere with the signal.
.Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the
door handle sensors work. Cleaning the door handles can help with this problem.