2013 MERCEDES-BENZ SPRINTER stop start

to traffic conditions and operate the
equipment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving
when operating a mobile phone in the vehicle.
If it is permitted to operate a mobile phone
while the vehicle is in motion, only operate it
when road and traffic conditions permit.
If you have connected amobile phone to the
Sprinter hands-free system, you can operate
it using the functions in the TEL menu.
X Switch on the mobile phone (see the
separate operating instructions).
X Switch on the audio equipment (see the
separate operating instructions).
X Establish a Bluetooth ®
connection
between the mobile phone and the audio
equipment (see the separate operating
instructions).
X Press the 0010or0007 button on the
steering wheel to select the TEL menu.
X When TEL PIN appears in the display, enter
the PIN using the mobile phone or audio
equipment.
The mobile phone searches for a network.
The display remains blank during this time.
You will see the mobile phone operational
readiness display once the mobile phone
has found a network.
i You can obtain further information about
suitable mobile phones and connecting
mobile phones via Bluetooth ®
at any
qualified specialist workshop.
i If the mobile phone operational readiness
symbol goes out, your vehicle is outside of
the transmission and reception range.
Accepting acall X
Press the 0001button on the steering
wheel to accep tanincoming call.
The display shows the call duration. Rejecting or ending
acall X
Press the 0005button on the steering
wheel to reject or end acall.
The calle rthen hears the engaged tone.
The display shows the mobile phone
operational readiness symbol again.
Dialing a number from the phone book You can use the mobile phone to enter new
telephone numbers into the phone book (see
the separate operating instructions). If your
mobile phone is able to receive calls, you can
search for and dial a number from the phone
book.
Using the steering wheel buttons
X
Use the 0010or0007 buttons to select the
TEL menu.
The display shows the mobile phone
operational readiness symbol.
X Press the 0001or0009 buttons to switch
to the phone book.
The on-board computer reads the phone
book stored on the SIM card or in the
mobile phone. This may take more than a
minute. The Processing (Audio 20)
message appears in the display.
When the message is no longer displayed,
reading has ended.
X Press the 0001or0009 button to select the
desired name.
Or
X To start rapid scrolling: press and hold
the 0001 or0009 button longer than
1s econd.
Rapid scrolling stops when you release the
button or reach the end of the list.
Using the steering wheel buttons
X To start dialing: press the0001button.
The on-board computer dials the
corresponding phone number. The
Dialing (Audio 20) message appears in
the display. On-boar
dcomputer (vehicles with steering wheel buttons)
191On-board computer and displays Z

Display messages Possible causes/consequences and
0004 Solutions
The DE
Freducing agent is contaminated, diluted or is not
compliant with ISO 22241.
X Have the DEFt ank cleaned and refilled at a qualified specialist
workshop immediately. The exhaust gas aftertreatmen
tis malfunctioning or an emission
relevant malfunction has occurred. This malfunction or defect can
damage the exhaust gas aftertreatment.
X Visit a qualified specialist workshop immediately. 0014
Coolant
Stop, turn
engine off The coolant temperature is too high.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Consult a qualified specialist workshop. 0014
Coolant
Stop, turn
engine off The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads,
the coolant warning lamp may come on when the ignition is
switched on or the engine is restarted. Such loads can be, for
example, driving in mountainous terrain or driving with a trailer.
X
Run the engine for approximately 1minute at idling speed.
X Consult a qualified specialist workshop if the display message
continues to be shown. 0017
Check
coolant level The coolan
tlevel is too low.
Never run the engine if the coolant level is too low. The engine
could overheat and be damaged.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Switch off the engine and let it cool down.
X Add coolant and be sure to observe the warning notes
(Y page 324).
X If you need to add coolant frequently, have the engine cooling
system checked at a qualified specialist workshop. 0016
Reserve
fuel Drive
to a filling stat. The fuel level has fallen into the reserve range.
X Refuel at the nearest gas station (Y page 142).000E
Water in fuel
Visit workshop The water that has collected in the water separator has reached
the maximum level.
X
Drain the water separator (Y page 247). Display messages
205On-board computer and displays Z

Problem Possible causes/consequences and
0004 Solutions
0008
The red 0008
warning lamp
does not go out
approximately
4s econds after
the ignition is
switched on, or
it lights up again. The restraint systems have malfunctioned.
G WARNING
If SRS is malfunctioning, individual systems could be triggered
inadvertently or might not be triggered at all in the event of an
accident.
There is an increased risk of injury and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0010
The red battery
indicator lamp is
lit while the
engine is
running. The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the poly-V-belt.
X If the poly-V-belt is torn: do not continue driving. Consult the
nearest qualified specialist workshop.
X If the poly-V-belt is not damaged: have the vehicle checked as
soon as possible by a qualified specialist workshop. 0010
The red battery
indicator lamp is
lit while the
engine is
running. The battery is faulty.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not continue driving under any circumstances.
X Consult a qualified specialist workshop. 0005
The yellow brake
pad wear
indicator lamp is
lit after the
engine is started
or while the
vehicle is in
motion. The brake pads/linings have reached their wear limit.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Have the brake pads/linings replaced as soon as possible at a
qualified specialist workshop. 001D
The yellow
engine oil level
warning lamp is
lit after the
engine is started
or while the
vehicle is in
motion. The oil level has dropped to the minimum level.
X
Check the engine for oil loss.
X If oil loss is detected: consult a qualified specialist workshop
immediately.
X If no oil loss is detected: chec kthe oil level and add engine oil
(Y page 243). 214
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
001D
The yellow
engine oil level
warning lamp
flashes and the
warning buzzer
sounds after the
engine is started
or while the
vehicle is in
motion. On vehicles with a diesel engine, the oil level display additionally
appears in the display, e.g.
– 2.0 qts (Canada:
– 2.0 ltr ).
There is not enough or no oil in the engine.
There is a danger of engine damage.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the oil level with the oil dipstick (Y page 243).
X If the engine oil level is correct: have the malfunction rectified
immediately at a qualified specialist workshop.
X If the engine oil level is too low: have the vehicle towed to a
qualified specialist workshop. 001D
The yellow
engine oil level
warning lamp
lights up and the
warning buzzer
sounds after the
engine is started
or while the
vehicle is in
motion. The engine oil level is above the maximum level.
There is a risk of damaging the engine or catalytic converter.
X Check the oil level.
X If the oil level is too high: have the engine oil extracted as soon
as possible at a qualified specialist workshop.
X If the oil level is correct: have the malfunction rectified as soon
as possible at a qualified specialist workshop. 001D
On vehicles with
a diesel engine,
the yellow
engine oil level
warning lamp
lights up
repeatedly
during the
journey. There is a malfunction in the engine oil level display.
X
Have the vehicle checked immediately at a qualified specialist
workshop. 001A
The yellow
coolant level
warning lamp
lights up while
the engine is
running. The coolant level is too low.
Never run the engine if the coolant level is too low. The engine
could overheat and be damaged.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Switch off the engine and let it cool down.
X Add coolant and be sure to observe the warning notes
(Y page 244).
X If you need to add coolant frequently, have the engine cooling
system checked at a qualified specialist workshop. Indicator and warning lamps in the instrument cluster
215On-board computer and displays Z

Problem Possible causes/consequences and
0004 Solutions
0014
The red coolant
warning lamp is
lit while the
engine is
running. The coolant temperature is too high.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Consult a qualified specialist workshop. 0014
The red coolant
warning lamp is
lit while the
engine is
running. The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads,
the coolant warning lamp may come on when the ignition is
switched on or the engine is restarted. Such loads can be, for
example, driving in mountainous terrain or driving with a trailer.
X
Run the engine for approximately 1minute at idling speed.
X Consult a qualified specialist workshop if the display message
continues to be shown. 0016
0006
The yellow
reserve fuel
warning lamp is
on. At the same
time
0 appears
in the fuel tank
conten tdisplay
while the engine
is running,
although there is
fuel in the fuel
tank The fuel filler cap is not closed.
X
Close the fuel filler cap.
You will hear a clic kwhen the fuel filler cap is closed fully.
X If the malfunction continues to be displayed, have it rectified
immediately at a qualified specialist workshop. 0018
The yellow
engine
diagnostic
indicator lamp is
lit up or flashes
while the engine
is running. You have used up all fuel in the tank.
The engine is running in emergency mode.
X
Refuel at the nearest gas station (Y page 142).
X Bleed the fuel system (Y page 137).
X Start the engine three to four times in succession after refueling.
Emergency running mode will be canceled. The vehicle does not
need to be checked. 216
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Engine compartment
Hood
Opening the hood G
WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. G
WARNING
Opening the hood when the engine is
overheated or when there is a fire in the
engine compartmen tcould expose you to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment,
R switch off the ignition
R never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
R keep clothing away from moving parts G
WARNING
The fuel injection system operates with a high
voltage. If you touch the live components, you
could receive an electric shock. There is a risk
of injury.
Never touch components of the fuel injection
system when the ignition is switched on.
The live components of the fuel injection
system are, for example, the injectors.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood. Hood release lever in the driver's footwell
X
Stop your vehicle as far away from traffic
as possible on level ground.
X Switch off the engine. 240
Engine compartmentMaintenance and care

G
WARNING
Coolant contains glycol and is therefore toxic.
Do not swallow the coolant. See a doctor
immediately if you swallow coolant.
Make sure that coolant does not come into
contact with skin, eyesorc lothing. In case of
contac twith eyes, rinse immediately with
plenty of clean water .Clean affected areas of
skin and clothing with soap and water
immediately. Change any affected clothing
immediately. G
WARNING
If antifreeze comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Let the engine cool down before you add
antifreeze. Make sure that antifreeze is not
spilled nex tto the filler neck.T horoughly
clean the antifreeze from components before
starting the engine.
! Take care not to spill any coolant on
painted surfaces. You could otherwise
damage the paintwork. Example: cap and coolant expansion tank
Checking the coolant level
X
Stop your vehicle as far away from traffic
as possible on level ground.
X Switch off the engine.
X Secure the vehicle to prevent it from rolling
away.
X Open the hood (Y page 240). X
Slowly turn cap 0005half a turn counter-
clockwise to allow excess pressure to
escape.
X Turn cap 0005further and remove it.
X Check the coolant level.
If the coolant reaches the maximum mark
on coolant expansion tank 0006, there is
enough coolant in coolant expansion
tank 0006.
Adding coolant
X If the coolant drops under the minimum
mark on coolant expansion tank 0006, add
coolant to the maximum mark.
Observe the information on coolant
mixture ratio and water quality in the
"Technical data" section (Y page 324). To
prevent damage to the engine cooling
system, use only approved corrosion
inhibitor/antifreeze that comply with the
Mercedes-Benz Specifications for Service
Products.
X Replace cap 0005and turn it clockwise to
tighten.
X Start the engine.
X After approximately 5minutes, switch off
the engine and allow it to cool down.
X Check the coolan tlevel again and add
coolant if necessary.
X Close the hood. Brake fluid
G
WARNING
Brake fluid is hazardous to health. Do not
swallow brake fluid. See adoctor immediately
if you swallow brake fluid.
Make sure that brake fluid does not come into
contact with skin, clothing or eyes. Rinse
affected areas with plenty of clean water and
consult a doctor if necessary.
Always wear gloves and eye protection when
topping up brake fluid. Engine compartment
245Maintenance and care
Z

Installing/removing the towing eye
The fixture for the fron
ttowing eye is located in the
bumper. Rear towing eye under the bumper, attached to the
chassis
Your vehicle may be equipped with rear
towing eye 0006. If you tow or tow-start a
vehicle, attach the towing device to rear
towing eye 0006.
If your vehicle is equipped with a trailer tow
hitch, attach the towing device to the trailer
tow hitch (Y page 168).
Installing the front towing eye
X Take the towing eye and screwdriver from
the vehicle tool kit (Y page 264).
X Press cover 0005and remove cover 0005from
the opening.
You will see the fixture for the towing eye.
X Screw in the towing eye clockwise to the
stop.
X Insert screwdriver into the towing eye and
tighten it. Removing the front towing eye
X
Remove the screwdriver from the vehicle
tool kit.
X Insert the screwdriver into the towing eye
and turn the screwdriver counter-
clockwise.
X Unscrew the towing eye.
X Insert cover 0005with the lug at the bottom
and press it in at the top until it engages.
X Place the towing eye and screwdriver back
in the vehicle tool kit. Towing in the event of malfunctions
With transmission damage !
Always use new bolts when installing the
propeller shafts.
If the vehicle has transmission damage, have
the propeller shaft removed before towing
away.
In the event of damage to the electrical
system If the battery is defective, the automatic
transmission will be locked in position
P. In
order to be able to shift the automatic
transmission to position N, you must provide
power to the vehicle's 12 Velectrical system
in the same way as when jump-starting
(Y page 267).
Have the vehicle transported on a transporter
or trailer. Towing with the front or rear axle
raised
General notes !
The ignition must be switched off if the
vehicle is being towed with the front or rear
axle raised. Otherwise, ESP ®
may intervene
and damage the brake system. Tow-starting and towing away
269Breakdown assistance Z