5
When trouble arises
443
5-2. Steps to take in an emergency
Charging and pre-climate messages
Charging messages are shown on the multi-information display
when: the traction battery is bei ng charged using the charging cable,
the driver's door is opened, and th e “POWER” switch is turned to ON
mode after charging has been comp leted (when both charging indica-
tor lights illuminate).
If one of the messages is displayed, follow the correction procedures.
MessagesDetailsCorrection procedure
The charging cable has
been connected to the
vehicle while the
“READY” indicator light
was illuminated.
A buzzer also sounds.
A safety function* oper-
ates and automatically
turns off the EV system.
Turn the “POWER”
switch off, and perform
charging according to
the instructions on page
91.
An attempt has been
made to start the EV
system while the charg-
ing cable was con-
nected.
A buzzer also sounds.
A safety function* oper-
ates, not allowing the
EV system to be started
while the charging cable
is connected.
Remove the charging
cable and start the EV
system.
An attempt to start
charging while the
“POWER” switch is in
ON mode was made.
Charging has not been
properly completed.
Perform charging again
according to the instruc-
tions on page 53.
The vehicle can be
driven without perform-
ing charging again,
however, the drivable
distance will be short-
ened.
444 5-2. Steps to take in an emergency
Charging has been
completed and the
“POWER” switch was
turned to ON mode.
• The message will be displayed even if charg-
ing was interrupted by a
power outage, the
charging cable being
disconnected, etc.
• This message will be displayed in conjunction
with other messages.
The simultaneously dis-
played message will dif-
fer in accordance with
the charging status (for
example, if charging
was completed or has
been interrupted).Turn the “POWER”
switch off once and the
display will turn off.
Then turn the “POWER”
switch to ON mode.
• If a message warning of an interruption in charg-
ing is displayed simulta-
neously, turn the
“POWER” switch off.
After approximately 6
seconds have passed,
turn the “POWER”
switch back to ON
mode.
• After the “POWER” switch operations have
been performed, the
vehicle can be driven as
normal.
Charging was aborted
due to a reduction in
power from the power
source.
Charging has not been
properly completed.
Perform charging again
according to the instruc-
tions on page 53.
The vehicle can be
driven without perform-
ing charging again,
however, the drivable
distance will be short-
ened.
MessagesDetailsCorrection procedure
5
When trouble arises
445
5-2. Steps to take in an emergency
The charging cable was
disconnected from the
vehicle during charging.
Charging has not been
properly completed.
Perform charging again
according to the instruc-
tions on page 53.
The vehicle can be
driven without perform-
ing charging again,
however, the drivable
distance will be short-
ened.
One of the following has
occurred during charg-
ing:
• The charging cable was
disconnected.
• Charging was inter- rupted by a power out-
age or similar.
Charging has not been
properly completed.
Perform charging again
according to the instruc-
tions on page 53.
The vehicle can be
driven without perform-
ing charging again,
however, the drivable
distance will be short-
ened.
Charging was aborted
due to a system mal-
function.Contact your Toyota
dealer.
Charging was aborted
due to high consump-
tion of the 12-volt bat-
tery.
Perform charging again
after turning off electri-
cal components that
use the 12-volt battery,
such as the audio sys-
tem and air conditioning
system.
MessagesDetailsCorrection procedure
446 5-2. Steps to take in an emergency
* For more information regarding safety systems, see page 88.
Charging was aborted
due to low traction bat-
tery temperature.Wait for battery warm-
up to be completed.
Pre-climate operations
were aborted due to the
amount of charge
remaining in the traction
battery being low.
Charge the vehicle.
(P. 53)
Pre-climate operations
were aborted due to a
door being opened.Reset the pre-climate
settings or restart oper-
ations using a smart
phone. ( P. 57, 58)
■ Charging Message Details
Depending on operation conditions, the details of a message shown on the
multi-information display and actual vehicle conditions may differ (for exam-
ple the previous condition may be shown). However, the following are not a
malfunction:
If “Charging Not Available Due to IG On turn IG Off to Charge” is shown on
the multi-information display, the message may still be displayed even after
the “POWER” switch is turned off once, the charging cable is reconnected
and the “POWER” switch is turned to ON mode again. However, if the charg-
ing indicator lights are illuminated or flashing ( P. 63), charging has recom-
menced correctly.
If “Canceled” is shown on the multi-in formation display, pre-climate opera-
tions stopped partway through due to the system judging that 15 minutes of
pre-climate operations was unnecessary . For example, soon after pre-cli-
mate operations started, the cabin temperature reached the set temperature
and pre-climate operations were stopped early.
When pre-climate has completed operations normally, “Complete” is shown
on the multi-information display.
MessagesDetailsCorrection procedure
5
When trouble arises
465
5-2. Steps to take in an emergency
If the EV (Electric Vehicle) system will not start
Reasons for the EV system not star ting vary depending on the situa-
tion. Check the following and pe rform the appropriate procedure:
■The EV system will not start even though the correct start-
ing procedure is being followed. ( P. 200)
One of the following may be the cause of the problem:
● The charging cable may be connected to the vehicle.
● The electronic key may not be functioning properly. ( P. 468)
● There may be a malfunction in the immobilizer system.
( P. 149)
● There may be a malfunction in the steering lock system.
● The EV system may be malfunct ioning due to an electrical
problem such as an open circuit or a blown fuse. However,
depending on the type of malf unction, an interim measure is
available to start the EV system. ( P. 385)
● There may be a malfunction in th e P position control system.*
( P. 203)
*: It may not be possible to shift the shift position from P to other posi-
tions.
■The interior lights and headlights are dim, or the horn does
not sound or sounds at a low volume.
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( P. 470)
● The 12-volt battery terminal c onnections may be loose or cor-
roded.
472 5-2. Steps to take in an emergency
■Starting the EV system when the 12-volt battery is discharged
The EV system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the navigation system while the EV system is
off.
● Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic.
■ When the 12-volt battery is removed or discharged
●The EV system may not start. (P. 363)
● If the 12-volt battery discharges while the shift position is in P, it may not
be possible to shift the shift position to other positions.
In this case, the vehicle cannot be moved without lifting both front wheels
because the front wheels will be locked. ( P. 413)
● The power windows must be initialized. ( P. 147)
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even
when the vehicle is not in use, due to natural discharge and the draining
effects of certain electrical appliances. If the vehicle is left for a long time, the
12-volt battery may discharge, and the EV system may be unable to start.
(The 12-volt battery recharges automatically while the EV system is operat-
ing.)
486 6-1. Specifications
Electrical system
Transmission
*: The capacity is a reference quantity. If replacement is necessary, contactyour Toyota dealer.
12-volt battery
Open voltage* at 68 F (20 C): 12.6 12.8 V Fully charged
12.2 12.4 V Half charged
11 . 8
12.0 V Discharged
(*: Voltage is checked 20 minutes
after the EV system and all the lights
are turned off)
Charging rates 5 A max.
Fluid capacity (Reference)* 1.26 qt. (1.2 L, 1.05 Imp. qt.)
Fluid typeMobil Dexron VI
NOTICE
■Transmission fluid type
Using transmission fluid other than “Mobil Dexron VI” may cause deteriora-
tion in transmission performance, durability, and ultimately damage the
transmission of your vehicle.
509
Alphabetical index
Alphabetical index
A/C ............................................ 276
ABS........................................... 251
Active head restraints............. 120
Air conditioning filter .............. 381
Air conditioning systemAir conditioning filter ............. 381
Automatic air conditioning system ........... 276
Pre-climate ..................... 53, 277
Remote Climate Control ......................... 53, 277
Airbags Airbag operating
conditions ................... 156, 157
Airbag precautions for your child............................ 161
Airbag warning light .............. 418
Curtain shield airbag operating conditions ........... 157
Curtain shield airbag precautions ........................ 161
Front passenger occupant
classification system .......... 166
General airbag precautions ........................ 161
Locations of airbags ............. 154
Modification and disposal of airbags ............................... 165
Proper driving posture ....................... 152, 161
Side airbag operating
conditions ........................... 157
Side airbag precautions........ 161
SRS airbags ......................... 154
Anti-lock brake system ........... 251
Armrest .................................... 313
Assist grips.............................. 315
Automatic air
conditioning system ............. 276
Automatic light control system ................................... 234
Auxiliary box........................... 302 Back-up lights
Replacing light bulbs .............400
Wattage .................................488
Back door
Back door ..............................113
Smart key system... .................96
Wireless remote control ........108
Battery Checking (12-volt battery) .....362
If the vehicle 12-volt battery is discharged.......................470
Lithium-ion battery...................34
Preparing and checking before winter .......................268
Traction battery .......................32
Bottle holder .............................300
Brake assist ..............................251
Brakes Fluid ......................................361
Parking brake ........................216
Break-in tips .............................191
Care Exterior ..................................334
Interior ...................................337
Seat belts ..............................338
Cargo capacity .........................267
Cargo hooks .............................317
Chains .......................................268
Charging
Charge immediately ..........53, 64
Charge mode ..........................58
Charging cable ........................47
Charging equipment ................46
Charging indicator ...................59
Charging messages ..............443
Charging precautions ..............84
Charging procedure ...............53
Charging time will increase when .....................................79AB
C