Driving systems
Display messages Possible causes/consequences and
0004 Solutions
Limit
... km/h The speed display flashes.
The vehicle has exceeded the speed set fo
rvariable
SPEEDTRONIC, e.g .onasteep downhill gradient (overrun mode).
X Apply the brakes yourselfa s required.Cruise control
Visit workshop Cruise control has been deactivated due to a malfunction.
X Have cruise control checked at a qualified specialist workshop. Tires
Display messages Possible causes/consequences and
0004 Solutions
Tire pres. Adjust
pres.
0001 The pressure is insufficient in one or more tires, or the pressures
of the individual tires differ significantly.
X
Check the tire pressure at the next opportunity and correct it if
necessary (Y page 281). Tire pres.
monitor
inoperative The tire pressure monitor has malfunctioned.
X
Have the tire pressure monitor and the wheels checked at a
qualified specialist workshop. Tire pres.
monitor currently
unavailable The tire pressure monitor function is temporarily unavailable due
to radio interference or undervoltage.
X
Once the causes have been remedied, the tire pressure monitor
is automatically activated. Tire pres.-
monitor
inoperative No
wheel sensors The tire pressure monitor is not receiving signals from one or more
wheels because:
R a wheel has been replaced with the spare wheel without wheel
electronics.
R the maximum temperature on one of the wheel electronics units
has been exceeded.
R the wheel electronics are malfunctioning.
X Have the tire pressure monitor and the wheels checked at a
qualified specialist workshop. Display messages
207On-board computer and displays Z
Display messages Possible causes/consequences and
0004 Solutions
Check tire(s)
0001 The pressure of one or more tires has dropped significantly. If the
tire pressure monitor has detected the affected wheel, the wheel
position is also displayed.
X
Stop the vehicle as soo naspossible, paying attention to road
and traffic conditions.
X Check the tires.
X Repairorc hange the wheel if necessary (Y page 302).
X Check the tire pressure and correct it if necessary
(Y page 281).
The display message disappears automatically after driving for
a few minutes with the corrected tire pressure. Warning Tire defect
0001 One or more tires is losing air rapidly.Ift
he tire pressure monitor
has detected the affected wheel, the wheel position is also
displayed.
X Stop the vehicle without making any sudden steering or braking
maneuvers, paying attention to the traffic conditions as you do
so.
X Repair or change the wheel (Y page 302).Vehicle
Display messages Possible causes/consequences and
0004 Solutions
0010
Battery/
Alternator Visit
workshop The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the poly-V-belt.
X If the poly-V-belt is torn: do not continue driving. Consult a
qualified specialist workshop.
X If the poly-V-belt is not damaged: have the vehicle checked as
soon as possible by a qualified specialist workshop. 0001
Electrical Step The electrical step has retracted or extended only partially or not
at all.
X
Make sure there is sufficient free space for the electrical step.
X Open or close the sliding door again.
X If the electrical step still does not extend or retract fully, push
the step in manually (Y page 72). Before stepping out, remind
the passengers that the step is missing. 208
Display messagesOn-board computer and displays
Problem Possible causes/consequences and
0004 Solutions
0013
The yellow air
filter indicator
lamp is lit while
the engine is
running. The service limit for the air filter has been reached. The air filter
is dirty.
X
Have the air filter element replaced as soon as possible at a
qualified specialist workshop. 000A
The yellow tire
pressure
monitor warning
lamp comes on. G
WARNING
The tire pressure monitor indicates a rapid or severe loss of
pressure in at least one tire.
X Stop the vehicle without making any extreme steering
maneuvers or braking suddenly. Pay attention to the traffic
conditions while doing so.
X Check the tires and correctt he tire pressure. If a tire continues
to lose pressure, it must be replaced. Replace damaged tires
immediately.
The warning light will go out after the flat tire has been rectified
and you have been driving for a few minutes.
X Vehicles with steering wheel buttons: also observe the
messages in the display (Y page 192).000A
US vehicles
only:
The yellow tire
pressure
monitor warning
lamp flashes for
60 seconds and
then remains lit. The tire pressure monitor has malfunctioned.
X
Have the tire pressure monitor and the wheels checked at a
qualified specialist workshop. 000E
The yellow water
separator
indicator lamp is
lit when the
ignition is
switched on. The water that has collected in the water separator of the fuel filter
has reached the maximum level.
X
Drain the water separator (Y page 247).218
Indicator and warning lamps in the instrument clusterOn-board computer and displays
R
When transporting luggage, always use the
cargo tie-down rings and a parcel net, if
present.
R Use cargo tie-down rings and fasteners
which are suitable for the weight and size
of the load.
Always observe the operating instructions of
the respective manufacturer when using
suitable load securing aids or tie downs. In
particular, the information on the end of
service life.
Load securing aids and tie downs may not be
used, for example, if:
R identification marks are missing or illegible
R there are yarn breakages, damage to
bearing seams or other signs of tearing
R there are signs of shearing, deformation,
pinching or other damage
R there is damage to clamping or connecting
elements
Load securing aids and tie downs in this
condition are ready for discard and must be
replaced. If you use load securing aids or tie
downs which are worn out, the load may not
be sufficiently secured and could cause
damage to property.
After an accident, the following must be
checked at a specialist workshop:
R a damaged cargo compartment floor
R a damaged loading area
R the cargo tie-down rings
R the tie downs
Otherwise, the load may not be correctly
secured the nextt ime anything is stowed.
Even if you follow all loading guidelines, the
load increases the risk of injury in the event
of an accident. Observe the tips in the
"Securing a load" (Y page 234) and "Load
distribution" (Y page 234) sections. Before loading
! The anti-slip mats cannot be used for
securing goods and must be replaced when
they show signs of:
R Permanent deformation and crushing
R Crack formation
R Cuts
X Tire pressure: checkthe tire pressure and
correct if necessary (Y page 278).
X Cargo compartment floor: clean the
cargo compartment floor.
The cargo compartmentf loor must be free
fro mo il and dust, dry and swept clean to
prevent the load fro mslipping.
X Place non-slip mats (anti-slip mats) on the
cargo compartment floor if necessary. During loading
! On passenger van versions with
maximum seating layout, the permissible
rear axle load would be exceeded if the full
payload were to be loaded in the cargo
compartment.
X Observe the gross axle weight rating and
permissible gross vehicle weight for your
vehicle.
Take into account that your vehicle's curb
weight is increased if accessories or
optional equipmen tare installed. The
maximu mpayload is thus reduced.
X Observe the notes on load distribution
(Y page 234).
The overall cente rofgravity of the load
should always be as low as possible,
centered and between the axles near the
rear axle.
X Secure the load (Y page 234).
Always observe the relevant country-
specific legal requirements, laws and
regulations. Loading guidelines
233Transporting loads Z
Checks after loading
G
WARNING
Combustion engines emit poisonous exhaust
gases, such as carbon monoxide. If the sliding
door or rear door is open when the engine is
running, exhaust gases can ente rthe vehicle
interior, especially during the journey. There
is a risk of poisoning.
Always switch off the engine before opening
the sliding door or rear door. Never drive the
vehicle when the sliding door or rear door is
open.
X Securing loads: check that the load is
secure before every journey and at regular
intervals during a long journey, and correct
if necessary.
X Doors: close the sliding doors and rear
doors.
X Tire pressure: adjust the tire pressures
according to the vehicle load
(Y page 278).
X Driving style: adapt your driving style
according to the vehicle load. Load distribution
General notes
! Excessive loads on individualp oints of the
cargo floor or on the load surface impair
vehicle handling characteristics and could
cause damage to the floor covering.
The overall center of gravity of the load should
always be as low as possible, centered and
between the axles near the rear axle.
On Cargo Vans/Passenger Vans:
X Always transport loads in the cargo
compartment.
X Always place the load against the backrests
of the rear bench seat.
X Move large and heavy loads as far towards
the front of the vehicle as possible against the rear bench seat. Stow the load flush
with the rear bench seat.
X Always additionally secure the load with
suitable load-securing aids or tie downs.
Observe the following notes:
R Do not stack loads higher than the upper
edge of the backrests.
R Transport loads behind seats that are not
occupied.
R If the rear bench seat is not occupied, insert
the seat belts crosswise into the buckle of
the opposite seat belt. Securing loads
Important safety notes
G
WARNING
If you attach the tie-down incorrectly when
securing the load, the following may occur in
the event of abrupt changes in direction,
braking maneuvers or an accident:
R the cargo tie-down rings may become
detached or the tie-down may tear if the
permissible load is exceeded
R the load may not be restrained.
This may cause the load to slip, tip over or be
tossed about, striking vehicle occupants.
There is a risk of an accident and injury.
Always tension the tie-downs in the proper
manner and only between the described
cargo tie-down rings. Always use tie-downs
designed specifically for the loads. G
WARNING
You may not transport anyone in the cargo
compartment or on the load surface. Never
let more people ride in the vehicle than there
are seat belts available. Make sure everyone
riding in the vehicle is correctly restrained
with a separate seat belt. Never use a seat
belt for more than one person at a time. 234
Securing loadsTransporting loads
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment
G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components.
Components damaged in this way may fail
unexpectedly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis componentsr eplaced
immediately.
! Observe the minimum distance to be
maintained between the nozzle of the
power washer and objec ttobe cleaned, as
outlined below:
R approximately 2.2 ft(70 cm) when using
round-jet nozzles
R approximately 1ft(30 cm) whe nusing
25°flat-spray jets and dirt blasters
Keep the water jet moving while cleaning.
To avoid causing damage, do not point the
water jet directly at:
R door joints
R brake hoses
R electrical components
R electrical connections
R seals
R drive train, especially not at the
intermediate bearing of the propeller
shaft
R rear view camera (camera lens and
microphone opening on the bottom)
Keep a minimum distance of
1.6 ft(50 cm).
Cleaning the engine !
Water must not enter intake or ventilation
openings. When cleaning with high
pressure water or steam cleaners, the spray must not be aimed directly at
electrical components or the terminals of
electrical lines.
Preserve the engine after the engine has
been cleaned. Protect the belt drive system
from exposure to the preservative agent.
Also observe the information in the section
"Powerw asher" (Y page 257).
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces .You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visit a qualified
specialist workshop.
X Remove impurities immediately, where
possible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
Cleaning the windows G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades. Care
257Maintenance and care Z
Useful information
............................274
Important safety notes ....................274
Operation ........................................... 274
Operation in winter ...........................276
Tire pressure ..................................... 278
Loading the vehicle ..........................286
What you should know about
wheels and tires ............................... 289
Flat tire .............................................. 295
Changing wheels ............................... 302
Wheel and tire combination .............308
Spare wheel ....................................... 308 273Wheels and tires
Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Important safety notes
G
Warning
Af lat tire severely impairs the driving,
steering and braking characteristics of the
vehicle. There is a risk of an accident.
do not drive with aflat tire. Immediately
replace the flat tire with your spare wheel, or
consult a qualified specialist workshop. G
WARNING
If wheels and tires of the wrong size are used,
the wheel brakes or suspension components
may be damaged. There is arisk of an
accident.
Always replace wheels and tires with those
that fulfill the specifications of the original
part.
When replacing wheels, make sure to use the
correct:
R designation
R model
When replacing tires, make sure to use the
correct:
R designation
R manufacturer
R model
Accessories that are not approved for your
vehicle or are not being used correctly can
impair operating safety. Before purchasing and using non-approved
accessories, visit a qualified specialist
workshop and inquire about:
R
suitability
R legal stipulations
R factory recommendations
Contact an authorized Sprinter dealer if you
require information on tested and
recommended wheels and tires for summer
and winter driving. Advice on purchasing and
caring for tires is also available there.
Informatio nontire and wheel dimensions and
types as well as the recommended tire
pressure for your vehicle can be found in the
"Tire pressure" section (Y page 285).
This data can also be foun donthe Tire and
Loading Information placard on the B-pillar.
Modifications to the brake system or wheels
are not permitted. The use of wheel spacers
or brake dust shields is not permitted. This
invalidates the general operating permit for
the vehicle.
i Further information on wheels and tires
can be obtained at any qualified specialist
workshop. Operation
Information for a journey
If the vehicle is heavily laden, check the tire
pressures, and correct them, if necessary.
While driving, pay attention to vibrations,
noises and unusual handling characteristics,
e.g. pulling to one side. This may indicate that
the wheels or tires are damaged. If you
suspect that a tire is defective, reduce your
speed immediately. Stop the vehicle as soon
as possible to check the wheels and tires for
damage. Hidden tire damage could also be
causing the unusual handling characteristics.
If you find no signs of damage, have the tires
and wheels checked at a qualified specialist
workshop. 274
OperationWheels and tires