
Security
Passive Anti-Theft System................72
Anti-Theft Alarm
...................................73
Steering Wheel
Adjusting the Steering Wheel...........75
Audio Control
.........................................76
Voice Control
...........................................77
Cruise Control
.........................................77
Information Display Control..............77
Heated Steering Wheel......................78
Wipers and Washers
Windshield Wipers
...............................79
Autowipers..............................................79
Windshield Washers
...........................80
Lighting
Lighting Control
.....................................82
Autolamps...............................................82
Instrument Lighting Dimmer............83
Headlamp Exit Delay...........................83
Daytime Running Lamps...................83
Automatic High Beam Control
........84
Direction Indicators
..............................85
Interior Lamps
........................................85
Adaptive Headlamps
..........................86
Windows and Mirrors
Power Windows
....................................88
Global Opening and Closing............89
Exterior Mirrors......................................89
Interior Mirror...........................................91
Sun Visors................................................92 Sun Shades
.............................................92
Moonroof.................................................92
Instrument Cluster
Gauges......................................................95
Warning Lamps and Indicators.......98
Audible Warnings and Indicators...........................................102
Information Displays
General Information..........................103
Information Messages
........................117
Audio System
General Information...........................134
Audio unit - Vehicles With: Premium AM/FM/CD........................................135
Media Hub
..............................................136
Climate Control
Automatic Climate Control
.............138
Hints on Controlling the Interior Climate...............................................139
Heated Windows and Mirrors
........140
Cabin Air Filter.......................................141
Remote Start
.........................................141
Seats
Sitting in the Correct Position.........143
Head Restraints...................................143
Power Seats..........................................145
Memory Function
................................147
Rear Seats
.............................................149
Heated Seats........................................150
Ventilated Seats
...................................151
2
MKZ Hybrid (CC9) Table of Contents

Collision Warning System...............230
Steering..................................................233
Drive Control........................................234
Load Carrying
Load Limit.............................................236
Towing
Towing a Trailer...................................244
Transporting the Vehicle.................244
Towing the Vehicle on Four Wheels...............................................245
Driving Hints
Breaking-In............................................247
Economical Driving............................247
Driving Through Water
......................247
Floor Mats
.............................................248
Roadside Emergencies
Roadside Assistance........................250
Hazard Warning Flashers
.................251
Jump-Starting the Vehicle...............251
Collision, Damage or Fire Event.....255
Post-Crash Alert System.................257
Customer Assistance
Getting the Services You Need
......258
In California (U.S. Only)...................259
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...................................................260
Utilizing the Mediation/Arbitration Program (Canada Only)...............261
Getting Assistance Outside the U.S. and Canada
......................................262 Ordering Additional Owner's
Literature...........................................263
Reporting Safety Defects (U.S. Only)...................................................264
Reporting Safety Defects (Canada Only)...................................................264
Fuses
Changing a Fuse.................................265
Fuse Specification Chart.................266
Maintenance
General Information...........................277
Opening and Closing the Hood......278
Under Hood Overview - 2.0L Hybrid.................................................278
Engine Oil Dipstick............................280
Engine Oil Check................................280
Oil Change Indicator Reset............280
Engine Coolant Check
.......................281
Automatic Transmission Fluid Check.................................................286
Brake Fluid Check
..............................286
Power Steering Fluid Check...........286
Fuel Filter
...............................................287
Washer Fluid Check...........................287
Changing the 12V Battery................287
Checking the Wiper Blades............289
Changing the Wiper Blades...........289
Changing the Engine Air Filter.......290
Adjusting the Headlamps................291
Changing a Bulb.................................292
Bulb Specification Chart.................293
Vehicle Care
General Information
..........................294
4
MKZ Hybrid (CC9) Table of Contents

Cleaning Products.............................294
Cleaning the Exterior........................294
Repairing Minor Paint Damage
......295
Waxing...................................................295
Cleaning the Engine..........................296
Cleaning the Windows and Wiper Blades................................................296
Cleaning the Interior..........................297
Cleaning the Instrument Panel and Instrument Cluster Lens..............298
Cleaning Leather Seats...................298
Cleaning the Alloy Wheels.............299
Vehicle Storage
..................................300
Wheels and Tires
Temporary Mobility Kit
.....................303
Tire Pressure Monitoring System...............................................309
Tire Care..................................................313
Using Snow Chains............................328
Technical Specifications
.................329
Capacities and Specific- ations
Engine Specifications.......................330
Motorcraft Parts
...................................331
Vehicle Identification Number
.......332
Vehicle Certification Label
..............333
Transmission Code Designation......................................333
Technical Specifications..................335
Accessories
Accessories...........................................338 Ford Extended Service
Plan (ESP)
Ford Extended Service Plan (ESP)
..................................................340
MyLincoln Touch ™
General Information
..........................343
Settings..................................................355
Entertainment.....................................367
Phone.....................................................388
Electric Vehicle Information
...........395
Information..........................................400
Climate....................................................412
Navigation..............................................415
Appendices
End User License Agreement........426
Scheduled Maintenance
Scheduled Maintenance
.................444
5
MKZ Hybrid (CC9) Table of Contents

WINDSHIELD WIPERS
Note:
Fully defrost the windshield
before switching on the windshield
wipers.
Note: Make sure you switch off the
windshield wipers before entering a car
wash.
Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that does not resolve the
issue, install new wiper blades.
Note: Do not operate the wipers on a
dry windshield. This may scratch the
glass, damage the wiper blades or
cause the wiper motor to burn out.
Always use the windshield washers
before wiping a dry windshield. Single wipe
A
Intermittent wipe
B
Normal wipe
C
High speed wipe
D Intermittent Wipe
Shortest wipe interval
A
Intermittent wipe
B
Longest wipe interval
C
Use the rotary control to adjust the
intermittent wipe interval.
Speed Dependent Wipers
When your vehicle speed increases,
the interval between wipes will
decrease.
AUTOWIPERS (IF EQUIPPED)
Note: Fully defrost the windshield
before switching on the windshield
wipers.
Note: Make sure you switch off the
windshield wipers before entering a car
wash.
Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that does not resolve the
issue, install new wiper blades.
79
MKZ (CC9) Wipers and WashersD
C
B
E169313A C
BA
E169314

Note:
If you switch autolamps on in
conjunction with autowipers, your low
beam headlamps will illuminate
automatically when the rain sensor
activates the windshield wipers
continuously.
Note: Wet or winter driving conditions
with ice, snow or salty road mist can
cause inconsistent and unexpected
wiping or smearing.
In these conditions, you can do the
following to help keep your windshield
clear:
• Lower the sensitivity of the
autowipers to reduce the amount
of smearing.
• Switch to normal or high-speed
wipe.
• Switch the autowipers off. Highest sensitivity
A
OnB
Lowest sensitivity
C The autowipers feature uses a rain
sensor. You will find it in the area
around the interior mirror. The rain
sensor monitors the amount of
moisture on the windshield and
automatically turns on the wipers. It
will adjust the wiper speed by the
amount of moisture that the sensor
detects on the windshield. You can
turn this feature on and off in the
information display. See General
Information (page 103).
Use the rotary control to adjust the
sensitivity of the rain sensor. Set the
control to low sensitivity, and the
wipers will turn on when the rain
sensor detects a large amount of
moisture on the windshield. Set the
control to high sensitivity, and the
wipers will turn on when the rain
sensor detects a small amount of
moisture on the windshield.
Keep the outside of the windshield
clean. The rain sensor is very sensitive.
If the area around the mirror is dirty,
then the wipers may operate if dirt,
mist or insects hit the windshield.
WINDSHIELD WASHERS
Note: Do not operate the washers
when the washer reservoir is empty.
This may cause the washer pump to
overheat.
80
MKZ (CC9) Wipers and WashersA
C
B
E169315

To operate the washers and spray the
windshield, pull the lever toward you.
A wipe will occur a few seconds after
washing to clear any remaining
washer fluid. This feature can be
switched on or off in the information
display. See General Information
(page 103).
81
MKZ (CC9) Wipers and WashersE169316

The headlamps will remain on for a
period of time after you switch the
ignition off. You can adjust the time
delay using the information display
controls. See Information Displays
(page 103).
Note: If you switch autolamps on in
conjunction with autowipers, low beam
headlamps will illuminate
automatically when the rain sensor
activates the windshield wipers
continuously.
INSTRUMENT LIGHTING
DIMMER
Note: If you disconnect and connect
the battery, or fully discharge and
charge the battery, the illuminated
components will switch to the
maximum setting. Press repeatedly or press
and hold to dim.
A
Press repeatedly or press
and hold to brighten.
B HEADLAMP EXIT DELAY
After you switch the ignition off, you
can switch the headlamps on by
pulling the direction indicator lever
toward you. You will hear a short tone.
The headlamps will switch off
automatically after three minutes with
any door open or 30 seconds after the
last door has been closed. You can
cancel this feature by pulling the
direction indicator toward you again
or switching the ignition on.
DAYTIME RUNNING LAMPS
(IF EQUIPPED)
WARNING
Always remember to switch your
headlamps on in low light
situations or during inclement
weather. The system does not
activate the tail lamps and may not
provide adequate lighting during these
conditions. Failure to activate your
headlamps under these conditions
may result in a collision. The system switches the signature
lamps on in day light conditions.
To switch the system on, switch the
ignition on, and switch the lighting
control to the off, autolamp, or
parking lamp position.
83
MKZ (CC9) LightingAB
E165337

Note:
Some MyKey items will only appear if a MyKey is set. Settings (cont’
d)
Menu level 5
Menu level 4
Menu level 3
Menu level 2
—
On / Off
Switch Inhibit
Vehicle (cont’ d)
—
Select number of
years
Tire Mobility Kit
On / Off
Remote Open
Windows
On / Off
Remote Close
On / Off
Courtesy Wipe
Wipers
On / Off
Rain Sensing
—
Hold OK to Create
MyKey
Create MyKey
MyKey
—
Always On / User
Selectable
911 Assist
—
Always On / User
Selectable
Traction Control
—
Choose desired speed
or off
Max Speed
—
Choose desired speed
or off
Speed Minder
—
On / Off
Volume Limiter
—
On / Off
Do Not Disturb
—
Hold OK to Clear All
MyKeys
Clear MyKeys
—
Select the desired
language
Language
Display
Select the desiredunits of measure
Distance
Units
116
MKZ (CC9) Information Displays