2013 MERCEDES-BENZ C-Class SEDAN service

Publication details
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Operator's Manual to the technical
documentation team at the following
address:
Daimler AG, HPC: CAC, Customer Service,
70546 Stuttgart, Germany
© Daimler AG: Not to be reprinted, translated
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without written permission from Daimler AG.
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In this Operator's Manual, you will find the
following symbols: G
WARNING
Warning notes draw your attention to hazards
that endanger your health or life, or the health
or life of others. H
Environmental note
Environmental notes provide you with
information on environmentally aware actions
or disposal.
! Notes on material damage alert you to
dangers that could lead to damage to your
vehicle. i
Practical tips or further information that
could be helpful to you.
X This symbol indicates an
instruction that must be followed.
X Several of these symbols in
succession indicate an instruction
with several steps.
(Y page) This symbol tells you where you
can find more information about a
topic.
YY This symbol indicates a warning or
an instruction that is continued on
the next page.
Display Display This font indicates a display in the
multifunction display/COMAND
display.
Parts of the software in the vehicle are
protected by copyright ©
2005
The FreeType Project
http://www.freetype.org. All rights
reserved.
As at 13.06.2012

1, 2, 3 ...
115 Vsocket ...................................... 265
12 Vsocket
see Sockets
4ETS
see ETS/4ETS (Electronic
Tractio nSystem)
4MATIC (permanent four-wheel
drive) .................................................. 179A
ABS (Anti-lock Braking System) Display message ............................ 217
Function/notes ................................ 64
Important safety notes ....................64
Warning lamp ................................. 244
Activating/deactivating cooling
with air dehumidification .................131
Active Blin dSpot Assist
Activating/deactivating (on-
board computer) ............................ 208
Display message ............................ 232
Function/informatio n.................... 190
Active Driving Assistance package .190
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 208
Display message ............................ 231
Function/informatio n.................... 193
Active light function .........................113
ADAPTIVE BRAKE ................................. 69
Adaptive Highbeam Assist Display message ............................ 227
Function/notes ............................. 114
Switching on/off (on-board
computer) ...................................... 210
Additives (engine oil) ........................352
Airb ags
Display message ............................ 223
Front air bag (driver, front
passenger )....................................... 44
Important safety notes ....................42
Knee bag .......................................... 44
PASSENGER AIR BAG OFF
indicator lamp .................................. 47
Pelvis airb ag................................... 45Safety guidelines
............................. 41
Side impact airb ag.......................... 45
Windo wcurtain air bag .................... 46
Air-conditioning system
see Climate control
AIRF LOW ........................................... 132
Airv ents
Glove box ....................................... 137
Important safet ynotes .................. 137
Rea r............................................... 138
Setting ........................................... 137
Setting the center air vents ...........137
Setting the side air vents ...............137
see Climate control
Alarm system
see ATA (Anti-Theft Alarm system)
AMG menu (on-board computer) .....212
Anti-loc kbraking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 263
Assistance menu (on-board
computer) .......................................... 206
ASSYST PLUS Displaying a service message ........282
Hiding a service message ..............282
Notes ............................................. 282
Resetting the service interval
displa y........................................... 282
Service message ............................ 282
Special service requirements ......... 283
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................71
Function .......................................... .71
Switching off the alarm ....................71
ATTENTIO NASSIST
Activating/deactivating .................207
Display message ............................ 230
Function/notes ............................. 185
Audio menu (on-board
computer) .......................................... 204
Audio system see separate operating instructions
Authorized Centers
see Qualified specialist workshop 4
Index

Driving tip
s.................................... 174
Function/notes ............................. 167
Important safety notes ..................167
Setting the specified minimum
distance ......................................... 172
Warning lamp ................................. 253
Doors
Automatic locking (on-board
computer) ...................................... 211
Automatic locking (switch) .............. .81
Central locking/unlocking
(SmartKey) ...................................... .74
Control panel ................................... 37
Display message ............................ 239
Emergency locking ........................... 81
Emergency unlocking .......................81
Important safety notes ....................79
Opening (from inside) ......................79
Drinking and driving .........................161
Drinks holder see Cuph older
Drive program
Automatic ...................................... 151
Display ........................................... 149
Manual .......................................... .153
SETUP (on-board computer) ..........213
Drive program selector .....................151
Driver's door see Doors
Driving abroad
Mercedes-Benz Service .................283
Symmetrical low bea m.................. 110
Driving lamps
see Daytime running lamps
Driving on flooded roads ..................164
Driving safety systems ABS (Anti-lock Braking System) .......64
ADAPTIVE BRAKE ............................. 69
BAS (Brake Assist System) ..............65
BAS PLUS (Brake Assist System
PLUS) .............................................. .65
Electroni cbrake force distribution ...69
ESP ®
(Electronic Stability
Program) .................................... 66, 67
ETS/4ETS (Electronic Traction
System) ........................................... 66
Important safety information ...........64 Overview
.......................................... 64
PRE-SAFE ®
Brake ............................ .69
Driving systems
Active Blind Spot Assis t................. 190
Active Driving Assistance package 190
Active Lane Keeping Assist ............193
ATTENTION ASSIST ........................185
Blind Spot Assist ............................ 186
Cruise control ................................ 165
Display message ............................ 230
DISTRONI CPLUS ........................... 167
Dynami chandling package with
sports mod e.................................. 175
HOLD function ............................... 176
Lane Keeping Assist ......................188
Lane Tracking package ..................186
Parking Guidance ........................... 182
PARKTRONI C................................. 179
RAC ESTART (AMG vehicles) ..........177
Rea rview camera .......................... 185
Driving tips
Automatic transmission .................150
Brakes ........................................... 162
Break-in period .............................. 140
DISTRONI CPLUS ........................... 174
Downhill gradient ........................... 162
Drinking and driving .......................161
Driving abroad ............................... 110
Driving in winter ............................ .165
Driving on flooded road s................ 164
Driving on wet road s...................... 164
Exhaust check ............................... 161
Fuel ................................................ 160
General .......................................... 160
Hydroplaning ................................. 164
Icy road surfaces ........................... 165
Limited braking efficiency on
salted road s................................... 163
Snow chains .................................. 313
Symmetrical low bea m.................. 110
Wet road surface ........................... 163
DVD audio (on-board computer) ......204
DVD video (on-board computer) ......205
Dynamic handling package with
sports mode ....................................... 1758
Index

E
EASY-ENTRY feature Activating/deactivating .................211
Function/notes ............................. 102
EASY-EXIT feature
Crash-responsive ........................... 103
Function/notes ............................. 102
Switching on/off ........................... 211
EBD (electronic brake force
distribution)
Display message ............................ 218
Function/notes ................................ 69
ECO display
Function/notes ............................. 161
On-board computer .......................202
ECO start/stop function
Automatic engine start ..................146
Automatic engine switch-off ..........145
Deactivating/activating .................146
General information .......................145
Important safety notes ..................145
Electronic Stability Program
see ESP ®
(Electroni cStability Program)
Emergenc yrelease
Driver's door .................................... 81
Fuel filler fla p................................. 157
Trunk ............................................... 84
Vehicle ............................................. 81
Emergency spare wheel
General notes ................................ 342
Important safety notes ..................342
Storage location ............................ 343
Technical data ............................... 344
Emergency Tensioning Devices
Function .......................................... .58
Safety guideline s............................. 41
Emissions control
Service and warranty information ....22
Engine
Check Engine warning lamp ........... 250
Display message ............................ 228
ECO start/stop function ................145
Engine number ............................... 347
Irregularr unning............................ 147
Jump-starting ................................. 302
Starting problems ..........................147Starting the engine with the
SmartKey
....................................... 143
Starting with KEYLESS-GO .............143
Switching off .................................. 159
Tow-starting (vehicle) ..................... 306
Engine, jump starting
see Jump starting (engine)
Engine electronics
Problem (malfunction) ...................147
Engine oil
Adding ........................................... 285
Additives ........................................ 352
Checking the oil level ..................... 284
Checking the oil level using the
dipstick .......................................... 285
Display message ............................ 229
Filling capacity ............................... 351
Notes about oil grades ................... 351
Notes on oil level/consumption ....284
Temperature (on-board computer) .212
Viscosity ........................................ 352
ESP ®
(Electronic Stability
Program) AMG menu (on-board computer) ...213
Deactivating/activating (AMG
vehicles) .......................................... 68
Deactivating/activating (except
AMG vehicles) ................................ 207
Deactivating/activating (notes;
except AMG vehicles) ......................67
Display message ............................ 217
ETS/4ETS ........................................ 66
Function/notes ......................... 66, 67
Important safety information ...........66
Warning lamp ................................. 246
ETS/4ETS (Electronic Traction
System) ................................................ 66
Exhaus tcheck ................................... 161
Exhaus ttail pipe (cleaning
instructions) ...................................... 291
Exterior lighting Setting options .............................. 110
see Lights
Exterior mirrors
Adjusting ....................................... 103
Dipping (automatic) .......................105
Folding in/ou t(automatically) .......104 Index
9

Mounting wheels
Lowering the vehicl e...................... 338
Mounting anew wheel ................... 337
Preparing the vehicle .....................334
Raising the vehicle .........................335
Removing awheel .......................... 337
Securing the vehicle against
rolling away ................................... 335
MP3
Operation ....................................... 204
see separate operating instructions
Multifunction display
Function/notes ............................. 200
Permanent displa y......................... 209
Multifunction steering wheel
Operating the on-board computer .199
Overview .......................................... 33N
Navigation Menu (on-board computer) ............203
see separate operating instructions
NECK-PRO head restraints
Operation ........................................ .52
Resetting after being triggered ........53
NECK-PRO luxury head restraints
Operation ........................................ .52
Resetting after being triggered ........53
Notes on breaking-in anew vehicle 140 O
Occupant Classification System
(OCS) Fault s............................................... 51
Operation ........................................ .47
System self-test ............................... 49
Occupant safety
Childre ninthe vehicle ..................... 58
System overview .............................. 40
OCS
Faults ............................................... 51
Operation ........................................ .47
System self-test ............................... 49
Odometer ........................................... 201
Oil see Engine oil On-board computer
AMG menu ..................................... 212
Assistance menu ........................... 206
Audi omenu ................................... 204
Convenience submenu ..................211
Displaying a service message ........282
Display messages ..........................216
DISTRONI CPLUS ........................... 173
Factory settings submenu .............212
Important safety notes ..................198
Instrument cluster submenu ..........209
Lighting submenu .......................... 209
Menu overview .............................. 201
Message memory .......................... 216
Navigation menu ............................ 203
Operation ....................................... 199
RACETIMER ................................... 213
Service menu ................................. 208
Settings menu ............................... 208
Standard displa y............................ 201
Telephone menu ............................ 205
Trip menu ...................................... 201
Vehicle submenu ........................... 211
Video DVD operatio n..................... 205
Opening and closing the side trim
panels ................................................. 119
Operating system see On-board computer
Outside temperature display ...........199
Overhead control panel ......................36
Override feature Rea rside windows ........................... 63 P
Pain tcode number ............................ 346
Paintwork (cleaning instructions) ...289
Panic alarm .......................................... 40
Panorama roof with power tilt/
sliding panel
Opening/closing .............................. 90
Opening/closing the roller
sunblind ........................................... 91
Problem (malfunction) .....................92
Resetting ......................................... 91
Panorama sliding sunroof
Important safety notes ....................88 Index
13

Notes for AMG vehicles
.................349
Refueling proces s.......................... 156
see Fuel
Releasing the parking lock
manually (automatic transmission) 155
Remote control Garage door opener .......................275
Programming (garage door opener) 275
Reporting safety defects ....................26
Reserve (fuel tank) see Fuel
Reserve fuel
Display message ............................ 230
Warning lamp ................................. 250
see Fuel
Residual heat (climate control) ........136
Restraint system see SRS (Supplemental Restraint
System)
Reverse gear
Engaging (automatic transmission) 148
Reversing feature
Panorama sliding sunroo f................ 89
Roller sunblinds ............................... 91
Side windows ................................... 85
Sliding sunroo f................................. 89
Roadside Assistance (breakdown) ....23
Roller blind see Roller sunblind
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 91
Rea rside windows ......................... 263
Rea rwindow .................................. 263
Roof carrier ........................................ 261
Roof lining and carpets (cleaning
guidelines) ......................................... 293
Roof load (maximum) ........................355
Route (navigation) see Route guidance (navigation)
Route guidance (navigation) ............203 S
Safety Childre ninthe vehicle ..................... 58
Child restraint systems ....................58Occupant Classification System
(OCS)
............................................... 47
Overview of occupant safety
systems ........................................... 40
Safety system
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger sea tbelt ......................... 56
Adjusting the height ......................... 57
Belt force limiters ............................ 58
Cleaning ......................................... 293
Correct usage .................................. 55
Emergency Tensioning Devices ....... .58
Fastening ......................................... 56
Important safety guidelines .............54
Releasing ......................................... 57
Safety guidelines ............................. 41
Switching belt adjustment on/off
(on-board computer) ......................212
Warning lamp ................................. 242
Warning lamp (function) ................... 57
see Seat belts
Seats
Adaptive sea tbackrests (AMG
vehicles) .......................................... 99
Adjusting (electrically). ....................96
Adjusting (manually and
electrically). ..................................... 96
Adjusting lumba rsuppor t................ 99
Adjusting the 4-way lumbar
support ............................................ 99
Adjusting the head restraint ............97
Cleaning the cover .........................292
Correct driver's seat position ........... 94
Important safety notes ....................95
Seat heating problem ....................101
Seat ventilation problem ................101
Storing settings (memory function) 106
Switching sea theating on/off .......100
Switching seat ventilation on/off ..101
Sensors (cleaning instructions) .......291
Service menu (on-board computer) .208
Service products Brake fluid ..................................... 352
Coolant (engine) ............................ 352
Engine oil ....................................... 351
Fuel ................................................ 347 Index
15

Important safety notes
..................347
Refrigerant (air-conditioning
system) .......................................... 354
Washer fluid .................................. .353
Service work
see ASSYST PLUS
Settings
Factory (on-board computer) .........212
On-board computer .......................208
Setting the air distribution ...............133
Setting the airflow ............................134
SETUP (on-board computer) .............213
Side impact air bag .............................45
Side marker lamp (display
message) ............................................ 226
Side windows Cleaning ......................................... 290
Convenience closing feature ............87
Convenience opening feature ..........86
Important safety information ...........85
Opening/closing .............................. 86
Problem (malfunction) .....................88
Resetting ......................................... 88
Sliding sunroof
Important safety notes ....................88
Opening/closing .............................. 89
Problem (malfunction) .....................92
Resetting ......................................... 90
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................77
Changing the programming .............75
Checking the battery .......................77
Convenience closing feature ............87
Convenience opening feature ..........86
Display message ............................ 240
Door central locking/unlocking .......74
Important safety notes ....................74
Loss ................................................. 78
Mechanical key ................................ 76
Positions (ignition lock) .................141
Problem (malfunction) .....................78
Starting the engine ........................143
Snow chains ...................................... 313
Sockets General notes ................................ 265
Rea rcompartmen t......................... 265Spare wheel
Notes/data .................................... 340
Storage location ............................ 343
Specialist workshop ............................ 25
Special seat bel tretractor .................. 61
Speed ,controlling
see Cruise control
Speedometer
Digital ............................................ 202
In the Instrument cluster .................31
Segments ...................................... 199
Selecting the unit of measurement 209
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 68
Warning lamp ................................. 247
SRS
see SRS (Supplemental Restraint
System)
SRS (Supplemental Restraint
System)
Display message ............................ 220
Introduction ..................................... 41
Warning lamp ................................. 249
Warning lamp (function) ................... 41
Standing lamps
Changing bulbs .............................. 119
Display message ............................ 226
Switching on/off ........................... 112
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 143
Steering (display message) ..............240
Steering wheel Adjusting (electrically). ..................102
Adjusting (manually). .....................102
Button overview ............................... 33
Buttons (on-board computer) ......... 199
Cleaning ......................................... 292
Important safety notes ..................101
Paddle shifters ............................... 151
Storing settings (memory function) 106
Steering wheel paddle shifters ........151
Stopwatch (RACETIMER) ................... 213
Stowage areas ................................... 25616
Index

Tires
Aspect ratio (definition) .................333
Average weight of the vehicle
occupants (definition) ....................331
Bar (definition) ............................... 331
Changing awheel .......................... 334
Characteristics .............................. 331
Checking ........................................ 311
Definition of terms .........................331
Direction of rotatio n...................... 334
Display message ............................ 236
Distributio nofthe vehicle
occupants (definition) ....................333
DOT, Tire Identification Number
(TIN) .............................................. .330
DOT (Department of
Transportation) (definition) ............331
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 332
GVW (Gross Vehicle Weight)
(definition) ..................................... 332
GVWR (Gross Vehicle Weight
Rating) (definition) .........................332
Important safety notes ..................310
Increased vehicle weight due to
optional equipment (definition) ......331
Kilopascal (kPa) (definition) ...........332
Labeling (overview )........................ 327
Load bearing index (definition) ......333
Load index ..................................... 330
Load index (definition) ...................332
M+S tires ....................................... 312
Maximum loaded vehicle weight
(definition) ..................................... 332
Maximum load on a tire (definition) 332
Maximum permissible tire
pressure (definition) ....................... 332
Maximum tire loa d......................... 325
Maximum tire load (definition) .......332
MOExtended tires ..........................297
Optional equipment weight
(definition) ..................................... 333
PSI (pounds per square inch)
(definition) ..................................... 332
Replacing ....................................... 334
Service life ..................................... 312
Sidewall (definition) .......................333
Speed rating (definition) ................332Storing
........................................... 334
Structure and characteristics
(definition) ..................................... 331
Summer tires ................................. 312
Temperature .................................. 327
TIN (Tire Identification Number)
(definition) ..................................... 333
Tire bea d(definition) ...................... 333
Tire pressure (definition) ................333
Tire pressures (recommended )...... 331
Tire size (data) ............................... 338
Tire size designation, load-bearing
capacity, speed rating .................... 328
Tire tread ....................................... 311
Tire tread (definition) .....................333
Total load limit (definition) .............333
Traction ......................................... 326
Traction (definition) .......................333
Trea dwear ..................................... 326
Uniform Tire Quality Grading
Standard s...................................... 326
Uniform Tire Quality Grading
Standard s(definition) .................... 331
Unladen weight (definition) ............332
Wea rindicato r(definition) .............333
Whee lrim (definition ).................... 331
see Flat tire
Top Tether ............................................ 62
Towing Important safety guidelines ...........304
Installing the towing eye ................305
Removing the towing eye. ..............305
With the rear axle raised ................305
Towing away
With both axles on the ground .......305
Tow-starting
Emergency engine starting ............306
Important safety notes ..................304
Transfer case ..................................... 155
Transmission see Automatic transmission
Transporting the vehicle ..................306
Trim pieces (cleaning instructions) .292
Trip computer (on-board computer) 201
Trip odometer Calling up ....................................... 201
Resetting (on-board computer) ......202
see Trip odometer 18
Index