2013 MERCEDES-BENZ R-CLASS FAMILY TOURER transmission

Clearing the shif
trange restriction X
Pull and hold the right-hand steering wheel
paddle shifte runtil Dis shown agai ninthe
multifunction display.
The automatic transmission shifts from the
current shift range directly to D.
Selecting the ideal shift range X
Pull the left-hand steering wheel paddle
shifter and hold it in position.
The automatic transmission shifts to the
gear which allows optimum acceleration
and deceleration. To do this, the automatic
transmission shifts down one or more
gears. Automatic transmission
159Driving and parking Z

Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! If the parking brake is being tested on a
brake dynamometer, the ignition must be
switched off (SmartKey or Start/Stop
button in position 0or 1), as ESP ®
will
otherwise automatically intervene. The test
must last a maximum of 10 seconds. The
brake system could otherwise be damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
The vehicle has permanent 4-wheel drive
(4MATIC). Power is always transmitted to
both axles. Refueling
Important safety notes
G
WARNING
Gasoline and diesel fuels are highly flammable
and poisonous. They burn violently and can
cause serious injury.
Never allow sparks, flames or smoking
materials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and any skin or
clothing contact. Extinguish all smoking
materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health. G
WARNING
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel 160
RefuelingDriving and parking

X
Replace DE Fcover :as shown and turn it
clockwise as far as it will go.
X Stow lug wrench ;and ratchet wrench
= again.
X Fold the cargo compartment floor down.
X Close the tailgate.
X Drive faster than 10 mph (16 km/h).
The Check Additive See Operator's Manual message goes out after
approximately one minute.
i If the Check Additive See Operator's Manual message continues
to be shown in the multifunction display,
add an additional bottle of DEF.
For further information on DEF, see
(Y page 353). Parking
Important safety notes
G
WARNING
If flammable materials such as leaves, grass
or twigs are exposed to prolonged contact to
parts of the exhaust system that heat up, they
could ignite. There is a risk of fire.
Park the vehicle so that no flammable
materials come into contact with parts of the
vehicle which are hot. Take particular care not
to park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Am oving vehicle can lead to damage to
the vehicle or damage to the drive train.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
R on steep uphill or downhill gradients, turn
the front wheels towards the curb.
R on steep uphill or downhill gradients, the
front axle of an empty vehicle must be
secured, for example with awheel chock.
R on steep uphill or downhill gradients, the
rear axle of a laden vehicle must be
additionally secured, for example with a
wheel chock. 166
ParkingDriving and parking

Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away.T here is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake.
Vehicles with automatic transmission X
Apply the parking brake firmly.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0in the
ignition lock and remove it.
The immobilizer is activated.
i If you turn off the engine with the
SmartKey and then remove it from the
ignition lock or open a front door, the
automatic transmission shifts to P
automatically.
Using KEYLESS-GO
X Press the Start/Stop button (Y page 149).
The engine stops and all the indicator
lamps in the instrumentc lustergo out.
i When the driver's door is closed, this
corresponds to SmartKey position 1.When
the driver's door is open, it corresponds to
SmartKey position 0or "SmartKey
removed".
i If the engine cannot be switched off as
described here, see "Emergency engine
cutoff" (Y page 310).
i If you use the Start/Stop button to switch
off the engine, the automatic transmission
shifts to Nautomatically.Ify ou then open
one of the front doors, the automatic
transmission shifts to P. i
If necessary, the engine can be switched
off while the vehicle is in motion by
pressing and holding the Start/Stop button
for around 3seconds. Parking brake
G
WARNING
If you must brake the vehicle with the parking
brake, the braking distanc eis considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. If you brake the vehicle with the parking
brake, the brake lamps will not light up. Parking
167Driving and parking Z

All checks and maintenance work on the
brake system must be carried ou
tata
qualified specialist workshop. Consult a
qualified specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subjectto
moderate loads, you should test the
functionality of yourb rakes at regular
intervals. To do so, press firmly on the brake
pedal when driving at a high speed. This
improves the grip of the brake pads.
You can find a description of Brake Assist
(BAS) on ( Ypage 68).
Mercedes-Benz recommends that you only
have brake pads/linings installed on your
vehicle which have been approved for
Mercedes-Benz vehicles or which correspond
to an equivalent quality standard .Brake
pads/linings which have not been approved
for Mercedes-Benz vehicles or which are not
of an equivalent quality could affect your
vehicle's operating safety.
Mercedes-Benz recommends that you only
use brake fluid that has been specially
approved for yourv ehicle by Mercedes-Benz,
or which corresponds to an equivalent quality
standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety.
Parking brake G
WARNING
If you must brake the vehicle with the parking
brake, the braking distanc eis considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
If you brake the vehicle with the parking
brake, the brake lamps will not light up. If you drive on wet roads or dirt-covered
surfaces, road salt and/or dirt could get into
the parking brake.
In order to prevent corrosion and a reduction
in the braking power of the parking brake,
observe the following:
R
Gently depress the parking brake from time
to time before beginning the journey.
R Drive a distance of approximately 110 yds
(100 m) at a maximum speed of 12 mph
(20 km/h). Driving on wet roads
Hydroplaning If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
R
you drive at low speeds.
R the tires have adequate tread depth.
For this reason, in the event of heavy rain or
in conditions in which hydroplaning may
occur, you must drive in the following
manner:
R lower your speed.
R avoid ruts.
R brake carefully.
Driving on flooded roads !
Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engine or the automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage. Driving tips
171Driving and parking Z

Do not allow water to penetrate into the
passenge
rcompartmen torengine
compartment. If you must drive through
standing water, bear in mind that:
R the maximu mpermissible still water depth
is 10 in (25 cm)
R you should drive no faster than at walking
pace.
i Vehicles with AIRMATIC package: if
you have adjusted the vehicle height to a
raised level before driving through standing
water, the maximum permissible water
depth is 12 in (30 cm). Winter driving
General notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engineort he auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open
a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
i Vehicles with adiesel engine: do not
cover the radiator, e.g. with a protective cover. The measuring function of the
onboard diagnosis syste
mmay otherwise
provide inaccurate values .Some of these
values are required by law and must
therefore always be accurate.
Driving with summer tires Observe the notes in the "Winter operation"
section (Y
page 314).
Slippery road surfaces G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface. G
WARNING
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position N.
i For more information on driving with
snow chains, see (Y page 315).
Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering
and braking maneuvers. Do not use cruise
control. 172
Driving tipsDriving and parking

Activation conditions
To activate cruise control, all of the following
activation conditions mus
tbe fulfilled:
R the parking brake must be released.
R you are driving faster than 20mph
(30 km/h).
R ESP ®
must be active, but not intervening.
R the transmission must be in position D.
Storing, maintaining and calling up a
speed Storing and maintaining the speed
X
Accelerate the vehicle to the desired
speed.
X Briefly press the cruise control lever
up : or down ;.
X Remove your foot from the accelerator
pedal.
Cruise control is activated. The vehicle
automatically maintains the stored speed.
You can accept the curren tspeed if you are
driving faster than 20 mph (30km/h).
i Cruise control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient
evens out. Cruise controlm aintains the
stored speed on downhill gradients by
automatically applying the brakes.
Storing or calling up thes peedG
WARNING
The set speed stored in memory should only
be set againifp revailing road conditions and
legal speed limits permit. Possible
acceleration or deceleratio ndifferences
arising fro mreturning to the preset speed
could cause an acciden tand/o rserious injury
to you and others. X
Briefly pull the cruise control lever towards
you ?.
X Remove your foot from the accelerator
pedal.
The first time cruise control is activated, it
stores the curren tspeed or regulates the
speed of the vehicle to the previously
stored speed.
Setting aspeed G
WARNING
Keep in mind tha titmay take a brie fmoment
until the vehicle has made the necessary
adjustments.
Increase or decrease the set vehicle speed to
a value that the prevailing road conditions and
legal speed limits permit. Otherwise, sudden
and unexpected acceleration or deceleration
of the vehicle could cause an accident and/
or serious injury to you and others.
X Press the cruise control lever up :for a
higher speed or down ;for a lower speed.
X To adjust the set speed in 1 mph
increments (1 km/h increments): briefly
press the cruise control lever up :or
down ;to the pressure point.
Every time the cruise control lever is
pressed up :or down ;the last speed
stored is increased or reduced.
X To adjust the set speed in 5 mph
increments (10 km/h increments):
press the cruise control lever up :or
down ;to beyond the pressure point.
Every time the cruise control lever is
pressed up :or down ;the last speed
stored is increased or reduced.
i Cruise control is not deactivated if you
depress the accelerator pedal. For
example, if you accelerate briefly to
overtake, cruise control adjusts the
vehicle's speed to the last speed stored
after you have finished overtaking. 174
Driving systemsDriving and parking

G
WARNING
DISTRONIC must never be operated,
activated or deactivated by a passenger or
from outside the vehicle.
You can activate DISTRONIC in the following
circumstances:
R if the engine has been started and you have
been driving for up to two minutes
R while driving, except if you brake
R the parking brake is released
R if ESP ®
is activated
R if the transmission is in position D
Activating while driving
X Briefly pull the cruise control leve rtowards
you ?or press it up :or down ;to the
pressure point.
DISTRONIC is activated.
X Press the cruise control lever repeatedly
up : or down ;until the desired speed
is set.
X Remove your foot from the accelerator
pedal.
Your vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed.
You can also activate DISTRONIC when
driving at speeds below 20 mph (30 km/h)
but only if the vehicle in front has been
detected and is shown in the multifunction
display .Ifthe vehicle in front is no longer
detected and displayed, DISTRONIC switches
off and you will hear a tone.
i You can use the cruise control lever to set
the stored speed and the control on the
cruise control lever to set the specified
minimum distance (Y page 179).
i If you do not fully release the accelerator
pedal, the DISTRONIC Override message
appears in the multifunction display. The
set distance to a slower-moving vehicle in
front will then not be maintained. You will
be driving at the speed you determine by
the position of the accelerator pedal. Driving
If there is no vehicle in front, DISTRONIC
operates in the same way as cruise control.
If DISTRONIC detects that the vehicle in front
has slowed down, it brakes your vehicle. In
this way, the distance you have selected is
maintained.
If DISTRONIC detects that the vehicle in front
is driving faster, it accelerates your vehicle,
but only up to the stored speed.
Stopping
If DISTRONIC detects that the vehicle in front
is stopping, it brakes your vehicle until it is
stationary.
i
Depending on the specified minimum
distance, your vehicle will come to a
standstill at a sufficient distance behind the
vehicle in front.T he specified minimum
distance is set using the control on the
cruise control lever.
DISTRONIC is deactivated automatically
when stopping:
R on flat stretches of road or on downhill
gradients when the vehicle is stationary
R while the vehicle is still moving on uphill
gradients, to prevent the vehicle from
unexpectedly rolling back when
DISTRONIC is deactivated
If DISTRONIC is deactivated, you will hear a
warning tone.
X To prevent the vehicle from rolling away,
depress the brake pedal or engage the
parking brake.
Setting aspeed G
WARNING
Keep in mind tha titmay take a brie fmoment
until the vehicle has made the necessary
adjustments.
Increase or decrease the set vehicle speed to
a value that the prevailing road conditions and
legal speed limits permit. Otherwise, sudden
and unexpected acceleration or deceleration 178
Driving systemsDriving and parking