Page 564 of 684
564 5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47787U_(U)
MessageDetailsCorrection procedure
Charging has been 
stopped because of the 
high energy consumption 
of electrical compo-
nents, such as the head-
lights. Switch the electrical 
appliance OFF, and 
restart charging by fol-
lowing the procedure on 
P. 80.
If the message is still 
displayed, the 12-volt 
battery may have a low 
charge.
In this event, turn the 
“POWER” switch OFF 
approximately 15 min-
utes after starting the 
hybrid system, and 
restart charging.
Charging has been 
stopped because of 
extremely low voltage, 
possibly caused by the 
plug not being inserted 
correctly. Check that the plug is 
inserted correctly, and 
restart charging by fol-
lowing the procedure on 
P. 80.
Check that the plug is 
not connected to a 
power strip and that an 
extension cord, multi-
outlet etc. is not being 
used. 
         
        
        
     
        
        Page 565 of 684
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565
5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47787U_(U)
MessageDetailsCorrection 
procedure
Charging has been 
stopped because of a 
problem with the charg-
ing cable. If the charging cable is 
not a genuine Toyota 
product, or if you are 
charging using a charg-
ing station (other than a 
Toyota dealer), try charg-
ing with a genuine Toyota 
charging cable.
If the message is still 
displayed, contact your 
Toyota dealer.
Charging has stopped 
because of the continued 
high temperature of the 
hybrid battery (traction 
battery) (in order to pro-
tect the battery). If the desired charge 
level has not been 
achieved, restart charg-
ing by following the pro-
cedure on P. 80 after the 
hybrid battery (traction 
battery) has cooled 
down. 
         
        
        
     
        
        Page 576 of 684
576 5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47787U_(U)
Check the specified tire inflation pressure.
Tire inflation pressure is specified on the label on the driver’s side
pillar as shown. ( P. 619)
Start the hybrid system. ( P. 238)
To inject the sealant and inflate
the tire, turn the compressor
switch on. 
STEP10
ITO52P163
STEP11
STEP12 
         
        
        
     
        
        Page 588 of 684

588
5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47787U_(U)
If the hybrid system will not start
Reasons  for  the  hybrid  system  not  starting  vary depending  on  the
situation.  Check  the  following  a nd  perform  the  appropriate  proce-
dure: 
■ The  hybrid  system  will  not  start  even  though  the  correct
starting procedure is being followed ( P. 238)
One of the following may be the cause of the problem:
● The charging cable may be attached to the vehicle. ( P. 91)
● The electronic key may not be functioning properly.
* 
(  P. 591)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● There may be a malfunction in the immobilizer system.
* 
(  P. 179)
● There may be a malfunction in the P position control system.
*
( P. 243, 548)
*: It may not be possible to shift the shift position from P to other posi-
tion.
■ The interior lights and headlight s are dim, or the horn does
not sound or sounds at a low volume
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( P. 594)
● The 12-volt battery terminal c onnections may be loose or cor-
roded. 
         
        
        
     
        
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589
5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47787U_(U)
Emergency start function
When the hybrid system does not start, the following steps can be
used as an interim measure to st art the hybrid system if the
“POWER” switch is functioning normally:
Set the parking brake.
Turn the “POWER” switch to ACCESSORY mode.
Press and hold the “POWER” switch for about 15 seconds
while depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have  the vehicle inspected by your
Toyota dealer.
■ The interior lights and headlights do not turn on, or the horn
does not sound
One of the following may be the cause of the problem:
●One or both of the 12-volt ba ttery terminals may be discon-
nected.
● The 12-volt battery may be discharged. ( P. 594)
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP 1 
STEP 2 
STEP 3  
         
        
        
     
        
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When trouble arises
591
5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47787U_(U)
If the electronic key does not operate properly
Locking and unlocking the doorsUse the mechanical key (P. 105)
in order to perform the following
operations:
Locks all the doors
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.
If  communication  between  the  electronic  key  and  vehicle  is  inter-
rupted  ( P.  119)  or  the  electronic  key  cannot  be  used  because  the
battery  is  depleted,  the  smart  key  system  and  wireless  remote  con-
trol cannot be used. In such cases,  the doors can be opened and the
hybrid system can be started by following the procedure below.
ITO52P12N 
         
        
        
     
        
        Page 592 of 684
592 5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47787U_(U)
Starting the hybrid systemDepress the brake pedal. Touch the Toyota emblem side of
the electronic key to the
“POWER” switch.
If any of the doors is opened or
closed while the key is being
touched to the switch, an alarm
will sound to indicate that the start
function cannot detect the elec-
tronic key.
Press the “POWER” switch within 10 seconds of the buzzer
sounding, keeping the brake pedal depressed.
In the event that the  hybrid system still cannot be operated, contact
your Toyota dealer.
STEP 1 
STEP 2 
STEP 3  
         
        
        
     
        
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593
5-2. Steps to take in an emergency
PRIUS PHV_OM_OM47787U_(U)
■
Stopping the hybrid system
Set the parking brake, shift the shift position to P and press the “POWER”
switch as you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted. 
(P. 493)
■ Changing “POWER” switch modes
Within 10 seconds of the buzzer sounding, release the brake pedal and
press the “POWER” switch.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( P. 240)