2013 MERCEDES-BENZ SPRINTER engine

Display messages Possible causes/consequences and
0004 Solutions
The exhaus
tgas aftertreatmen tis malfunctioning or an emission
relevant malfunction has occurred. This malfunction or defect can
damage the exhaust gas aftertreatment.
X Visit a qualified specialist workshop immediately. 0002
StArtS RExx In addition, the yellow
0009DEF indicator lamp lights up and a
warning tone sequence sounds.
The DEF supply has dropped below the 0.8 US gal (3.0 l) reserve
mark.
After the message appears for the first time, the remaining DEF
supply will last for approximately 1000 miles (1600 km). The
engine can then only be started another twenty times.
The number of remaining engine starts xx (16 to
0 ) is shown in the
message every time the engine is started. Once the number 0 is
shown, the yellow 0018engine diagnosis indicator lamp lights up
and the engine can no longer be started.
X Add at least 2.0 US gal (7.6l) of DEF (Y page 143).
After topping up, the system check takes approximately
20 seconds. The 0009DEF indicator lamp then goes out. 196
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
0004 Solutions
ABS
Unavailable AB
Sh as been deactivated due to undervoltage. ESP ®
, ASR and
BAS, as well as cruise control, are also unavailable as a result.
The battery may no tbe being charged.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
This causes steerability and braking to be greatly impaired.
The braking distance can increase in emergency braking
situations.
The driven wheels can spin when accelerating.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 000A
Visit workshop ASR has been deactivated due to a malfunction.
The engine power output may be reduced.
G WARNING
The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 000A
Visit workshop BASh
as been deactivated due to a malfunction.
G WARNING
The brake system continues to function normally, but without
electronic support.
The braking distance can increase in emergency braking
situations.
There is a ris kofanaccident.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 198
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
0004 Solutions
0008
Brake force
distribution EB
Dh as been deactivated due to undervoltage.
The battery may no tbe being charged.
G WARNING
The rear wheels could lock when you apply the brakes. The braking
distance can increase in emergency braking situations.
There is an increased risk of skidding and accidents.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. 0008
Brake force
distribution Visit
workshop EBDh
as been deactivated due to a malfunction.
G WARNING
The rear wheels could loc kwhen you apply the brakes. The braking
distance can increase in emergency braking situations.
There is an increased risk of skidding and accidents.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. ESP
Visit workshop ESP
®
has been deactivated due to a malfunction. As a result,
cruise control has also been deactivated.
Engine power output may be reduced.
G WARNING
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. ESP
Unavailable ESP
®
has been deactivated due to undervoltage. As a result, cruise
control has also been deactivated.
The battery may not be being charged.
G WARNING
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Consult a qualified specialized workshop as soon as possible. 200
Display messagesOn-board computer and displays

Engine
Display messages Possible causes/consequences and
0004 Solutions
Check Diesel
Exhaust Fluid See
Operator's Manual The Diesel Exhaust Fluid (DEF) supply has dropped below
1.5 US gal (5.5 l).
After the message appears for the first time, and under normal
driving conditions, the remaining DE
Fsupply will last for
approximately 1000 miles (1600 km).
After that, th e0.8 US ga l(3.0 l) reserv emark is reached. A warning
tone sequence sounds and th eengine can then only be started
another 16 times.
X add DEF supply (Y page 143).
After topping up, the system check takes approximately
20 seconds. The display message then disappears. Check Diesel
Exhaust Fluid See
Operator's Manual If the yellow
0018engine diagnosis indicator lamp lights up as
well, the DEF reducing agent is contaminated, diluted or not
compliant with ISO 22241.
After the first message and under normal operating conditions,
you can drive on for up to approximatel y50 miles (80 km). Then
a warning tone sequence sounds and the engine can only be
started another 16 times.
Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible. 0009
xx
starts remaining The Diesel Exhaus
tFluid (DEF) supply has dropped below the
0.8 US gal (3.0 l) reserve mark.
After the message appears for the first time, the remaining DEF
supply will last for approximately 100 0miles (1600 km). The
engine can the nonly be started another twenty times.
The numbe rofremaining engine starts xx (16 to
0 ) is shown in the
message every time the engine is started. Once the number 0 is
shown, the yellow 0018engine diagnosis indicator lamp lights up
and the engine can no longer be started.
X Add at least 2.0 US gal (7.6l) of DEF (Y page 143).
After topping up, the system chec ktakes approximately
20 seconds. The display message then disappears. 0009
xx
starts remaining In addition, the yellow
0018engine diagnosis indicator lamp lights
up.
Afte rthe message appears for the first time, the engine can only
be started another 16 times.
The number of remaining engine starts xx (16 to
0 ) is shown in the
message every time the engine is started. Once the number 0 is
shown, the engine can no longer be started. 204
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
0004 Solutions
The DE
Freducing agent is contaminated, diluted or is not
compliant with ISO 22241.
X Have the DEFt ank cleaned and refilled at a qualified specialist
workshop immediately. The exhaust gas aftertreatmen
tis malfunctioning or an emission
relevant malfunction has occurred. This malfunction or defect can
damage the exhaust gas aftertreatment.
X Visit a qualified specialist workshop immediately. 0014
Coolant
Stop, turn
engine off The coolant temperature is too high.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Consult a qualified specialist workshop. 0014
Coolant
Stop, turn
engine off The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads,
the coolant warning lamp may come on when the ignition is
switched on or the engine is restarted. Such loads can be, for
example, driving in mountainous terrain or driving with a trailer.
X
Run the engine for approximately 1minute at idling speed.
X Consult a qualified specialist workshop if the display message
continues to be shown. 0017
Check
coolant level The coolan
tlevel is too low.
Never run the engine if the coolant level is too low. The engine
could overheat and be damaged.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Switch off the engine and let it cool down.
X Add coolant and be sure to observe the warning notes
(Y page 324).
X If you need to add coolant frequently, have the engine cooling
system checked at a qualified specialist workshop. 0016
Reserve
fuel Drive
to a filling stat. The fuel level has fallen into the reserve range.
X Refuel at the nearest gas station (Y page 142).000E
Water in fuel
Visit workshop The water that has collected in the water separator has reached
the maximum level.
X
Drain the water separator (Y page 247). Display messages
205On-board computer and displays Z

Display messages Possible causes/consequences and
0004 Solutions
001D
Engine
oil Add 1.0
quart(Canada: 1.0
liter) The oil level is too low.
X
Chec kthe oil level the next time you refuel (Y page 242), and
add oil. 001D
Engine oil level
Not when eng.
running You want to check the oil level even though the engine is running.
X
Switch off the engine.
X Check the oil level (Y page 242).001D
Engine oil level
Reduce oil level You have added too much engine oil. There is a risk of damaging
the engine or catalytic converter.
X
Check the oil level.
X If the oil level is too high: have the engine oil extracted at the
next qualified specialist workshop.
X If the oil level is correct: have the malfunction rectified at the
next qualified specialist workshop. 001D
Engine oil level
Stop, turn engine
off There is not enough or no oil in the engine. There is a danger of
engine damage.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the oil level with the oil dipstick (Y page 243).
X If the engine oil level is correct: have the malfunction rectified
immediately at a qualified specialist workshop.
X If the engine oil level is too low: have the vehicle towed to a
qualified specialist workshop. 001D
Oil sensor Visit
workshop There is a malfunction in the engine oil level display.
X
Have the vehicle checked immediately at a qualified specialist
workshop. 206
Display messagesOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
000D
The yellow ASR/
ESP®
warning
lamp flashes
while the vehicle
is in motion. G
WARNING
ESP ®
or ASR is intervening because at least one of the wheels has
reached its tire grip limit.
Cruise control is deactivated for the duration of the intervention.
X Adapt your driving style to suit the road and traffic conditions.
Do not use too much throttle.
X Drive slowly. 000D
The yellow ASR/
ESP®
warning
lamp is lit while
the engine is
running. ASR is deactivated.
G WARNING
The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Activate ASR again. Exceptions (Y page 58).0002
000E000A0008
The yellow ESP ®
, ABS
and ASR/BAS indicator
lamps and the red
brake system indicator
lamp are lit while the
engine is running. EBD is malfunctioning or deactivated due to undervoltage or
malfunction.
The battery may not be being charged.
G WARNING
The rear wheels could lock sooner than expected when you apply
the brakes. The braking distance can increase in emergency
braking situations.
There is an increased risk of skidding and accidents.
X Vehicles with steering wheel buttons: also observe the
messages in the display (Y page 192).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. 210
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
0008
The red brake
system indicator
lamp is lit while
the engine is
running. There is insufficient brake fluid in the expansion tank.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Vehicles with steering wheel buttons:a lso observe the
messages in the display (Y page 192).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the brake fluid level in the expansion tank
(Y page 245).
X If the brake fluid is below the MIN mark: do not drive on!
X Do not add brake fluid. This does not solve the problem.
X Consult a qualified specialist workshop. 0008
When towing a
trailer: the red
brake system
indicator lamp is
lit while the
engine is
running.
Additionally, a
warning tone
sounds. G
WARNING
The brake force booster in the trailer is faulty.
The driving and braking characteristics of your vehicle could
change. There is a risk of the trailer overbraking and of you losing
control over the truck/trailer combination.
There is a risk of an accident.
X Vehicles with steering wheel buttons :also observe the
messages in the display (Y page 192).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. 000A
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. ASR has been deactivated due to a malfunction.
The engine power output may be reduced.
G WARNING
The drive nwheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible. Indicator and warning lamps in the instrument cluster
211On-board computer and displays Z