2013 MAZDA MODEL CX-5 service

Black plate (430,1)
Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qSTEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
qSTEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
8-10
Customer Information and Reporting Safety Defects
Customer Assistance
CX-5_8CA5-EA-11L_Edition3 Page430
Friday, June 22 2012 3:48 PM
Form No.8CA5-EA-11L

Black plate (431,1)
Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qContact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
lIf your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
lIf it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical condition in
accordance with a certified physician you must contact your dealership in order to avoid
the potential loss of the warranty of your vehicle which may occur if some third party is
hired by the customer to make any modifications to this system.
Log on: at www.MazdaMexico.com.mx
Answers to many questions, including how to locate or contact a local Mazda dealership in
Mexico, can be found here.
E-mail: click on“Contactanos”at the top of the page at www.MazdaMexico.com.mx
By phone at: 01 800 01 MAZDA (62932)
By letter at:
Attn: Customer Assistance
Mazda Motor de Mexico
Mario Pani #150, PB Col. Lomas de Santa Fe
Mexico, D.F. C.P. 05300
Del. Cuajimalpa de Morelos
Tel: Customer Assistance
01 800 01 MAZDA (62932).
In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
Customer Information and Reporting Safety Defects
Customer Assistance
8-11
CX-5_8CA5-EA-11L_Edition3 Page431
Friday, June 22 2012 3:48 PM
Form No.8CA5-EA-11L

Black plate (443,1)
Uniform Tire Quality Grading System (UTQGS)
This information relates to the tire grading system developed by the U.S. National
Highway Traffic Safety Administration for grading tires by tread wear, traction, and
temperature performance.
qTread Wear
The tread wear grade is a comparative rating based on the wear rate of the tire when tested
under controlled conditions on a specified government test course.
For example, a tire graded 150 would wear one-and-a-half times as well on the government
course as a tire graded 100.
The relative performance of tires depends upon the actual conditions of their use, however,
and may depart significantly from the norm because of variations in driving habits, service
practices and differences in road characteristics and climate.
qTraction-AA, A, B, C
The traction grades, from highest to lowest, are AA, A, B, and C. These grades represent
the tire's ability to stop on wet pavement as measured under controlled conditions on
specified government test surfaces of asphalt and concrete. A tire marked C may have poor
traction performance.
WARNING
The traction grade assigned to this tire is based on braking (straight ahead) traction
tests and does not include acceleration cornering (turning), hydroplaning, or peak
traction characteristics.
qTemperature-A, B, C
The temperature grades A (the highest), B, and C, represent the tire's resistance to the
generation of heat and its ability to dissipate heat when tested under controlled conditions
on a specified indoor laboratory test wheel.
Sustained high temperature can cause the material of the tire to degenerate and reduce tire
life, and excessive temperatures can lead to sudden tire failure.
Grade C corresponds to a level of performance which all passenger vehicle tires must meet
under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent
higher levels of performance on the laboratory test wheel than the minimum required by
law.
Customer Information and Reporting Safety Defects
Uniform Tire Quality Grading System (UTQGS)
8-23
CX-5_8CA5-EA-11L_Edition3 Page443
Friday, June 22 2012 3:48 PM
Form No.8CA5-EA-11L

Black plate (454,1)
Tire Maintenance
Improper or inadequate vehicle maintenance can cause tires to wear abnormally. Here are
some important maintenance points:
qTire Inflation Pressure
Inspect all tire pressure monthly (including the spare) when the tires are cold. Maintain
recommended pressures for the best ride, top handling, and minimum tire wear. Use the
pressures specified on the vehicle tire information placard or tire label for optimum service.
qTire Rotation
To equalize tread wear, rotate the tires every 12,000 km (7,500 miles) or sooner if irregular
wear develops. During rotation, inspect them for correct balance.
Do not include (TEMPORARY USE ONLY)
spare tire in rotation.Forward
Inspect the tires for uneven wear and damage. Abnormal wear is usually caused by one or a
combination of the following:
lIncorrect tire pressurelImproper wheel alignmentlOut-of-balance wheellSevere braking
After rotation, inflate all tire pressures to specification (page 9-7) and inspect the lug nuts
for tightness.
8-34
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
CX-5_8CA5-EA-11L_Edition3 Page454
Friday, June 22 2012 3:48 PM
Form No.8CA5-EA-11L

Black plate (467,1)
qAudio System
This CD player is made and tested to meet exacting safety standards. It meets FCC
requirements and complies with safety performance standards of the U.S. Department of
Health and Human Services.
CAUTION
ØThis CD player should not be adjusted or repaired by anyone except qualified
service personnel.
If servicing is required, contact an Authorized Mazda Dealer.
ØUse of controls or adjustments or performance of procedures other than those
specified herein may result in hazardous laser exposure. Never operate the CD
player with the top case of the unit removed.
ØChanges or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
NOTE
For CD player section:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
NOTE
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
qBluetooth® Hands-Free
FCC
FCC: CB2MAZGEN6HFT
NOTE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause
undesired operation.
WARNING
Changes or modifications made to this equipment not expressly approved by the
manufacturer may void the FCC authorization to operate this equipment.
Customer Information and Reporting Safety Defects
Declaration of Conformity
8-47
CX-5_8CA5-EA-11L_Edition3 Page467
Friday, June 22 2012 3:48 PM
Form No.8CA5-EA-11L

Black plate (469,1)
Service Publications
Factory-authorized Mazda service publications are available for owners who wish to do
some of their own maintenance and repair.
When requesting any of our publications through an Authorized Mazda Dealer, refer to the
chart below.
If they do not have what you need in stock, they can order it for you.
PUBLICATION ORDER NUMBER PUBLICATION DESCRIPTION
9999-95-033B-13 2013 WORKSHOP MANUAL (English)
9999-MX-033B-13 2013 WORKSHOP MANUAL (Spanish)
9999-95-076G-13 2013 WIRING DIAGRAM (English)
9999-MX-076G-13 2013 WIRING DIAGRAM (Spanish)
9999-95-050C-13 2013 OWNER'S MANUAL (English)
9999-EC-050C-13 2013 OWNER'S MANUAL (English and French)
9999-PR-050C-13 2013 OWNER'S MANUAL (Spanish)
9999-95-105F-13 2013 SERVICE HIGHLIGHTS
9999-95-050C-13NAV2013 NAVIGATION SYSTEM OWNER'S MANUAL
(English, French and Spanish)
qWORKSHOP MANUAL:
Covers recommended maintenance and repair procedures of the drive train, body and
chassis.
qWIRING DIAGRAM:
Provides electrical schematics as well as component location for the entire electrical
system.
qOWNER'S MANUAL:
This booklet contains information regarding the proper care and operation of your vehicle.
This is not a technician's manual.
qSERVICE HIGHLIGHTS:
Provides description and operation of the many systems of your Mazda.
Customer Information and Reporting Safety Defects
Service Publications
8-49
CX-5_8CA5-EA-11L_Edition3 Page469
Friday, June 22 2012 3:48 PM
Form No.8CA5-EA-11L

Black plate (470,1)
qNAVIGATION SYSTEM OWNER'S MANUAL:
This booklet contains information regarding the proper operation and use of the navigation
system. This is not a technician's manual.
8-50
Customer Information and Reporting Safety Defects
Service Publications
CX-5_8CA5-EA-11L_Edition3 Page470
Friday, June 22 2012 3:48 PM
Form No.8CA5-EA-11L

Black plate (474,1)
Specifications
qEngine
Item Specification
Type DOHC-16V in-line, 4-cylinder
Bore × Stroke 83.5 × 91.2 mm (3.29 × 3.59 in)
Displacement 1,998 ml (1,998 cc, 121.9 cu in)
Compression ratio 13.0
qElectrical System
Item Classification
Battery 12V-48AH/5HR, 12V-52AH/5HR
Spark plug Mazda Genuine spark plug
*1PE01-18110
PE02-18110
*1 This Mazda genuine spark plug features specially shaped electrodes to ensure optimum performance of the
SKYACTIV-G engine. For details, contact an Authorized Mazda Dealer.
CAUTION
When cleaning the iridium plugs, do not use a wire brush. The fine particulate
coating on the iridium alloy and platinum tips could be damaged.
qLubricant Quality
Lubricant Classification
Engine oil Refer to Recommended Oil on page 6-21.
Manual transaxle oilAPI Service GL-4
SAE 75W-80
Automatic transaxle fluid Mazda Genuine ATF FZ
Transfer case oilAPI Service GL-5
SAE 80W-90
Rear differential oilAPI Service GL-5
SAE 80W-90
Brake/Clutch fluid SAE J1703 or FMVSS116 DOT-3
NOTE
Refer to Introduction on (page 6-2) for owner's responsibility in protecting your investment.
9-4
Specifications
CX-5_8CA5-EA-11L_Edition3 Page474
Friday, June 22 2012 3:48 PM
Form No.8CA5-EA-11L