Service and Warranty
12Other Terms of Your Warranties
Exchanged Parts May Be Used in War-
ranty Repairs
In the interest of customer satisfaction,
the vehicle warrantor may offer exchange
service on some vehicle parts. This serv-
ice is intended to reduce the amount of
time your vehicle is not available for your
use because of repairs. Parts used in ex-
change service may be new, remanufac-
tured, reconditioned, or repaired,
depending on the part involved.
All exchange parts that might be used
meet new parts standards and have the
same limited warranties.
Examples of the kinds of parts that might
be serviced in this way are:
• engine assemblies;
• transmission assemblies;
• instrument cluster assemblies;
• radios, tape and CD players;
• speedometers; and
• powertrain control modules.
To help control suspected ozone-deplet-
ing agents, the EPA requires the capture,
purification, and reuse of automotive air-
conditioning refrigerant gases. As a result,
a repair to the sealed portion of your air-
conditioning system may involve the in-
stallation of purified reclaimed refrigerant.Pre-Delivery Service
A defect in or damage to the mechanical,
electrical, sheet-metal, paint, trim, and
other components of your vehicle may
have occurred at the factory or while it
was being shipped to the authorized
Sprinter Dealer.
Such a defect or damage is usually de-
tected and corrected at the factory. In ad-
dition, authorized Sprinter Dealers must
inspect each vehicle before delivery. They
repair any defects or damage detected be-
fore the vehicle is delivered to you.
Production Changes
Changes may be made in vehicles sold by
the vehicle distributor and its authorized
Sprinter Dealers at any time without incur-
ring any obligation to make the same or
similar changes on vehicles previously
built or sold.
