2013 TOYOTA MATRIX Owners Manual

5
When trouble arises
393 5-1. Essential information
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelet and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
●If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.

394 5-1. Essential information
NOTICE
■To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent causing serious damage to the transmission and Active
Torque Control 4WD system (AWD models) when towing using a
wheel-lift type truck (vehicles with an automatic transmission)
■To prevent damaging the vehicle when towing using a wheel-lift type
truck
●When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
●Vehicles with a manual transmission: Do not tow the vehicle when the
engine switch is in the “LOCK” position or the key is removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
■Recreational towing (behind motor home, etc.)
Vehicles with an automatic transmission: Never dinghy tow your vehicle to
prevent causing serious damage to the Active Torque Control 4WD system
(AWD models) and transmission. (P. 181)
2WD models: Never tow this vehicle from
the rear with the front wheels on the
ground. This may cause serious damage
to the transmission. If towing from the
rear, use a towing dolly.
AWD models: Never tow this vehicle with
any of the wheels on the ground. This
may cause serious damage to the trans-
mission and Active Torque Control 4WD
system. Use a towing dolly.

5
When trouble arises
395
5-1. Essential information
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your Toyota dealer as soon as
possible.
■Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
●Flat-looking tires or uneven tire wear
●Engine coolant temperature gauge needle continually points
higher than normal
■Audible symptoms
●Changes in exhaust sound
●Excessive tire squeal when cornering
●Strange noises related to the suspension system
●Pinging or other noises related to the engine
■Operational symptoms
●Engine missing, stumbling or running rough
●Appreciable loss of power
●Vehicle pulls heavily to one side when braking
●Vehicle pulls heavily to one side when driving on a level road
●Loss of brake effectiveness, spongy feeling, pedal almost
touches the floor

396
5-1. Essential information
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked on to the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine. Have the vehi-
cle checked and repaired by your Toyota dealer.
To minimize the risk of fuel leakage when the engine stalls or an air-
bag inflates upon collision, the fuel pump shut off system stops sup-
plying fuel to the engine.
STEP1
STEP2

5
When trouble arises
397
5-2. Steps to take in an emergency
If a war ning light turns on or a war ning buzzer sounds...
Stop the vehicle immediately. Continuing to drive the vehicle may be dangerous.
The following warning indicates a possible problem in the brake sys-
tem. Immediately stop the vehicle in a safe place and contact your
Toyota dealer.
*: Parking brake engaged warning buzzer: The buzzer sounds to indicate that
the parking brake is still engaged (with the vehicle having reached a speed
of 3 mph [5 km/h]).
Warning lightWarning light/Details
(U.S.A.)
(Canada)Brake system warning light (warning buzzer)*
• Low brake fluid
• Malfunction in the brake system
This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is fully
released the system is operating normally.
Calmly perform the following actions if any of the warning lights turn
on or flash. If a light turns on or flashes, but then turns off, this does
not necessarily indicate a malfunction in the system.

398 5-2. Steps to take in an emergency
Stop the vehicle immediately.
The following warning indicates the possibility of damage to the vehi-
cle that may lead to an accident. Immediately stop the vehicle in a
safe place and contact your Toyota dealer.
Have the vehicle inspected immediately.
Failing to investigate the cause of the following warnings may lead to
the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by your Toyota dealer immediately.
Warning lightWarning light/Details
Charging system warning light
Indicates a malfunction in the vehicle’s charging system.
Low engine oil pressure warning light
Indicates that the engine oil pressure is too low.
Warning lightWarning light/Details
(U.S.A.)
(Canada)Malfunction indicator lamp
Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic automatic transmission control system
(if equipped).
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system.

5
When trouble arises
399 5-2. Steps to take in an emergency
(U.S.A.)
(Canada)ABS warning light
Indicates a malfunction in:
•ABS; or
• The brake assist system.
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS system.
Slip indicator light
Indicates a malfunction in:
• The VSC system; or
• The TRAC system.
(Flashes)Cruise control indicator light (if equipped)
Indicates a malfunction in the cruise control system.
(AWD models)Active Torque Control 4WD system warning light
Indicates a malfunction in the Active Torque Control 4WD
system.
■If the malfunction indicator lamp comes on while driving
First check the following:
●Is the fuel tank empty?
If it is, fill the fuel tank immediately.
●Is the fuel tank cap loose?
If it is, tighten it securely.
The malfunction indicator lamp will go off after taking several driving trips.
If the malfunction indicator lamp does not go off even after several trips, con-
tact your Toyota dealer as soon as possible.
Warning lightWarning light/Details

400 5-2. Steps to take in an emergency
Follow the correction procedures.
After taking the specified steps to correct the suspected problem,
check that the warning light turns off.
CAUTION
■When the electric power steering warning light comes on
The steering wheel may become extremely heavy.
If the steering wheel becomes heavier than usual when operating, firmly
hold and operate it using more force than usual.
Warning lightWarning light/DetailsCorrection procedure
Open door warning light
(warning buzzer)*
1
Indicates that a door is not
fully closed.Check that all doors are
closed.
Low fuel level warning
light
Indicates that remaining
fuel is about 2.0 gal. (7.5
L, 1.6 Imp. gal.) or less.Refuel the vehicle.
(on the instru-
ment cluster)Driver’s seat belt
reminder light
(warning buzzer)*
2
Warns the driver to fasten
his/her seat belt.Fasten the seat belt.
(on the center
panel)Front passenger’s seat
belt reminder light
(warning buzzer)*
2
Warns the front passen-
ger to fasten his or her
seat belt.Fasten the seat belt.
(Canada)Low windshield washer
fluid level warning light
Low level of washer fluidFill the tank.