2013 NISSAN LEAF light

10-2Troubleshooting guide/General system information
CUSTOMER ASSISTANCE
For assistance or inquiries about the NISSAN Navigation System, or to order updated map data, contact the NISSAN NAVIGATION SYSTEM
HELPDESK. See the contact information on the inside front cover of this manual.
SYSTEM UNIT
Liquid crystal display
SymptomPossible cause Possible solution
The screen is too dark. The cabin temperature is too low.Wait until the cabin temperature becomes moderate.
Screen brightness is set to the maximum darkness. Adjust the brightness setting of the screen.
“Brightness” (page 1-15)
The screen is too bright. Screen brightness is set to the maximum brightness. Adjust the brightness setting of the screen.
“Brightness” (page 1-15)
A small black spot or a small bright spot appears on the
screen. This is a typical phenomenon for liquid crystal displays. This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon billboards, high voltage electric power cables, ham
radios or other radio devices equipped to other vehicles
may adversely affect the screen.This is not a malfunction.
Image lag appears on the screen. This is a typical phenomenon for liquid crystal displays. This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is less than 508F(0 8C) . Wait until the cabin temperature rises to within 508F
(08C) and 1228F (508C) .
When looking at the screen from an angle, the screen
lightens or darkens. This is a typical phenomenon for liquid crystal displays. Adjust the brightness setting of the screen.
“Brightness” (page 1-15)
TROUBLESHOOTING GUIDE

10-4Troubleshooting guide/General system information
UNIQUE EV FUNCTIONS
Driving range
SymptomPossible cause Possible solution
The driving range cannot be displayed. The power switch is in the "ACC" position.The driving range can be displayed when the power
switch is in the "ON" position or when the READY to
drive indicator light is on.
It cannot be displayed because the distance to empty is
too short. Charge the battery. Once the distance to empty
increased it will be displayed.
The driving range is displayed in an oval shape. As a result of the system correcting latitude and longitude, it may not be displayed as a circle.This is not a malfunction.
The distance to empty that is displayed in the lower left
hand side of the driving range and the scale of the map
do not match. As the map is displayed in 2D, the distance to empty
may differ from the actual distance on the road.
This is not a malfunction.
Drive using the numerical value on the lower left hand
side of the screen as a guide.

Timer function
SymptomPossible cause Possible solution
Charging does not start at the time set. Timer charge has not been set to ON. Check on the timer charge screen whether the indicator
for [Timer 1] or [Timer 2] is on.
The EVSE (Electric Vehicle Supply Equipment) is not
connected correctly. Check that the EVSE (Electric Vehicle Supply Equip-
ment) is connected correctly.
The immediate charge switch is in the ON position. Check the immediate charge switch setting.
The power switch is in the ON position. Place the power switch in the OFF position when
setting timer charge.
The air conditioner or heater does not operate at the
time set. The Climete Ctrl. Timer is not set to ON.
On the Climete Ctrl. Timer screen, check whether the
[Timer 1] or [Timer 2] indicator is on.
The EVSE (Electric Vehicle Supply Equipment) is not
connected correctly to the vehicle. Check whether the EVSE (Electric Vehicle Supply
Equipment) is connected correctly to the vehicle.
When the Timer charge is set as the first priority, the
Climate Ctrl. Timer will not operate until the remaining
Li-ion battery power displayed in the meter exceeds 10
segments (80%) . Check the Climete Ctrl. Timer priority setting.
When the Climate Ctrl. Timer is set as the first priority,
the Climate Ctrl. Timer operates only when remaining
Li-ion battery power displayed in the meter is more than
2 segments (15%) . Charge the Li-ion battery so that the remaining Li-ion
battery power displayed in the meter is more than 2
segments (15%) and then, operate the Climate Ctrl.
Timer.
The power switch is in the ON position. Place the power switch in the OFF position when
setting timer charge.
The Climate Ctrl. Timer does not operate immediately. If the departure time set has not yet been reached, or if the departure time set is after Climate Ctrl. Timer has
operated.This is not a malfunction.
The timer charge or Climate Ctrl. Timer screen cannot
be displayed. The power switch is in the "ACC" position.
This screen can be displayed when the power switch is
placed in the "ON" position or when the READY to drive
indicator light is on.
A prompting message to update the time setting is
displayed. The system clock has not been set correctly. Set the time setting correctly.
Troubleshooting guide/General system information10-7

10-10Troubleshooting guide/General system information
Vehicle icon
SymptomPossible cause Possible solution
Names of roads and locations differ between
Plan View and Birdview
TM. This is because the quantity of the displayed information is reduced
so that the screen does not become too cluttered. There is also a
chance that names of the roads or locations may be displayed
multiple times, and the names appearing on the screen may be
different because of a processing procedure. This is not a malfunction.
The vehicle icon is not displayed in the correct
position. The vehicle was transported after the power switch was pushed off,
for example, by a ferry or car transporter. Drive the vehicle for a period of time on a road where
GPS signals can be received.
The position and direction of the vehicle icon may be incorrect
depending on the driving environments and the levels of positioning
accuracy of the navigation system. This is not a malfunction. Drive the vehicle for a
period of time to automatically correct the position
and direction of the vehicle icon.
“Current vehicle location” (page 10-28)
When the vehicle is traveling on a new road,
the vehicle icon is located on another road
nearby. Because the new road is not stored in the map data, the system
automatically places the vehicle icon on the nearest road available.
Updated road information will be included in the next
version of the map data.
The screen does not switch to the night screen
even after turning on the headlights. The daytime screen was set the last time the headlights were turned
on. Set the screen to the night screen mode using the
button when turning on the headlights.“Display adjustment” (page 1-14)
The map does not scroll even when the vehicle
is moving. The current location map screen is not displayed.
Push theMAPbutton.
The vehicle icon is not displayed. The current location map screen is not displayed. Push the MAPbutton.
The GPS indicator on the screen remains gray. GPS signals cannot be received under certain conditions, such as in a parking garage, on a road with many tall buildings, etc. Drive on an open, straight road for a period of time.
GPS signals cannot be received because objects are placed on the
instrument panel. Remove the objects from the instrument panel.
A sufficient number of GPS satellites is not available. Wait for the satellites to move to locations available for the navigation system.

10-26Troubleshooting guide/General system information
VOICE RECOGNITION
SymptomPossible cause Possible solution
The system does not operate or fails to interpret the
command correctly after speaking a voice command. The system interprets the passenger’s speech. Ask the passenger to be as quiet as possible.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The ambient noise level is excessive. (For example:
heavy rain, construction sites, inside a tunnel, oncoming
vehicles, etc.)Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak the command.
The voice command is spoken in a low voice. Speak the command in a louder voice.
The timing of speaking a command is too fast. Speak the command after confirming the following: a voice guidance is announced, a tone sounds, and an
icon on the screen changes from white to orange.
The command is spoken too slowly. Speak in a natural voice without pausing between
words.
The system announces, "Please say again". Pronunciation is unclear. Speak clearly.
The user starts speaking too late after the tone. Speak the command within 5 seconds after confirming the following: a voice guidance is announced, a tone
sounds, and an icon on the screen changes from white
to orange.
An improper command is spoken. Speak the command or a number that is displayed in
orange on the screen.
Speak the command that is shown in the command list.
The system does not correctly recognize a number
spoken. Many numbers are spoken at once.
Place a pause between the appropriate digits for
correct recognition by the system. When speaking a
telephone number, place a pause between area codes,
dial codes, etc.
Voice recognition does not operate and a tone sounds
twice after pushing the
button. Thebutton is pushed immediately after the READY
to drive indicator light is ON. Push thebutton again after a short period of time.

MONITOR SYSTEM (if so equipped)
SymptomPossible cause Possible solution
The image on the display is not clear. The front glass of the camera lens is dirty.Gently wipe off the dirt with damp soft cloth.
Moisture drops such as rain or snow form on the
camera lens. Gently wipe off the drops with soft cloth.
Light such as sunlight or a headlight beam from another
vehicle directly enters the camera. This is not a malfunction. It will return normal when the
light disappears.
Moisture condensation occurs in the camera lens due
to rapid temperature change. This is not a malfunction. It will return normal after
driving for a short period of time.
Objects on the display may not be clear in a dark place
or at night. Adjust the brightness or the contrast settings of the
screen.
The image on the display flickers. The vehicle is under fluorescent light.This is not a malfunction.
The colors of the object on the display look different
from those of the actual object. This is a typical phenomenon for cameras.
This is not a malfunction.
Image does not appear on the display. The selector lever is not shifted to the "R" position. Shift the selector lever to the "R" position.
The image appears on the display from the wrong angle. The rear hatch opens. Close the rear hatch.
Image on the display is not clearly visible. Strong light or reflected light enters the camera. This is not a malfunction.
Vertical lines appear on the image. Strong reflected light from the bumper enters the
camera. This is not a malfunction.
Troubleshooting guide/General system information10-27

*When the GPS positioning accuracy is low.
INFO:
. The vehicle icon may be misaligned when
starting the vehicle just after the READY to
drive indicator light is ON.
. The vehicle icon may also be misaligned if
different sized tires or tire chains are
installed.
. The system has a function that automatically
corrects the vehicle icon position when it is
misaligned from the actual position.
. Vehicle position correction by GPS may not
function when the vehicle is stopped.
. If the vehicle icon position does not return to
normal even after driving for a while, correct
the vehicle icon position manually.
“Adjusting current vehicle location” (page 3-75)
Detailed Map Coverage Areas
(MCA) for navigation system
This system is designed to help guiding to the
destination, and it also performs other functions
as outlined in this manual. However, the system
must be used safely and properly. Information
concerning road conditions, traffic signs and the
availability of services may not always be up-to-
date. The system is not a substitute for safe,
proper and legal driving.
Map data covers select metropolitan areas in the
United States and Canada.
Map data includes two types of areas: “Detailed
coverage areas” providing all detailed road data
and other areas showing “Main roads only”.
INFO:
Detailed map data is not available in many areas
and is generally limited to select major metro-
politan areas.
When gray road is displayed on map
. When you are driving on a road displayed in
gray after the vehicle has deviated from the
suggested route during route guidance,
automatic rerouting may not start immedi-
ately. .
The navigation system does not provide
route guidance for roads displayed in dark
green. Therefore, if the destination is set on
a road displayed in dark green, the enlarged
map display will return to the ordinary map
screen at some point on a suggested route
that is near the destination. Also, voice
guidance will stop at some point on a
suggested route that is near the destination.
. Places information and street names near
roads displayed in gray may not be con-
tained in the map data.
ROUTE CALCULATION
.There may be cases where carpool lanes are
included on a suggested route when the
automatic rerouting function is activated,
even if the “Use Time Restricted Roads” is
turned off.
“Setting conditions for route calcula-
tion” (page 3-55)
. The navigation system does not provide
route guidance for roads displayed in dark
green.
. If the destination is set on a dark green road,
the enlarged map display will switch to the
ordinary map screen at some point and
suggest a route that is near the destination.
The distance and direction to the endpoint
of the suggested route will be displayed in
Troubleshooting guide/General system information10-31

10-36Troubleshooting guide/General system information
INFO:
. If the VOICE button is pushed and held
when the vehicle is deviating from the
suggested route and when the automatic
reroute function is off, voice guidance will
announce, "Proceed to the highlighted
route."
. If the VOICE button is pushed and held
when the vehicle is going in the wrong
direction, voice guidance will announce:
"Please make a legal U-turn if possible."
Notes on voice guidance
. Voice guidance in this system should be
regarded as a supplementary function.
When driving the vehicle, check the route
on the map and follow the actual roads and
traffic regulations.
. Voice guidance is activated only for inter-
sections with certain conditions. There may
be cases where the vehicle has to turn, but
voice guidance is not provided.
. Voice guidance contents may vary, depend-
ing on the direction of the turn and the type
of intersection.
. The voice guidance timing will vary depend-
ing on the situation. .
When the vehicle has deviated from the
suggested route, voice guidance is not
available. The system will not announce this.
Refer to the map and recalculate the route.
“Recalculating route” (page 3-53)
. Voice guidance may not accurately corre-
spond with road numbers and directions at
freeway junctions.
. Voice guidance may not accurately corre-
spond to street names at freeway exits.
. The displayed street names may sometimes
differ from the actual names, or "UN-
KNOWN STREET NAME" may be dis-
played.
. Voice guidance is not available when the
[Guidance Voice] is turned off.
“Volume settings” (page 1-16)
. Voice guidance will start when the vehicle
enters the suggested route. Refer to the
map for directions to the starting point of the
route.
. When approaching a waypoint, voice gui-
dance will announce, "You have arrived at
waypoint 1 (2, 3, 4,...) ." Voice guidance will
switch to the next section of the route. When
voice guidance is not available, refer to the
map for directions. .
In some cases, voice guidance ends before
arrival at the destination. Refer to the
destination icon on the map to reach the
destination.
. If the system recognizes on which side the
destination (waypoint) is located, voice
guidance will announce "on the right/left"
after announcing the arrival at the destina-
tion.
. Voice guidance may be partially operational
or inoperative due to the angle of roads at an
intersection.
. Because freeway lane information is avail-
able only for approximately 7,000 major
freeways in North America, it is not possible
to display information for all junctions and
exits.
. Freeway exit information may differ from the
information on the actual exit signs.
. Because it is not possible to consider data
concerning roads that are seasonally avail-
able or unavailable, a route may be displayed
that does not match the actual traffic
restrictions. Be sure to follow the actual
traffic restrictions while driving.
. Canada and Alaska contain many roads with
incomplete map data. As a result, when
searching for a route, the route may include
roads with incomplete data. In regions