2013 MERCEDES-BENZ S-Class key

Display messages Possible causes/consequences and
0004 Solutions
0002 At leas
tone door is open.
X Close all the doors. 0003
Power Steering
Malfunction See
Operator's Manual The powe
rsteering is malfunctioning.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
X If yo uare able to steer safely: carefully drive on to a qualified
specialis tworkshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. 0019
Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Add washer fluid (Y page 468).SmartKey
Display messages Possible causes/consequences and
0004 Solutions
0002
Key Does Not
Belong to Vehicle You have put the wrong SmartKey in the ignition lock.
X
Use the correct SmartKey. 0002
Take
Your Key From
Ignition The SmartKey is in the ignition lock.
X
Remove the SmartKey. 0002
Obtain a New Key The SmartKey needs to be replaced.
X
Visit a qualified specialist workshop. 0002
Replace
Key Battery The batteries of the KEYLESS-GO key are discharged.
X
Change the batteries (Y page 85).424
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
0004 Solutions
0002
Don't Forget Your
Key This display message is displayed fo
ramaximum of 60 seconds
and is simply a reminder.
You have opened the driver's door with the engine switched off.
The KEYLESS-GO key is not in the ignition lock.
X Remember to take the KEYLESS-GO key with you when you
leave the vehicle. 0002
Key Not Detected
(red display message) The KEYLESS-GO key is not in the vehicle.
Aw
arning tone also sounds.
If the engine is switched off, you can no longer loc kthe vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 327).
X Locate the KEYLESS-GO key. The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
Aw
arning tone also sounds.
X Pull ove rand stop the vehicle safely as soo nas possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 327).
X Operate the vehicle with the SmartKey in the ignition lock. 0002
Key Not Detected
(white display
message) The KEYLESS-GO key cannot be detected at present.
X
Change the location of the SmartKey with the KEYLESS-GO
functions in the vehicle.
If the KEYLESS-GO key is still not detected:
X Operate the vehicle with the SmartKey in the ignition lock. 0002
Key Detected In
Vehicle The KEYLESS-GO key has been detected inside the vehicle during
locking.
X
Remove the KEYLESS-GO key from the vehicle. 0002
Remove 'Start'
Button and Insert
Key KEYLESS-GO is temporarily malfunctioning or is defective.
X
Insert the SmartKey into the ignition lock and turn it to the
desired position.
X Visit a qualified specialist workshop. 0002
Close Doors to
Lock Vehicle At least one door is open.
Awarning tone also sounds.
X Close all doors and loc kthe vehicle again. Display messages
425On-board computer and displays Z

a remote control (see the COMAND section
in this Operator's Manual).
i The glove box can be ventilated
(Y page 303). X
To open: press button 0002.
X To close: fold glove box flap 0003upwards
until it engages.
The glove box can only be locked and
unlocked using the mechanical key. 0005
Glove box unlocked
0006 Glove box locked
Eyeglasses compartment X
To open: press marking 0002.
Stowage compartment under th earmrest
i The 0007 Roadside Assistance call button
(Y page 452) and the 0007MB Info call
button ( Ypage 452) are located in the
stowage compartment under the armrest.
i In the stowage compartment, there is a
partitio nwhich can be used to divide up the
stowage compartment. X
To open: press button 0002and fold the
armrest to the left or right.
Stowage compartments in the doors G
WARNING
Keep the door storage compartments closed
while vehicle is in motion. Failure to do so may
cause the seat belt to catch at the rear and
prevent proper positioning of the seat belt. X
To open: pull cover 0002upwards. Stowage areas
439Stowage and features Z

Rear window rolle
rsunblind
Important safety notes G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts. G
WARNING
When adjusting a roller sunblind, the roller
blind moves up or down. You might become
trapped in the process.
In the event of danger, briefly press the button
for the roller sunblind to change the roller
blind's direction of movement.
Extending/retracting from the driver's
seat !
Make sure that the roller sunblind can
move freely. Otherwise, the roller sunblind
or other objects could be damaged. At temperatures below
00274 ‡ (002720 †), the
roller sunblind is deactivated. X
To extend or retract: briefly press
button 0002.
The roller sunblind fully extends or fully
retracts.
X To stop: briefly press button 0002again.
The roller sunblind stops briefly and moves
back into the out-of-use position.
Extending/retracting from the rear The switch is located on the rear door control
panel.
Extending
X
Pull switch 0002up and release it.
The roller sunblind extends fully.
X To stop: press switch 0002down briefly.
The roller sunblind stops briefly and then
retracts again. Features
445Stowage and features Z

Retracting
X
Press switch 0002dow npast the poin tof
resistance and release it.
The roller sunblind retracts fully.
X To stop: pull switch 0002up.
The roller sunblind stops briefly and then
extends again. Ashtray
Ashtray in the front-compartment
center console X
To open: slide cover 0002forwards until it
engages.
X To remove insert: hold insert0026by the
ribbing at the sides and lift it up 0003and out.
X To re-install the insert: press insert0026
into the holder until it engages.
X To close: press cover 0002briefly at the
front.
The cover moves back.
Ashtray in the rear-compartment center
console The ashtrays are located in the rear doors. X
To open: lift up cover 0003.
X To remove the insert: press open
cover 0003pastt he stop.
Insert 0002pops out of the holder.
X Lift insert 0002up and out.
X To install the insert: put insert0002from
above into the holder and press down into
the holder until it engages. Cigarette lighter
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function 446
FeaturesStowage and features

If childre
nopen a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight .The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts. G
WARNING
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter. Center console, front
X
Turn the SmartKey to position 2in the
ignition lock.
X To open: slide cover 0002forwards until it
engages.
X Press in cigarette lighter 0003.
Cigarette lighter 0003will pop out
automatically when the heating element is
red-hot.
X To close: press cover 0002briefly at the
front.
The cover moves back. Center console, rear compartment
X
Press in cigarette lighter 0002.
Cigarette lighter 0002will pop out
automatically when the heating element is
red-hot. 12
Vsockets
Points to observe before use The sockets can be used for accessories with
a maximum draw of 180 W (15 A).
Accessories include such items as lamps or
chargers for mobile phones.
If you use the sockets for long periods when
the engine is switched off
,the battery may
discharge.
X Turn the SmartKey to position 1in the
ignition lock.
i An emergency cut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine. Features
447Stowage and features Z

Roadside Assistance button
X
Ope nthe stowage compartmentu nderthe
armrest (Y page 439). X
Press and hold Roadside Assistance
button 0002for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button 0002
flashes while the call is active. The
Connecting Call message appears in the
multifunction display and the COMAND
display. The audio output is muted.
If a connection can be established, the CallConnected message appears in the
multifunction display and in the COMAND
display.
If a cellularp hone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The multifunction display and COMAND
display show that an mbrace call is active.
You can change to the navigation menu by
pressing the 0011button during the call,
for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
X Describe the type of assistance needed. The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i
The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button 0002is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
The COMAND display shows the Call could not be connected! message.
Press 0021to confirm the message.
X To end acall: press the 001Fbutton on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the COMAND telephone
keypad.
MB Info call button X
Open the stowage compartment under the
armrest (Y page 439).452
FeaturesSto
wage an d features

X
Press and hold MB Info call button 0002for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button 0002flashes while
the connection is being established. The
Connecting Call message appears in the
multifunction display. The COMAND
display shows the Information Call Activated message. The audio output is
muted.
If a connection can be established, the CallConnected message appears in the
multifunction display.
The COMAND display shows the
Information Call Activated message.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. You can change to the
navigation menu by pressing the 0011
button during the call, for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 24
.
Log in under "Owners Online". i
The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button 0002is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
The COMAND display shows the Call could not be connected! message.
Press 0021to confirm the message.
X To end acall: press the 001Fbutton on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the COMAND telephone
keypad.
Call priority When service calls are active, e.g
.Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the 001F
button on the multifunction steering wheel or
the corresponding button for ending a
telephone call on the COMAND telephone
keypad.
Downloading destinations in COMAND i
The components and operating principles
of COMAND can be found on
(Y page 122).
24 USA only. Features
453Stowage and features Z