2013 MERCEDES-BENZ SPRINTER power steering

Brake system
Malfunction .................................... 198
Warning lamp ................................. 210
Breakdown
Fire extinguisher ............................ 266
First-ai dkit.................................... 266
Jump-starting ................................. 267
Reflective safety jacket .................. 265
Vehicle tool kit ............................... 264
Warning lamp ................................. 265
Warning triangl e............................ 265
see Flat tire
see Towing away
see Tow-starting
Bulb
see Changing bulbs
Bulb failure indicator ..........................90C
Care Car wash ........................................ 256
Display ........................................... 260
Exterior lights ................................ 258
Notes ............................................. 255
Paint .............................................. 257
Plastic trim .................................... 260
Power washer ................................ 257
Rea rview camera .......................... 259
Roof lining ...................................... 261
Seat bel t........................................ 261
Seat cover ..................................... 261
Selector leve r................................ 260
Sensors ......................................... 259
Sliding door ................................... 259
Steering wheel ............................... 260
Step (electrical )............................. 260
Trim pieces .................................... 260
Washing by hand ........................... 256
Washing the engine .......................257
Wheels ........................................... 258
Windows ........................................ 257
Wiper blades .................................. 258
Cargo compartment
Activating/deactivating
ventilation ...................................... 129
Cargo compartment floor ...................28Cargo tie-down points and tie
downs
Important safety notes ..................234
Cargo tie-down rings
Installing ........................................ 236
Permissible tensile loa d................. 327
Car wash (care) ................................. 256
CD player/CD changer ......................183
Cell phone see Mobile phone
Center console overview ....................36
Central locking Automatic locking ............................ 69
Important safety notes ....................69
Locking/unlocking (buttons) ...........69
Locking/unlocking (SmartKey) ........64
Locking/unlocking manually ............ 69
Central locking system
see Centra llocking
Changing bulbs
Additional indicators (roof) ............101
Additional turn signals ...................101
Backup lamp (Chassis Cab) ...........100
Backup lamps .......................... 99, 101
Bi-Xenon bulbs ................................. 96
Brake lamps ............................ .99, 101
Brake lamps (Chassis Cab) ............100
Cornering lamps .............................. 98
Courtesy lights ............................... 101
Display message ............................ 201
Fog lamps ........................................ 98
Front interio rlight .......................... 102
High-beam headlamps .....................98
Important safety notes ....................96
Interior light ................................... 102
Interior lighting .............................. 102
License plate lamp ................100, 101
License plate lamp (Chassis Cab) ..100
Low-beam headlamps ......................98
Overview of lamp types (front
bulbs) .............................................. .97
Overview of lamp types (rear
bulbs, Cargo Van/Passenger Van) ...99
Overview of lamp types (rear
bulbs, Chassis Cab) .......................100
Parking lamps .................................. 98
Perimeter lamp .............................. 101
Rea rfog lamp .......................... 99, 1016
Index

Operating system
see On-board computer
Operator's Manual
General notes .................................. 23
Vehicle equipment ...........................23
Outline lamp
Changing bulbs .............................. 101
Outside temperature display ...........177
Overhead control panel ......................37
Overrevving range .............................177
Overrun cutoff ................................... 148P
Pain tcode number ............................ 315
Paintwork (cleaning instructions) ...257
Paper holder ...................................... 225
Parking ............................................... 145
Important safety notes ..................145
Parking brake ................................ 146
Rea rview camera .......................... 161
Whee lchock .................................. 147
see PARKTRONIC
Parking aid
see PARKTRONIC
see Rea rview camera
Parking brake
Display message ............................ 201
Notes/function .............................. 146
Parking lamps
Changing bulbs ................................ 98
PARKTRONIC
Deactivating/activating .................159
Driving system ............................... 157
Function/notes ............................. 157
Important safety notes ..................157
Problem (malfunction) ...................161
Range of the sensors .....................157
Roll-back warning .......................... 159
Trailer towing ................................. 160
Warning displa y............................. 159
Partition sliding door
Important safety notes ....................75
Opening/closing .............................. 75
Passenger compartment air-
conditioning system
see Climate control Passenge
rcompartment heating
see Climat econtrol
Perimeter lamp
Changing bulbs .............................. 101
Plastic trim (cleaning instructions) .260
Power supply Battery isolating switch .................132
Switching off .................................. 133
Switching on .................................. 133
Power take-off
Engine spee dsetting ..................... 167
Power washers .................................. 257
Power windows see Side windows
Preparing for a journey
Checks in the vehicle .....................134
Visual check of the vehicle
exterio r.......................................... 134
Product information ............................22
Protection of the environment General notes .................................. 22
Pulling away ...................................... 135 Q
Qualifie dspecialis tworkshop ...........26 R
Radiator cover ..................................... 28
Radio Changing stations (vehicles with
steering wheel buttons) .................182
Setting statio nselection (vehicles
with steering wheel buttons) .........188
see separate operating instructions
Radio-based vehicle components
Declaratio nofconformity ................ 25
Rain and light sensor
Setting the sensitivity (vehicles
with steering wheel buttons) .........189
Windshield wiper ........................... 103
Range (vehicles with steering
wheel buttons) .................................. 190
Rear bench seat Installing/removing (Passenger
Van) ................................................. 83
Stowage compartment (crewcab) ..224 14
Index

S
Safety Children in the vehicle .....................50
Child restraint systems ....................50
Safety systems
see Driving safety systems
Seat belts
Adjusting the height ......................... 48
Belt force limiters ............................ 50
Belt warning/warning lamp .............49
Cleaning ......................................... 261
Correct usage .................................. 47
Display message ............................ 201
Emergency Tensioning Devices ....... .50
Fastening ......................................... 48
Important safety guidelines .............47
Safety guidelines ............................. 43
Warning lamp ................................. 219
Seat heating ........................................ .85
Seats Adjusting lumbar support ................80
Adjusting the co-driver's seat ..........80
Adjusting the head restraint ............84
Armrest ............................................ 84
Cleaning the cover .........................261
Folding sea t..................................... 82
Important safety notes ....................80
Rea rbenchs eat............................... 83
Seat heating .................................... 85
Setting the driver's seat ................... 80
Swivel seat ....................................... 81
Twi nco-driver's seat ........................ 82
Securing loads
Important safety notes ..................234
Selector lever
Cleaning ......................................... 260
Sensors (cleaning instructions) .......259
Service Center see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 249
Exceeding a service due date ........249
Notes ............................................. 249
Service due date (automatic
display) .......................................... 249Service products
Bio-diesel (FAME fuel ).................... 317
Brake fluid ............................. 245, 324
Coolant (engine) ............................ 324
Diese l............................................ 317
Diesel Exhaust Fluid (DEF) .............320
Engine oil ....................................... 321
Fuel ................................................ 317
Important safety notes ..................316
Power steering fluid .......................323
Refrigerant ..................................... 326
Transmission oil ............................. 323
Washer fluid .................................. .326
Settings
Resetting all (vehicles with
steering wheel buttons) .................183
Resetting submenus (vehicles
with steering wheel buttons) .........184
Setting the air distribution ...............113
Setting the airflow ............................114
Setting the clock Vehicles without steering wheel
buttons .......................................... 179
Vehicles with steering wheel
buttons .......................................... 186
Short journeys (diesel particle
filter) ................................................... 149
Side windows Cleaning ......................................... 257
Hinged sid ewindows ....................... 76
Important safety information ...........76
Opening/closing .............................. 76
Overview .......................................... 76
Problem (malfunction) .....................77
Resetting ......................................... 77
Sliding door
Child-proof locks .............................. 55
Cleaning ......................................... 259
Closing assist ................................... 72
Important safety notes ....................70
Opening/closing .............................. 70
SmartKey
Changing the battery .................66, 67
Changing the locking system
settings .......................................... 189
Checking the battery .......................66
Display message ............................ 209
Door central locking/unlocking .......64 16
Index

G
WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Vehicles without steering wheel buttons: if
the BAS driving safety system is
malfunctioning, the 000Awarning lamp lights
up while the engine is running (Y page 210).
BAS operates in emergency braking
situations. If you depress the brake quickly,
BAS automatically increases the brake
pressure, thereby reducing the stopping
distance.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. EBD (electronic brake force
distribution)
Note the section on 'Important safety notes'
(Y page 56). G
WARNING
If EBD has malfunctioned, the rear wheels can
still lock, e.g. under full braking. This
increases the risk of skidding and an accident.
You should therefore adapt yourd riving style
to the different handling characteristics. Have
the brake system checked at a qualified
specialist workshop.
EBD monitors and controls the brake
pressure to the rear wheels. This enables EBD
to improve handling during braking.
Observe the information on warning and
indicator lamps (Y page 210). ESP
®
(Electronic Stability Program)
Note the section on 'Important safety notes'
(Y page 56). G
WARNING
If ESP ®
is malfunctioning it willn ot provide
any vehicle stabilization. There is an increased
risk of skidding or of an accident.
Exercise caution when continuing to drive.
Have ESP ®
checked at a qualified specialist
workshop.
! Only operate the vehicle briefly
(maximum of 10 seconds) on a brake
dynamometer. The key must be turned to
position 1in the ignition lock during this
time. You could otherwise damage the
drive train or the brake system.
! Do not run the vehicle on a roller
dynamometer (e.g. for performance tests).
If you must operate the vehicle on a roller
dynamometer, please consult a qualified
specialist workshop in advance. You could
otherwise damage the drive train or the
brake system.
If you activate or deactivate ESP ®
in a vehicle
with engageable all-wheel drive, ESP ®
will be
deactivated for the duration of the
activation/deactivation process.
If ESP ®
is malfunctioning, the 0002indicator
lamp lights up while the engine is running and
the engine power may be reduced
(Y page 210).
ESP ®
monitors driving stability and detects a
tendency of the vehicle to understeer or
oversteer (skidding) in good time. If ESP ®
detects that the vehicle is deviating from the
direction desired by the driver, one or more
wheels are braked to stabilize the vehicle. The
engine output is also modified to keep the
vehicle on the desired course within physical
limits. ESP ®
greatly assists you when driving
on wet or slippery road surfaces. ESP ®
also
stabilizes the vehicle when braking.
The 000D warning lamp in the instrument
cluster flashes when ESP ®
is intervening. Driving safety systems
57Safety Z

If ESP
®
intervenes:
X Do not deactivate ASR under any
circumstances.
X When driving off, apply as little throttle as
possible.
X Adapt yours peed and driving style to the
prevailing road conditions.
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly. ASR (acceleration skid control)
General notes Important safety notes
Note the section on 'Important safety notes'
(Y
page 56).
ASR can neither reduce the risk of an accident
nor suspend the laws of physics if the driver
does not pay attention when pulling away or
accelerating. ASR is only an aid. Always adapt
your driving style to suit the prevailing road
and weather conditions.
Vehicles without steering wheel buttons: if
ASR is malfunctioning, the 000Aindicator
lamp lights up while the engine is running and
the engine power may be reduced
(Y page 210).
ASR significantly improves traction, i.e. the
transmission of power from the tires to the
road surface, and thus increases the vehicle's
driving stability. If the driving wheels start to
spin, ASR brakes individual drive wheels and
limits the engine torque. ASR thus
significantly assists you when pulling away
and accelerating, especially on wet or
slippery roads.
If traction on the road surface is not sufficient,
even ASR will not allow you to pull away
without difficulty. The type of tires and total
weight of the vehicle as well as the gradient
of the road also play a crucial role. If ASR intervenes, the
000Dwarning lamp in
the instrument cluster flashes.
Activating/deactivating ASR G
WARNING
If deactivated, ASR will not attempt to
stabilize the vehicle during pulling away and
acceleration. There is an increased risk of
skidding and of an accident.
Only deactivate ASR in the situations
described in the following.
! If you deactivate ASR, ESP ®
will still
intervene to stabilize the vehicle. Frequent
braking automatically triggered by ESP ®
can damage the brake system.
For this reason, deactivate ASR only briefly
and when absolutely necessary. When ESP
®
is intervening and the 000D
warning lamp in the instrument cluster is
flashing, leave ASR on. In this case, only
depress the accelerator pedal as far as
required when pulling away.
X Press the 0006button.
If ASR is deactivated, the 000Dwarning
lamp in the instrument cluster lights up.
ASR is automatically activated when the
engine is started.
It may be best to deactivate ASR briefly in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel 58
Driving safet
ysystemsSafety

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Breaking-in notes
The first 1,000 miles (1,500 km)
New or replaced brake pads and brake disks
only reach their optimum braking effec tafter
100 miles (a few hundred kilometers). Until
then, compensate for this by applying greater
force to the brake pedal.
For the service life and economy of your
vehicle it is crucial that you brea kinthe
engine with due care.
R Therefore, protect the engine for the first
1,000 miles (1,500 km) by driving at
varying vehicle and engine speeds.
R Avoid overstraining the vehicle and high
engine speeds during this period, e.g.
driving at full throttle. Do not exceed 0001of
the maximum speed for each gear.
R Do not change down a gear manually in
order to brake.
R Try to avoid depressing the accelerator
pedal beyond the point of resistance
(kickdown).
R The shift ranges 3,2or 1should only be
engaged when driving slowly, e.g. when
driving in mountainous terrain.
After 1,000 miles (1,500 km), you can
increase the engine speed gradually and
accelerate the vehicle up to full speed.
i You should also observe these notes on
breaking-in if the engine or parts of the drive train on your vehicle have been
replaced. Driving
Important safety notes
G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident .Release
the parking brake fully before driving off. Battery isolating switch
Important safety notes !
Make sure that the key is in position 0in
the ignition lock and wait at least
20 seconds before disconnecting or
connecting the battery isolating switch.
You could otherwise damage electrical
system components.
You can use the battery isolating switch to
disconnect the power supply to all your
vehicle's consumers. This will prevent
uncontrolled battery discharge caused by off-
load curren tconsumption.
If your vehicle is equipped with an auxiliary
battery in the engine compartment, you will
need to disconnect both batteries. Only then
is the electrical system fully disconnected
from the power supply. 132
DrivingDriving and parking

i
Only switch the vehicle to de-energized
using the battery main switch if:
R the vehicle is stationary for a lengthy
period
R it is absolutely necessary
After the power supply has been activated,
you will need to reset the side windows
(Y page 77).
Switching off the power supply !
When you clamp the connector under the
accelerator pedal, make sure that the
connector does not become damaged or
dirty. It may otherwise not be possible to
restore the electrical connection when the
parts are reassembled. Battery isolating switch in the driver's footwell, on
the right-hand side next to the accelerator pedal
X Remove the key from the ignition lock and
waitf or about 20 seconds.
X Press and hold button 0006and unplug
connector 0005from the earth pin.
X Clamp connector 0005under the accelerator
pedal so that it cannot make contact with
the earth pin.
All starter battery consumers are
disconnected from the power supply. Switching on the power supply X
Insert the key into the ignition lock.
X Press connector 0005onto earth pin 0006until
you feel it engage and the lock inhibitor is
released.
Connector 0005must be in full contact with
earth pin 0006.
All consumers are reconnected to the DC
power supply. Key positions
0011
To insert/remove the key, to lock the
steering wheel
0008 To unlock the steering wheel, power
supply for some consumers (e.g. the
radio)
0009 To switch on the ignition, power supply for
all consumers, preglow and drive position
000A To start the engine
On vehicles with a battery main switch, you
must first switch on the power supply
(Y page 132). Driving
133Driving and parking Z

Problems with the engine
Problem Possible causes/consequences and
0004 Solutions
The engine does not
start.
The starter motor can
be heard. There is air in the fuel system.
X
Turn the key back to position 0in the ignition lock before
attempting to start the engine again.
X Start the engine again.
Please bear in mind that lengthy and frequent starting attempts
will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can
be heard. The reserve
fuel warning lamp is lit
and the fuel gage is at
0. The fuel tank has been run dry.
X
Refuel the vehicle.
If you drive until the fuel tank is completely empty, air may get into
the fuel system. If the engine does not start after refueling, bleed
the fuel system as follows:
X Turn the key to position 2in the ignition for approximately
10 seconds.
X Start the engine continuously for a maximum of 60 seconds.
If the engine does not start:
X Wait approximately 2minutes.
X Start the engine continuously for a maximum of 60 seconds
again.
X If the engine still fails start, do not continue trying to start it.
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor
cannot be heard. The
yellow
0018engine
diagnostic lamp and
the yellow 0009DEF
indicator lamp 1
light
up. The exhaust gas aftertreatmen
tis faulty, an emission-relevant
malfunction has occurred or the DEF reserve has been used up.
The engine management prevents the engine from starting.
This malfunction or defect can damage the exhaust gas
aftertreatment.
X Observe the messages in the display:
R on vehicles without steering-wheel buttons (Y page 195)
R on vehicles with steering-wheel buttons (Y page 204) and
(Y page 204). The engine does not
start.
The starter motor
cannot be heard. The battery isolating switch is switched off.
X
Switch on the power supply (Y page 132).1
Only vehicles without steering-wheel buttons. Driving
137Driving and parking Z