2013 MERCEDES-BENZ C-Class SEDAN service

appears. The vehicle data can now be sen
tto
the Customer Assistance center.
X Press OK to confirm the message.
The voice connectio nwith the Customer
Assistance center is terminated.
The Vehicle Diagnosis: Transferring data... appears.
The vehicle data is sen ttothe Customer
Assistance center.
Depending on what the customer service
representative agreed with you, the voice
connection is re-established after the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by E-Mail or telephone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If aservice is overdue,
the COMAND display shows a message
about various special offers at your
workshop.
R monthly status information E-Mail on oil
level, air pressure, maintenance, brakes,
etc.Ifa pplicable, you will receive
information on special offers in the E-Mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 26).
Information on roadside assistance
(Y page 23).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
Ar oute can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet. Each route can include up to 20 way points. When a route has
been received by the navigation system, the
'Route name' has been saved to memory card. Do you want to start
route guidance? message appears on the
COMAND display .The route is saved to the
SD memory card.
X To start route guidance: selectYes .
An overview of the route is shown in the
display.
i If you select No , the saved route can be
called up later in the navigation menu.
X Select Start .
Route guidance is started.
i Downloaded and saved data can be called
up again in COMAND.
You can find further information in the
separate COMAND operating instructions.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle. If this
selected speed is exceeded by the vehicle, a
message will be sent to the Customer
Assistance center. The Customer Assistance
center then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include SMS, E-Mail or an automated call.
The data which is sent to the Customer
Assistance center contains the following
information:
R the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was
exceeded
Geo fencing Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will
be informed if the vehicle crosses the
boundaries of the selected areas. You can274
FeaturesStowage and features

select the way in which you receive this
information beforehand. Possible options
include SMS, E-Mail or an automated call.
The area can be determined as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas
simultaneously. Different settings are
possible for each area.
USA only: these settings can be called up
under "Owners Online" at http://
www.mbusa.com.
Alternatively, you can trigger an MB Info call
and inform the customer service
representative that you wish to activate geo
fencing.
Currently inactive areas can be activated by
SMS.
Triggering the vehicle alarm With this function, you can trigger the
vehicle's panic alarm via SMS. An alarm
sounds and the exterior lighting flashes.
Depending on the setting, the panic alarm
lasts five or ten seconds. Afterwards, the
alarm switches off. Garage door opener
Important safety notes G
WARNING
When you operate or program the garage door
with the integrated garage door opener,
persons in the range of movement of the
garage door can become trapped or struck by
the garage door. There is arisk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbo nmonoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
The HomeLink ®
garage door opener
integrated in the rear-view mirror allows you
to operate up to three different door and gate
systems.
Only operate garage doors using the
integrated garage door opener if:
R they are equipped with a safety stop and
reverse feature, and
R they conform to the current U.S. safety
standards.
When programming a garage door opener,
park vehicle outside the garage.
i Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following
telephone assistance services:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100
R HomeLink ®
hotline 1-800-355-3515
(free of charge)
More information on HomeLink ®
and/or
compatible products is also available
online at http://www.homelink.com.
i Notes on the declaration of conformity
(Y page 25).
Programming Programming buttons
Observe the "Important safety notes"
(Y
page 275). Features
275Stowage and features Z

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 25).ASSYST PLUS
Service messages
The ASSYST PLUS service interval display
informs you of the nex tservice due date.
Information on the type of service and service
intervals (see the separate Maintenance
Booklet).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
i The ASSYST PLUS servic einterval display
does not show any informatio nonthe
engine oil level. Observe the notes on the
engine oil level (Y page 284).
The multifunction display shows a service
message for several seconds, e.g.:
R Next Service A in .. days R
Service A Due R
Service A Exceeded by .. days Depending on the operating conditions of the
vehicle, the remaining time or distance until
the next service due date is displayed.
The letter
A or
B , possibly in connection with
a number or another letter, shows the type of
service. A stands for a minor service and
B for
a major service.
You can obtain further information from an
authorized Mercedes-Ben zCenter. The ASSYST PLUS service interval display
does not take into accoun
tany periods of
time during which the battery is
disconnected.
Maintaining the time-dependent service
schedule:
X Note down the service due date displayed
in the multifunctio ndisplay before
disconnecting the battery.
or
X After reconnecting the battery, subtract
the battery disconnection periods fro mthe
service date shown on the display. Hiding
aservice message
X Press the 0006or000B button on the
steering wheel. Displaying service messages
X Switch on the ignition.
X Press the 0002or0005 button on the
steering wheel to selec tthe Serv. menu.
X Press the 0003or0004 button to select the
ASSYST PLUS submenu and confirm with
000B.
The service due date appears in the
multifunction display. Information about Service
Resetting the ASSYST PLUS service
interval display !
If the ASSYST PLUS service interval
display has been inadvertently reset, this
setting can be corrected at a qualified
specialist workshop.
Have service work carried out as described
in the Maintenance Booklet. This may
otherwise lead to increased wear and
damage to the major assemblies or the
vehicle. 282
ASSYST PLUSMaintenance and care

Aq
ualified specialist workshop, e.g. an
authorized Mercedes-Ben zCenter, will reset
the ASSYST PLUS service interval display
after the service work has been carried out.
You can also obtain further information on
maintenance work, for example.
Special service requirements The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R regular city driving with frequent
intermediate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long
periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Driving abroad An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-BenzC
enter. Engine compartment
Hood
Important safety notes G
WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. G
WARNING
When opening and closing the hood, it may
suddenly fall into the closed position .There is
a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement. G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
Opening the hood when the engine is
overheated or when there is a fire in the
engine compartmentc ould expose you to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury. Engine compartment
283Maintenance and care
Z

oil consumption may be higher than this when
the vehicle is new or if you frequently drive at
high engine speeds.
Depending on the engine, the oil dipstick may
be in a different location.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement.
Checking the oil level using the oil
dipstick X
Park the vehicle on a level surface.
To check the oil level with the engine at
operating temperature, switch the engine
off and wait for approximately five minutes.
X Pull oil dipstick 0002out of the dipstick guide
tube.
X Wipe off oil dipstick 0002.
X Slowly slide oil dipstick 0002into the guide
tube to the stop, and take it out again.
If the level is between MIN mark 0022and
MAX mark 0003, the oil level is correct.
X If the oil level has dropped to MIN mark
0022 or below, add 1.1 US qt (1.0 liter) of
engine oil. Adding engine oil G
WARNING
If engine oil comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next
to the filler neck. Let the engine cool down
and thoroughly clean the engine oil off the
components before starting the engine. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic
converter. Have excess oil siphoned off. Engine compartment
285Maintenance and care Z

Example: engine oil cap
X Turn cap 0002counter-clockwise and remove
it.
X Add engine oil.
If the oil level is at or below the MIN mark
on the oil dipstick, add 1.1 US qt (1.0 liter)
of engine oil.
X Replace cap 0002on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.
X Check the oil level agai nwith the oil
dipstick (Y page 285).
Further information on engine oil
(Y page 351). Checking and adding other service
products
Checking coolant level G
WARNING
The engine cooling system is pressurized,
particularly when the engine is warm. When
opening the cap, you could be scalded by hot
coolan tspraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape.
Only chec kthe coolant level when the vehicle
is on a level surface and the engine has cooled
down. X
Turn the SmartKey to position 2in the
ignition lock (Y page 141).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 142).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †). X
Slowly turn cap 0002half a turn counter-
clockwise and allow excess pressure to
escape.
X Turn cap 0002further counter-clockwise and
remove it.
If the coolant is at the level of marker bar
0022 in the filler neck when cold, there is
enough coolant in coolant expansion
tank 0003.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar 0022in the fuel
filler neck when warm, there is enough
coolant in expansion tank 0003.
X If necessary, add coolant that has been
tested and approved by Mercedes-Benz.
X Replace cap 0002and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 352). 286
Engine compartmentMaintenance and care

Always make sure tha
tneither you nor the
battery is electrostatically charged. Abuild-
up of electrostati ccharge can be caused, for
example:
R by wearing clothing made from synthetic
fibers
R due to friction between clothing and seats
R if you push or pull the battery across the
carpet or other synthetic materials
R if you wipe the battery with a cloth G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention. G
WARNING
During the charging process, a battery
produces hydrogen gas. If a short circuit
occurs or sparks are created, the hydrogen
gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into
contact with vehicle parts.
R Never place metal objects or tools on a
battery.
R It is important that you observe the
described order of the battery terminals
when connecting and disconnecting a
battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and
disconnecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified
specialist workshop or a
special collection point for
used batteries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the
Maintenance Booklet or contact a qualified
specialist workshop for more information.
! You should have all work involving the
battery carried out at aqualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
R you switch off the engine and remove the
SmartKey. On vehicles with KEYLESS-
GO, ensure that the ignition is switched
off .C heck that all the indicator lamps in
the instrumentc luster are off.Otherwise,
electroni ccomponents, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps. Battery (vehicle)
299Breakdown assistance Z

Otherwise, the vehicle's electronic
system may be damaged.
R the transmission is locked in position P
after disconnecting the battery. The
vehicle is secured against rolling away.
You can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be installed securely
during operation.
Comply with safety precautions and take
protective measures when handling
batteries. Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the
battery. Avoid creating sparks.
Battery acid is caustic. Avoid
contact with skin, eyes or clothing.
Wear suitable protective clothing,
especially gloves, apron and
faceguard.
Rinse any acid spills immediately
with clear water. Contact a
physicianifn
ecessary. Wear eye protection.
Keep children away.
Observe this Operator's Manual.
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly
for short trips or if you leave it standing idle
for a lengthy period. Consult a qualified specialist workshop if you wish to leave your
vehicle parked for a long period of time.
Like other batteries, the vehicle battery may
discharge over time if you do not use the
vehicle. In this case, have the battery
disconnected at a qualified specialist
workshop. You can also charge the battery
with a charger recommended by Mercedes-
Benz. Contac
taqualified specialist workshop
for further information.
i Remove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power.
i If the power supply has been interrupted,
e.g. if you reconnec tthe battery, you will
have to:
R set the clock; see the separate operating
instructions.
On vehicles with COMAND and a
navigation system, the clock is set
automatically.
R reset the function for folding the exterior
mirrors in/out automatically by folding
the mirrors out once (Y page 104)11
. Charging the battery
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
11 This function is only available in vehicles for Canada. 300
Battery (vehicle)Breakdown assistance