Service and Warranty
10What’s Not Covered
Environmental Factors Not Covered
Your limited warranties do not cover dam-
age caused by environmental factors such
as airborne fallout, bird droppings, chemi-
cals, tree sap, salt, ocean spray, acid rain,
and roadhazards. Nor do your limited war-
ranties cover damage caused by hail-
storms, windstorms, tornadoes,
sandstorms, lightning, floods, and earth-
quakes.Your limited warranties do not
cover conditions resulting from anything
impacting the vehicle.
This includes cracks and chips in glass,
scratches and chips in painted surfaces,
or damage from collision.
Maintenance Costs Not Covered
Your limited warranties do not cover the
costs of repairing damage caused by poor
or improper maintenance. Nor do they
cover damage caused by the use of con-
taminated fuels, or by the use of fuels,
oils, lubricants, cleaners or fluids other
than those recommended in your Opera-
tor’s Manual.
The limited warranties do not cover the
costs of your vehicle’s normal or sched-
uled maintenance - the parts and services
that all vehicles routinely need. Some of
these parts and services, which your limit-
ed warranties do not cover, include:
• lubrication;
• engine tune-ups;
• replacing filters, coolant, spark plugs,
bulbs and sealed light assemblies, re-
mote control batteries, fluorescent bal-
last & tubes, or fuses (unless those
costs result from a covered repair);• cleaning and polishing;
• floor mats;
• mud flaps; and
• replacing worn wiper blades, worn
brake pads and linings, or clutch linings.
Racing Not Covered
Your limited warranties do not cover the
costs of repairing damage or conditions
caused by racing, nor do they cover the re-
pair of any defects that are found as the
result of participating in a racing event.
Certain Kinds of Corrosion Not
Covered
Your limited warranties do not cover the
following:
• corrosion caused by accident, damage,
abuse, or vehicle alteration;
• surface corrosion caused by such
things as industrial fallout, sand, salt,
hail, and stones;
• corrosion caused by the extensive or
abnormal transport of caustic materials
like chemicals, acids, and fertilizers;
and
• corrosion of special bodies, body con-
versions, or equipment that was not
supplied with your Sprinter vehicle
when it left the manufacturing plant.
Service and Warranty
13Emission Warranties Required By Law
Federal Emission Warranty -
Diesel Heavy Duty Vehicle
A. Parts Covered for 5 Years or
100,000 Miles
Diesel equipped heavy duty vehicles have
a diesel engine Emission Warranty which
warrants the following emission parts for
5 years or 100,000 miles, whichever oc-
curs first. These limits are counted from
the time when your New Vehicle Limited
Warranty begins, see (
Page 5).
The covered parts are:
I. Air Induction System
Air Cleaner Housing
Charge Air Cooler
Charge Air Distribution Line
Electric Intake Air Throttle (with Throttle
Valve Step Motor)
Intake Port Shutoff
Turbocharger
II. Fuel Metering System
Fuel Filter
Fuel Injector
Fuel Pressure Regulator
Fuel Pump (Electric)
Fuel Rail
Fuel Rail Pressure Sensor
High Pressure PumpIII. Ignition System
Glow Plug
Glow Time Control Module
IV. Exhaust Gas Recirculation System
EGR Cooler
EGR Valve
V. Positive Crankcase Ventilation
Crankcase Ventilation Valve/Line
VI. Fuel Evaporative Control
Fuel Tank (with integrated Vent Valve and
Fill Neck)
VII. Exhaust/Diesel Exhaust Fluid
(DEF) System
DEF Delivery Pump (with Pressure Sensor)
DEF Injection Valve
DEF Line
DEF Tank (with Temperature Sensor and
Fluid Level Gauge)
Diesel Oxidation Catalyst (and/or Diesel
Particulate Filter)
Exhaust Manifold
Exhaust Pipe (Front)
Selective Catalytic Reduction Catalyst
Service and Warranty
17Emission Warranties Required By Law
California Emission Warranty (cont’d)
Coverage
SHORT-TERM EMISSION-RELATED
PARTS (CA, CT, MA, MD, ME, NJ,
OR, PA, RI, VT, WA):
I. Air Induction System
Air Cleaner Housing
Charge Air Cooler
Charge Air Distribution Line
Electric Intake Air Throttle (with Throttle
Valve Step Motor)
Intake Port Shutoff
Turbocharger
II. Fuel Metering System
Fuel Filter
Fuel Injector
Fuel Pressure Regulator
Fuel Pump (Electric)
Fuel Rail
Fuel Rail Pressure Sensor
High Pressure Pump
III. Ignition System
Glow Plug
Glow Time Control Module
IV. Exhaust Gas Recirculation System
EGR Cooler
EGR Valve
V. Positive Crankcase Ventilation
Crankcase Ventilation Valve/Line
VI. Fuel Evaporative Control
Fuel Tank (with integrated Vent Valve and
Fill Neck)VII. Exhaust/Diesel Exhaust Fluid
(DEF) System
DEF Delivery Pump (with Pressure Sensor)
DEF Injection Valve
DEF Line
DEF Tank (with Temperature Sensor and
Fluid Level Gauge)
Diesel Oxidation Catalyst (and/or Diesel
Particulate Filter)
Exhaust Manifold
Exhaust Pipe (Front)
Selective Catalytic Reduction Catalyst
VIII. Engine Emissions Control Sys-
tems/Sensors
Accelerator Pedal Module
Camshaft Position Sensor
Charge Air Pressure Sensor
Charge Air Temperature Sensor
Crankshaft Position Sensor
DEF Control Module
Engine Control Module
Engine Coolant Temperature Sensor
Exhaust Back Pressure Sensor
Exhaust Differential Pressure Sensor
Exhaust Gas Temperature Sensor
Fuel Temperature Sensor
Heated Cooling Water Thermostat
Manifold Air Pressure Sensor
Mass Air Flow Sensor (with Integrated In-
take Air Temperature Sensor)
NO
X Sensor
O
2 Sensor
Transmission Control Module
Vehicle Speed Sensor (Front Wheels)
Vehicle Speed Sensor (Rear Wheels)
Service and Warranty
18Emission Warranties Required By Law
California Emission Warranty (cont’d)
Coverage
IX. On-Board Diagnostics
Instrument Cluster (Malfunction Indicator
Lamp)LONG-TERM EMISSION-RELATED
PARTS (CA, CT, MA, MD, ME, NJ, OR, PA,
RI, VT, WA):
Part Description:
Charge Air Distribution Line
DEF Control Module
DEF Delivery Pump (with Pressure Sensor)
DEF Tank (with Temperature Sensor and
Fluid Level Gauge)
Diesel Oxidation Catalyst (and/or Diesel
Particulate Filter)
EGR Cooler
EGR Valve
Electric Intake Air Throttle (with Throttle
Valve Step Motor)
Engine Control Module
Exhaust Manifold
Exhaust Pipe (Front)
Fuel Injector
Fuel Pressure Regulator
Fuel Pump (Electric)
Fuel Rail
Fuel Tank (with Integrated Vent Valve and
Fill Neck)
High Pressure Pump
Instrument Cluster (Malfunction Indicator
Lamp)
Intake Port Shutoff
NO
X Sensor
Selective Catalytic Reduction Catalyst
Transmission Control Module
Turbocharger
