2013 MERCEDES-BENZ SPRINTER check engine light

Problems with the key/remote control
Problem Possible causes/consequences and
0004 Solutions
It is no longer possible
to lock the vehicle
using the remote
control.
The turn signals do not
flash when the vehicle
is locked. The doors are not closed properly.
X
Close the doors properly and lock the vehicle again. The central locking system has malfunctioned.
X
Lock the vehicle using the folding key (Y page 64).
X Have the central locking system checked as soon as possible
at a qualified specialist workshop. It is no longer possible
to lock or unlock the
vehicle using the
remote control. The key battery is weak or discharged.
X
Point the remote control at the driver's door handle from very
close range and press the 0009or0008 button.
If this does not work:
X Replace the key battery (Y page 66).
Or
X Lock the vehicle using the folding key (Y page 64). The remote control is faulty.
X
Lock the vehicle using the folding key (Y page 64).
X Have the key checked at a qualified specialist workshop. The key cannot be
turned in the ignition
lock. The steering lock has jammed mechanically.
X
Remove the key and insert it again into the ignition lock. Turn
the steering wheel from side to side while doing so. The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off all non-essential consumers, such as interior lighting,
and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 254).
Or
X Jump-start the vehicle (Y page 267).
Or
X Consult a qualified specialist workshop. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the mechanical locks replaced. 68
KeyOpening and closing

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Exterior lighting
Important safety notes
For reasons of safety, we recommend that
you drive with the lights switched on even
during the daytime. There may be differences
in operation due to legal requirements and
voluntary recommendations in some
countries. Lamp failure indicator
The bulb failure indicator is only an aid. You
are responsible for the proper functioning of
the vehicle lighting. Insufficient or non-
functioning vehicle lightin gputs the operating
safety of the vehicle at risk.
For this reason, check the condition and
function of your vehicle's lighting system and,
if necessary, that of the trailer before each
journey.
The bulb failure indicator monitors all of the
exterio rlighting lamps, except the perimeter
lamp and the trailer lighting. If a bulb fails,
either the 0002(Ypage 34) indicator lamp
lights up, or you will see a corresponding
message in the display (Y page 201).
i Depending on the equipment, the bulb
failure indicator can fail for all lamps with
the exceptio nofthe turn signal lamps. Light switch
Operation 00080007
Automatic headlamp mode
0009000C Lights off/daytime running lamp
mode
000A000B Parking lamps, license plate and
instrumentl ighting
000E0004 Low-beam/high-beam headlamps
000F0005 Fog lamps
00100007 Rear fog lamp
If you hear a warning tone when you leave the
vehicle, the lights may still be switched on.
X Turn the light switch to 000Cor0007.
Or
X If the rear fog lamp is switched on: press
the light switch in to the stop.
The tur nsignals, high-beam headlamps and
the high-beam flasher are operated using the
combination switch (Y page 92).
Low-beam headlamps X
To switch on: turnthe key to position 2in
the ignition lock or start the engine.
X Turn the light switch to position 0004.
The 0004 indicator lamp in the instrument
cluster lights up.
X To switch off: turn the light switch to
000C. 90
Exterior lightingLights and windshield wipers

signal lamps on the side of the vehicle
selected will light up.
The hazard warning lamps switch on
automatically if:
R
an air bag is deployed.
R you brake sharply and bring the vehicle to
a halt from a speed of more than 45 mph
(70 km/h).
If the hazard warning lamps have been
switched on automatically, press the 0011
hazard warning lamp switch to switch them
off.
i The hazard warning lamps work even
when the ignition is switched off. Headlamp cleaning system
The headlamps are cleaned automatically
with a high-pressure water jet if the "Wipe
with washer fluid" function is activated
(Y page 103) while the low-beam headlamps
are on and the engine is running.
Information on checking the washer fluid
level can be found in the "Maintenance and
care" (Y page 246) section. Headlamps fogged up on the inside
The headlamps may fog up on the inside if
there is high atmospheric humidity.
X Switch on the low-beam headlamps and
drive off.
The level of moisture diminishes,
depending on the length of the journey and
the weather conditions (humidity and
temperature).
If the level of moisture does not diminish:
X Have the headlamps checked at a qualified
specialist workshop. Interior lighting
Switching the dashboard lighting on/
off
Overview Standard interior light
0008
Interior light switched on
0009 Interior light switched off
000A Automatic control system switched on Interior lights in the overhead control panel
0005 To switch the left-hand reading lamp on/
off
0006 To switch the right-hand reading lamp on/
off
0026 Right-hand reading lamp
0025 Interior light
0023 To switch the automatic control system
on/off
0024 To switch the interior light on/off
0018 Left-hand reading lamp
If you switch on the interior light or reading
lamp on the overhead control panel manually, 94
Interior lightingLights and windshield wipers

The auxiliary heating works independently of
the engine and supplements the climate
control system in the vehicle. The auxiliary
heating heats the air in the vehicle interior to
the temperature set.
If your vehicle is equipped with a hot-water
auxiliary heater, the auxiliary heating also
keeps the coolant warm. This way, the load
on the engine is minimized and fuel is saved.
The heater booster function of the auxiliary
heating supports the climate control system
when the engine is runnin gand the outside
temperature is low.
You can use the auxiliary heating at an
outside temperature of up to 39 ‡ (4 †). At
an outside temperature above 39 ‡(4† ) the
auxiliary heating system and the heater
booster function switch off automatically.
i If the interior motion sensor (Y page 61)
is armed and the auxiliary heating is
switched on, it is possible that the interior
temperature monitoring may cause a false
alarm. In this case, either deactivate the
interior motion sensor or switch off the
auxiliary heating. Before switching on
X Check the fuel level and top up if necessary.
The auxiliary heating is operated directly
using the vehicle's fuel. The tan kmust be
at least a quarter full to ensure that the
auxiliary heating functions.
X Switch on climate control (Y page 112).
X Se tthe temperature control to the desired
temperature (Y page 113).
X Set the air distribution as required
(Y page 113).
X Open the center (Y page 117) and side air
vents (Y page 117) and set them to the
middle position.
i The auxiliary heating automatically
switches to heater booster mode after the
engine is started. Operating with the button (control
panel)
i
Switch the heater booster function on or
off with the 0013button (Y page 125).
X To activate the auxiliary heating
system: press the upper section of the
0020 switch for longer than two seconds.
The red indicator lamp in the button lights
up. The auxiliary heating heats or ventilates
the interior to the temperature that you
have set. The blower switches to the first
level.
X To switch off auxiliary heating: press the
upper section of the 0020button.
Or
X Turn the key in the ignition lock to
position 0.
The red indicator lamp in the button goes
out. The auxiliary heating operates for
another two minutes and then switches off
automatically. Selecting
aswitch-on time
Important information You can use the on-boar
dcomputer to define
up to three switch-on times, one of which can
be selected.
The yellow indicator lamp in the 0020button
goes out after 30 minutes, if you:
R have selected the switch-on time and
R turn the key to position 0in the ignition
lock. Operating the auxiliary heating system
119Climate control Z

At an outside temperature of up to
39 ‡(4 †) the fuel-fired heate
rbooster
system heats the vehicle interior as quickly
as possible when the engine is running.
The auxiliary heating automatically switches
to heater booster mode after the engine is
started.
At an outside temperature above 39 ‡(4 †)
the auxiliary heating system and the heater
booster function switch off automatically.
If you switch off the engine without switching
off the heater booster function, the system
will be switched on the next time the engine
is started (memory function).
i Switch the auxiliary heating on or off with
the 0020 button (Y page 119).
X To switch on/off: press the0013switch.
If the indicator lamp in the button lights up,
the heater booster function is switched on.
After switching off, the auxiliary heating
operates for about another three minutes and
then switches off automatically. Replacing the remote control battery
G
WARNING
Batteries contain toxic and corrosive
substances. If batteries are swallowed, it can
result in severe health problems. There is a
risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner
.Take discharged
batteries to a qualified
specialist workshop or a
special collectio npoint for
used batteries.
If the indicator lamp on the remote control
flashes red rapidly, the remote control battery
is discharged. You should replace the remote
control battery.
You need a battery of the type CR2430, which
can be obtained at any qualified specialist
workshop. X
Remove battery cover 0006using a suitable
implement, e.g. a coin, by turning it
counter-clockwise.
X Check the seal on battery cover 0006for
damage and, if necessary, replace.
X Remove old batteries 0026.
X Insert new, clean battery 0026into the
battery tray with the positive pole facing
upwards. Use a lint-free cloth to do so. 126
Operating the auxiliary heating systemClimate control

i
To unlock the steering, move the steering
wheel slightly while turning the key to
position 1. Preparing for a journey
Visual check of the vehicle exterior X
In particular, check the following
components on the vehicle, and on the
trailer as necessary:
R
license plates, vehicle lighting, turn
signals, brake lamps and wiper blades for
dirt and damage
R tires and wheels for firm seating, correct
tire pressure and general condition
R trailer tow hitch for play and security
i The trailer coupling is one of the most
importan tvehicle parts with regard to road
safety. The separate instructions issued by
the manufacturer pertaining to operation,
care and maintenance should be observed.
X Rectify any noticeable defects before
commencing the journey.
Checks in the vehicle Emergency equipment/first-aid kit
X
Check the equipment to make sure that it
is accessible, complete and ready for use.
The first aid and breakdown assistance
equipment is in the fron tdoor stowage
compartments and behind the driver's seat.
Vehicle lighting
X Turn the key to position 2in the ignition
lock.
X Check the lighting system with the aid of a
second person.
X Replace defective bulbs (Y page 96). Before driving off
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardizes the
operating and road safety of the vehicle.
There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
When using floormats or carpets, make sure
that they are properly secured so that they do
not slip or obstruct the pedals. Only use non-
slip floormats. G
WARNING
Unsuitable footwear can hinder correc tusage
of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals.
X Secure the load as per the loading
guidelines (Y page 232).
X Make sure that the floormats and carpets
are properly secured so that they cannot
slip and obstruct the pedals.
X Close all doors. Starting the engine
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
! Do not depress the accelerator pedal
when starting the engine.
X Before starting the engine, make sure that: 134
DrivingDriving and parking

Limited braking performance on salt-
treated roads When driving on salted roads, salt may start
to build up on the brak edisks and brake pads.
This can increase braking distances
considerably.
Maintain a greater distanc eto the vehicle in
front.
To remove any build up of salt that may have
formed:
X Apply the brakes at the start of the journey,
occasionally during journey and at the end
of the journey. Make sure that you do not
endanger other road users when doing so.
Parking brake G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
When driving on wet roads or dirt-covered
surfaces, road salt and/or dirt may get into
the parking brake. This causes corrosion and
a reduction of braking force.
In order to prevent this, drive with the parking
brake lightly applied from time to time. When
doing so, drive for a distance of approximately
110 yds (100 m) at a maximum speed of
12 mph (20 km/h).
The brake lamps are not illuminated when you
brake the vehicle using the parking brake. Driving in wet conditions
Hydroplaning G
WARNING
There is a danger of hydroplaning occurring,
even if you are driving slowly and your tires
have sufficient tread depth, depending on the
depth of water on the road. There is a risk of
an accident.
For this reason, avoid tire ruts and brake
carefully.
Therefore, in heavy rain or other conditions in
which hydroplaning can occur, drive as
follows:
R reduce your speed
R avoid tire ruts
R apply the brakes with care
Driving on flooded roads !
Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engine or the automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage.
If you have to drive on stretches of road on
which water has collected, please bear in
mind that:
R the water level of standing water should not
be above the lower edge of the front
bumper
R do not drive faster than walking speed Driving tips
151Driving and parking Z

Problems with the rear view camera
Problem Possible causes/consequences and
0004 Solutions
After reverse gear is
selected, white lines
appear on the monitor
or the picture flickers. The rear view camera is exposed to very bright white light or
fluorescent light.
X
Check whether the rear view camera works at another location. The rear view camera is
functioning incorrectly
or not at all. R
The surrounding area is very dark.
R The outside temperature has changed rapidly or is very high.
R The camera lens is dirty or obstructed.
X Check the rear view camera and clean the camera lens if
necessary (Y page 259). Working mode
ADR (working speed governor)
General notes When activated, ADR automatically increases
the engine speed to a preset speed or a speed
you have set.
i After a cold start, the idling speed of the
engine is increased automatically. If the
preset working speed is lower than the
increased idling speed, the working speed
is only reached once the engine has
completed the warm-up phase.
It is only possible to activate ADR with the
vehicle stationary and the parking brake
applied.
The selector lever of the automatic
transmission must be in position P.Activating/deactivating ADR X
To activate: press the upper section of the
0023 switch while the engine is running.
The indicator lamp in the switch comes on.
The 0004 indicator lamp in the instrument
cluster lights up or the display shows the
following message: Operating speed governor active .
X To deactivate: press lower section of the
0023 switch while the engine is running.
The indicator lamp in the switch goes out.
ADR is automatically deactivated if:
R you release the parking brake.
R the brake pedal is depressed.
R the vehicle moves.
R the control unit detects a malfunction. Working mode
167Driving and parking Z