2013 MERCEDES-BENZ S-CLASS SEDAN service

Each destination address sent can be
accessed by every vehicle which is
connected with the relevant e-mail
address.
Vehicle remote opening If you have unintentionally locked your
vehicle (e.g. the SmartKey is still in the
vehicle) and a replacement SmartKey is not
available, the vehicle can be opened by a
Mercedes-Benz
Customer Assistance Center.
The vehicle can be opened remotely up to four
days after the ignition was last switched off.
X Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-
MERCedes

(1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
X Pull the trunk lid handle for at least 20
seconds

until the indicator lamp in the SOS
button ( Y page 444) flashes.
The Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password 26
.
i Vehicle

remote unlocking is only possible
if the corresponding mobile phone network
is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the trunk handle for more than
20 seconds before receiving authorization for remote unlocking, you must wait 15
minutes before you can pull the trunk lid
handle again.
Vehicle remote closing If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Mercedes-Benz
Customer Assistance Center.
The

vehicle can be locked remotely up to four
days after the ignition was last switched off.
X Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-
MERCedes

(1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch
on the ignition, the Tele Aid Doors
Locked Remotely message appears in the
multifunction display.
Alternatively, the vehicle can also be locked
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password.
i The vehicle valet locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Automatic vehicle data retrieval for the
service due date Your vehicle comes with a function which
improves the servicing of the vehicle
considerably. Shortly before the service due
date, mbrace sends important vehicle
maintenance information to the Mercedes-
Benz Customer Assistance Center. The
Mercedes-Benz Customer Assistance Center
then

informs your authorized Mercedes-Benz
Service Center of the work required. This
26 USA only. Features
449
Stowing and features Z

happens automatically and does not require
any action from the driver. This function
allows
the Mercedes-Benz Center to improve
appointment planning significantly and
ensures that your vehicle receives the best
service possible.
i The "Automatic retrieval of vehicle data
for the service due date" function is only
available if the relevant mobile phone
network is available and a data connection
is possible.
Service for recovering a stolen vehicle If your vehicle has been stolen:
X
Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center

then attempts to locate the mbrace
system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcement agency if the vehicle
is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If
the anti-theft alarm system is active for
longer than 30 seconds, mbrace
automatically informs the Mercedes-Benz
Customer Assistance Center. Garage door opener
Important safety notes The HomeLink
®
garage door opener
integrated in the rear-view mirror allows you
to

operate up to three different door and gate
systems. i
Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center or call one of the following
telephone hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100 G
WARNING
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming

a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death. All exhaust gas contains
carbon monoxide (CO), and inhaling it can
cause unconsciousness and possible death.
i USA only:
This device complies with part 15 of the
FCC Rules. Operation is subject to the
following two conditions: 450
Features
Stowing and features

consumption may be higher than this when
the
vehicle is new or if you frequently drive at
high engine speeds.
Checking the oil level using the oil
dipstick On vehicles with a 12-cylinder engine, the oil
level can be checked using the on-board
computer. On all other models, the dipstick
must be used to check the engine oil level.
Example: vehicles with a gasoline engine
Example: vehicles with 4MATIC
X
Park the vehicle on a level surface.
To check the oil level with the engine at
operating temperature, switch the engine
off

and wait for approximately five minutes.
X Pull oil dipstick :
out of the dipstick guide
tube.
X Wipe off oil dipstick :. X
Slowly slide oil dipstick : into the guide
tube to the stop, and take it out again.
If the level is between MIN mark = and
MAX mark ;, the oil level is correct.
X If the fuel level has sunk to MIN mark =
or
below, add 0.55 to 1.1 US qt (0.5 to 1.0 l)
engine oil.
Checking the oil level using the on-
board computer On vehicles with a 12-cylinder engine, the oil
level can be checked using the on-board
computer. On all other models, the dipstick
must be used to check the engine oil level.
X
Park the vehicle on a level surface.
To check the oil level with the engine at
normal operating temperature, switch the
engine off and wait for approximately five
minutes.
X Make sure that the SmartKey is in position
2 in the ignition lock.
X Press the ;
or = button to select the
Service menu.
X Press the : or 9 button to select
Engine Oil Level.
X Press the a button.
The multifunction display shows the
following message: Engine Oil Level
Measuring Now Measurement correct
only if vehicle level.
The measurement takes a few seconds. You
will
see one of the following messages in the
multifunction display:
R Engine Oil Level OK
R Add 1.0 l Engine Oil At Next
Refueling
R Add 1.5 l Engine Oil At Next
Refueling
R Add 2.0 l Engine Oil At Next
Refueling
X Add oil if necessary.
If the engine is at normal operating
temperature and the Engine Oil Level 458
Engine compartment
Maintenance and care

Reduce Oil Level message appears, the
engine oil level is too high.
X
Have excess oil siphoned off.
! Do not add too much oil. Adding too much
oil can result in damage to the engine or the
catalytic converter. Have excess oil
siphoned off.
If the For Engine Oil Level Ignition
Must be On message appears:
X Turn the SmartKey to position 2 in the
ignition lock.
If the Need More Time to Check Engine
Oil Level message appears:
X If the engine is at normal operating
temperature: repeat the measurement
after about five minutes.
If the engine is not at normal operating
temperature (e.g. if the engine was only
started briefly): repeat the measurement
after about 30 minutes.
If the Engine Oil Level Not When
Engine On message appears:
X Switch off the engine.
X If the engine is at normal operating
temperature: wait about five minutes
before carrying out the measurement.
If the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement.
i If you wish to cancel the measurement,
press

the % button on the multifunction
steering wheel.
Adding engine oil G
WARNING
If engine oil comes into contact with hot
engine
parts, it may ignite and you could burn
yourself. Do not spill any engine oil on hot
engine parts. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Use only engine oils and oil filters that
have been approved for vehicles equipped
with a service system. A list of the engine
oils and oil filters tested and approved in
accordance with the Mercedes-Benz
Specifications for Service Products can be
called up by visiting http://
www.mbusa.com (USA only). More
information about tested and approved
engine oils and oil filters is available from
any authorized Mercedes-Benz Center.
Damage

to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters which
have not been specifically approved for
the service system.
R replacing the engine oil or oil filter after
the replacement interval required by the
service system has elapsed
R using engine oil additives.
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic
converter. Have excess oil siphoned off. Example: engine oil cap Engine compartment
459
Maintenance and care Z

X
Turn cap : counterclockwise and remove
it.
X Add engine oil.
Vehicles with oil level measurement
function

in the on-board computer: observe
the information in the on-board computer
when doing so. Vehicles with oil dipstick: if
the oil level is at or below the MIN mark on
the oil dipstick,
add 0.55 to 1.1 US qt (0.5 to 1.0 l) engine
oil.
X Replace cap : on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.
X Check the oil level again with the oil
dipstick (Y page 458) or the on-board
computer (Y page 458).
Further information on engine oil
(Y page 527). Checking and adding other service
products
Checking the coolant level Only check the coolant level when the vehicle
is

on a level surface and the engine has cooled
down.
X Turn the SmartKey to position
2 (Y page 303) in the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button twice

(Y page 303).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡

(70 †). G
WARNING
In order to avoid any potentially serious burns:
R use extreme caution when opening the
hood if there are any signs of steam or
coolant

leaking from the cooling system, or if the coolant temperature display indicates
that the coolant is overheated.
R do not remove the pressure cap on the
coolant

reservoir if the coolant temperature
is above 158 ‡ (70 †). Allow the engine to
cool down before removing the cap. The
coolant reservoir contains hot fluid and is
under pressure.
R using a rag, slowly turn the cap
approximately 1
/ 2 turn to relieve excess
pressure. If opened immediately, scalding
hot fluid and steam will be blown out under
pressure.
R do not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts. X
Slowly turn cap : half a turn counter-
clockwise and allow excess pressure to
escape.
X Turn cap :
further counter-clockwise and
remove it.
If the coolant is at the level of marker bar
= in the filler neck when cold, there is
enough coolant in coolant expansion
tank ;.
If the coolant is approximately 0.6 in
(1.5 cm) above marker bar = in the filler
neck when warm, there is enough coolant
in coolant expansion tank ;.460
Engine compartment
Maintenance and care

X
If necessary, add coolant that has been
tested and approved by Mercedes-Benz.
X Replace cap : and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 529).
Windshield washer system and
headlamp cleaning system The washer fluid reservoir is used for both the
windshield

washer system and the headlamp
cleaning system.
i Vehicle components and their service
products must match. You should,
therefore, only use products that have been
tested and approved by Mercedes-Benz.
Information on tested and approved
products can be obtained at any authorized
Mercedes-Benz Center or on the Internet at
http://www.mbusa.com (USA only).G
WARNING
Washer solvent/antifreeze is highly
flammable. Do not spill washer solvent/
antifreeze

on hot engine parts, because it may
ignite and burn. You could be seriously
burned.
! At temperatures below freezing: always
fill the washer fluid reservoir with a mix of
water and windshield washer concentrate
(e.g. MB WinterFit). There is otherwise a
risk of damaging the windshield washer
system/headlamp cleaning system.
! Only use washer fluid concentrate which
is suitable for plastic lenses. Unsuitable
washer fluid concentrate could damage the
plastic lenses of the headlamps.
! Do not add distilled or de-ionized water to
the washer fluid container. Otherwise, the
level sensor may be damaged.
i Add windshield washer concentrate, e.g.
MB SummerFit, to the washer fluid all year
round. Example: washer fluid reservoir
X
Mix the windshield washer fluid in a
container beforehand.
X At temperatures above freezing: fill the
washer fluid reservoir with a mix of water
and windshield washer concentrate (e.g.
MB SummerFit).
X At temperatures below freezing: fill the
washer fluid reservoir with a mix of water
and windshield washer concentrate (e.g.
MB

WinterFit). Adapt the mixing ratio to the
outside temperature. For information on
the mixing ratio (Y page 529).
X To open: pull cap : upwards by the tab.
X Add the premixed washer fluid.
X To close:
press cap : onto the filler neck
until it engages.
Brake fluid level !
If you notice that the brake fluid level in
the brake fluid reservoir has fallen to the
MIN mark or less, check the brake system
immediately for leaks. Also check the
thickness of the brake linings. Contact a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center
immediately.
Do not add brake fluid. This does not
correct the error.
Only check the brake fluid level when the
vehicle is stationary and on a level surface. Engine compartment
461
Maintenance and care Z

The brake fluid level is correct if it is between
MIN
marking ; and MAX marking : on the
brake fluid reservoir. Maintenance
Service interval display
Service messages Information on the type of service and service
intervals (see separate Service Booklet).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
The

service interval display informs you of the
next service due date.
If a service due date has been exceeded, you
also hear an acoustic signal.
The multifunction display shows a service
message for a few seconds, e.g.
Next service A due in .. days
Service A due
Service A overdue by .. days
The letter indicates how much time the
workshop will require to carry out the service
work. The letters displayed range from A for
a short service duration to H for a long service
duration.
The service interval display does not take into
account any periods of time during which the
battery is disconnected. Maintaining the time-dependent service
schedule:
X
Note down the service due date displayed
in the multifunction display before
disconnecting the battery.
or
X Subtract the battery disconnection periods
from

the service date shown on the display
after reconnecting the battery.
i The service interval display does not
provide any information regarding the
engine's

oil level. Observe the notes on the
engine oil level ( Y page 457).
Hiding a service message X
Press the % or a button on the
steering wheel.
Displaying service messages X
Switch on the ignition.
X Press = or ; on the steering wheel
to select the Service menu.
X Press 9 or : to select the ASSYST
PLUS
submenu and press a to confirm.
The service due date appears in the
multifunction display.
Please bear the following in mind Resetting service interval display
If the qualified specialist workshop, e.g. a
Mercedes-Benz Center, carried out the
maintenance work, the service interval
display will be reset.
Further information, on maintenance for
example, can be obtained at an authorized
Mercedes-Benz Center or directly from
Mercedes-Benz.
!
If the service interval display has been
reset unintentionally, have the setting
corrected at a Mercedes-Benz Center.
Have

service work carried out as described
in the Service Booklet. This may otherwise 462
Maintenance
Maintenance and care

lead to increased wear and damage to the
major assemblies or the vehicle.
Driving abroad
An
extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-Benz Center. Care
Notes on care
Regular
care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. G
WARNING
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle's

doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! Do not park the vehicle for an extended
period

straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked. Exterior care
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the
vehicle. This could cause an accident. For
this reason, you must drive particularly
carefully after washing the vehicle until the
brakes have dried. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate

the HOLD function and DISTRONIC
PLUS before the vehicle is washed in an
automatic car wash.
You can wash the vehicle in an automatic car
wash from the very start.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! In car washes with a towing mechanism,
make sure that the automatic transmission
is in transmission position N, otherwise the
vehicle could be damaged. Care
463
Maintenance and care Z