2013 Ram 2500 Owner's Manual

Advanced Front Air Bags are designed to provide addi-
tional protection by supplementing the seat belts in
certain frontal collisions depending on several factors,
including the severity and type of collision. Advanced
Front Air Bags are not expected to reduce the risk of
injury in rear, rollover, or side collisions.
The Advanced Front Air Bags will not deploy in all
frontal collisions, including some that may produce sub-
stantial vehicle damage — for example, some pole colli-
sions, truck underrides, and angle offset collisions. On
the other hand, depending on the type and location of
impact, Advanced Front Air Bags may deploy in crashes
with little vehicle front-end damage but that produce a
severe initial deceleration.
The side air bags will not deploy in all side collisions.
Side air bag deployment will depend on the severity and
type of collision.Because air bag sensors measure vehicle deceleration
over time, vehicle speed and damage by themselves are
not good indicators of whether or not an air bag should
have deployed.
Seat belts are necessary for your protection in all colli-
sions, and also are needed to help keep you in position,
away from an inflating air bag.
The ORC monitors the readiness of the electronic parts of
the air bag system whenever the ignition switch is in the
START or ON/RUN position. If the key is in the LOCK
position, in the ACC position, or not in the ignition, the
air bag system is not on and the air bags will not inflate.
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The ORC contains a backup power supply system that
may deploy the air bags even if the battery loses power or
it becomes disconnected prior to deployment.Also, the ORC turns on the Air Bag Warning
Light in the instrument panel for approxi-
mately four to eight seconds for a self-check
when the ignition is first turned on. After the
self-check, the Air Bag Warning Light will turn off. If the
ORC detects a malfunction in any part of the system, it
turns on the Air Bag Warning Light, either momentarily
or continuously. A single chime will sound if the light
comes on again after initial startup.
It also includes diagnostics that will illuminate the instru-
ment cluster Air Bag Warning Light if a malfunction is
noted that could affect the air bag system. The diagnos-
tics also record the nature of the malfunction.WARNING!
Ignoring the Air Bag Warning Light in your instru-
ment panel could mean you won’t have the air bags
to protect you in a collision. If the light does not come
on as a bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it comes
on as you drive, have an authorized dealer service the
air bag system immediately.
Driver And Passenger Advanced Front Air Bag
Inflator Units
The Driver and Passenger Advanced Front Air Bag
Inflator Units are located in the center of the steering
wheel and on the right side of the instrument panel.
When the ORC detects a collision requiring the Ad-
vanced Front Air Bags, it signals the inflator units. A large
quantity of non-toxic gas is generated to inflate the
Advanced Front Air Bags. Different air bag inflation rates
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are possible, based on several factors, including the
collision type and severity. The steering wheel hub trim
cover and the upper right side of the instrument panel
separate and fold out of the way as the air bags inflate to
their full size. The air bags fully inflate in about 50 to 70
milliseconds. This is about half of the time it takes to
blink your eyes. The air bags then quickly deflate while
helping to restrain the driver and front passenger.
The Advanced Front Air Bag gas is vented through the
vent holes in the sides of the air bag. In this way, the air
bags do not interfere with your control of the vehicle.
Supplemental Seat-Mounted Side Air Bag (SAB)
Inflator Units — If Equipped
The Supplemental Seat-Mounted Side Air Bags are de-
signed to activate only in certain side collisions.The ORC determines if a side collision requires the side
air bags to inflate, based on the severity and type of
collision.
Based on the severity and type of collision, the side air
bag inflator on the crash side of the vehicle may be
triggered, releasing a quantity of non-toxic gas. The
inflating SAB exits through the seat seam into the space
between the occupant and the door. The SAB fully inflate
in about 10 milliseconds. The side air bag moves at a very
high speed and with such a high force that it could injure
you if you are not seated properly, or if items are
positioned in the area where the side air bag inflates. This
especially applies to children.Supplemental Side Air Bag Inflatable Curtain
(SABIC) Inflator Units — If Equipped
During collisions where the impact is confined to a
particular area of the side of the vehicle, the ORC may
deploy the SABIC air bags, depending on the severity
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and type of collision. In these events, the ORC will
deploy the SABIC only on the impact side of the vehicle.
A quantity of non-toxic gas is generated to inflate the side
curtain air bag. The inflating side curtain air bag pushes
the outside edge of the headliner out of the way and
covers the window. The air bag inflates in about 30
milliseconds (about one-quarter of the time that it takes
to blink your eyes) with enough force to injure you if you
are not belted and seated properly, or if items are
positioned in the area where the side curtain air bag
inflates. This especially applies to children. The side
curtain air bag is only about 3-1/2 in (9 cm) thick when
it is inflated.
Because air bag sensors estimate deceleration over time,
vehicle speed and damage are not good indicators of
whether or not an air bag should have deployed.Front And Side Impact Sensors
In front and side impacts, impact sensors can aid the
ORC in determining appropriate response to impact
events.
Enhanced Accident Response System
In the event of an impact causing air bag deployment, if
the communication network remains intact, and the
power remains intact, depending on the nature of the
event the ORC will determine whether to have the
Enhanced Accident Response System perform the follow-
ing functions:
•Cut off fuel to the engine.
• Flash hazard lights as long as the battery has power or
until the ignition key is turned off.
• Turn on the interior lights, which remain on as long as
the battery has power or until the ignition key is
removed.
74 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

•Unlock the doors automatically.
In order to reset the Enhanced Accident Response System
functions after an event, the ignition switch must be
changed from IGN ON to IGN OFF.
9-1-1 Call Operating Instructions – If Equipped
1. Press the 9-1-1 Call buttonon the Rearview
Mirror;
NOTE: In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call
system initiates a call to a 9-1-1 operator. To cancel the
9-1-1 Call connection, press the 9-1-1 Call button on the
Rearview Mirror or press the cancellation button on the
Phone Screen . Termination of the 9-1-1 Call will turn the
green LED light on the Rearview Mirror off.
2. The LED light located between the Assist and 9-1-1 buttons on the Rearview Mirror will turn green once a
connection to a 9-1-1 operator has been made; 3. Once a connection between the vehicle and a 9-1-1
operator is made, the 9-1-1 Call system may transmit
the following important vehicle information to a 9-1-1
operator:
• indication that the occupant placed a 9-1-1 Call;
• the vehicle brand; and
• the last known GPS coordinates of the vehicle.
4. You should be able to speak with the 9-1-1 operator through the vehicle audio system to determine if
additional help is needed.
NOTE: Once a connection is made between the vehicle’s
9-1-1 Call system and the 9-1-1 operator, the 9-1-1 opera-
tor may be able to open a voice connection with the
vehicle to determine if additional help is needed. Once
the 9-1-1 operator opens a voice connection with the
vehicle’s 9-1-1 Call system, the operator should be able to
speak with you or other vehicle occupants and hear
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sounds occurring in the vehicle. The vehicle’s 9-1-1 Call
system will attempt to remain connected with the 9-1-1
operator until the 9-1-1 operator terminates the connec-
tion.
5. The 9-1-1 operator may attempt to contact appropriateemergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
WARNING!
•If anyone in the vehicle could be in danger (e.g.,
fire or smoke is visible, dangerous road conditions
or location), do not wait for voice contact from a
9-1-1 operator. All occupants should exit the vehicle
immediately and move to a safe location.
(Continued)
WARNING! (Continued)
•The 9-1-1 Call system is embedded into the vehi-
cle’s electrical system. Do not add aftermarket
electrical equipment to the vehicle’s electrical sys-
tem. This may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid inter-
ference that can cause the 9-1-1 Call system to fail,
never add aftermarket equipment (e.g., two-way
mobile radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the antennas
on your vehicle.
• Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you
need it. You could be injured if the air bag system
is not there to help protect you.
76 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

9-1-1 Call System Limitations
Vehicles sold in Canada and MexicoDO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the Assist
and 9-1-1 buttons will continuously be illuminated
red;
• The Phone Screen will display the following message
“Vehicle phone requires service. Please contact your
dealer.”; and,
• An In-Vehicle Audio message will state “Vehicle phone
requires service. Please contact your dealer.”WARNING!
• Ignoring the Rearview Mirror light could mean you
will not have 9-1-1 Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the 9-1-1 Call system immediately.
• The ORC turns on the Air Bag Warning Light on
the instrument panel if a malfunction in any part of
the system is detected. If the Air Bag Warning Light
is illuminated, have an authorized dealer service
the ORC system immediately.
Even if the 9-1-1 Call system is fully functional, factors
beyond Chrysler Group LLC’s control may prevent or
stop the 9-1-1 Call system operation. These include, but
are not limited to, the following factors:
• The ignition key has been removed from the ignition
and the delayed accessories mode is active;2
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•The ignition key is in OFF position;
• The vehicle’s electrical systems are not intact;
• The 9-1-1 Call system software and/or hardware are
damaged during a crash;
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash;
• Wireless and/or Global Positioning Satellite signals
are unavailable or obstructed;
• Equipment malfunction at the 9-1-1 operator facility;
• Operator error by the 9-1-1 operator;
• Wireless network congestion;
• Weather; and
• Buildings, structures, geographic terrain, or tunnels. NOTE:
Never place anything on or near the vehicle’s
wireless and GPS antennas. You could prevent wireless
and GPS signal reception, which can prevent your vehicle
from placing an emergency call. Wireless and GPS signal
reception is required for the 9-1-1 Call system to function
properly.
General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.
If A Deployment Occurs
The Advanced Front Air Bags are designed to deflate
immediately after deployment.
78 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE