Page 603 of 772

5When trouble arises
603
AVENSIS_EE (OM20B44E)
5-1. Essential information
Emergency flashers .......... 604
If your vehicle needs
to be towed ..................... 605
If you think something
is wrong .......................... 615
Fuel pump shut off
system (gasoline
engine) ........................... 616
5-2. Steps to take in an
emergency
If a warning light turns
on or a warning buzzer
sounds... ........................ 617
If a warning message
is displayed ..................... 624If you have a flat tire
(vehicles with a spare
tire for sedan) ................. 648
If you have a flat tire
(vehicles with a spare
tire for wagon)................. 662
If you have a flat tire
(vehicles without a
spare tire) ....................... 676
If the engine will
not start........................... 689
If the shift lever cannot
be shifted from “P” .......... 692
If the parking brake
cannot be released ......... 693
If you lose your keys ......... 699
If you cannot operate
the trunk opener
(sedan) ........................... 700
If you cannot operate
the back door opener
(wagon)........................... 701
If the electronic key
does not operate
properly........................... 702
If the battery is
discharged ...................... 705
If your vehicle
overheats ........................ 710
If you run out of fuel and
the engine stalls
(diesel engine) ................ 713
If the vehicle becomes
stuck ............................... 714
If your vehicle has to be
stopped in an
emergency ...................... 716
Page 637 of 772
5
637 5-2. Steps to take in an emergency
When trouble arises
AVENSIS_EE (OM20B44E)
Have the malfunction repaired immediately. (Vehicles with smart
entry & start system)
After taking the specified steps to correct the suspected problem,
check that the warning message and light go off.
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection
procedure
Sounds
once
(Flashes)The electronic key
is not detected
when an attempt is
made to start the
engine.Confirm the
location of
the elec-
tronic key.
Page 638 of 772
638 5-2. Steps to take in an emergency
AVENSIS_EE (OM20B44E)
Sounds
onceSounds
3 times
(Flashes)The electronic key
was carried out-
side the vehicle
and a door other
than the driver’s
door was opened
and closed while
the “ENGINE
START STOP”
switch was in a
mode other than
off.Bring the
electronic
key back
into the
vehicle.
The driver’s door
was opened and
closed while the
electronic key was
not in the vehicle,
the shift lever was
in P (Multidrive or
automatic trans-
mission) or N
(manual transmis-
sion) and the
“ENGINE START
STOP” switch was
not turned off. Turn the
“ENGINE
START
STOP”
switch off
or bring the
electronic
key back
into the
vehicle.
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection
procedure
Page 639 of 772
5
639 5-2. Steps to take in an emergency
When trouble arises
AVENSIS_EE (OM20B44E)
Sounds
onceSounds
once
for 10
sec-
onds
(Displayed alternately)
(Flashes)An attempt was
made to exit the
vehicle with the
electronic key and
lock the doors
without first turn-
ing the “ENGINE
START STOP”
switch off.Turn the
“ENGINE
START
STOP”
switch off
and lock
the doors
again.
Sounds
once
(Flashes)An attempt was
made to start the
engine without the
electronic key
being present, or
the electronic key
was not function-
ing normally.
An attempt was
made to drive
when the regular
key was not inside
the vehicle.Confirm
that the
electronic
key is
inside the
vehicle.
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection
procedure
Page 640 of 772
640 5-2. Steps to take in an emergency
AVENSIS_EE (OM20B44E)
Contin-
uous
(Flashes)
(Multidrive or auto-
matic transmission)The driver’s door
was opened when
the shift lever was
not in P and the
“ENGINE START
STOP” switch was
not turned off.Shift the
shift lever
to P.
Contin-
uousContin-
uous
(Displayed alternately)
(Flashes)
(Multidrive or auto-
matic transmission)The driver’s door
was opened and
closed while the
electronic key was
not in the vehicle,
the shift lever was
not in P and the
“ENGINE START
STOP” switch was
not turned off. • Shift the
shift lever
to P.
• Bring the
electronic
key back
into the
vehicle.
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection
procedure
Page 641 of 772
5
641 5-2. Steps to take in an emergency
When trouble arises
AVENSIS_EE (OM20B44E)
Sounds
onceContin-
uous
(Flashes)An attempt was
made to lock the
doors using the
smart entry & start
system while the
electronic key was
still inside the vehi-
cle.Retrieve
the elec-
tronic key
from the
vehicle and
lock the
doors
again. An attempt was
made to lock either
front door by open-
ing a door and put-
ting the inside lock
button into the lock
position, then clos-
ing the door by
pulling on the out-
side door handle
with the electronic
key still inside the
vehicle.
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection
procedure
Page 642 of 772
642 5-2. Steps to take in an emergency
AVENSIS_EE (OM20B44E)
Sounds
once
(Multidrive or automatic
transmission)
or
(Manual transmission)
(Flashes)• When the doors
were unlocked with
the mechanical
key and then the
“ENGINE START
STOP” switch was
pressed, the elec-
tronic key could
not be detected in
the vehicle.
• The electronic key
could not be
detected in the
vehicle even after
the “ENGINE
START STOP”
switch was
pressed two con-
secutive times. Touch the
electronic
key to the
“ENGINE
START
STOP”
switch
while
depressing
the brake
pedal (Mul-
tidrive or
automatic
transmis-
sion) or
clutch
pedal
(manual
transmis-
sion).
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection
procedure
Page 644 of 772
644 5-2. Steps to take in an emergency
AVENSIS_EE (OM20B44E)
Power was turned
off due to the auto-
matic power off
function.Next time
when start-
ing the
engine,
increase
the engine
speed
slightly and
maintain
that level
for approxi-
mately 5
minutes to
recharge
the battery.
Sounds
onceThe electronic key
has a low battery.
(The message will
be shown for about
15 seconds.)Replace
the elec-
tronic key
battery.
(P. 564)
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection
procedure