
Introduction
About This Manual..................................7
Symbols Glossary
....................................7
Data Recording........................................9
California Proposition 65
.....................11
Perchlorate................................................11
Lincoln Credit
...........................................12
Replacement Parts Recommendation..............................12
Special Notices
.......................................13
Mobile Communications Equipment............................................13
Export Unique Options........................13
Child Safety
General Information.............................15
Child Seat Positioning
..........................17
Booster Seats
..........................................18
Installing Child Seats
............................21
Child Safety Locks................................29
Safety Belts
Principle of Operation..........................31
Fastening the Safety Belts................32
Safety Belt Height Adjustment.......36
Safety Belt Warning Lamp and Indicator Chime.................................37
Safety Belt Minder
................................38
Child Restraint and Safety Belt Maintenance......................................39
Personal Safety System ™
Personal Safety System ™
.................41Supplementary Restraints
System
Principle of Operation
.........................42
Driver and Passenger Airbags..........43
Knee Airbag
............................................44
Front Passenger Sensing System..................................................45
Side Airbags............................................47
Side Curtain Airbags............................48
Crash Sensors and Airbag Indicator...............................................50
Airbag Disposal.......................................51
Keys and Remote Controls
General Information on Radio Frequencies.........................................52
Remote Control
.....................................53
Replacing a Lost Key or Remote Control..................................................56
MyKey ™
Principle of Operation.........................57
Creating a MyKey
..................................58
Clearing All MyKeys.............................58
Checking MyKey System Status...................................................59
Using MyKey With Remote Start Systems...............................................59
MyKey Troubleshooting
.....................59
Locks
Locking and Unlocking.......................62
Keyless Entry...........................................67
Interior Luggage Compartment Release
.................................................70
1
MKZ Hybrid (CC9) Table of Contents

Security
Passive Anti-Theft System................72
Anti-Theft Alarm
...................................73
Steering Wheel
Adjusting the Steering Wheel...........75
Audio Control
.........................................76
Voice Control
...........................................77
Cruise Control
.........................................77
Information Display Control..............77
Heated Steering Wheel......................78
Wipers and Washers
Windshield Wipers
...............................79
Autowipers..............................................79
Windshield Washers
...........................80
Lighting
Lighting Control
.....................................82
Autolamps...............................................82
Instrument Lighting Dimmer............83
Headlamp Exit Delay...........................83
Daytime Running Lamps...................83
Automatic High Beam Control
........84
Direction Indicators
..............................85
Interior Lamps
........................................85
Adaptive Headlamps
..........................86
Windows and Mirrors
Power Windows
....................................88
Global Opening and Closing............89
Exterior Mirrors......................................89
Interior Mirror...........................................91
Sun Visors................................................92 Sun Shades
.............................................92
Moonroof.................................................92
Instrument Cluster
Gauges......................................................95
Warning Lamps and Indicators.......98
Audible Warnings and Indicators...........................................102
Information Displays
General Information..........................103
Information Messages
........................117
Audio System
General Information...........................134
Audio unit - Vehicles With: Premium AM/FM/CD........................................135
Media Hub
..............................................136
Climate Control
Automatic Climate Control
.............138
Hints on Controlling the Interior Climate...............................................139
Heated Windows and Mirrors
........140
Cabin Air Filter.......................................141
Remote Start
.........................................141
Seats
Sitting in the Correct Position.........143
Head Restraints...................................143
Power Seats..........................................145
Memory Function
................................147
Rear Seats
.............................................149
Heated Seats........................................150
Ventilated Seats
...................................151
2
MKZ Hybrid (CC9) Table of Contents

Rear Seat Armrest...............................152
Universal Garage Door Opener
Universal Garage Door Opener......153
Auxiliary Power Points
Auxiliary Power Points......................158
Storage Compartments
Center Console....................................160
Overhead Console
..............................160
Starting and Stopping the Engine
General Information............................161
Keyless Starting
....................................161
Starting a Gasoline Engine..............162
Engine Block Heater...........................164
Unique Driving Character- istics
Hybrid Electric Vehicle......................166
Fuel and Refueling
Safety Precautions
..............................172
Fuel Quality
............................................173
Running Out of Fuel............................173
Refueling
.................................................175
Fuel Consumption
..............................178
Emission Control System.................179
High Voltage Battery
General Information...........................182 High Voltage Battery Cut-Off
Switch.................................................183
Transmission
Automatic Transmission
..................185
Hill Start Assist....................................189
Brakes
General Information............................191
Hints on Driving With Anti-Lock Brakes..................................................192
Electric Parking Brake........................192
Traction Control
Principle of Operation
.......................196
Using Traction Control......................196
Stability Control
Principle of Operation........................197
Using Stability Control......................198
Parking Aids
Parking Aid
............................................199
Active Park Assist................................201
Rear View Camera.............................206
Cruise Control
Principle of Operation.......................210
Using Cruise Control..........................210
Using Adaptive Cruise Control........211
Driving Aids
Driver Alert
.............................................219
Lane Keeping System
.......................220
Blind Spot Monitor.............................225
3
MKZ Hybrid (CC9) Table of Contents

Cleaning Products.............................294
Cleaning the Exterior........................294
Repairing Minor Paint Damage
......295
Waxing...................................................295
Cleaning the Engine..........................296
Cleaning the Windows and Wiper Blades................................................296
Cleaning the Interior..........................297
Cleaning the Instrument Panel and Instrument Cluster Lens..............298
Cleaning Leather Seats...................298
Cleaning the Alloy Wheels.............299
Vehicle Storage
..................................300
Wheels and Tires
Temporary Mobility Kit
.....................303
Tire Pressure Monitoring System...............................................309
Tire Care..................................................313
Using Snow Chains............................328
Technical Specifications
.................329
Capacities and Specific- ations
Engine Specifications.......................330
Motorcraft Parts
...................................331
Vehicle Identification Number
.......332
Vehicle Certification Label
..............333
Transmission Code Designation......................................333
Technical Specifications..................335
Accessories
Accessories...........................................338 Ford Extended Service
Plan (ESP)
Ford Extended Service Plan (ESP)
..................................................340
MyLincoln Touch ™
General Information
..........................343
Settings..................................................355
Entertainment.....................................367
Phone.....................................................388
Electric Vehicle Information
...........395
Information..........................................400
Climate....................................................412
Navigation..............................................415
Appendices
End User License Agreement........426
Scheduled Maintenance
Scheduled Maintenance
.................444
5
MKZ Hybrid (CC9) Table of Contents

ABOUT THIS MANUAL
Thank you for choosing Lincoln. We
recommend that you take some time
to get to know your vehicle by reading
this manual. The more that you know
about it, the greater the safety and
pleasure you will get from driving it.
WARNING
Driving while distracted can
result in loss of vehicle control,
crash and injury. We strongly
recommend that you use extreme
caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
handheld device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. Note:
This manual describes product
features and options available
throughout the range of available
models, sometimes even before they
are generally available. It may describe
options not fitted to your vehicle.
Note: Some of the illustrations in this
manual may be used for different
models, so may appear different to you
on your vehicle. However, the essential
information in the illustrations is
always correct.
Note: Always use and operate your
vehicle in line with all applicable laws
and regulations. Note:
Pass on this manual when
selling your vehicle. It is an integral part
of the vehicle.
This manual may qualify the location
of a component as left-hand side or
right-hand side. The side is
determined when facing forward in
the seat. Right-hand side
A
Left-hand side
B
Protecting the Environment
You must play your part in protecting
the environment. Correct vehicle
usage and the authorized disposal of
waste, cleaning and lubrication
materials are significant steps toward
this aim.
SYMBOLS GLOSSARY
These are some of the symbols you
may see on your vehicle. Safety alert
7
MKZ (CC9) IntroductionE154903

See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or
sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or
unlock
Child seat lower anchor
Child seat tether anchor
Cruise control Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
8
MKZ (CC9) Introduction E162384 E71340

SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by
your vehicle
’s New Vehicle Limited
Warranty, refer to the Warranty
Manual that is provided to you along
with your Owner ’s Manual.
Special Instructions
For your added safety, your vehicle is
fitted with sophisticated electronic
controls. WARNINGS
Failure to follow the specific
warnings and instructions could
result in personal injury. See
Supplementary Restraints System
(page 42). Front seat mounted rear-facing
child or infant seats should
NEVER
be placed in front of an active
passenger airbag. MOBILE
COMMUNICATIONS
EQUIPMENT
Using mobile communications
equipment is becoming increasingly
important in the conduct of business
and personal affairs. However, you
must not compromise your own or
others’
safety when using such
equipment. Mobile communications
can enhance personal safety and
security when appropriately used, particularly in emergency situations.
Safety must be paramount when
using mobile communications
equipment to avoid negating these
benefits. Mobile communication
equipment includes, but is not limited
to, cellular phones, pagers, portable
email devices, text messaging devices
and portable two-way radios.
WARNING
Driving while distracted can
result in loss of vehicle control,
crash and injury. We strongly
recommend that you use extreme
caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with
features and options that are different
from the features and options that are
described in this Owner
’s Manual. A
market unique supplement may be
supplied that complements this book.
By referring to the market unique
supplement, if provided, you can
properly identify those features,
recommendations and specifications
that are unique to your vehicle. This
Owner ’s Manual is written primarily
13
MKZ (CC9) Introduction

GENERAL INFORMATION
See the following sections for
directions on how to properly use
safety restraints for children.
WARNINGS
Always make sure your child is
secured properly in a device that
is appropriate for their height, age and
weight. Child safety restraints must
be bought separately from your
vehicle. Failure to follow these
instructions and guidelines may result
in an increased risk of serious injury or
death to your child. All children are shaped
differently. The
recommendations for safety restraints
are based on probable child height,
age and weight thresholds from
National Highway Traffic Safety
Administration and other safety
organizations, or are the minimum
requirements of law. Ford
recommends checking with a NHTSA WARNINGS
Certified Child Passenger Safety
Technician (CPST) and consult your
pediatrician to make sure your child
seat is appropriate for your child, and
is compatible with and properly
installed in your vehicle. To locate a
child seat fitting station and CPST,
contact the NHTSA toll free at
1-888-327-4236 or go to
http://www.nhtsa.dot.gov. In Canada,
check with your local St. John
Ambulance office for referral to a
CPST or for further information,
contact your provincial ministry of
transportation, locate your local St.
John Ambulance office by searching
for St. John Ambulance on the
internet, or Transport Canada at
1-800-333-0371
(http://www.tc.gc.ca). Failure to
properly restrain children in safety
seats made especially for their height,
age, and weight may result in an
increased risk of serious injury or death
to your child. 15
MKZ (CC9) Child Safety