Page 473 of 624
RAV4_OM_OM42809U_(U)
4736-3. Do-it-yourself maintenance
6
Maintenance and care
28A/B7.5SRS airbag system ECU, front passen-
ger occupant classification system ECU
29METER5Gauges and meters
30ECU-IG NO.37.5
Alternator, anti-lock brake system/vehicle
stability control ECU, stop lights, FAN
NO.1, FAN NO.2, FAN NO.3, HTR, PTC,
DEF, DEICER, windshield wiper de-icer
switch
FuseAmpereCircuit
Page 493 of 624

493
RAV4_OM_OM42809U_(U)
7
When trouble arises
7-1. Essential information
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal wi th both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the engine.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
Vehicles without a smart key
system:
Stop the engine by turning the
engine switch to the “ACC”
position.
Vehicles with a smart key sys-
tem:
To stop the engine, press and
hold the engine switch for 2
consecutive seconds or more,
or press it briefly 3 times or
more in succession.
Stop the vehicle in a safe place by the road.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
4
Press and hold for 2 seconds or more,
or press briefly 3 times or more
4
5
Page 494 of 624
4947-1. Essential information
RAV4_OM_OM42809U_(U)
CAUTION
■If the engine has to be turned off while driving
●Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Vehicles without a smart key system: Never attempt to remove the key, as
doing so will lock the steering wheel.
Page 495 of 624

495
RAV4_OM_OM42809U_(U)
7
When trouble arises
7-2. Steps to take in an emergency
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
●The engine is operating but the vehicle will not move.
● The vehicle makes an abnormal sound.
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency
towing eyelet(s). This should only
be attempted on hard surfaced
roads for short distances at low
speeds.
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or a commercial towing service,
using a lift-type truc k or flat bed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
2WD models: If towing your vehicle with a wheel-lift type truck
from the front, the vehicle’s rear wheels and axles must be in
good conditions. ( P. 497, 500)
If they are damaged, use a to wing dolly or flat bed truck.
AWD models: If towing your vehicl e with a wheel-lift type truck,
use a towing dolly. ( P. 497, 500)
Before towing
Emergency towing
Page 497 of 624
4977-2. Steps to take in an emergency
RAV4_OM_OM42809U_(U)
7
When trouble arises
Do not tow with a sling-type truck
to prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the front (2WD models)From the front (AWD models)
Release the parking brake. Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
Page 499 of 624

4997-2. Steps to take in an emergency
RAV4_OM_OM42809U_(U)
7
When trouble arises
■Before emergency towing
Release the parking brake.
Shift the shift lever to N.
Vehicles without a smart key system: Turn the engine switch to the “ACC”
(engine off) or the “ON” (engine running) position.
Vehicles with a smart key system: Turn the engine switch to ACCESSORY
(engine off) or IGNITION ON (engine running) mode.
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
● If the engine is not running the power assist for the brakes and steering
will not function, making steering and braking more difficult.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
1
2
3
Page 501 of 624
501
RAV4_OM_OM42809U_(U)
7
When trouble arises
7-2. Steps to take in an emergency
If you think something is wrong
●Fluid leaks under the vehicle
(Water dripping from the air co nditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● High engine coolant temperature warning light comes on
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
● Engine missing, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spon gy feeling, pedal almost touches
the floor
If you notice any of the follow ing symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
Page 503 of 624

503
RAV4_OM_OM42809U_(U)
7
When trouble arises
7-2. Steps to take in an emergency
If a warning light turns on or a warning
buzzer sounds
The following warning indicates a possible problem in the brake sys-
tem. Immediately stop the vehicle in a safe place and contact your
Toyota dealer.
*: Parking brake engaged warning buzzer:
A buzzer will sound if the vehicle is driven at a speed of approximately 3
mph (5 km/h) or more.
Calmly perform the following acti ons if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Stop the vehicle immediately. Continuing to drive the vehicle
may be dangerous.
Warning lightWarning light/Details
(U.S.A.)
(Canada)
Brake system warning light (warning buzzer)*
• Low brake fluid
• Malfunction in the brake system This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is
fully released the system is operating normally.