Problem Possible causes/consequences and
0001 Solutions
The engine cannot be
started using the
SmartKey. the on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 298).
or
X Jump-start the vehicle (Y page 299).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function. If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger compartmentu nless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of:
R strong braking maneuvers
R sudden changes of direction
R an accident 76
DoorsOpening/closing
Unlocking and opening doors from
the inside
! The side windows will not open/close if
the battery is discharged or if the side
windows have iced up. It will then not be
possible to close the door. Do not attempt
to force the door closed. You could
otherwise damage the door or the side
window.
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle was previously locked with the
SmartKey or with KEYLESS-GO, opening the
vehicle from the inside will activate the anti-
theft alarm system. Switch off the alarm
(Y page 67). X
Pull door handle 0004.
If the door is locked, locking knob 0003pops
up. The door is unlocked and can be
opened.
i When a door is opened, the side window
on that side opens slightly. When the door
is closed, the side window closes again. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. For example, you can unlock
the front-passenger door from the inside or
lock the vehicle before you pull away. X
To unlock: press button 0003.
X To lock: press button 0004.
If the front-passenger door is closed, the
vehicle locks.
The central locking/unlocking button does
not lock or unlock the fuel filler flap or the
stowage compartments, such as the glove
box.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO.
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle has been locked using the
locking button for the central locking, or has
been locked automatically, and a door is
opened from the inside:
R the vehicle will be fully unlocked if it had
previously been fully unlocked
R only the door which has been opened form
the inside is unlocked if only the driver's
door had been previously unlocked Doors
77Opening/closing Z
Automatic locking feature
0003
Disarming
0004 Arming
X To disarm: press and hold button 0003for
about five seconds until a tone sounds.
X To arm: press and hold button 0004for about
five seconds until a tone sounds.
i If you press one of th etwo buttons and
do not hear a tone, the relevant setting has
already been selected.
The vehicle is locked automatically when the
ignitio nis switched on and the wheels are
turning.
You could therefore lock yourselfo ut if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer.
You can also switch the automatic locking
function on and off using the on-board
computer (Y page 206). Unlocking the driver's door
(mechanical key)
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-thef talarm
system will be triggered ( Ypage 67). X
Take the mechanical key out of the
SmartKey (Y page 72).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. X
Turn the mechanical key counter-clockwise
to position 0006.
The door is unlocked.
X Turn the mechanical key back and remove
it.
X Insert the mechanical key into the
SmartKey. Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey, use the mechanical key.
X Open the driver's door.
X Close the front-passenger door and the
trunk lid.
X Press the locking button (Y page 77).
X Check whether the locking knob on the
front-passenger door is still visible. If
necessary, press the locking knob down by
hand (Y page 77).
X Close the driver's door.
X Take the mechanical key out of the
SmartKey (Y page 72).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. 78
DoorsOpening/closing
0006
Locking
X Turn the mechanical key clockwise as far
as it will go to position 0006.
X Turn the mechanical key back and remove
it.
X Make sure that the doors and the trunk lid
are locked.
X Insert the mechanical key into the
SmartKey.
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed. Trunk
Important safety notes
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave childre nunsupervised in the
vehicle, eve nifthey are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger compartmentort runk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident G
WARNING
Make sure the trunk lid is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter the vehicle interior resulting
in unconsciousness and death.
! The trunk lid swings upwards when
opened .Therefore, make sure that there is
sufficient clearance above the trunk lid.
i Opening dimensions of the trunk lid
(Y page 353).
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
The trunk lid can be:
R opened and closed from outside
R opened automatically from outside
R locked separately
R unlocked with the mechanical key
R opened with the emergency release button Trunk
79Opening/closing Z
The trunk lid emergency release does not
unlock the trunk lid if the battery is
disconnected or discharged.
Trunk lid emergency release light:
R
emergency release button 0003flashes for
30 minutes after the trunk lid is opened
R emergency release button 0003flashes for
60 minutes after the trunk lid is closed Side windows
Important safety notes
G
WARNING
When opening or closing the door windows,
make sure that there is no danger of anyone
being harmed by the opening/closing
procedure.
The frontd oor windows are equipped with
automatic operation and the anti-entrapment
feature. If in automatic mode a front door
window encounters an obstruction that
blocks its path, the anti-entrapment feature
will stop the door window and open it slightly.
The door windows operate differently when
the switch is pulled. See the "Problems with
door windows" section for more details.
The closing of the door windows can be
immediately halted by releasing the switch or,
if the switch was pulled past the resistance
point and released, by pressing or pulling the
respective switch.
If a door window encounters an obstruction
that blocks its path in a circumstance where
you are closing the windows by pressing and
holding 000Fbutton on the SmartKey or by
pressing and holding the lock button (vehicles
with KEYLESS-GO) on an outside door handle,
the anti-entrapment feature will not operate. Opening and closing the side
windows in the front
The switches for the front side windows are
located on the driver's door. There is also a switch for the front-passenger side window
on the front-passenger door.
The switches on the driver's door take
precedence.
0003
Left
0004 Right
X Turn the SmartKey to position 1or 2in the
ignition lock.
i You can continue to operate the side
windows after you switch off the engine.
This function is available for up to five
minutes or until the driver's or front-
passenger door is opened.
X To open: press the corresponding switch.
X To close: pull the corresponding switch.
X Automatic operation: press or pull the
corresponding switch beyond the point of
resistance.
The side window opens or closes fully.
X To interrupt automatic operation: press
or pull the corresponding switch again. Opening and closing all side windows
Using the switch on the center console You can use the button on the center console
to close all side windows simultaneously.
X
Open the cover in the lower center console.
The switch for all side windows is under the
cover. 82
Side windowsOpening/closing
X
To open all side windows: press
switch 0003to the point of resistance.
X To open all side windows fully: press
switch 0003beyond the point of resistance.
All side windows open simultaneously.
i If, after opening the windows, you then
close a side window using the switch on the
door control panel, the othe rside windows
will remain open .To close the other side
windows, you must pull the switch on the
center console and hold it. The front side
window will close first, then the rear side
windows.
X To close all side windows: pull
switch 0003.
The rear side windows close after the front
side windows.
X Make sure that all the side windows are
fully closed.
i When the roof is open, only the two front
side windows can be operated using the
switch on the center console.
Using the SmartKey G
WARNING
Make sure that nobody can become trapped
as you close the side windows.
Proceed as follows if there is a risk of
entrapment:
R release the 000Fkey.
R press and hold the 0010key until the side
windows open again. You can use the SmartKey to open or close
all side windows simultaneously.
X
Close the roof (Y page 86).
X Open the trunk partition (Y page 88).
X Vehicles without KEYLESS-GO: point the
tip of the SmartKey at the door handle on
the driver's door.
X Vehicles with KEYLESS-GO: the
SmartKey must be within 6 ft (2 m) of the
vehicle.
X To open all side windows: press
the 0010 button on the SmartKey until the
side windows are fully opened.
X To interrupt the opening procedure:
release the 0010button.
X To close all side windows: press the
000F button on the SmartKey until the side
windows are fully closed.
X To interrupt the closing procedure:
release the 000Fbutton.
Convenience closing with KEYLESS-GO G
WARNING
When using the convenience closing feature,
make sure that nobody can become trapped.
Proceed as follows if there is a risk of
entrapment:
R release the locking button on the door
handle.
R pull the door handle immediately and hold
it.
The side windows open.
With KEYLESS-GO you can close all side
windows simultaneously. The KEYLESS-GO
key must be outside the vehicle. All the doors
must be closed. Side windows
83Opening/closing Z
X
Touch recessed sensor surface 0003on the
door handle until the side windows are fully
closed.
i Make sure you only touch recessed
sensor surface 0003.
X Make sure that all the side windows are
closed.
X To interrupt convenience closing:
release recessed sensor surface 0003on the
door handle. Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
X Close all the doors.
X Turn the SmartKey to position 1or 2in the
ignition lock.
X Pull the corresponding switch on the door
control panel until the side window is
completely closed. (Y page 82)
X Hold the switch for an additional second.
If the side window opens again slightly:
X Immediately pull the corresponding switch
on the door control panel until the side
window is completely closed (Y page 82).
X Hold the switch for an additional second.
X If the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again. 84
Side windowsOpening/closing
Problems with the side windows
G
WARNING
Closing the side windows with increased force or without the anti-entrapment feature could lead
to serious or even fatal injury. Make sure that nobody can become trapped when closing the side
windows. G
WARNING
Pulling and holding the switch to close the door window immediately after it had been blocked
two times will cause the door window to close without the anti-entrapment feature for as long
as you hold the switch. Problem Possible causes/consequences and
0001 Solutions
As
ide window cannot
be closed because it is
blocked by objects, e.g.
leaves in the window
guide. X
Remove the objects.
X Close the side window. As
ide window cannot
be closed and you
cannot see the cause. If a side window is obstructed during closing and reopens again
slightly:
X
Immediately after the window blocks, pull the corresponding
switch again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens
again slightly:
X Immediately after the window blocks, pull the corresponding
switch again until the side window has closed.
The side window is closed without the anti-entrapmen tfeature. Roof
Important safety notes
G
WARNING
Always open or close the roof fully before
driving.
If the roof does not open or close fully, the
roof hydraulic system is depressurized and
the roof is lowered:
R after about seven minutes if the ignition is
switched on
R after about
15 seconds if the ignition is switched off Aw
arning tone sounds shortly beforehand.
The 0008 symbol and Vario-Roof Lowering message appear in the
multifunction display.
Lock the roof again before driving on.
Otherwise, the unlocked roo fcould open
during the journey and cause you to lose
control of your vehicle. You and/or other
persons could be injured as a result. G
WARNING
Closing the roof manually is a complex,
technically challenging procedure. Roof
85Opening/closing
Z