2013 MERCEDES-BENZ R-CLASS FAMILY TOURER wheel

X
Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Powerw ashers G
WARNING
Do not use power washers with circular-jet
nozzles (dirt grinders) to clea nyour vehicle, in
particular the tires. You could otherwise
damage the tires and cause an accident.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about
the correc tdistance is available fromt he
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door gaps, roof gaps, joints, etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visit a qualified
specialist workshop.
X Remove dirt immediately, where possible,
while avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products
recommended and approved by Mercedes-
Benz.T his is the case approximately every
three to five months, depending on the
climate conditions and the care product used.
If dirt has penetrated the paint surface or if
the paint has become dull, the paint cleaner
recommended and approved by Mercedes-
Benz should be used.
Do not use these care products in the sun or
on the hood while the hood is hot.
X Use a suitable touch-up stick, e.g. MB
Touch-Up Stick, to repair slight damage to
the paintwork quickly and provisionally.
Matte finish care !
Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine. Care
291Maintenance and care Z

!
The following may cause the paint to
become shiny and thus reduce the matte
effect:
R Vigorous rubbing with unsuitable
materials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or
polishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable
surface damage (shiny, spotted areas).
Always have paintwork repairs performed
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a
clear matte finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light alloy wheels
with a clear matte finish.
i The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products. Cleaning the vehicle parts
Cleaning the wheels !
Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Cleaning the windows G
WARNING
Before cleaning the windshieldorw iper
blades, switch off the windshield wipers and
remove the SmartKey from the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrumen tcluster have
gone out. The windshield wipers could
otherwise move and injure you.
! Do not use dry cloths, abrasive products,
solvents or cleaning agent scontaining
solvents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain
circumstances prevent water from draining
away.T his can lead to corrosion damage
and damage to electronic components.
X Cleant he inside and outside of the
windows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz.
Cleaning the wiper blades G
WARNING
Before cleaning the windshield or wiper
blades, switch off the windshield wipers and
remove the SmartKey from the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrumentc luster have292
CareMaintenance and care

gone out. The windshield wipers could
otherwise move and injure you.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
X Fold the windshield wiper arms away from
the windshield.
X Carefully clean the wiper blades with a
damp cloth.
X Fold the windshield wiper arms back again
before switching on the ignition.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
X Clean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo or cleaning cloths.
Mirror turn signals !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the mirror turn signals.
X Clean the plastic lenses of the mirror turn
signals in the exterior mirror housing using
a wet sponge and mild cleaning agent, e.g.
Mercedes-Benz car shampoo or cleaning
cloths. Cleaning the sensors !
If you clean the sensors with a power
washer, make sure that you keep a
distance of at least 11.8 in (30 cm) between
the vehicle and the power washer nozzle.
Information about the correct distance is
available from the equipment
manufacturer. X
Clean sensors :of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the exhaust pipe !
Do not clean the exhaust pipe with
alkaline-based cleaning agents, such as
wheel cleaner.
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in
winter and after washing.
X Clean the exhaust pipe with a chrome care
product tested and approved by Mercedes-
Benz. Care
293Maintenance and care Z

Cleaning the trailer tow hitch
H
Environmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
! Do no tclean the ball coupling with a
power washer. Do not use solvents.
! Observe the note on care provided by the
trailer manufacturer. :
Ball coupling
; Locking balls
= Guide pin
? Guide faces
A Release lever
B Cover cap
The ball coupling must be cleaned if it
becomes dirty or corroded.
X Remove rust, e.g. with a wire brush.
X Remove dirt with a clean ,lint-free cloth or
a brush.
X Lightly oil or grease positions :toB and
the ball coupling recess of the vehicle after
cleaning.
X Treat the lock under protective cap Bwith
an acid-free and resin-free oil.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist
workshop. Interior care
Cleaning the display !
For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a
commercially available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as aresult, plastic
parts may break away and be thrown around
the interior when an air bag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim .This maintains the high-quality
look of the surfaces. 294
CareMaintenance and care

X
Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved by Mercedes-
Benz.
Cleaning genuine wood and trim
elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
X Wipe the wooden trim and trim pieces with
a damp, lint-free cloth,e .g. a microfiber
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers !
Observe the following when cleaning:
R clean genuine leather covers carefully
with a damp cloth and then wipe the covers dow
nwith a dry cloth. Make sure
that the leathe rdoes not become
soaked. It may otherwise become rough
and cracked. Only use leather care
agents that have been tested and
approved by Mercedes-Benz. You can
obtain these from a qualified specialist
workshop.
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid).
R clean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat
sections to avoid leaving visible lines.
Leave the seat to dry afterwards.
Cleaning results depend on the type of
dirt and how long it has been there.
R clean DINAMICA covers with a damp
cloth. Make sure that you wipe entire
seat sections to avoid leaving visible
lines.
! Do not use microfiber cloths to clean
genuine leather, artificial leather or
DINAMICA covers. If used often, these can
damage the cover.
i Note that regular care is essential to
ensure that the appearance and comfor tof
the covers is retained ove rtime.
Cleaning the seat belts G
WARNING
Do not bleach or dye seat belts as this may
severely weaken them. In a crash, they may
not be able to provide adequate protection.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
by warming them above 176 ‡ (80 †) or
placing the mindirectsunlight.
X Use clean, lukewarm wate rand soap
solution. Care
295Maintenance and care Z

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 24).Where will I find...?
First-aid kit
Example: vehicles with BlueTEC
The first-aid kit can be found under the cargo
compartment floor in the vehicle tool kit
stowage tray. Depending on the vehicle's
equipment, the location of the first-aid kit
may differ slightly from that shown in the
example illustration.
X
Open the tailgate.
X Lift the cargo compartment floor up
(Y page 298).
X Remove first-aid kit :.
i Check the expiration date on the first-aid
kit at least once a year. Replace the
contents if necessary, and replace missing
items. Vehicle tool kit
General notes The vehicle tool kit can be found in the
stowage well under the cargo compartment
floor.
i
Apart from certain country-specific
variations, vehicles are not equipped with
a tire-change tool kit. Some tools for
changing a wheel are specific to the
vehicle. For more information on which
tools are required to perfor mawheel
change on your vehicle, consult a qualified
specialist workshop.
Necessary wheel-changing tools can
include, for example:
R Jack
R Wheel chock
R Lug wrench
R Ratchet wrench
R Alignment bolt
Lifting up the cargo compartment floor X
Press release handle ;in the direction of
the arrow.
X Lift cargo compartment floor :up by
release handle ;.298
Where will I find...?Breakdown assistance

X
Fold ou thook =on the underside of the
cargo compartment floor. X
Attach hook =to the cargo
compartment's upper seal ?.
Vehicles with aTIREFIT kit :
Lug wrench
; Towing eye
= Alignmen tbolt
? Jack
A Folding wheel chock B
Fuse allocation chart
C Ratchet wrench
X Lift the cargo compartment floor up
(Y page 298).
Vehicles with acollapsible spare wheel :
Lug wrench
; Tire inflatio ncompressor
= Instructions on the installation position of
the vehicle tool kit holder
? Fuse allocation chart
A Alignmen tbolt
B Folding wheel chock
C Towing eye
D Wheel bolts
E Stowage well
F Ratchet wrench
G Jack
X Lift the cargo compartment floor up
(Y page 298). Flat tire
Preparing the vehicle
Information on changing/mounting a wheel
(Y page 334).
Vehicle preparation is not necessary on
vehicles with MOExtended tires. Flat tire
299Breakdown assistance

Your vehicle may be equipped with:
R
MOExtended tires (tires with run-flat
characteristics) (Y page 300)
R an emergency spare wheel(Y page 342)
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Apply the parking brake firmly.
X Bring the front wheels into the straight-
ahead position.
X Move the DIRECT SELECT lever to position
P.
X Vehicles with the AIRMATIC package:
make sure that highway level is selected
(Y page 183).
X Switch off the engine.
X Vehicles withou tKEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 149).
X All occupants must get out of the vehicle.
Make sure that they are note ndangered as
they do so.
X Make sure tha tno one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door.
i Only operate the tire inflation compressor
using the socket in the footwell of the
second row of seats (Y page 270), even if
the ignition is turned off.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-board voltage is too low, the power to
the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine.
MOExtended tires (tires with run-flat
properties)
G
WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when
cornering, accelerating quickly and when
braking. There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
defective tire must be replaced in every case.
With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires.
MOExtended tires may only be used in
conjunction with an active tire pressure loss
warning system or with an active tire pressure
monitor.
The maximum driving distance is
approximately 50 miles (80 km) when the
vehicle is partially laden, and approximately
18 miles (30 km) when the vehicle is fully
laden. 300
Flat tireBreakdown assistance