Page 645 of 772
5
645 5-2. Steps to take in an emergency
When trouble arises
AVENSIS_EE (OM20B44E)
Sounds
once
(Multidrive or automatic
transmission)
or
(Manual transmission)
(Flashes)The driver’s door
was opened and
closed with the
“ENGINE START
STOP” switch
turned off and then
the “ENGINE
START STOP”
switch was put in
ACCESSORY
mode twice without
the engine being
started.Press the
“ENGINE
START
STOP”
switch
while
depressing
the brake
pedal (Mul-
tidrive or
automatic
transmis-
sion) or
clutch
pedal
(manual
transmis-
sion).
During an engine
starting procedure
in the event that
the electronic key
was not function-
ing properly
(P. 702), the
“ENGINE START
STOP” switch was
touched with the
electronic key. Press the
“ENGINE
START
STOP”
switch
within 10
seconds of
the buzzer
sounding.
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection
procedure
Page 689 of 772

5
689
5-2. Steps to take in an emergency
When trouble arises
AVENSIS_EE (OM20B44E)
If the engine will not start
If the engine still does not start after following the correct starting
procedure (P. 210, 215) or releasing the steering lock (P. 213,
217), confirm the following points.
The engine will not start even if you are carrying the correct
key
One of the following may be the cause of the problem.
There may not be sufficient fuel in the vehicle’s tank.
Gasoline engine: Refuel the vehicle.
Diesel engine: (P. 713)
The engine may be flooded. (gasoline engine)
Try to restart the engine once more following correct starting
procedures. (P. 210, 215)
There may be a malfunction in the engine immobilizer system.
(P. 135)
The starter motor turns over slowly, the personal/interior
lights and headlights are dim, or the horn does not sound or
sounds at a low volume
One of the following may be the cause of the problem.
The battery may be discharged. (P. 705)
The battery terminal connections may be loose or corroded.
Page 699 of 772
5
699
5-2. Steps to take in an emergency
When trouble arises
AVENSIS_EE (OM20B44E)
If you lose your keys
New genuine Toyota keys can be made by any authorized Toyota
dealer or repairer, or another duly qualified and equipped profes-
sional. For vehicles with smart entry & start system, bring the other
keys and the key number stamped on your key number plate. For
vehicles without smart entry & start system, bring a master key and
the key number stamped on the key number plate.
Page 702 of 772
702
5-2. Steps to take in an emergency
AVENSIS_EE (OM20B44E)
If the electronic key does not operate properly
Locking and unlocking the doors and key linked functions
Locks all doors
Unlocks all doors
An alarm will sound if the alarm is
set. (P. 146)
For vehicles with smart entry & start system: If communication
between the electronic key and vehicle is interrupted (P. 44) or the
electronic key cannot be used because the battery is depleted, the
smart entry & start system and wireless remote control cannot be
used. In such cases, the doors can be opened or the engine can be
started by following the procedure below.
Page 703 of 772
5
703 5-2. Steps to take in an emergency
When trouble arises
AVENSIS_EE (OM20B44E)
Changing “ENGINE START STOP” switch modes and starting the
engine
Vehicles with a Multidrive or automatic transmission: Shift the
shift lever to “P” and apply the brakes.
Vehicles with a manual transmission: Shift the shift lever to
“N” and depress the clutch pedal.
Touch the Toyota emblem side of
the electronic key to the
“ENGINE START STOP” switch.
An alarm will sound to indicate
that the start function cannot
detect the electronic key that is
touched to the “ENGINE START
STOP” switch if any of the doors
is opened while the key is
touched to the switch.
STEP1
STEP2
Page 704 of 772

704 5-2. Steps to take in an emergency
AVENSIS_EE (OM20B44E)To change “ENGINE START STOP” switch modes: Within 10
seconds of the buzzer sounding, release the brake pedal
(Multidrive or automatic transmission) or clutch pedal (manual
transmission) and press the “ENGINE START STOP” switch.
Modes can be changed each time the switch is pressed.
(P. 212)
To start the engine: Press the “ENGINE START STOP” switch
within 10 seconds after the buzzer sounds, keeping the brake
pedal (Multidrive or automatic transmission) or clutch pedal
(manual transmission) depressed.
In the event that the “ENGINE START STOP” switch still cannot be
operated, contact any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional.
Stopping the engine
Shift the shift lever to “P” (Multidrive or automatic transmission) or “N” (man-
ual transmission) and press the “ENGINE START STOP” switch as you nor-
mally do when stopping the engine.
Replacing the key battery
As this procedure is a temporary measure, it is recommended that the elec-
tronic key battery be replaced immediately when the battery depletes.
(P. 564)
Alarm
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. (P. 146)
STEP3
Page 717 of 772
5
717 5-2. Steps to take in an emergency
When trouble arises
AVENSIS_EE (OM20B44E)
CAUTION
If the engine has to be turned off while driving
Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
Vehicles without smart entry & start system: Never attempt to remove the
key, as doing so will lock the steering wheel.
Vehicles without smart entry &
start system: Stop the engine
by turning the engine switch to
the “ACC” position.
Stop the vehicle in a safe place by the road.STEP4
STEP5
Page 752 of 772
752 6-2. Customization
AVENSIS_EE (OM20B44E)
ItemFunctionDefault
settingCustomized
setting
Illumina-
tion
(P. 478)Operation when the
doors are unlockedON OFF - O
Operation when you
approach the vehicle
with the electronic key
on your person (When
the interior light switch
is in the door position)ON OFF - O
Foot lights ON OFF - O
Foot lights operation
when the vehicle is
runningON OFF - O
Multi-
information
display
(P. 249)Eco Driving Indicator
Zone Display on/off ON OFF - O