2013 LINCOLN MKZ HYBRID key

•
Place the vehicle in Neutral Tow
mode by doing the following:
•Put the ignition in accessory
mode (ignition on, engine off).
See Keyless Starting (page
161).
• Select
Neutral Tow in the
information display.
• When prompted by the
information display, press the
brake pedal and select Neutral
on the transmission. Make sure
the parking brake is off. If done
successfully, Neutral Tow
Engaged
appears in the
display.
• Shut the ignition off. See
Keyless Starting
(page 161).
If the process is completed
successfully, the
N on the
transmission slowly blinks and
"Neutral tow engaged" appears
in the information display.
• Do not exceed 70 mph (113 km/h).
• Start the engine and allow it to run
for one minute at the beginning of
each day. With the engine running
and your foot on the brake, shift
into position
D and then into
position R before shifting back into
position
N.
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MKZ (CC9) Towing

ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle
Limited Warranty. The service is
available:
•
24-hours, seven days a week.
• for the coverage period listed on
the Roadside Assistance Card
included in your Owner's Manual
portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare
(except vehicles that have been
supplied with a tire inflation kit).
• battery jump start.
• lock-out assistance (key
replacement cost is the customer's
responsibility).
• fuel delivery — Independent
Service Contractors, if not
prohibited by state, local or
municipal law shall deliver up to
2.0 gallons (7.5L) of gasoline or
5.0 gallons (18.9L) of diesel fuel
to a disabled vehicle. Fuel delivery
service is limited to two no-charge
occurrences within a 12-month
period. •
winch out — available within 100
feet (30.5 meters) of a paved or
county maintained road, no
recoveries.
• towing — Ford and Lincoln eligible
vehicles towed to an authorized
dealer within 35 miles (56 km) of
the disablement location or to the
nearest authorized dealer. If a
member requests to be towed to
an authorized dealer more than 35
miles (56 km) from the
disablement location, the member
shall be responsible for any
mileage costs in excess of 35 miles
(56 km).
Trailers shall be covered up to $200
if the disabled eligible vehicle requires
service at the nearest authorized
dealer. If the trailer is disabled, but the
towing vehicle is operational, the
trailer does not qualify for any
roadside services.
Vehicles Sold In The U.S. :
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card
is found in the owner's information
portfolio in the glove compartment.
U.S. Lincoln vehicle customers who
require Roadside Assistance, call
1-800-521-4140.
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MKZ (CC9) Roadside Emergencies

Vehicle Information and General
Safety Practices
•
Know the make and model of your
vehicle.
• Review the owner ’s manual and
become familiar with your vehicle ’s
safety information and
recommended safety practices.
• Do not attempt to repair damaged
electric and hybrid-electric
vehicles yourself. Contact an
authorized Ford Dealer or vehicle
manufacturer representative for
service.
Crashes
A crash or impact significant enough
to require an emergency response for
conventional vehicles would also
require the same response for an
electric or hybrid-electric vehicle.
If possible
• Move your car to a safe, nearby
location and remain on the scene.
• Roll down the windows before
shutting your vehicle off.
• Place your vehicle in Park, set the
parking brake, turn off the vehicle,
activate the hazard lights, and
move your key(s) at least 16 feet
(5 meters) away from the vehicle. Always
•
Call 911 if assistance is needed and
advise that an electric or
hybrid-electric vehicle is involved.
• Do not touch exposed electrical
components or the engine
compartment, as a shock hazard
may exist.
• Avoid contact with leaking fluids
and gases, and remain out of the
way of oncoming traffic until
emergency responders arrive.
• When emergency responders
arrive, tell them that the vehicle
involved is an electric vehicle or
hybrid vehicle.
Fires
As with any vehicle, call 911
immediately if you see sparks, smoke
or flames coming from the vehicle.
• Exit the vehicle immediately.
• Advise 911 that an electric or
hybrid-electric vehicle is involved.
• As with any vehicle fire, do not
inhale smoke, vapors or gas from
the vehicle, as they may be
hazardous.
• Remain a safe distance upwind
and uphill from the vehicle fire.
• Stay out of the roadway and stay
out of the way of any oncoming
traffic while awaiting the arrival of
emergency responders.
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MKZ (CC9) Roadside Emergencies

Protected components
Fuse amp rating
Fuse or relay
number
Lighting (ambient, glovebox, vanity,
dome, trunk)
10A
1
1
Memory seats, Lumbar, Power mirror
7.5A 1
2
Driver door unlock
20A 1
3
Not used (spare)
5A 1
4
Subwoofer amplifier, THX amplifier
20A 1
5
Not used (spare)
10A 2
6
Not used (spare)
10A 2
7
Not used (spare)
10A 2
8
Not used (spare)
10A 2
9
Power trunk logic, Keypad
5A 2
10
Not used (spare)
5A 2
11
Climate control, Gear shift
7.5A 2
12
Steering wheel column, Cluster,
Datalink logic
7.5A
2
13
Hybrid battery control module
10A 2
14
Datalink/Gateway module
10A 2
15
Trunk release
15A 1
16
Not used (spare)
5A 2
17
Ignition, Push button stop/start
5A 2
18
274
MKZ (CC9) Fuses

GENERAL INFORMATION
Have your vehicle serviced regularly
to help maintain its roadworthiness
and resale value. There is a large
network of Ford authorized dealers
that are there to help you with their
professional servicing expertise. We
believe that their specially trained
technicians are best qualified to
service your vehicle properly and
expertly. They are supported by a wide
range of highly specialized tools
developed specifically for servicing
your vehicle.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking
routine service easy. See Scheduled
Maintenance (page 444).
If your vehicle requires professional
service, your authorized dealer can
provide the necessary parts and
service. Check your warranty
information to find out which parts
and services are covered.
Use only recommended fuels,
lubricants, fluids and service parts
conforming to specifications.
Motorcraft® parts are designed and
built to provide the best performance
in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets
caught in moving parts. •
Do not work on a vehicle with the
engine running in an enclosed
space, unless you are sure you
have enough ventilation.
• Keep all open flames and other
burning material (such as
cigarettes) away from the battery
and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift to P
(Park).
2. Turn off the engine and remove the
key (if equipped).
3. Block the wheels.
Working with the Engine On WARNING
To reduce the risk of vehicle
damage and/or personal burn
injuries, do not start your engine with
the air cleaner removed and do not
remove it while the engine is running. 1. Set the parking brake and shift to
P
(Park).
2. Block the wheels
277
MKZ (CC9) Maintenance

•
Do not leave playing devices in
your vehicle during extreme
conditions as it could cause them
damage. See your device's user
guide for further information.
• For your safety, some SYNC
functions are speed-dependent.
Their use is limited to when your
vehicle is traveling at speeds under
3 mph (5 km/h).
Make sure that you review your
device's manual before using it with
SYNC. Speed-restricted Features
Some features of this system may be
too difficult to use while your vehicle
is moving so they are restricted from
use unless your vehicle is stationary.
•
Screens crowded with information,
such as Point of Interest reviews
and ratings, SIRIUS Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use
a keyboard is restricted, such as
entering a navigation destination
or editing information.
• All lists are limited so the user can
view fewer entries (such as phone
contacts or recent phone call
entries).
See the following chart for more
specific examples. Restricted features
Pairing a Bluetooth phone
Cellular Phone
Adding phonebook contacts or uploading phone-
book contacts (from a USB)
List entries are limited for phone contacts and
recent phone call entries
Editing the keypad code
System Functionality
Enabling Valet Mode
Editing settings while the rear view camera or active
park assist are active
Editing wireless settings
Wi-Fi and Wireless
Editing the list of wireless networks
347
MKZ (CC9) MyLincoln Touch
™

Restricted features
Playing video
Videos, Photos and
Graphics
Editing the screen's wallpaper or adding new wall-
paper
Composing text messages
Text Messages
Viewing received text messages
Editing preset text messages
Using the keyboard to enter a destination
Navigation
Demo navigation route
Adding or editing Address Book entries or Avoid
Areas
Privacy Information
When you connect a cellular phone
to SYNC, the system creates a profile
within your vehicle that links to that
cellular phone. This profile helps in
offering you more cellular features
and operating more efficiently. Among
other things, this profile may contain
data about your cellular phone book,
text messages (read and unread), and
call history, including history of calls
when your cell phone was not
connected to the system. In addition,
if you connect a media device, the
system creates and retains an index
of supported media content. The
system also records a short
development log of approximately 10
minutes of all recent system activity.
The log profile and other system data
may be used to improve the system
and help diagnose any problems that
may occur. The cellular profile, media device
index, and development log remain in
your vehicle unless you delete them
and are generally accessible only in
your vehicle when the cellular phone
or media player is connected. If you
no longer plan to use the system or
your vehicle, we recommend you
perform a Master Reset to erase all
stored information.
System data cannot be accessed
without special equipment and access
to your vehicle's SYNC module. Ford
Motor Company and Ford of Canada
do not access the system data for any
purpose other than as described
absent consent, a court order, or
where required by law enforcement,
other government authorities, or other
third parties acting with lawful
authority. Other parties may seek to
348
MKZ (CC9) MyLincoln Touch
™

System
Adjust the volume of voice prompts from the
system.
System Prompt Volume
Select to have the system beep to confirm choices
made through the touchscreen.
Touch Screen Button
Beep
Select to have the system beep to confirm button
choices made through the climate or audio system.
Touch Panel Button
Beep
Have the touchscreen keyboard display in QWERTY
or ABC format.
Keyboard Layout
Install any downloaded applications or view the
current software licenses.
Install Applications
Select to restore factory defaults. This erases all
personal settings and personal data.
Master Reset
Voice Control Press the Settings icon >
Settings > Voice Control,
then select from the
following: Voice control
Standard interaction mode provides more detailed
interaction and guidance. Advanced mode has less
audible interaction and more tone prompts.
Interaction Mode
Have the system ask you short questions if it has
not clearly heard or understood your request. *
Confirmation Prompts
Candidate lists are possible results from your voice
commands. The system simply makes a best guess
at your request with these turned off.
Media Candidate Lists
359
MKZ (CC9) MyLincoln Touch
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