
A vehicle must only be filled and topped up with the specified engine oil if it is
to be operated with a variable service interval.
If this engine oil is not available, the oil change is subject to a fixed service inter-
val. In this case, the vehicle must be changed to the fixed service interval.
Note
■
The corresponding motor oil specifications » page 163.■A specialist workshop is able to change the vehicle over from the variable serv-
ice interval to the fixed service interval, or from the fixed service interval to the variable service interval.
Fixed service intervals QI1 - QI4
First read and observe the introductory information given on page 144.
InspectionQI1 - QI4
First after 30,000 km or 2 years a)
, then every 30
000 km or every 1 year a)
.Every 15,000 km or every 1 year a)
(applies to Rus-
sia).
Oil change service
QI1Every 5000 km or every 1 year a)
.QI2Every 7500 km or every 1 year a)
.QI3Every 10,000 km or every 1 year a)
.QI4Every 15,000 km or every 1 year a)
.Brake fluid
change First change after 3 years, then every 2 years.a)
(Whichever comes first).
WARNINGThe brake fluid must always be changed after the first 3 years and then every
2 years. When the brake fluid becomes too old, vapour bubbles may form in
the brake system under heavy braking. The efficiency of the brakes could be
seriously affected – there is a risk of an accident.NoteThe engine oil change interval for operation using diesel fuels with a high sulphur
content will be every 7500 km. Please ask your specialist garage for information
on the countries where diesel fuel has a high sulphur content.
Variable service interval QI6
First read and observe the introductory information given on page 144.
The service intervals depend on how the vehicle is driven and the local conditions
in which the vehicle is used. For example, your vehicle is subjected to different
loads when driven over short distances than long distances. The service intervals
are also variable.
InspectionFirst after 30,000 km or 2 years a)
, then every 30 000 km or
every 1 year a)
.Oil change serviceAccording to the service interval display (at the latest after
30,000 km or every 2 years a)
).Brake fluid
changeFirst change after 3 years, then every 2 years.a)
(Whichever comes first).
WARNINGThe brake fluid must always be changed after the first 3 years and then every
2 years. When the brake fluid becomes too old, vapour bubbles may form in
the brake system under heavy braking. The efficiency of the brakes could be
seriously affected – there is a risk of an accident.
Information about the ŠKODA service
First read and observe the introductory information given on page 144.
There is an extensive servicing network of ŠKODA Service Partners at your dis-
posal to look after your vehicle.
145Car care

ŠKODA Service Partners are equipped with modern, specially developed tools and
equipment. Here, trained specialists have a comprehensive range of ŠKODA Origi-
nal Parts and ŠKODA Original Accessories at their disposal.
All ŠKODA Service Partners operate in accordance with the latest guidelines and instructions from the manufacturer. All service work is therefore carried out ontime and in accordance with quality standards. Adhering to these instructions and
guidelines helps ensure road safety and helps keep your vehicle in a good techni-
cal condition.
In addition, ŠKODA Service Partners offer an array of other services. ŠKODA Service Partners are therefore properly prepared to service your vehicleand to provide quality work. We therefore recommend that you have your vehicle
maintained by a ŠKODA Service Partner.
Services, modifications and technical alterations
Introduction
This chapter contains information on the following subjects:
Legally required inspections
147
ŠKODA Service Partners
147
ŠKODA Original Parts
147
ŠKODA Original Accessories
147
Spoiler
148
Airbags
148
The instructions and guidelines from ŠKODA AUTO a.s. must be observed when
carrying out all modifications, repairs or technical alterations to your vehicle.
Adhering to these instructions and guidelines helps ensure road safety and helps
keep your vehicle in a good technical condition. After carrying out modifications,
repairs or technical alterations, the vehicle will comply with German road trans-
port regulations (StVZO)
Always consult a ŠKODA Partner » page 147 before buying accessories or parts,
or before carrying out any modifications, repairs or technical alterations to your
vehicle.
WARNING■ If work on your vehicle is not carried out properly, this can lead to operation-
al faults - risk of accident and serious injuries.■
We recommend only having these modifications and technical alterations
carried out by a specialist garage.
■
Interference on the electronic components and their software can lead to
operational faults. This interference can also impair not directly affected sys-
tems because of the networking of the electronic components. The operation- al safety of the vehicle may be at significant risk and can lead to increased
wear of parts.
■
The ŠKODA Partner does not assume any liability for products that have not
been approved by ŠKODA AUTO a.s. even though these may be products with
an operational approval or that have been approved by a government testing
institute.
WARNING■ We advise you only to use ŠKODA Original Accessories and ŠKODA Original
Parts which have been expressly approved for use on your vehicle. Reliability,
safety and suitability for your vehicle are guaranteed with these.■
ŠKODA Original Accessories and ŠKODA Original Parts can be purchased
from ŠKODA Partners, who will also perform the professional assembly of the purchased parts.
For the sake of the environment
Technical documents regarding alterations carried out on the vehicle must be
kept by the vehicle user in order to be handed over to the recyclers at a later
date. This ensures that the vehicle is recycled in an environmentally sound man-
ner.
Note
Any damage caused by technical modifications made without the approval of the
manufacturer is excluded from the warranty.
146General Maintenance

We recommend that you use ŠKODA Genuine Accessories in your vehicle. ŠKODA
AUTO a.s. offers a warranty on the reliability, safety and suitability for your partic-
ular vehicle of these accessories. Although we constantly monitor the market, we
are not able to assess or offer a warranty on other products even though in some
instances such products may have a type approval or may have been approved by
a nationally recognised approval authority.
All accessory products go through a fastidious process of technical development(technical tests) and quality inspection (customer tests), and only if all tests are positive does the product become a ŠKODA Genuine Accessory.
Our ŠKODA Genuine Accessories service also provides expert advice and profes-
sional fitting if requested by the customer.
ŠKODA Service Partners are liable for any defects in ŠKODA Genuine Parts for a period of 2 years after installation or delivery in accordance with materials defectliability legislation, unless otherwise agreed in the purchase contract or in any
other agreements. You should keep the confirmed warranty certificate and the
receipt for these accessories for this period, so that the commencement of the
warranty term may be verified.
In addition, ŠKODA Service Partners also stock a range of suitable car care prod-
ucts as well as those parts which are subject to natural wear and tear, such as
tyres, batteries, bulbs and wiper blades.
Note
The accessories authorized by ŠKODA AUTO a.s. will be offered by the ŠKODA
Partners in all countries where ŠKODA AUTO a.s. has a sales and service network.
This will usually be in the form of a printed catalogue of Original ŠKODA Accesso-
ries, in the form of separate printed brochures or in the form of offers for ŠKODA
Genuine Accessories on the ŠKODA Partner's website.
Spoiler
First read and observe the introductory information and safety warn-ings
on page 146.
If your new vehicle is fitted with a spoiler on the front bumper in combination
with the spoiler on the luggage compartment lid, the following instructions must
be adhered to.
› For safety reasons, the vehicle must only be fitted with a spoiler on the front
bumper in combination with the associated spoiler on the luggage compart-
ment lid.
› This kind of spoiler cannot be left on the front bumper either on its own, in
combination with another spoiler not on the luggage compartment lid or in combination with an unsuitable spoiler on the luggage compartment lid.
› We recommend that you consult the ŠKODA service partner for any repairs to or
replacement, addition or removal of spoilers.
WARNINGIf work on your vehicle's spoilers is not carried out properly, this can lead to
operational faults - risk of accident and serious injuries.
Airbags
First read and observe the introductory information and safety warn-
ings
on page 146.
The system components of the airbag system can be situated in the front bump-
er, doors, front seats, roof lining or body.
WARNINGAny work on the airbag system including the installation and removal of sys-
tem components due to other repair work (e.g. removal of the steering wheel) must only be carried out by a specialist garage.■
Modifications, repairs and technical alterations that have been carried out
unprofessionally can cause damage and operational faults, and can also seri-
ously impair the effectiveness of the airbag system – risk of accident and fatal
injury!
■
The airbag system will then have to be replaced if the airbag is deployed.
Airbag modules cannot be repaired.
148General Maintenance

WARNINGObserve the following instructions for handling the airbag system.■It is prohibited to manipulate individual parts of the airbag system, as this
might result in the airbag being deployed.■
Never install any airbag parts into the vehicle that have been removed from
old cars or have been recycled.
■
Never install damaged airbag parts in the vehicle. The airbags may then not
be deployed properly or even at all in the event of an accident.
■
No modifications of any kind must be made to parts of the airbag system.
WARNING■ A change to the vehicle's wheel suspension, including the use of non-ap-
proved wheels and tire combinations, can alter the functioning of the airbag system - risk of accident and fatal injury!■
Never make any changes to the front bumper or the bodywork.
Washing your car
Introduction
This chapter contains information on the following subjects:
Washing by hand
149
Automatic car wash systems
150
Washing with a high-pressure cleaner
150
The best way to protect your vehicle against harmful environmental influences is frequent washing.
How often the vehicle should be washed depends on factors such as: › Frequency of use.
› Parking situation (garage, under trees etc.).
› Season.
› Weather conditions.
› Environmental influences.
The longer insect residues, bird droppings, tree sap, road and industrial dust, tar,
soot particles, road salt and other aggressive deposits remain adhering to the
paintwork of your vehicle, the more detrimental their destructive effect can be.
High temperatures, such as those caused by intensive sun's rays, accentuate this
caustic effect.
It is essential to also thoroughly clean the underside of the vehicle at the end of
the winter.WARNING■ When washing your vehicle in the winter: Water and ice in the braking sys-
tem can affect the braking efficiency – risk of accident!■
Only wash the vehicle when the ignition is switched off – risk of accident!
CAUTION
Do not wash your vehicle in bright sunlight – risk of paint damage.
For the sake of the environment
Only wash the vehicle at washing bays intended for this purpose.
Washing by hand
First read and observe the introductory information and safety warn-
ings
on page 149.
Soak the dirt with plenty of water and rinse as well as possible.
Clean the vehicle with a soft sponge, a washing glove or a washing brush . Work
from the top to the bottom - starting with the roof.
Only use a car shampoo for stubborn dirt.
Wash out the sponge or washing glove thoroughly at short intervals.
Clean wheels, door sills and similar parts last. Use a second sponge for such
areas.
Give the vehicle a good rinse after washing it and dry it off using a chamois leath- er.
149Car care

CAUTION■When washing the car by hand, protect your hands and arms from sharp-edged
metal parts (e.g. when cleaning the undertray, exhaust system, the inside of the
wheel housings or the wheel trims etc.) - there is a risk of cutting yourself.■
Only apply slight pressure when cleaning the vehicle's paintwork.
Automatic car wash systems
First read and observe the introductory information and safety warn-
ings
on page 149.
The usual precautionary measures must be taken before washing the vehicle in
an automatic car wash system (e.g. closing the windows and the sliding/tilting
roof etc.).
If your vehicle is fitted with any particular attached parts, such as a spoiler, roof
rack system, two-way radio aerial etc., it is best to consult the operator of the car
wash system beforehand.
After an automatic wash with wax treatment, the lips of the wipers should be cleaned with cleaning agents specially designed for the purpose, and then de-
greased.
WARNINGFold in the exterior mirrors to prevent damage before washing the vehicle in
an automatic car wash system.
Washing with a high-pressure cleaner
First read and observe the introductory information and safety warn-
ings
on page 149.
When washing the vehicle with a high-pressure cleaner, the instructions for use
of the equipment must be observed. This applies in particular to the pressure
used and to the spraying distance .
Maintain a sufficiently large distance to the parking aid sensors and soft materials
such as rubber hoses or insulation material.
WARNINGNever use circular spray nozzles or dirt cutters!
CAUTION
■ If washing the vehicle in the winter using a hose or high-pressure cleaner, en-
sure that the jet of water is not aimed directly at the locking cylinders or the
door/panel joints – risk of freezing!■
To avoid damaging the parking aid sensors while cleaning with high-pressure
cleaners or steam jets, the sensors must only be directly sprayed for short periods
while a minimum distance of 10 cm must be observed.
■
The temperature of the water used for cleaning must not exceed 60 °C – risk of
damaging the vehicle.
■
See also Washing cars with decorative films using a high-pressure clean-
er » page 152 .
Taking care of your vehicle exterior
Introduction
This chapter contains information on the following subjects:
Taking care of your vehicle's paintwork
151
Plastic parts
151
Rubber seals
152
Chrome parts
152
Decorative films
152
Windows and exterior mirrors
152
Headlight lenses
153
Door lock cylinders
153
Cavity protection
153
Wheels
153
Underbody protection
154
Regular and proper care help to retain the efficiency and value of your vehicle. It
may also be one of the requirements for the acceptance of warranty claims relat- ing to corrosion damage and paint defects on the bodywork.
150General Maintenance

We recommend using vehicle care products from ŠKODA Original Accessories.These are available from ŠKODA Partners. The usage instructions on the package
must be observed.WARNING■ Vehicle care products may be harmful to your health if not used according to
the instructions.■
Always store vehicle care products safely, in particular out of the reach of
children – risk of poisoning!
■
Protect your hands and arms from sharp-edged metal parts when cleaning
the underfloor, the inside of the wheel housings or the wheel trims – risk of cuts!
CAUTION
■ Do not use any insect sponges, rough kitchen sponges or similar cleaning prod-
ucts – risk of damaging the paintwork surface.■
Cleaner that contain solvents can damage the material being cleaned.
For the sake of the environment
Used cans of vehicle care product represent hazardous waste that is harmful to
the environment. These must be disposed of in accordance with national legisla-
tion.
Note
Because of the special tools and knowledge required, and to avoid any potential
problems with the cleaning and care of the interior of your vehicle, we recom-
mend that cleaning and care of the interior of your vehicle be carried out by a
ŠKODA Service Partner.
Taking care of your vehicle's paintwork
First read and observe the introductory information and safety warn-ings
on page 150.
Minor paint damage such as scratches, scuffs or stone chips should be treated im-
mediately if possible, using touch-up pens or sprays.
Preserving the vehicle paintwork
A thorough wax treatment provides the vehicle's paintwork with highly effective
protection against harmful environmental influences.
The vehicle must be treated with a high-quality hard wax polish at the latest,when no more drops form on the clean paintwork.
A new layer of a high-quality hard wax polish can be applied to the clean body- work after it has dried thoroughly.
Even if you use a wax preserver regularly we still recommend that you treat the paintwork of the vehicle at least twice a year with hard wax.
Polishing
Polishing is necessary if the vehicle's paintwork has become unattractive and if it
is no longer possible to achieve a gloss with wax preservatives.
If the polish does not contain any preserving elements, the paint must be treatedwith a preservative afterwards.
CAUTION
■ Never apply wax to the windows.■Mat painted or plastic parts must not be treated with polishing products or hard
waxes.■
Do not polish the paintwork in a dusty environment - risk of paint scratches.
■
Do not apply any paint care products to door seals or window guides.
■
If possible, do not apply any paint care products to parts of the bodywork that
come into contact with door seals or window guides.
Plastic parts
First read and observe the introductory information and safety warn-ings
on page 150.
Clean plastic parts with a damp cloth.
If this method does not completely clean the plastic parts, use cleaning products specially designed for this purpose.
CAUTION
Do not use paint care products on plastic parts.
151Car care

■When removing snow or ice from windows and mirror lenses ensure that the
paintwork of the vehicle is not to damage.■
Do not clean the inside of the windows with sharp-edged objects or corrosive
and acidic cleaning agents – there is a risk of damaging the heating elements or
window aerial.
Headlight lenses
First read and observe the introductory information and safety warn-ings
on page 150.
Clean plastic front headlight lenses using clean, warm water and soap.
CAUTION
■ Never wipe headlights to dry.■Do not use any sharp objects to clean the plastic lenses, as this may damage
the protective paintwork and consequently cause cracks to form on the headlight lenses.■
Do not use any harsh cleaning products or chemical solvents to clean the head-
lights, as this could damage the headlight lenses.
Door lock cylinders
First read and observe the introductory information and safety warn-
ings
on page 150.
Specific products must be used for de-icing door lock cylinders.
CAUTION
When washing your vehicle, ensure as little water as possible gets into the lock-
ing cylinders.
Cavity protection
First read and observe the introductory information and safety warn-
ings
on page 150.
All the cavities of your vehicle which are at risk from corrosion are protected for life by a layer of protective wax applied in the factory.
This wax protection does not need to be inspected or re-applied.
If any small amount of wax flow out of the cavities at high temperatures, these
must be removed with a plastic scraper and the stains cleaned using a petroleum cleaner.WARNINGSafety regulations should be observed when using petroleum cleaner to re-
move wax – risk of fire!
Wheels
First read and observe the introductory information and safety warn-
ings
on page 150.
Wheel rims
Also thoroughly wash the wheel rims when washing the vehicle on a regular ba- sis.
Regularly remove salt and brake abrasion, otherwise the rim material will be cor-
roded.
Damage to the paint layer on the wheel rims must be touched up immediately.
Light alloy wheels
After washing thoroughly and treat the wheel rims with a protective product for
light alloy wheels. Products which cause abrasion must not be used to treat the
wheel rims.
CAUTION
Severe layers of dirt on the wheels can also result in wheel imbalance. This may
show itself in the form of a wheel vibration which is transmitted to the steering
wheel which, in certain circumstances, can cause premature wear of the steering.
This means it is necessary to remove the dirt.
153Car care

Underbody protectionFirst read and observe the introductory information and safety warn-ings
on page 150.
The underside of your vehicle is protected for life against chemical and mechani-
cal influences.
When driving, it cannot be guaranteed that no damage to the protective layer will
occur.
We recommend having the protective layer underneath the vehicle and the chas-
sis checked — preferably before the beginning of winter and at the end of winter.
WARNINGNever use additional underbody protection or anti-corrosion agents for ex-
haust pipes, catalytic converters, diesel particle filters or heat shields. When
the engine reaches its operating temperature, these substances may ignite - risk of fire!
Taking care of the interior
Introduction
This chapter contains information on the following subjects:
Natural leather
155
Synthetic leather, fabrics and Alcantara ®
155
Seat covers
156
Seat belts
156
Regular and proper care helps to ensure efficiency and maintain the
value of your
vehicle.
We recommend using vehicle care products from ŠKODA Original Accessories. These are available from ŠKODA Partners. The usage instructions on the packagemust be observed.
WARNING■ Vehicle care products may be harmful to your health if not used according to
the instructions.■
Always store vehicle care products safely, in particular out of the reach of
children – risk of poisoning!
CAUTION
■ Be sure to check clothing for colourfastness to avoid any damage or visible
stains on the material (leather), panels and textiles.■
Remove fresh stains such as those from ball-point pens, ink, lipstick, shoe pol-
ish, etc., from the material (leather), panels and textiles as quickly as possible.
■
Air fresheners and scents can be hazardous to heath when the temperature in-
side the vehicle is high.
■
Do not attach scent dispensers or air fresheners to the dash panel – risk of
damage to the dash panel.
■
Do not stick any stickers on the inside of the rear windows, the rear side win-
dows and in the vicinity of the heating elements on the windscreen or near the
window aerial. These may get damaged.
■
Do not clean the roof panelling with a brush – risk of damage to the surface of
the panelling.
■
Cleaner that contain solvents can damage the material being cleaned.
■
Apply only a small amount of the cleaning and care product.
For the sake of the environment
Used cans of vehicle care product represent hazardous waste that is harmful to
the environment. These must be disposed of in accordance with national legisla-
tion.
Note
Because of the special tools and knowledge required, and to avoid any potential
problems with the cleaning and care of the interior of your vehicle, we recom-
mend that cleaning and care of the interior of your vehicle be carried out by a
ŠKODA Service Partner.
154General Maintenance