
Voice control
Introduction
This chapter contains information on the following subjects:
Dialogue
122
Voice commands - GSM II
123
Voice commands - GSM III
123
Dialogue
Fig. 112
Multifunction steering wheel
First read and observe the introductory information given on page 122.
The voice control system (hereinafter referred to as the system) makes it possible to use voice commands for some functions of the hands-free system.
The period of time during which the system is ready to receive voice commandsand to carry them out is called a dialogue. The system gives audible feedback and guides you if necessary through the relevant functions.
Optimum understanding of the voice commands depends on several factors. › Speak with a normal tone of voice without intonation and excessive pauses.
› Avoid a bad pronunciation.
› Close the doors, windows and sliding roof, to reduce or stop disturbing exterior
noise.
› You are recommended to speak louder at higher speeds, so that the sound of
your voice is not drowned out by the increased ambient noise.
› During the dialogue, limit additional noise in the vehicle, e.g. passengers talking
at the same time.
› Do not speak, if the system makes an announcement.
The microphone for voice control is inserted in the moulded headliner and direc- ted to the driver and front passenger. Therefore the driver and the front passen-
ger can operate the equipment.
Entering a phone number
The telephone number can be entered as a continuous series of individually spo-
ken digits (the whole number at once) or in the form of digital blocks (separated
by short pauses). After each order of digits (separation through brief voice pause)
all of the digits detected up to now are repeated by the system.
The digits 0 - 9, symbols +,
, # are permitted. The system detects no continuous
digit combinations such as twenty-three, but only individually spoken digits (two, three).
Activating voice control - GSM II
By briefly pressing the button 1
» Fig. 112 on the multifunction steering wheel.
Deactivating voice control - GSM II If the system is currently playing a message, you will need to end the message currently being played by briefly pressing the button
1
on the multi-function
steering wheel.
If the system expects a voice command, you can end the dialogue yourself:
› with the
CANCEL voice command;
› by briefly pressing the button
1
on the multifunction steering wheel.
Activating voice control - GSM III
The dialogue can be started at any time by pressing the button
1
» Fig. 112 on
the multifunction steering wheel 1)
.
Deactivating voice control - GSM III If the system is currently playing a message, the message that is currently being
played must be terminated by pressing the button
1
» Fig. 112 on the multi-func-
tion steering wheel.
If the system expects a voice command, you can end the dialogue yourself:
› with the
CANCEL voice command;
› by briefly pressing the button
1
» Fig. 112 on the multifunction steering wheel.
1)
Not valid for vehicles with the Columbus navigation system.
122Using the system

WARNING■Never leave the engine running in unventilated or closed rooms. The ex-
haust gases from the engine contain substances such as odourless and col-
ourless carbon monoxide (a poisonous gas) – risk to life! ■ Carbon monoxide can cause unconsciousness and death.
CAUTION
■The system can recognize the valid key, even if it has been forgotten, for exam-
ple, in the front of the vehicle roof D » Fig. 14 on page 34 - There is danger of
loss or damage to the key! It is therefore not always necessary to know where
the key is.■
The starter must only be operated when the engine is not running and the vehi-
cle is at a standstill. The starter or engine may be damaged if the starter is activa- ted when the engine is running.
■
Do not tow start the engine – there is a risk of damaging the engine and the
catalytic converter. The battery from another vehicle can be used as a jump-start
aid » page 234 , Jump-starting .
CAUTION
■
Avoid high engine revolutions, full throttle and high engine loads before the en-
gine has reached its operating temperature – risk of damaging the engine!■
Do not switch the engine off immediately at the end of your journey after the
engine has been operated over a prolonged period at high loads but leave it to
run at an idling speed for about 1 minute. This prevents any possible accumulation
of heat when the engine is switched off.
For the sake of the environment
Do not warm up the engine while the vehicle is stationary. If possible, start your
journey as soon as the engine has started. Through this the engine reaches its operating temperature more rapidly and the pollutant emissions are lower.Note■ The system is protected against inadvertently switching off the engine while
driving, this means that the engine can only be switched off in an emergen- cy » page 136 .■
After switching off the ignition, the radiator fan may intermittently continue to
operate for approx. 10 minutes.
■
Under certain circumstances (e.g. after switching off the ignition and opening
the driver's door), the steering is enabled only when the ignition is switched on or the engine is started.
Steering lock / unlock
Fig. 119
Starter button
First read and observe the introductory information and safety warn-
ings on page 133.
The steering lock (steering lock) deters attempted theft of your vehicle.
Locking
›
Stop the vehicle.
›
Switch off the engine or the ignition by pressing the starter button » Fig. 119.
›
Open the driver door.
The steering is locked automatically.
If the driver's door is opened and the ignition is switched off afterwards, the
steering is only locked after the vehicle is locked.
Unlocking
›
Open the driver's door and get into the vehicle.
›
Close the driver's door.
The steering is unlocked within 2 seconds.
134Driving

Always ensure the tyre inflation pressure is correct. If the inflation pressure is too
low, the tyres will have to overcome a higher rolling resistance. This will not only increase fuel consumption but also tyre wear and the driving behaviour will wor-
sen.
Always check the tyre inflation pressure when the tyres are cold.
Avoiding unnecessary ballast
First read and observe the introductory information and safety warn-
ings
on page 143.
Transporting ballast costs fuel.
Each kilogramme of weight increases the fuel consumption. Therefore, we rec-
ommend to carry no unnecessary weight.
It is particularly in town traffic, when one is accelerating quite often, that the ve-
hicle weight will have a significant effect upon the fuel consumption. A rule of
thumb here is that an increase in weight of 100 kilograms will cause an increase
in fuel consumption of about 1 litre/100 kilometres.
At a speed of 100 - 120 km/h, your vehicle that is fitted with a roof rack crossmember without a load will use use about 10 % more fuel than normal due to the
increased aerodynamic drag.
Regular maintenance
First read and observe the introductory information and safety warn-
ings
on page 143.
A poorly tuned engine uses an unnecessarily high amount of fuel.
By having your vehicle regularly maintained by a specialist garage, you create theconditions needed for economical driving. The maintenance state of your vehicle has a positive effect on traffic safety and value retention
A poorly tuned engine can result in a fuel consumption which is 10 % higher than normal.
Check the oil level at regular intervals, e.g. when filling up. Oil consumption is de-
pendent to a considerable extent on the load and speed of the engine. Oil con-
sumption could be as high as 0.5 litres/1 000 km depending on your style of driv-
ing.
It is quite normal that a new engine has a higher oil consumption at first, and rea-
ches its lowest level only after a certain running in time. The oil consumption of a
new vehicle can therefore only be correctly assessed after driving about
5 000 km.
For the sake of the environment
■ Additional improvements to the fuel economy can be made by using synthetic
high-lubricity oils.■
Regularly check the ground under the vehicle. Have your vehicle inspected by a
specialist garage if you find any stains caused by oil or other fluids on the ground.
Note
We recommend that your vehicle be serviced on a regular basis by a ŠKODA serv- ice partner.
Saving electrical energy
First read and observe the introductory information and safety warn-ings
on page 143.
When the engine is running, the alternator generates and supplies electrical pow-
er. If more electrical components of the electrical system are switched on, more
fuel is needed to operate the alternator. We therefore recommend switching off
electrical components if these are no longer required.
Environmental compatibility
First read and observe the introductory information and safety warn-ings
on page 143.
Environmental protection has played a major role in the design, material selection
and production of your new ŠKODA. Particular emphasis has been placed on the
following points.
Design measures › Joints designed to be easily detached.
› Simplified disassembly due to the modular structure system.
› Improved purity of different classes of materials.
› Identification of all plastic parts in accordance with VDA Recommendation 260.
› Reduced fuel consumption and exhaust emission CO
2.
146Driving

We recommend that you use ŠKODA Genuine Accessories in your vehicle. ŠKODA
AUTO a.s. has selected such accessories to ensure that they are reliable, safe and suitable for your particular vehicle. Although we constantly monitor the market,
we are not able to assess or warrant the parts even though in some instances
such parts may have a type approval or may have been approved by a nationally
recognised testing laboratory.
All accessory products go through a fastidious process in the area of technical de-
velopment (technical tests) and quality inspection (customer tests), and only if all tests are positive does the product become a ŠKODA Genuine Accessory.
Our ŠKODA Genuine Accessories service also provides expert advice, and profes-sional fitting at the customer's discretion.
ŠKODA service partners are liable for any ŠKODA Genuine Part defects for a peri- od of 2 years after installation or delivery in accordance with the materials defect
liability, provided that nothing else was agreed in the purchase contract or in any
other agreements. You should keep the approved warranty certificate and the bill for these components for this period of time, so that commencement of the term
may be verified.
In addition, ŠKODA Service Partners also stock a range of suitable car care prod-
ucts as well as those parts which are subject to natural wear-and-tear, such as
tyres, batteries, bulbs and wiper blades.
Note
The accessories authorized by the company ŠKODA AUTO a.s. will be offered by
the ŠKODA partners in all countries where the company ŠKODA AUTO a.s. has a
sales and service network. This will usually be in the form of a printed catalogue
of Original ŠKODA Accessories, in the form of separate printed brochures or in the form of offers for ŠKODA Genuine Accessories on the ŠKODA partner web pages.
Spoiler
First read and observe the introductory information and safety warn-ings
on page 193.
If your new vehicle is fitted with a spoiler on the front bumper in combination
with the spoiler on the luggage compartment lid, the following instructions must
be adhered to.
› For safety reasons, the vehicle must only be fitted with a spoiler on the front
bumper in combination with the associated spoiler on the luggage compart-
ment lid.
› This kind of spoiler cannot be left on the front bumper either on its own, in
combination with another spoiler not on the luggage compartment lid or in combination with an unsuitable spoiler on the luggage compartment lid.
› We recommend that you consult the ŠKODA Service Partner for any repairs to or
replacement, addition or removal of spoilers.
WARNINGIf work on your vehicle's spoilers is not carried out properly, this can lead to
operational faults - risk of accident and serious injuries.
Airbags
First read and observe the introductory information and safety warn-
ings
on page 193.
The system components of the airbag system can be situated in the front bump-
er, doors, front seats, roof lining or body.
WARNINGAny work on the airbag system including the installation and removal of sys-
tem components due to other repair work (e.g. removal of the steering wheel) must only be carried out by a specialist garage.■
Modifications, repairs and technical alterations that have been carried out
unprofessionally can cause damage and operational faults, and can also seri-
ously impair the effectiveness of the airbag system – risk of accident and fatal
injury!
■
The airbag system must then be replaced if the airbag has been deployed.
Airbag modules cannot be repaired.
195Car care

Washing by handFirst read and observe the introductory information and safety warn-
ings
on page 196.
Soak the dirt with plenty of water and rinse as well as possible.
Clean the vehicle with a soft sponge, a washing glove or a washing brush . Work
from the top to the bottom - starting with the roof.
Only use a car shampoo for stubborn dirt.
Wash out the sponge or washing glove thoroughly at short intervals.
Clean wheels, door sills and similar parts last. Use a second sponge for such
areas.
Give the vehicle a good rinse after washing it and dry it off using a chamois leath- er.
CAUTION
■ When washing the car by hand, protect your hands and arms from sharp-edged
metal parts (e.g. when cleaning the underfloor, the inside of the wheel housings
or the wheel trims, etc.) - risk of cuts!■
Only apply slight pressure when cleaning the vehicle's paintwork.
Automatic car wash systems
First read and observe the introductory information and safety warn-
ings
on page 196.
The usual precautionary measures must be taken before washing the vehicle in
an automatic car wash system (e.g. closing the windows and the sliding/tilting
roof etc.).
If your vehicle is fitted with any particular attached parts, such as a spoiler, roof
rack system, two-way radio aerial etc., it is best to consult the operator of the car
wash system beforehand.
After an automatic wash with wax treatment, the lips of the wipers should be cleaned with cleaning agents specially designed for the purpose, and then de-
greased.
WARNINGFold in the exterior mirrors to prevent damage before washing the vehicle in
an automatic car wash system. Never manually fold in electric exterior mirrors - always use the electric controls.
Washing with a high-pressure cleaner
First read and observe the introductory information and safety warn-
ings
on page 196.
When washing the vehicle with a high-pressure cleaner, the instructions for use
of the equipment must be observed. This applies in particular to the pressure
used and to the spraying distance .
Maintain a sufficiently large distance to the parking aid sensors and soft materials
such as rubber hoses or insulation material.
WARNINGNever use circular spray nozzles or dirt cutters!
CAUTION
■ If washing the vehicle in the winter using a hose or high-pressure cleaner, en-
sure that the jet of water is not aimed directly at the locking cylinders or the
door/panel joints – risk of freezing!■
To avoid damaging the parking aid sensors while cleaning with high-pressure
cleaners or steam jets, the sensors must only be directly sprayed for short periods
while a minimum distance of 10 cm must be observed.
■
The temperature of the water used for cleaning must not exceed 60 °C – risk of
damaging the vehicle.
■
See also Washing cars with decorative films using a high-pressure clean-
er » page 199 .
197Car care

■Do not stick any stickers on the inside of the rear windows, the rear side win-
dows and in the vicinity of the heating elements on the windscreen or near the
window aerial. These may get damaged.■
Do not clean the roof panelling with a brush – risk of damage to the surface of
the panelling.
■
Cleaner that contain solvents can damage the material being cleaned.
■
Apply only a small amount of the cleaning and care product.
For the sake of the environment
Used vehicle care product cans represent hazardous waste that is harmful to the
environment. These must be disposed of in accordance with national legal regula- tions.
Note
Due to the special tools and knowledge required, and to avoid any potential prob-
lems with the cleaning and care of the interior of your vehicle, we recommend
that cleaning and care of the interior of your vehicle be carried out by a ŠKODA service partner.
Natural leather
First read and observe the introductory information and safety warn-
ings
on page 201.
Leather is a natural material with specific properties, and requires regular clean-
ing and maintenance.
The leather should be cleaned on a regular basis depending on the amount of
wear-and-tear.
Dust and dirt in the pores and folds act as abrasive materials. This leads to severe corrosion and the premature brittleness of the leather surface.
We recommend that you remove dust regularly and at short intervals using a
cloth or vacuum cleaner.
Clean soiled leather surfaces with a water-dampened cotton or woollen cloth and
then dry with a clean, dry cloth »
.
Clean severely soiled areas with a cloth soaked in a mild soap solution (2 table-
spoons of neutral soap to 1 litre of water).
To remove stains , use a cleaning agent specially designed for this purpose.
Treat the leather regularly and at suitable intervals using a suitable leather care
product.
CAUTION
■ Ensure that no part of the leather is soaked through during cleaning and that
no water gets into the seams. Otherwise, the leather could become brittle or
cracked.■
Avoid leaving the vehicle for lengthy periods in bright sunlight to avoid the
leather from bleaching. If the vehicle is parked in the open for lengthy periods, protect the leather from direct sunlight by covering it.
■
Sharp-edged objects on items of clothing such as zip fasteners, rivets, sharp-
edged belts, jewellery and pendants may leave permanent scratches or signs of
rubbing on the surface. Such damage cannot be subsequently recognised as a
justified complaint.
■
The use of a mechanical steering wheel lock may damage the leather surface of
the steering wheel.
■
Use a care cream with light blocker and impregnation effect on a regular basis
and each time after cleaning. The cream nourishes the leather, allows it to
breathe and keeps it supple and also provides moisture. It also creates surface
protection.
■
Some clothing materials, e.g. dark denim, do not have sufficient colour fastness.
This can cause damage or clearly visible discolouration to seat covers, even when used correctly. This applies particularly to light-coloured seat covers. This does
not relate to a fault in the seat cover, but rather to poor colour fastness of the
clothing textiles.
Note
When using the vehicle, minor visible changes may occur to the leather parts of
the covers (e.g. wrinkles or creases) as a result of the stress applied to the covers.
Artificial leather, cloths and Alcantara ®
First read and observe the introductory information and safety warn- ings
on page 201.
Artificial leather
Clean artificial leather with a damp cloth.
If this method does not completely clean the artificial leather, use a mild soap sol-ution or cleaning products specially designed for this purpose.
202General Maintenance

Fabric
Clean upholstery cover materials and cloth trims on doors, boot cover, etc. using
specific cleaning agents, e.g., dry foam.
Use a soft sponge, brush, or commercially available microfibre cloth. Use a cloth and special detergent to clean the roof trim.
Remove any lumps on the cover fabric and any fabric residue using a brush. Remove stubborn hair using a “cleaning glove”.
Alcantara ®
Dust and fine dirt particles in pores, creases and seams may chafe and damage
the surface.
If you leave your vehicle parked in the open for lengthy periods, protect the Al-
cantara ®
seat covers from the direct rays of the sun to prevent fading.
Minor changes in colour caused by use are normal.
CAUTION
■ Do not use any leather cleaners on Alcantara ®
seat covers.■For Alcantara ®
seat covers do not use any solvents, floor wax, shoe cream, stain
remover, or similar agents.■
Avoid leaving the vehicle in bright sunlight for long periods of time in order to
stop the fabric from bleaching. If the vehicle is parked outside for long periods of
time, cover the fabric to protect it from direct sunlight.
■
Some clothing materials, e.g. dark denim, do not have sufficient colour fastness.
This can cause damage or clearly visible discolouration to seat covers, even when used correctly. This applies particularly to light-coloured seat covers. This does
not relate to a fault in the seat cover, but rather to poor colour fastness of the
clothing textiles.
Seat covers
First read and observe the introductory information and safety warn-
ings
on page 201.
Electrically heated seats
Do not clean the covers by moistening, as this can damage the seat heating sys-
tem.
Use a specific cleaning agent such as dry foam or similar to clean the covers.
Seats without seat heating
Thoroughly vacuum the seat covers with a vacuum cleaner before cleaning.
Clean the seat covers with a damp cloth or cleaning products specially designed for this purpose.
Indented points arising on the fabrics by everyday use, can be removed by brush-
ing against the direction of hair with a damp brush.
Always clean all parts of the covers, so that there are no visible edges. Then allow
the seat to dry completely.
CAUTION
■ Regularly remove dust from the seat covers using a vacuum cleaner.■Electrically heated seats must not be dried after cleaning by switching on the
heater.■
Do not sit on wet seats - risk of seat deformation.
■
Always clean the seats “from seam to seam”.
Seat belts
First read and observe the introductory information and safety warn-
ings
on page 201.
The belt webbing must always be kept clean.
Wash dirty seat belts with mild soapy water.
Remove coarse dirt with a soft brush.
Dirty belt webbing may impair the correct functioning of the inertia reel.
WARNING■ The seat belts must not be removed for cleaning.■Never clean the seat belts chemically as chemical cleaning products could
destroy the fabric.■
The seat belts must not be allowed to come into contact with corrosive liq-
uids (e.g. acids).
■
Check the condition of all the seat belts on a regular basis. If any damage to
the belt webbing, seat belt connections, inertia reel or lock is detected, the
seat belt must be replaced by a specialist garage.
■
The seat belts must be fully dried before being rolled up.
203Car care

It is not necessary to disconnect the cables of the battery if you recharge the ve-
hicle battery using low amperages (for example from a mini-charger). Refer to the
instructions of the charger manufacturer .
A charging current of 0.1 multiple of the total vehicle battery capacity (or lower)
must be used until full charging is achieved.
It is necessary to disconnect both cables before charging the battery with high
amperages, known as “ rapid charging”.
The vent plugs of the vehicle battery should not be opened for charging.WARNING“Quick-charging” the vehicle battery is dangerous and requires a special
charger and specialist knowledge.
CAUTION
On vehicles with the START/STOP system, the pole terminal of the charger must
not be connected directly to the negative terminal of the vehicle battery, but only
to the engine earth » page 236, Jump-starting in vehicles with the START-STOP
system .
Note
We therefore recommend that vehicle batteries be rapid charged by a specialist
garage.
Replace
First read and observe the introductory information and safety warn-
ings
on page 215.
When replacing a battery, the new vehicle battery must have the same capacity,
voltage, amperage and be the same size. Suitable vehicle battery types can be
purchased from a specialist garage.
We recommend having the battery replaced by a specialist garage, where the
new vehicle battery will be installed properly and the original battery will be dis-
posed of in accordance with national regulations.
Disconnecting or reconnecting
First read and observe the introductory information and safety warn-ings
on page 215.
On disconnecting and reconnecting the vehicle battery the following functions
are initially deactivated or are no longer able to operate fault-free.
OperationOperating measureElectrical power window (operational faults)» page 46Panoramic sliding roof (operational faults)» page 242Enter the radio/navigation system code num-
ber» User manual of the radio
or » user manual of the naviga-
tion systemSetting the clock» page 13Data in the multifunction display are deleted.» page 25
Note
We recommend having the vehicle checked by a specialist garage in order to en-
sure full functionality of all electrical systems.
Automatic load deactivation
First read and observe the introductory information and safety warn-ings
on page 215.
The vehicle voltage control unit automatically prevents the battery from discharg-
ing when the battery is put under high levels of strain. This manifests itself by the
following.
› The idling speed is raised to allow the generator to deliver more electricity to
the electrical system.
› Where necessary, large convenience consumers such as seat heaters and rear
window heaters have their power limited or are shut off completely in the event of an emergency.
218General Maintenance