
CAUTION■If the lever is held firm and not pushed downwards as far as it can go, it will go
back up after the ball head is removed and will not latch into the ready position.
The tow bar will then need to be brought into this position before the next time it is fitted.■
Stow the ball head in the ready position with the key inserted in the box. When
doing so, make the side opposite to the inserted key face downwards – there is a
risk of damaging the key.
■
Do not use excessive force when handling the operating lever (e.g. do not step
on it).
Note
■ We recommend putting the protective cover onto the ball head before removing
the tow bar.■
Clean any dirt from the tow bar before stowing it away in the box with the vehi-
cle tool kit.
Use and care
First read and observe the introductory information and safety warn-
ings
on page 162.
Close the mounting recess with the cover to prevent any dirt from getting in.
Always check the tow bar before hitching a trailer. Apply suitable grease where
necessary.
Use the protective cover when stowing away the tow bar, in order to stop the
boot from getting dirty.
In the event of dirt, clean the surfaces of the mounting recess and treat with a
suitable preservative.
CAUTION
Apply grease to the upper part of the mounting recess. Make sure you do not re-
move any grease.
Trailer
Introduction
This chapter contains information on the following subjects:
Loading a trailer
165
Driving with a trailer
166
Trailer stabilisation
167
Anti-theft alarm system
167WARNINGAlways drive particularly carefully with the trailer.
Loading a trailer
First read and observe the introductory information and safety warn-
ings
on page 165.
The vehicle/trailer combination must be balanced, whereby the maximum permis-
sible drawbar load must be utilised. If the drawbar load is too low, it jeopardises the performance of the vehicle/trailer combination.
Distribution of the load
Distribute the load in the trailer in such a way that heavy items are located as close to the axle as possible. Secure the items from slipping.
The distribution of the weight is very poor if your vehicle is unladen and the trail-
er is laden. Maintain a particularly low speed if you cannot avoid driving with this combination.
Tyre pressure
Correct the tyre inflation pressure on your vehicle for a “full load” » page 221,
Service life of tyres .
Trailer load
The permissible trailer load must not be exceeded under any circumstan-
ces » page 252 , Technical data .
The trailer loads specified apply only to altitudes up to 1 000 metres above mean
sea level.
165Towing a trailer

The engine output falls as altitude increases, as does the vehicle's climbing pow-
er. Therefore, for every additional 1000 m in height (or part), the maximum per-
missible towed weight must be reduced by 10%.
The towed weight is made up of the actual weights of the loaded towing vehicleand the loaded trailer.
The trailer and drawbar load information on the type plate of the towing device is
merely a test value for the towing device. The vehicle-specific values are detailed in the vehicle documents.WARNING■ Do not exceed the maximum permissible axle and drawbar load and the
maximum permissible total or towed weight of the vehicle and the trailer –
risk of accident and serious injury.■
Slipping loads can significantly impair the stability and safety of the vehicle/
trailer combination – risk of accident and serious injury.
Driving with a trailer
Fig. 142
Swivel out the 13-pin power
socket
First read and observe the introductory information and safety warn- ings on page 165.
Before the journey
›
Grip the 13-pin socket at point
A
and swing out in the direction of ar-
row » Fig. 142 .
›
Lift off protective cap
5
» Fig. 137 on page 162.
After the journey
›
Grip the 13-pin socket at point
A
and swing in the opposite direction to the ar-
row » Fig. 142 .
›Place the protective cover 5
» Fig. 137 on page 162 onto the tow bar.
Safety eyelet
The purpose of the safety eyelet B
» Fig. 142 is to attach the breakaway cable of
the trailer.
When attaching the breakaway cable to the safety eyelet, it must sag freely
against the vehicle in all trailer positions (sharp bends, in reverse etc.).
Exterior mirrors
You have to have additional exterior mirrors fitted if you are not able to see the
traffic behind the trailer with the standard rear-view mirrors. The national legal requirements must be observed.
Headlights
The front of the vehicle may lift up when a trailer is being towed and the head-
lights may dazzle other road users.
Adjust the headlights using the headlight beam control » page 51, Parking and
low beam lights .
Driving speed
For safety reasons, do not drive faster than 80 km/h when towing a trailer.
Immediately reduce your speed as soon as even the slightest swaying of the trail- er is detected. Never attempt to stop the trailer from “swaying” by accelerating.
Brakes
Apply the brakes in good time! If the trailer is fitted with a trailer brake, apply the
brakes gently at first, then brake firmly. This will avoid brake jolts resulting from
the trailer wheels locking.
On downhill sections shift down a gear in good time to also use the engine as a
brake.
Engine overheating
If the needle for the coolant temperature gauge moves into the right-hand area or the red area of the scale, the speed must be reduced immediately.
Stop and switch off the engine if the indicator light
in the instrument cluster
lights up. Wait a few minutes and check the level of coolant » page 213, Check-
ing the coolant level .
The following guidelines must be observed » page 16,
Coolant .
The coolant temperature can be reduced by switching on the heating.
166Driving

WARNINGObserve the following instructions for the proper use of the seat belts.■Never use one seat belt to secure two persons (including children). The
seatbelt must not be placed over a child who is sitting on the lap of another
passenger.■
The lock tongue should only be inserted into the lock which is the correct
one for your seat. Wrong use of the safety belt will reduce its capacity to pro-
tect and the risk of injury increases.
■
The slot of the belt tongue must not be blocked, otherwise the belt tongue
will not lock in place properly.
■
Many layers of clothing and loose clothing (e. g. a winter coat over a jacket)
do not allow you to be correctly seated and impairs proper operation of the
seat belts.
■
It is prohibited to use clamps or other objects to adjust seat belts (e. g. for
shortening the belts for smaller persons).
■
The seat belts for the rear seats can only fulfil their function reliably when
the seat backrests are correctly locked into position » page 73.
WARNINGObserve the following instructions for proper maintenance of the seat belts.■The belt webbing must always be kept clean. Soiled belt webbing may im-
pair proper operation of the inertia reel » page 203.■
The seat belts must not be removed or changed in any way. Do not attempt
to repair the seat belts yourself.
■
Check the condition of all the seat belts on a regular basis. If any damage to
the seat belts, seat belt connections, inertia reel or the lock is detected, the
relevant seat belt must be replaced by a specialist garage.
■
Damaged seat belts which have been subjected to stress in an accident and
were therefore stretched, must be replaced – this is best done by a specialist
garage. The anchorage points of the belts must also be inspected. The an-
chorage points for the belts should also be checked.
Note
The national legal requirements must be observed when using seat belts.
The physical principle of a frontal collisionFig. 145
Driver without a fastened seat belt/rear passenger without a fas-
tened seat belt
First read and observe the introductory information and safety warn-ings
on page 173.
Motion energy, so-called kinetic energy, is produced as soon as the vehicle is
moving, both for the vehicle and its occupants.
The magnitude of this kinetic energy depends essentially on the speed at which
the vehicle is travelling and on the weight of the vehicle including the occupants.
The greater the speed and weight increase, the greater the amount of energy
which has to be absorbed in the event of an accident.
The speed of the vehicle is the most important factor. Doubling the speed of the
vehicle from 25 km/h up to 50 km/hour increases the kinetic energy four times.
The idea that it is possible to support your body with your hands in a minor acci- dent is incorrect. Even in a collision at only a low speed, the forces acting on the
body are such that it is no longer possible to support your body.
Even if you only drive at a speed of 30-50 km/h, the forces that your body is ex-
posed to in the event of an accident can exceed a metric ton (1000 kg).
For example, a person's weight of 80 kg “increases” to 4.8 tons (4800 kg) at
50 km/h.
In the event of a frontal collision, occupants of the car not wearing a seat belt, are thrown forward and strike in an uncontrolled way parts of the interior of the car,
such as steering wheel, dash panel or windscreen » Fig. 145 -
. In certain circum-
stances you could even be thrown out of the vehicle, which could cause life threatening or even fatal injuries.
174Safety

There must be sufficient room between the child and the deployment area of the
side airbag so that the airbag can provide as much protection as possi- ble » Fig. 156 - .WARNING■
Children must never be seated with their head in the deployment area of
the side airbag – risk of injury!■
Do not place any objects within the deployment area of the side airbags –
risk of injury!
Classification of child seats
First read and observe the introductory information and safety warn-
ings
on page 186.
Classification of child seats according to the ECE-R 44 standard.
GroupWeight of the childApproximate age0up to 10 kgup to 9 months0+up to 13 kgup to 18 months19-18 kgup to 4 years215-25 kgup to 7 years322-36 kgover 7 years
Use of child seats fastened with a seat belt
First read and observe the introductory information and safety warn-ings
on page 186.
Overview of the usability of child seats fastened with a seat belt on each of the
seats in accordance with the ECE-R 16 standard.
GroupFront passenger
seatRear seatsoutsideRear seatmiddle0
to 10 kgUUU0+
to 13 kgUUUGroupFront passenger seatRear seatsoutsideRear seatmiddle1
9-18 kgUUU2
15-25 kgUUU3
22-36 kgUUU
“Universal” child seat category - a child seat designed to be attached to the
seat using the seat belt.
Fastening systems
Introduction
This chapter contains information on the following subjects:
Anchor eyelets for the ISOFIX system
189
Use of child seats with the ISOFIX system
189
Anchor eyelets for the TOP TETHER system
190U188Safety

Technical data
Technical data
Vehicle data
Introduction
This chapter contains information on the following subjects:
Vehicle identification data
252
Dimensions
254
Vehicle-specific information depending on engine type
255
Multi-purpose vehicles (AF)
259
The details given in the vehicle's technical documentation always take prece-
dence over the details in the Owner's Manual.
The listed performance values were determined without performance-reducing
equipment, e.g. air conditioning system.
Vehicle identification data
Fig. 211
Vehicle data sticker/type plate
First read and observe the introductory information given on page 252.
Vehicle data sticker
The vehicle data sticker » Fig. 211 - is located under the floor covering in the lug-
gage compartment.
The vehicle data sticker contains the following data: Vehicle identification number (VIN)
Vehicle type
Gearbox code/paint number/interior equipment/engine output/engine code Partial vehicle description
Operating weight (in kg)
Fuel consumption (in ltr./100 km) - intra-urban/extra-urban/combined
CO 2 emission levels - combined (in g/km)
The indicated positions
5,
6
and
7
on the vehicle data sticker are only valid for
some countries.
Type plate
The nameplate » Fig. 211 -
is located at the bottom of the B-pillar on the driver's
side.
The type plate lists the following weights: Maximum permissible gross weight
Maximum permissible towed weight (towing vehicle and trailer)
Maximum permissible front axle load
Maximum permissible rear axle load
Vehicle identification number (VIN)
The vehicle identification number - VIN (vehicle body number) is stamped into the
engine compartment on the right hand suspension strut dome. This number is al- so located on a sign on the lower left hand edge below the windscreen (together
with a VIN bar code).
Engine number
The engine number (three-digit code letter and serial number) is stamped onto
the engine block.
Operating weight
The specified operating weight is for orientation purposes only. This value repre- sents the minimum operating weight without additional weight-increasing equip-
ment such as air conditioning system, spare wheel, or trailer hitch.
1234567891011252Technical data

The operating weight also contains the weight of the driver (75 kg), the weight of
the operating fluids, the tool kit, and a fuel tank filled to 90 % capacity.
It is possible to calculate the approximate loading capacity from the difference
between the permissible total weight and the operating weight »
.
The payload consists of the following components: › Passengers
› All items of luggage and other loads
› Roof load including roof rack system
› Equipment not included in the operating weight
› Trailer drawbar load when towing a trailer (max. 80 kg).
Fuel consumption and CO 2 emissions according to ECE standards and EU
directives
The measurement of the intra-urban cycle begins with a cold start of the engine.
Afterwards standard urban driving is simulated.
In the extra-urban driving cycle, the vehicle is accelerated and decelerated in all gears, corresponding to daily routine driving conditions. The driving speed varies
between 0 and 120 km/h.
The calculation of the combined fuel consumption considers a weighting of about 37 % for the intra-urban cycle and 63 % for the extra-urban cycle.
WARNINGDo not exceed the specified maximum permissible weights – risk of accident
and damage!
Note
■ If required, you can find out the precise weight of your vehicle at a specialist ga-
rage.■
The fuel consumption and emission values have been determined in accordance
with rules and under conditions set out by legal or technical requirements for de-
termining operational and technical data for motor vehicles.
■
Depending on the range of equipment, style of driving, traffic situation, weather
influences and vehicle condition, consumption values may deviate from the indi-
cated values.
253Technical data

Multi-purpose vehicles (AF)First read and observe the introductory information given on page 252.EngineMaximum permissible gross weight (kg)1.4 ltr./92 kW TSIMG620321.8 ltr./118 kW TSIMG6DSG7MG6 4x42061207321522.0 l/147 kW FSIDSG621053.6 l/191 kW FSIDSG6 4x422671.6 ltr./77 kW TDI
CRMG6DSG72077/2084 a)20842.0 ltr./103 kW TDI
CRMG6DSG6MG6 4x42097211921742.0 ltr./125 kW TDI
CRMG6DSG6DSG6 4x4210521222199a)
GreenLine
259Technical data

Using the selector lever140
V
Variable loading floor
92
Dividing the luggage compartment92
Remove92
slides off on aluminium rails92
Vehicle battery Automatic load deactivation
218
charging217
Checking the battery electrolyte level217
Cover216
Disconnecting and reconnecting218
Operation in winter217
Replace218
Safety instructions215
Vehicle care Alcantara
202
Artificial leather202
Cloths202
Vehicle Condition see Auto Check Control
13
Vehicle data sticker252
Vehicle dimensions254
Vehicle height254
vehicle identification number - VIN252
Vehicle key lock
33
unlock33
Vehicle length254
Vehicle tool kit228
Vehicle width254
Visibility59
Visors see Sun screen
60
see Sun visors60
W
Warning lights
14
Warning triangle227
Warranty5
Washing191
Automatic car wash system197
by hand197
Chrome parts199
High-pressure cleaner197
Water Driving through
148
Wax treatment See Taking care of your vehicle
198
Weights252
Wheel bolts Anti-theft wheel bolt
231
Caps225
Loosening and tightening230
Wheel rims220
Wheels Bolts
226
Changing229
Full trim225
General information220
Load index222
Replacing wheels221
Service life of tyres221
Snow chains226
Spare wheel224
Speed symbol223
Storing wheels221
Tyre pressure221
Tyre sizes221
Tyre wear indicator221
Unidirectional tyres223
Winter tyres226
Wheels and tyres Hubcaps
225
Wi-Fi119
Window convenience operation46
Windows200
Deicing200
See electric power windows44
Windscreen Deicing200
Heater59
Windscreen washer fluid Checking
209
Replenishing209
Warning light21
Winter209
Windscreen washers Windscreen washers
62
Windscreen washer system209
Windscreen wiper Replacing the rear window wiper blade
243
Windscreen wipers Operating
62
Replacing the windscreen wiper blades243
Windscreen washer fluid209
Windscreen wipers and washers61
Windshield wiper alternative parking position of the rear wind- screen wiper
63
Winter Deicing windows
200
Winter operation226
Snow chains226
Winter tyres226
Winter tyres See Wheels
226
WLAN119
MAXI DOT120
Network connection119
Switching off119
Switching on119
268Index