2013 VOLKSWAGEN EOS service

WARNING
Damage to safety belts reduces their overall effectiveness and increases the risk of serious
personal injury and death whenever the vehicle is being used.
x Never let safety belts become damaged by being caught in the door or seat hardware.
x Torn or frayed safety belts can tear, and damaged safety belt hardware can break in an
accident.
x Inspect belts regularly for damage. If webbing, bindings, buckles, or retractors are
damaged, have the belts replaced immediately with the correct replacement belts approved
by Volkswagen for your vehicle, model, and model year.
x Safety belts that were subject to stress in an accident and stretched must be replaced with
a correct, new safety belt, preferably by an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
x Replacement after a crash may be necessary even if a safety belt shows no visible
damage. Anchorages that have been loaded must also be inspected.
x Damaged safety belts must be replaced; they cannot be repaired.
x Never try to repair a damaged safety belt yourself. Never remove or modify the safety belts
in any way.
x Have safety belts, bindings, retractors and buckles replaced by an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
x Always keep the belts clean. Dirty belts may not work correctly and can impair the
function of the inertia reel.
Applicable only in the United States
Warning light

Fig. 52 Warning light in the instrument cluster.

Expectant mothers must always wear the lap portion of the safety belt as low as possible across the
pelvis and below the rounding of the abdomen – throughout the pregnancy. The safety belt must lie
flat against the body to avoid pressure against the abdomen ⇒ fig. 62.
Adjusting safety belt height
The safety belt position can be adjusted using the following feature:
x Front seats with height adjustment.
WARNING
Improperly positioned safety belts can cause serious personal injury in an accident or a
sudden braking maneuver.
x Always make sure that all vehicle occupants are correctly restrained and stay in a correct
seating position whenever the vehicle is being used.
x Safety belts offer optimum protection only when the seat backrest is upright and belts are
correctly positioned on the body.
x A loose-fitting safety belt can cause serious injuries by shifting its position on your body
from the strong bones to more vulnerable soft tissue and cause serious injury.
x The shoulder belt portion of the safety belt must be positioned over the middle of the
occupant's shoulder and never across the neck or throat.
x The safety belt must lie flat and snug on the occupant's upper body.
x Never wear the shoulder part of the safety belt under your arm or otherwise out of
position.
x The lap portion of the safety belt must be positioned as low as possible across the pelvis
and never over the abdomen. Make sure the belt lies flat and snug against the pelvis. Pull on
the safety belt to tighten if necessary.
x Expectant mothers must always wear the lap portion of the safety belt as low as possible
across the pelvis and below the rounding of the abdomen.
x Do not twist the belt when attaching it. If you cannot untwist a twisted safety belt, wear it
anyway, but make sure the twisted part is not in contact with your body. Have the problem
corrected right away by an authorized Volkswagen dealer or authorized Volkswagen Service
Facility.
x Never hold the safety belt away from your body with your hand.
x Never wear belts over rigid or breakable objects, such as eyeglasses, pens or keys.
x Never modify the position of the belt using comfort clips, loops or similar devices.
If you have a physical impairment or condition that prevents you from sitting properly on the seat
with the safety belt properly fastened, special modifications to your vehicle may be necessary. Contact
your authorized Volkswagen dealer or authorized Volkswagen Service Facility or call the Volkswagen
Customer CARE Center at 1-800-822-8987 for information about possible modifications to your
vehicle.

WARNING
Improper handling, care, servicing, and repair procedures can increase the risk of personal
injury and death by preventing a belt pretensioner from activating when needed or by
causing it to activate unexpectedly.
x The pretensioner can be activated only once. If a pretensioner has been activated, the
safety belt must be replaced.
x Safety belt systems including the pretensioners cannot be repaired. Special procedures
are required to remove, install, and dispose of this system.
x Never repair, adjust, or change pretensioners or any other part of the safety belt system
yourself. We strongly recommend that you have any work on the safety belt system
performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
They have the necessary technical information, training, and special equipment 287.
WARNING
Undeployed safety belt pretensioners and airbag modules contain explosive materials that
can cause serious personal injuries if they are not properly handled when they or the
vehicles they are installed in are scrapped.
x Never abandon vehicles or vehicle parts.
x Always scrap vehicles and vehicle parts, especially those containing undeployed airbag
modules and undeployed safety belt pretensioners, at a licensed facility that has the
knowledge and experience to properly dispose of the vehicle and its safety belt and airbag
systems.
Undeployed airbag modules and safety belt pretensioners are classified as Perchlorate
Material. Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey
all applicable legal requirements regarding handling and disposal of the vehicle or parts of its restraint
system, including airbag modules and safety belts with pretensioners. Authorized Volkswagen dealers
and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend
that you have them perform this service for you.

Lights
up Possible cause Proper response

One or more driving lights not working or
Adaptive Front Lighting System (AFS)
malfunction.
Replace burned out bulb , or
If all light bulbs are OK, visit an authorized
Volkswagen dealer or authorized
Volkswagen Service Facility.

Fog lights switched on (indicator light on
the headlight switch or the instrument
cluster).





Left or right turn signal.
The indicator light blinks twice as fast if a
turn signal is not working on the vehicle or
the trailer.
Check the turn signals on the vehicle and
the trailer.

' Daytime running lights (DRL) on.
$2,

 High beams switched on or headlight
flashers in use.

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, stop
the engine, turn on the emergency flashers, and use other warning devices to warn
approaching traffic.
x Never park the vehicle in areas where the hot catalytic converter and exhaust system can
come into contact with dry grass, brush, spilled fuel, oil, or other material that can catch fire.
x A broken down vehicle presents a high accident risk for itself and others. Switch on
emergency flashers and set up a warning triangle to warn oncoming traffic.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
High Intensity Discharge (HID) headlights provide bright, uniform lighting to help you see and be
seen. The light comes from an electric arc between two electrodes in the gas-filled bulb. Over time, the
electrodes can wear down and the gap between them will get wider. The HID lamp’s control unit then
increases the voltage to keep the arc’s brightness constant. However, the commonly called “Xenon”
bulbs will also ultimately burn out. Before they burn out, HID lamps can flicker. A message will then
appear in the MFI. This is your reminder to see an authorized Volkswagen dealer or an authorized
Volkswagen Service facility to check the headlights.

WARNING
Daytime running lights are not bright enough to let you see ahead or be seen by others when
it is dark.
x Always switch on the low-beam headlights at dusk or when it is dark and whenever the
weather is bad or visibility is poor.
x Never use the daytime running lights to see where you are going. They are not bright
enough and will not let you see far enough ahead for safety, especially at dusk or when it is
dark. Always switch on the low-beam headlights at dusk or when it is dark.
x The taillights do not come on with the daytime running lights. Unless the taillights are on,
a vehicle cannot be seen by others in bad weather, at dusk, or when it is dark.
x Even if automatic headlight control (AUTO) is switched on, the low-beam headlights may
still not come on by themselves in fog or heavy rain. You have to switch on the low-beam
headlights manually.
In cool or humid weather, the insides of the headlights, the taillights, and turn signals can
temporarily fog up. This is normal and does not affect the service life of the vehicle's lighting system.
Applicable only in the United States
Lights and vision features

when you turn a corner. If you turn to the right, the right fog light comes on; turn left and the left fog
light comes on. The light dims and goes out when the steering wheel is straightened out again.
When you move the selector lever to Reverse (R), the static cornering lights on both sides of the
vehicle may come on so that you can see the area around the vehicle better when backing up.
The static cornering lights work only when the headlights are on. If you are using automatic headlight
control (headlight switch in the AUT O position) ⇒ fig. 84, they work only when the headlights have been
automatically switched on. The static cornering lights do not come on when the headlight switch is in
the O position or when the fog lights themselves have been switched on
Automatic headlight control (AUTO)
Automatic headlight control is a convenience feature only and cannot always recognize all lighting and
driving situations.
If the light switch is in the AUT O position, both vehicle lighting and instrument and switch lighting are
automatically switched on and off in the following situations ⇒ :

Automatic activation: Automatic deactivation:
If the low-light sensor registers darkness, for
example when driving through a tunnel.
If sufficient brightness is registered.
If the rain sensor recognizes rain and switches
the windshield wipers on.
If the windshield wipers have not moved for
several minutes.

Adaptive Front Lighting System (AFS)
The Adaptive Front Lighting System works only with the low beams switched on and only at speeds
above about 6 mph (10 km/h). The swivel-mounted lamps automatically improve road illumination
during cornering.
On vehicles equipped with the Adaptive Front Lighting System, the feature is switched on and off via
the Assistants menu in the instrument cluster display
WARNING
Crashes and other accidents can happen when you cannot see the road ahead and when you
cannot be seen by other motorists.
x Never use daytime running lights (DRL) to see where you are going. DRL are not bright
enough to light up the roadway and be seen by other motorists. You will not be able to see far
enough ahead for safety, especially at dusk or when it is dark. Always switch on the low-
beam headlights at dusk or when it is dark.
x The taillights do not come on when the daytime running lights are switched on. A vehicle
without taillights on cannot be seen by others in bad weather, at dusk, or when it is dark.
x If automatic headlight control (AUTO) is switched on, the low-beam headlights still may not
be switched on in fog or heavy rain. You have to switch on the low-beam headlights yourself.
In cool or humid weather, the insides of the headlights, the taillights, and turn signals can
temporarily fog up. This is normal and does not affect the service life of the vehicle's lighting system.
Applicable only in Canada
Lights and vision features

WARNING
Crashes and other accidents can happen when you cannot see the road ahead and when you
cannot be seen by other motorists.
x Never use daytime running lights (DRL) to see where you are going. DRL are not bright
enough to light up the roadway and be seen by other motorists. You will not be able to see far
enough ahead for safety, especially at dusk or when it is dark. Always switch on the low-
beam headlights at dusk or when it is dark.
x The taillights do not come on when the daytime running lights are switched on. A vehicle
without taillights on cannot be seen by others in bad weather, at dusk, or when it is dark.
x If automatic headlight control (AUTO) is switched on, the low-beam headlights still may not
be switched on in fog or heavy rain. You have to switch on the low-beam headlights yourself.
In cool or humid weather, the insides of the headlights, the taillights, and turn signals can
temporarily fog up. This is normal and does not affect the service life of the vehicle's lighting system.
“Coming home” and “Leaving home” feature (orientation lighting)

WARNING
If dynamic headlight range adjustment does not work properly or at all, the headlights could
blind and distract other drivers. This can lead to a crash and serious personal injuries.
x Have headlight range adjustment checked immediately by an authorized Volkswagen
dealer or an authorized Volkswagen Service Facility.
Interior and reading lights