2013 MERCEDES-BENZ GLK-CLASS SUV towing

when driving up or downhill, restrict the
shift range. Select shift
range 4,
3, 2, or 1.
A lower gear and lower speed reduce the
risk of engine failure.
R When driving downhill, shift to a lower gear
to utilize the engine's braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if
installed, the trailer brakes.
R If the coolant temperature increases
dramatically while the air-conditioning
system is switched on, switch off the air-
conditioning system.
Coolant heat can additionally be dissipated
by opening the windows and by setting the
blower fan and the interior temperature to
maximum.
R When overtaking, pay particular attention
to the extended length of your vehicle/
trailer combination.
Due to the length of the vehicle/trailer
combination, you require additional road
space in relation to the vehicle you are
overtaking, before you can change back to
the original lane. Decoupling a trailer
G
WARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer

if the overrun brake
is engaged.
! Do not disconnect a trailer with an
engaged overrun brake. Otherwise, your
vehicle could be damaged by the
rebounding of the overrun brake.
X Make sure that the automatic transmission
is set to position P.
X Apply the vehicle's parking brake. X
Close all doors and the tailgate.
X Apply the trailer's parking brake.
X Remove the trailer cable and decouple the
trailer. Permissible trailer loads and drawbar
loads
Weight specifications The gross trailer weight is calculated by
adding the weight of the trailer to the weight
of the load and equipment on the trailer.
Missing values were not
available

at the time
of going to print.
The maximum permissible trailer drawbar
noseweight is the maximum weight with
which the trailer drawbar can be loaded.
Missing values were not available at the time
of going to print.
Loading a trailer R
When loading the trailer, make sure that
neither the permissible gross weight

of the
trailer nor the gross vehicle weight is
exceeded. The permissible gross vehicle
weight is indicated on the identification
plate on the B-pillar on the driver's side of
the vehicle.
You can find the maximum permissible
values on the type plates of your vehicle
and the trailer. When calculating how much
weight the vehicle and trailer may carry,
pay attention to the respective lowest
values.
R The trailer drawbar load on the ball coupling
must be added to the rear axle load to avoid
exceeding the permissible gross axle
weight. The permissible gross vehicle
weight is indicated on the identification
plate on the B-pillar on the driver's side of
the vehicle.
i Mercedes-Benz recommends a trailer
load where the trailer drawbar noseweight 212
Towing a trailer
Driving and parking

accounts for 8% to 15% of the trailer's
permissible gross weight.
i The weight of other accessories,
passengers and loads reduces:
R the permissible trailer load
R the permissible noseweight that your
vehicle can tow
Checking the vehicle and trailer
weightR
To ensure compliance of the weight of the
towing vehicle and the trailer with the
maximum permissible values, have the
vehicle/trailer combination (towing vehicle
including driver, passenger, load and fully
laden trailer) weighed on a calibrated
weighbridge.
R Check the gross axle weight rating of the
front and

rear axles, the gross weight of the
trailer and trailer drawbar load. Removing the ball coupling
X Observe the manufacturer's installation
instructions.
X Press the protective cap into the ball
coupling recess.
X Make sure that the protective cap is firmly
in place. Storing the ball coupling
G
WARNING
Do not carry the ball coupling in the vehicle
interior if it is not secured.
Otherwise, you and others could

be injured by
the ball coupling being thrown around if you:
R brake sharply
R change direction suddenly
R are involved in an accident
X Observe the manufacturer's installation
instructions. Trailer power supply
The trailer socket of your

vehicle is equipped
at the factory with a permanent power supply.
The permanent power supply is supplied via
trailer socket pin 4.
! You can connect accessories with a
maximum power consumption of 240 W to
the permanent power supply.
You must not charge a trailer battery using
the power supply.
The trailer's permanent power supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest.
A qualified specialist workshop can provide
more information about installing the trailer
electrics. Towing a trailer
213
Driving and parking Z

immediately after pressing the SOS button,
you do not know
if
mbrace has successfully
made the emergency call. In this situation,
seek additional assistance by other means.
Roadside Assistance button X
Press Roadside Assistance button 0043.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button 0043
flashes while the call is active. The
Connecting Call

message appears on
the multifunction display. The audio output
is muted.
If a connection can be made, the Call
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS
reception,

the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer Assistance center can ascertain the nature of
the problem (
Y page 289).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or arranges for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp for Roadside
Assistance call button 0043 is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end a call: press the
0076 button
on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
MB Info call button 286
Features
Stowage and features

Exterior care
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power
is restored.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that the automatic
transmission is in position N when washing
your vehicle in a tow-through car wash. The
vehicle could be damaged if the
transmission is in another position.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce wiping noises caused by residue on the
windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all
countries concerned.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior

damage
to the tires or chassis components.
Components damaged in this way may fail
unexpectedly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced
immediately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about
the correct distance is available from the
equipment manufacturer. 304
Care
Maintenance and care

Useful information ............................
312
Where will I find...? ........................... 312
Flat tire .............................................. 312
Battery (vehicle) ................................ 314
Jump-starting .................................... 318
Towing and tow-starting .................. 320
Fuses .................................................. 323 311Breakdown assistance

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your
vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: ( Y page 27).Where will I find...?
First-aid kit
X Open the tailgate. X
Remove first-aid kit 0043 from the stowage
net.
i Check the
expiration date
on

the first-aid
kit at least once a year. Replace the
contents if necessary, and replace missing
items. Vehicle tool kit
The vehicle tool kit can be found in the
stowage well under the cargo compartment
floor.
X To remove the cargo compartment
stowage tray/cover: lift up the cargo
compartment floor (Y page 277). X
Remove stowage tray 0043 in the direction of
the arrow.
X Remove cover

0044 in the direction of the
arrow. 0087
Lug wrench
0085 Towing eye
0083 Jack
0084 Fuse allocation chart
006B Wheel bolts
006C One pair of gloves
006D Ratchet wrench
006E Tire inflation compressor
006F Valve extractor
0070 Folding wheel chock Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
R MOExtended tires (tires with run-flat
properties) ( Y page 313)312
Flat tire
Breakdown assistance

X
First, remove the jumper cables from earth point 0083 and negative terminal 0085, then from
positive clamp 0044 and positive terminal 0087. Begin each time at the contacts on your own
vehicle first.
X Close cover 0043 of positive terminal 0044 after removing the jumper cables.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been
engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could
rollover.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the
permissible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate ( Y page 364).
! If DISTRONIC PLUS or the

HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash !
The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles ( 50km),

the entire vehicle must be
raised and transported.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop
button. Turn the SmartKey to position 2 in
the ignition lock and shift the automatic
transmission to N. Then, turn the SmartKey
back to 0 and leave it in the ignition lock.
It is better to have the vehicle transported
than to have it towed.
The automatic transmission must be in
position N when the vehicle is being towed. 320
Towing and tow-starting
Breakdown assistance

The battery must be connected and charged.
Otherwise, you:
R
cannot turn the SmartKey to position 2 in
the ignition lock
R cannot shift the automatic transmission
to
position N
i Deactivate the automatic locking feature
(Y page 80). You could otherwise be locked
out when pushing or towing the vehicle. Installing/removing the towing eye
Installing the towing eye G
WARNING
The exhaust tail pipe may be very hot. There
is a risk of burns when removing the rear
cover.
Do not touch the exhaust

pipe. Take particular
care when removing the rear cover.
Vehicles with a trailer tow hitch: if you intend
to use the vehicle for towing, install the ball
coupling and connect the towbar to it
(Y page 210).
X Remove the towing eye from the vehicle
tool kit ( Y page 312).
The brackets for the screw-in towing eyes are
located in the bumpers. They are under the
covers at the front and

at the rear on vehicles
without a trailer coupling. On vehicles with a
trailer coupling, the bracket is at the front
under the cover. Vehicles without the AMG Sports package
Vehicles with the AMG Sports package
X
Press the mark on cover 0043 inwards in the
direction of the arrow.
Rear bumpers on vehicles with the AMG
Sports package: lift up cover 0043 from the
bumper by inserting a round, blunt object
into the recess.
X Take cover 0043 off the opening.
X Screw in and tighten the towing eye
clockwise to the stop.
Removing the towing eye X
Unscrew and remove the towing eye.
X Attach cover 0043 to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing and tow-starting
321
Breakdown assistance Z