
listed here on the inside title page. Details can
be found in the Maintenance Booklet. Short journey
! If the vehicle is predominantly used for
short-distance driving, this could lead to a
malfunction in the automatic cleaning
function for the diesel particle filter. As a
result, fuel may accumulate in the engine
oil and cause engine failure.
Therefore, if you mainly drive short
distances, you should drive on a highway or
on rural roads for 20 minutes every
310 miles (50 0km). This ensures sufficient
regeneration of the diesel particle filter.
Therefore, if you mainl ydrive short distances,
drive on a freeway or an inter-urban road for
20 minutes every 300 miles (500 km). This
facilitates the diesel particl efilter's burn-off
process. Speed limiter
G
WARNING
Exceeding the stated tir eload-bearing
capacity and the approved maximum speed
could lead to tire damage or the tire bursting.
There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must find out about the
maximum speed of the vehicle and the
resulting permissible maximum speed of the
tires (tire and tire pressure). In particular, also
observe the tire approval regulations for each
country.
You must not exceed the speed limit for the
tires listed in the tire pressure tables. You can
find information on tire pressures in the
"Wheels and tires" section (Y page 278).You can permanently limit the maximum
speed of your vehicle to 75 mph (120 km/h).
We recommend that you use an authorized
Sprinter Dealer for the programming of the
maximum speed.
Before overtaking, take into consideration
that the engine speed limiter prevents the
speed increasing beyond the programmed
maximum speed. Driving abroad
Service An extensive network of authorized Sprinter
Dealers is also at your disposal when you are
traveling abroad. Nevertheless, please bear
in mind that service facilities or replacement
parts may not always be immediately
available. You can obtain
alist of workshops
at any authorized Sprinter Dealer.
Fuel In some countries, only fuels with a higher
sulfur conten
tare available.
Unsuitable fuel can cause engine damage.
You will find information on fuels in the
"Service products and capacities" section
(Y page 317).
Low-beam headlamps If you are traveling in countries where
vehicles are drive
nonthe opposite side of the
road to that in which the vehicle is registered,
you will need to:
R have the halogen headlamps partially
masked
R have the Bi-Xenon headlamps set to
symmetrical low beam
This prevents glare to oncoming traffic and no
longer illuminates the edge of the road to the
same height and distance.
Have the headlamps masked or adjusted at a
qualified specialist workshop before you Driving tips
149Driving and parking Z

R
Do not install rented trailer couplings or
other detachable trailer couplings to the
bumpers.
R Minimize the risk of damage to the ball
coupling .Ifyou do not require the ball
coupling, remove it from the ball coupling
recess.
Weight information can be found in the
“Permissible trailer and drawbar
noseweights” section (Y page 169).
Note that, when towing atrailer,
PARKTRONIC is only available with limitations
or not at all (Y page 160).
i The height of the ball neck changes
according to the load on the vehicle. If this
is case, use a trailer with a height-
adjustable trailer drawbar.
Driving tips The maximu
mpermissible speed for vehicle/
trailer combination depends on the type of
trailer. Before setting off, check the vehicle
documents of the your trailer to find out the
permissible maximum speed. Observe the
legally prescribed maximum speed for
vehicle/trailer combinations in the relevant
country, state or Canadian province.
When towing a trailer, your vehicle's handling
characteristics will be differen tincomparison
to when driving without a trailer and it will
consume more fuel.
On long, steep downhill slopes you must
select shift range 3,2or 1in good time.
i This also applies if you have activated
cruise control.
This enables you to utilize the engine's
braking effect and you do not need to brake
so heavily to keep the correc tspeed. which
protects the brake system and prevents the
brakes from overheating and wearing too
quickly. If you need to brake additionally, to
not depress the brake pedal constantly, but
periodically. Driving tips If the trailer begins to swing from side to side:
X
Do not accelerate.
X Do not counter-steer.
X Brake if necessary.
i You can reduce the risk of the trailer
swinging and rocking by retrofitting anti-
roll bars or trailer stability programs .More
information is available from your
authorized Sprinter Dealer.
R Maintain a greater distance than you would
when driving without towing a trailer.
R Avoid sudden braking. Apply the brakes
gently at first to allow the trailer brake to
overrun. Then, increase the brake force
quickly.
R The figures for the gradient climbing
capabilities from a standstill refer to sea
level. When driving in mountainous areas,
note that the power output of the engine,
and with it its gradient climbing capability,
decrease with increasing altitude. Attaching and removing the ball
coupling
G
WARNING
If the ball coupling is not correctly installed
and secured, it could come loose while driving
and endanger other road users. There is a risk
of an accident and injury.
Install and secure the ball coupling as
described in the ball coupling manufacturer's
installation instructions. Make sure that the
ball coupling is correctly installed and
secured before every journey. G
WARNING
If the ball coupling is not installed and secured
correctly the trailer may come loose. There is
a risk of an accident.
Install and secure the ball coupling as
described in the ball coupling installation
instructions. Make sure that the ball coupling 170
Towing
atrailerDriving an d parking

0026
Fuel fille rflap location indicator 000F: the
fuel filler flap is on the left-hand side. Fuel
filler flap location indicator 001E:the fuel
filler flap is on the right-hand side
0025 Reserve fuel warning lamp (Y page 216)DEF gauge
Vehicles without steering wheel
buttons If the supply of DEF is less than 1.5 US gal
(5.5 l), the 0009indicator lamp lights up and
the 0002dEF Chk display message appears.
If the supply of DEF falls below the reserve
range of 0.8 US gal (3.0 l), the 0009indicator
lamp lights up and the 0002StArtS RExxdisplay message appears. In the display,
xxcorresponds to the number of possible
remaining engine starts (16
to
0 ).
Further information on DEF consumption can
be found in the "Service products and filling
capacity" section (Y page 320).
Vehicles with steering wheel buttons If the supply of DEF is less than 1.5 US gal
(5.5 l), the Check Diesel Exhaust Fluid See Operator's Manual message is shown
in the display.
If the supply of DEF falls below the reserve
range of 0.8 US gal (3.0 l), the 0009xxstarts remaining message is displayed. In
the display, xx corresponds to the number of
possible remaining engine starts (16 to
0 ).
Further information on DEF consumption can
be found in the "Service products and filling
capacity" section (Y page 320). On-board computer (vehicles without
steering wheel buttons)
Operating the on-board computer
General notes The on-board computer is activated as soon
as you turn the key to position
1in the ignition
lock.
The on-board computer shows vehicle
information and settings in the display.
You can control the displaya nd the settings
in the on-board compute rusing the
adjustment buttons on the instrument
cluster.
Standard display 0005
Odometer
0006 Trip odometer
0026 Clock
0025 Outside temperature or digital
speedometer
0023 Fuel gage (Y page 177)
0024 Selector lever position or current shift
range with automatic transmission
(Ypage 138)
X To call up the standard display: turn the
key to position 2in the ignition lock.
X Press the 0004menu button for longer than
one second.
The information shown in the display
changes from the outside temperature to
the digital speedometer. 178
On-board computer (vehicles without steering wheel buttons)On-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
0014
The red coolant
warning lamp is
lit while the
engine is
running. The coolant temperature is too high.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Consult a qualified specialist workshop. 0014
The red coolant
warning lamp is
lit while the
engine is
running. The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads,
the coolant warning lamp may come on when the ignition is
switched on or the engine is restarted. Such loads can be, for
example, driving in mountainous terrain or driving with a trailer.
X
Run the engine for approximately 1minute at idling speed.
X Consult a qualified specialist workshop if the display message
continues to be shown. 0016
0006
The yellow
reserve fuel
warning lamp is
on. At the same
time
0 appears
in the fuel tank
conten tdisplay
while the engine
is running,
although there is
fuel in the fuel
tank The fuel filler cap is not closed.
X
Close the fuel filler cap.
You will hear a clic kwhen the fuel filler cap is closed fully.
X If the malfunction continues to be displayed, have it rectified
immediately at a qualified specialist workshop. 0018
The yellow
engine
diagnostic
indicator lamp is
lit up or flashes
while the engine
is running. You have used up all fuel in the tank.
The engine is running in emergency mode.
X
Refuel at the nearest gas station (Y page 142).
X Bleed the fuel system (Y page 137).
X Start the engine three to four times in succession after refueling.
Emergency running mode will be canceled. The vehicle does not
need to be checked. 216
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Adding washer fluid
X
Mix the washe rfluid to the appropriate
mixing ratio in a container beforehand.
X Open the hood (Y page 240).
X Pull cap 0005on the washer fluid reservoir
upwards at the tab.
X Add the premixed washer fluid.
X Press cap 0005onto the filler neck until it
engages audibly.
X Close the hood. Fuel system
Draining the fuel filter G
WARNING
Fuel is highly flammable. Improper handing of
fuel creates a risk of fire and explosion.
Avoid fire, open flames ,smoking and creating
sparks under all circumstances. Switch off the
ignitio nand auxiliary heating before carrying
ou tw ork to the fuel system. Always wear
protective gloves. H
Environmental note
Dispose of the water-fuel mixture in an
environmentally responsible manner.
! When the 000Eindicator lamp lights up,
drain the fuel filter with water separator
immediately. Otherwise, the engine may be
damaged. If the
000E indicator lamp in the instrument
cluster goes on, drain the fuel filter with water
separator 0026immediately.
i We recommend that you have this
maintenance work carried out at a qualified
specialist workshop.
X Park the vehicle safely and secure it from
rolling away.
X Switch off the auxiliary heating system .
X Switch off the engine.
X Open the hood (Y page 240).
X Place a suitable receptacle under drain
hose 0005.
X Turn the key to position 2in the ignition
lock.
X Open drain plug 0006immediately until the
water/fuel mixture flows out of drain
hose 0005.
X Screw in drain plug 0006as soon as
approximately 0.2 US qt (0.2 l) of the
water/fuel mixture have been collected.
i The electrical fuel pump halts the flow of
the water/fuel mixture after 30 seconds.
X After draining, turn the key back to
position 0in the ignition lock.
X Dispose of the collected water/fuel
mixture in an environmentally responsible
manner, e.g. at a qualified specialist
workshop.
X Check drain plug 0006.The drain plug must
be closed.
When the engine is running and drain
hose 0006is open, fuel is lost through drain
hose 0005.
X Close the hood.
If the 000E indicator lamp does not go out
after draining:
X Drain the fuel filter again.
X If the 000E indicator lamp does not go out
after draining for the second time, have the
cause checked immediately at a qualified
specialist workshop. Engine compartment
247Maintenance and care Z

X
Recharge the removed battery. Observe
the notes in the operating instructions for
your battery charger.
X Install the battery. Observe the notes on
reconnecting the battery.
i If batteries are no tbeing used, you should
charge them once a month.
It is also possible to charge the starter
battery using the jump-starting connection
point in the engine compartment
(Y page 267). Care
! Dirty battery clamps and battery surfaces
cause leak currents which lead to the
batteries discharging.
! Do not use cleaning agents containing
fuel. Cleaning agents containing fuel
corrode the battery housing.
! If dirt gets into the battery cell, battery
self-discharge will increase and the battery
may be damaged.
The following points on battery care must be
observed:
X Regularly chec kthe battery terminals and
the fastening of the negative cable to the
chassis to ensure that they are firmly
seated.
X Always keep the battery terminals and
battery surfaces clean and dry.
X Lightly grease the undersides of the battery
terminals with acid-resistant grease.
X Only clean the batteries when the caps are
screwed on.
Otherwise, dirt could get into the battery
cells.
X Unscrew the caps and clean blocked
breathers with a suitable tool such as a
piece of wire.
If you do not unscrew the caps for cleaning,
there is a risk of short circuit. The breathers in the caps and the cell
ventilation tubes must be open. Otherwise,
gas cannot escape.
X Only clean the battery casing with a
commercially available cleaning product. Care
Notes on care
G
WARNING
If you use openings in the bodywork or
detachable parts as steps, you could:
R slip and/or fall
R damage the vehicle and cause yourself to
fall.
There is a risk of injury.
Always use secure climbing aids, e.g. a
suitable ladder.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked. Care
255Maintenance and care Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Where will I find...?
Vehicle tool kit
General notes The vehicle tool kit is in the stowage
compartment in the footwell on the co-
driver's side. For vehicles without a spare
wheel, the Premium tire sealant and the tire
inflation compressor are in the stowage
compartment in the right-hand door sill.
The vehicle tool kit consists of:
R a towing eye
R a lug wrench
R 2o pen-end wrenches
R a screwdriver with Torx ,Phillips and slotted
bits
i Vehicles without a spare wheel are not
equipped with the tools needed to change
a wheel when they leave the factory, e.g. a
jack. In the event of a flat tire, these
vehicles are equipped with a tire sealant
and a tire inflation compressor. Country-
specific variations are possible. Stowage compartment in the co-
driver's footwell Unlocking and removing the cover
X
Turn quick-release fastener 0005counter-
clockwise or clockwise 0009.
X Slightly raise and pull out the cover. Removing the vehicle tool kit and the jack
X
If necessary, use tool 4
0026 for the DEF tank
fuel filler cap to remove the fixture.
X Remove vehicle tool kit 0024.
X Pull up quick-release lever 0025and unhook
the retaining strap of jack 0023.
X Lift jack 0023upwards out of the holder.
i When stowing away the jack, place it in
the holder as shown in the illustration.
Make sure that the retaining strap of the
jack is hooked in and tensioned.
4 Chassis Cab only. 264
Where will I find...?Breakdown assistance

Jump-starting
Important safety notes
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention. G
WARNING
Non-combusted fuel can collect in the
exhaust system and ignite. There is a risk of
fire. Avoid repeated and lengthy starting
attempts.
Do not use a rapid charging device to start
the vehicle. If your vehicle's battery is
discharged, the engine can be jump-started
from another vehicle or from a donor battery
using jumper cables. For this purpose, the
vehicle has a jump-starting connection point
in the engine compartment.
The additional battery in the engine
compartmenti s not suitable for jump-starting
operations. If your vehicle requires jump-
starting, or if you use it to jump-start another
vehicle, use the jump-starting connection
point in the engine compartment.
When jump-starting, observe the following
points:
R The battery is not accessible in all vehicles.
If the other vehicle's battery is not accessible, jump-start the vehicle using a
donor battery or a jump-starting device.
R Do not start the engine if the battery is
frozen. Let the battery thaw first.
R Jump-starting may only be performed from
batteries with a nominal voltage of 12 V.
R Only use jumper cables that have a
sufficient cross-section and insulated
terminal clamps.
R If the battery is fully discharged, attach the
battery of another vehicle for a few minutes
before attempting to start. This charges the
empty battery a little.
R Make sure that the two vehicles do not
touch.
Make sure that:
R the jumper cables are not damaged.
R bare parts of the terminal clamps do not
come into contact with other metal parts
while the jumper cables are connected to
the battery.
R the jumper cables cannot come into
contact with parts such as the V-belt pulley
or the fan. These parts move when the
engine is started and while it is running.
i Jumper cables and further information
regarding jump starting can be obtained at
any qualified specialist workshop. Before connecting the jumper cables
On vehicles with a battery main switch, check
whether the battery main switch is switched
on (Y page 132).
X Apply the parking brake.
X Move the selector lever of the automatic
transmission to position P.
X Switch off all electrical consumers, e.g.
audio equipment, blower.
X Turn the key to position 0in the ignition
lock and remove it (Y page 133).
X Open the hood (Y page 240). Jump-starting
267Breakdown assistance Z