2013 LINCOLN MKZ service schedule

Cleaning the Windows and Wiper
Blades................................................286
Cleaning the Interior
..........................287
Cleaning the Instrument Panel and Instrument Cluster Lens..............287
Cleaning Leather Seats...................288
Cleaning the Alloy Wheels.............289
Vehicle Storage
...................................289
Wheels and Tires
Temporary Mobility Kit.....................292
Tire Pressure Monitoring System...............................................298
Tire Care
................................................304
Using Snow Chains............................319
Changing a Road Wheel
...................319
Technical Specifications
.................324
Capacities and Specific- ations
Engine Specifications
.......................325
Motorcraft Parts.................................325
Vehicle Identification Number
.......327
Vehicle Certification Label..............328
Transmission Code Designation......................................328
Technical Specifications
.................329
Accessories
Accessories...........................................332
Ford Extended Service Plan (ESP)
Ford Extended Service Plan (ESP)..................................................334 MyLincoln Touch
™
General Information
..........................337
Settings...................................................351
Entertainment......................................361
Phone.....................................................385
Information...........................................392
Climate..................................................403
Navigation.............................................407
Appendices
End User License Agreement.........419
Scheduled Maintenance
Scheduled Maintenance
.................440
5
Table of Contents

PERCHLORATE
Certain components in your vehicle
such as airbag modules, safety belt
pretensioners and remote control
batteries may contain perchlorate
material. Special handling may apply
for service or vehicle end of life
disposal. For more information vist:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
LINCOLN CREDIT
Lincoln Automotive Financial Services
offers a full range of financing and
lease plans to help you acquire your
vehicle. If you have financed or leased
your vehicle through Lincoln
Automotive Financial Services, thank
you for your business.
For your convenience we offer a
number of ways to contact us, as well
as help manage your account.
Phone: 1-888-498-8801
For more information regarding
Lincoln Automotive Financial Services,
as well as access Account Manager,
please go to www.LincolnAFS.com. REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the
highest standards using quality parts.
We recommend that you demand the
use of genuine Ford and Motorcraft
parts whenever your vehicle requires
scheduled maintenance or repair. You
can clearly identify genuine Ford and
Motorcraft parts by looking for the
Ford, FoMoCo or Motorcraft branding
on the parts or their packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make
sure that your vehicle provides years
of service is to have it maintained in
line with our recommendations using
parts that conform to the
specifications detailed in this Owner
’s
Manual. Genuine Ford and Motorcraft
parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision
parts meet our stringent requirements
for fit, finish, structural integrity,
corrosion protection and dent
resistance. During vehicle
development we validate these parts
deliver the intended level of protection
as a whole system. A great way to
know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
12
Introduction

5.
Calculate fuel economy by dividing
miles traveled by gallons used (For
Metric: Multiply liters used by 100,
then divide by kilometers traveled).
Keep a record for at least one month
and record the type of driving (city or
highway). This provides an accurate
estimate of the vehicle ’s fuel economy
under current driving conditions.
Additionally, keeping records during
summer and winter show how
temperature impacts fuel economy.
In general, lower temperatures mean
lower fuel economy.
EMISSION CONTROL
SYSTEM WARNINGS
Do not park, idle, or drive your
vehicle in dry grass or other dry
ground cover. The emission system
heats up the engine compartment and
exhaust system, which can start a fire. Exhaust leaks may result in entry
of harmful and potentially lethal
fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
dealer inspect your vehicle
immediately. Do not drive if you smell
exhaust fumes. Your vehicle is equipped with various
emission control components and a
catalytic converter which will enable
your vehicle to comply with applicable
exhaust emission standards. To make
sure that the catalytic converter and
other emission control components
continue to work properly:
To make sure that the catalytic
converter and other emission control
components continue to work
properly:
•
Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while
your vehicle is moving, especially
at high speeds.
• Have the items listed in scheduled
maintenance information
performed according to the
specified schedule.
The scheduled maintenance items
listed in scheduled maintenance
information are essential to the life
and performance of your vehicle and
to its emissions system
If other than Ford, Motorcraft® or
Ford-authorized parts are used for
maintenance replacements or for
service of components affecting
emission control, such non-Ford parts
should be equivalent to genuine Ford
Motor Company parts in performance
and durability.
161
Fuel and Refueling

ESSENTIAL TOWING
CHECKS
Follow these guidelines to ensure safe
towing:
•
Do not tow a trailer until you drive
your vehicle at least 1000 miles
(1600 kilometers).
• Consult your local motor vehicle
laws for towing a trailer.
• Refer to the instructions included
with towing accessories for the
proper installation and adjustment
specifications.
• Service your vehicle more
frequently if you tow a trailer. Refer
to your scheduled maintenance
information.
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
You can find information on load
specification terms found on the tire
label and Safety Compliance label as
well as instructions on calculating
your vehicle's load in another chapter
of this manual. See Load Limit (page
219).
Remember to account for the trailer
tongue weight as part of the vehicle
load when calculating the total
vehicle weight. Hitches
•
Do not use a hitch that either
clamps onto the bumper or
attaches to the axle.
• Distribute the trailer load so
10-15% of the total trailer weight
is on the trailer tongue.
Safety Chains
Note: Never attach safety chains to
the bumper.
Always connect the trailer ’s safety
chains to the hook retainers of the
vehicle hitch.
To connect the trailer ’s safety chains,
cross the chains under the trailer
tongue and allow enough slack for
turning tight corners. Do not allow the
chains to drag on the ground.
Trailer Brakes WARNING
Do not connect a trailer's
hydraulic brake system directly
to your vehicle's brake system. Your
vehicle may not have enough braking
power and your chances of having a
collision greatly increase. Electric brakes and manual,
automatic or surge-type trailer brakes,
when installed properly and adjusted
to the manufacturer's specifications,
are safe to use. The trailer brakes
must meet local and federal
regulations.
229
Towing

GETTING THE SERVICES
YOU NEED
Warranty repairs to your vehicle must
be performed by an authorized dealer.
While any authorized dealer handling
your vehicle line will provide warranty
service, we recommend you return to
your selling authorized dealer who
wants to ensure your continued
satisfaction.
Please note that certain warranty
repairs require special training and
equipment, so not all authorized
dealers are authorized to perform all
warranty repairs. This means that,
depending on the warranty repair
needed, you may have to take your
vehicle to another authorized dealer.
A reasonable time must be allowed
to perform a repair after taking your
vehicle to the authorized dealer.
Repairs will be made using Ford or
Motorcraft parts, or remanufactured
or other parts that are authorized by
Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the
Ford Customer Relationship Center or
use the online resources listed below
to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-521-4140
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources
are available online at
www.fordowner.com
These are some of the items that can
be found online:
•
U.S. dealer locator by Dealer
Name, City/State, or Zip Code
• Owner Manuals
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address
Lincoln Customer Relationship Centre
Ford Motor Company of Canada,
Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.ford.ca
Additional Assistance
If you have questions or concerns, or
are unsatisfied with the service you
are receiving, follow these steps:
243
Customer Assistance

GENERAL INFORMATION
Have your vehicle serviced regularly
to help maintain its roadworthiness
and resale value. There is a large
network of Ford authorized dealers
that are there to help you with their
professional servicing expertise. We
believe that their specially trained
technicians are best qualified to
service your vehicle properly and
expertly. They are supported by a wide
range of highly specialized tools
developed specifically for servicing
your vehicle.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking
routine service easy. See Scheduled
Maintenance (page 440).
If your vehicle requires professional
service, your authorized dealer can
provide the necessary parts and
service. Check your warranty
information to find out which parts
and services are covered.
Use only recommended fuels,
lubricants, fluids and service parts
conforming to specifications.
Motorcraft® parts are designed and
built to provide the best performance
in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets
caught in moving parts. •
Do not work on a vehicle with the
engine running in an enclosed
space, unless you are sure you
have enough ventilation.
• Keep all open flames and other
burning material (such as
cigarettes) away from the battery
and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the
key (if equipped).
3. Block the wheels.
Working with the Engine On WARNING
To reduce the risk of vehicle
damage and/or personal burn
injuries, do not start your engine with
the air cleaner removed and do not
remove it while the engine is running. 1. Set the parking brake and shift to
P (Park).
2. Block the wheels
263
Maintenance

Only use oils certified for gasoline
engines by the American Petroleum
Institute (API). An oil with this
trademark symbol conforms to the
current engine and emission system
protection standards and fuel
economy requirements of the
International Lubricants Specification
Advisory Council (ILSAC), comprised
of U.S. and Japanese automobile
manufacturers.
1. Remove the filler cap.
2.
Add engine oil that meets the Ford
specifications. See Capacities
and Specifications (page 325).
3. Replace the filler cap. Turn it until you feel a strong resistance.
Resetting the Oil Life
Monitoring System
Note: Reset the oil life monitoring only
after an oil change.
1. Turn the ignition key to the on position. Do not start the engine.
For vehicles with push-button
start, press and hold the start
button for two seconds without
pressing the brake pedal. Do not
attempt to start the engine.
2. Press both the accelerator and brake pedals at the same time.
3. Keep both pedals fully pressed.
4. After three seconds, the Service: Oil reset in prog. message will be
displayed.
5. After 25 seconds, the Service: Oil reset complete message will be
displayed. 6.
Release both the accelerator and
brake pedals.
7. The Service: Oil reset complete message will no longer be
displayed.
8. Rotate the key to the off position.
For vehicles with push-button
start, press the start button to turn
the vehicle off completely.
ENGINE COOLANT CHECK -
2.0L ECOBOOST™/3.7L
Checking the Engine Coolant
When the engine is cold, check the
concentration and level of the engine
coolant at the intervals listed in the
scheduled maintenance information.
See Scheduled Maintenance (page
440
).
Note: Make sure that the level is
between the MIN and MAX marks on
the coolant reservoir.
Note: Coolant expands when it is hot.
The level may extend beyond the MAX
mark
Note: If the level is at the MIN mark,
below the MIN mark, or empty, add
coolant immediately. See
Adding
Engine Coolant in this chapter.
The coolant concentration should be
maintained within 48% to 50%,
which equates to a freeze point
between -30 F degrees (-34 C) and
-34 F (-37 C).
268
Maintenance

3. If this is not possible, wait a short
period for the engine to cool.
4. Check the coolant level and replenish if low.
5. Re-start the engine and take your vehicle to an authorized dealer.
Note: Driving the vehicle without
repairing the engine problem increases
the chance of engine damage. Take
your vehicle to an authorized dealer as
soon as possible.
AUTOMATIC
TRANSMISSION FLUID
CHECK
Note: Transmission fluid should be
checked by an authorized dealer. If
required, fluid should be added by an
authorized dealer.
The automatic transmission does not
have a transmission fluid dipstick.
Have an authorized dealer check and
change the transmission fluid and
filter at the correct service interval.
See Scheduled Maintenance (page
440). Your transmission does not
consume fluid. However, the fluid level
should be checked if the transmission
is not working properly, or if you notice
some sign of fluid leakage.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials
may affect transmission operation
and result in damage to internal
transmission components. 6F35/HF35 transmission
(If
Equipped)
Note: Transmission fluid should be
checked by an authorized dealer. If
required, fluid should be added by an
authorized dealer.
The automatic transmission does not
have a transmission fluid dipstick.
Refer to your scheduled maintenance
information for scheduled intervals
for fluid checks and changes. Your
transmission does not consume fluid.
However, the fluid level should be
checked if the transmission is not
working properly, (For example: if the
transmission slips or shifts slowly) or
if you notice some sign of fluid
leakage. See
Scheduled
Maintenance (page 440).
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials
may affect transmission operation
and result in damage to internal
transmission components.
6F50/6F55 Transmission
(If
Equipped) WARNINGS
The dipstick cap and surrounding
components may be hot; gloves
are recommended. Use gloves when moving the air
filter assembly. Components will
be hot. 272
Maintenance