Answer
Question
Change the engine oil every 10000
miles (16000 km) under normal oper- ating conditions. See Scheduled
Maintenance (page 444).
What is the engine oil change service
interval?
Your hybrid vehicle can use E15 (15%ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel
economy because ethanol contains
less energy per gallon than gasoline.
Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and
how will it affect my fuel economy?
The high voltage battery system is
designed to last the life of the vehicle and requires no maintenance.
How long will my high voltage battery
last? Does it need maintenance?
There are no provisions for charging
the high voltage battery from a power supply external to the vehicle.
Can you charge the battery with a plug
into an A/C outlet?
Yes. Your hybrid vehicle can be flattowed without modification. See Towing
(page 244).
Can I tow the hybrid behind my motor
home with all four wheels down?
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MKZ (CC9) Unique Driving Characteristics
•
Fuels can also be harmful if
absorbed through the skin. If fuel
is splashed on the skin, clothing or
both, promptly remove
contaminated clothing and wash
skin thoroughly with soap and
water. Repeated or prolonged skin
contact with fuel liquid or vapor
causes skin irritation.
• Be particularly careful if you are
taking “Antabuse ” or other forms
of disulfiram for the treatment of
alcoholism. Breathing gasoline
vapors, or skin contact could cause
an adverse reaction. In sensitive
individuals, serious personal injury
or sickness may result. If fuel is
splashed on the skin, promptly
wash skin thoroughly with soap
and water. Consult a physician
immediately if you experience an
adverse reaction.
FUEL QUALITY
Note: We recommend that you use
only high quality fuel without additives
or other engine treatments.
Choosing the Right Fuel
Note: Use of any fuel other than those
recommended may cause powertrain
damage, a loss of vehicle performance
and repairs may not be covered under
warranty. If your vehicle is not a flexible fuel
vehicle, then only use unleaded fuel
or unleaded fuel blended with a
maximum of 15% ethanol. Do not use
fuel ethanol (E85), diesel fuel, fuel
methanol, leaded fuel or any other
fuel because it could damage or
impair the emission control system.
The use of leaded fuel is prohibited by
law.
Your vehicle was not designed to use
fuel or fuel additives with metallic
compounds, including
manganese-based additives.
Octane Recommendations
Regular unleaded gasoline with a
pump (R+M)/2 octane rating of 87 is
recommended. Some fuel stations
offer fuels posted as regular with an
octane rating below 87, particularly in
high altitude areas. Fuels with octane
levels below 87 are not
recommended. Premium fuel will
provide improved performance and is
recommended for severe duty use
such as trailer tow.
Do not be concerned if your engine
sometimes knocks lightly. However,
if it knocks heavily while you are using
fuel with the recommended octane
rating, see your authorized dealer to
prevent any engine damage.
RUNNING OUT OF FUEL
Avoid running out of fuel because this
situation may have an adverse effect
on vehicle components.
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MKZ (CC9) Fuel and Refueling
2. Locate the access door and
remove the plastic cover. 3. Slide the handle on the service
disconnect outboard to the right. 4. Pull the handle toward you and
remove the circuit from the vehicle
to disable the high-voltage battery.
Reactivating the High-Voltage
Battery
Note: If you have manually
disconnected your high-voltage shut
off circuit you will need to reconnect
the circuit before it can be reactivated.
The vehicle will detect if the electrical
system is safe and reactivate
automatically. HIGH VOLTAGE BATTERY
CUT-OFF SWITCH
The high-voltage shut off operation
shuts off power from the high-voltage
battery after a collision, or if your
vehicle receives a substantial physical
jolt.
To reactivate the vehicle after either
event perform the following steps:
1. Turn the ignition off.
2. Turn the ignition on.
3. If the vehicle is not powered after
this sequence, repeat steps 1 and
2.
For vehicles equipped with a push
button start system:
1. Press the START/STOP button
to turn ignition off.
2. Press the brake pedal and press the
START/STOP button.
3. Remove your foot from the brake pedal and press the
START/STOP
button (ignition
off).
4. Press the
START/STOP button
again to re-enable the vehicle.
Note: After completing this process
the vehicle will detect if the electrical
system is safe and reactivate. Once
your vehicle determines the electrical
system safe you can start your vehicle
as you would normally by pressing the
brake in combination with the
START/STOP
button.
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MKZ (CC9) High Voltage BatteryE147234 E146133
Note:
If the driver attempts to leave
the vehicle while it is in gear, the vehicle
will automatically shift into P (Park).
Seatbelt and door monitors determine
the driver's intent and makes the shift
for you. During this time a
Transmission not in Park
message
will appear in the display screen,
prompting the driver to make the shift.
To put the vehicle in gear with the door
open perform steps 1-4. See the
Automatic Return to Park
section in
this chapter for more information on
this feature.
Note: To put your vehicle in gear with
the door open, perform steps 1-4. See
the
Automatic Return to Park section
in this chapter for more information on
this feature.
P (Park)
This position locks the transmission
and prevents the front wheels from
turning. Always come to a complete
stop before putting your vehicle into
and out of P (Park). An audible chime
will sound when P (Park) is manually
selected.
When the ignition is turned off, the
vehicle will automatically shift into
P
(Park). If the ignition is turned off
while the vehicle is moving, it will first
shift into
N (Neutral) until a slow
enough speed is reached. The vehicle
will then shift into
P (Park)
automatically.
Automatic Return to Park
Note: This feature will not operate
when the vehicle is in Stay in Neutral
mode or neutral tow. Your vehicle has a safety feature that
will automatically shift your vehicle
into
P (Park) when any of the
following circumstances are met:
• Turn the ignition off
• Open the driver's door with your
seat belt unlatched
• Unlatching your seatbelt while the
driver's door is open
If you turn the ignition off while your
vehicle is moving, your vehicle will first
shift into N (Neutral) until it slows
down enough to shift into P (Park)
automatically.
Note: If you have waited an extended
period of time, (2-15 minutes) before
starting your vehicle, unlatching your
safety belt will cause this feature to
activate, even with the driver's door
closed.
Note: This feature may not work
properly if the door ajar switch is
malfunctioning. If your door ajar
indicator does not illuminate when you
open the driver ’s door or the indicator
illuminates with the driver ’s door
closed. See your authorized dealer.
R (Reverse)
With the transmission in
R (Reverse),
the vehicle will move backward.
Always come to a complete stop
before shifting into and out of
R
(Reverse).
186
MKZ (CC9) Transmission
L (Low)
•
Provides maximum engine braking.
• The transmission may be put into
L (Low) at any vehicle speed.
Brake-Shift Interlock Override WARNINGS
Do not drive your vehicle until
you verify that the brake lamps
are working. When doing this procedure, you
will be taking the vehicle out of
park which means the vehicle can roll
freely. To avoid unwanted vehicle
movement, always fully set the
parking brake prior to doing this
procedure. Use wheel chocks if
appropriate. If the parking brake is fully
released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. See your
authorized dealer. Note:
See your authorized dealer as
soon as possible if this procedure is
used.
Note: For some markets this feature
will be disabled.
Note: This feature will only function if
your 12-volt battery has power. Use the brake-shift interlock override
procedure to put the vehicle in gear in
the event of an electrical malfunction
or if your vehicle has a dead battery.
The brake shift interlock override
button is located inside of the center
console, below media inputs. You will
need a tool (for example a screwdriver
or similar tool) to access the button.
1. Apply the parking brake and turn
the ignition off before performing
this procedure. 2. Locate the brake shifter interlock
access slot. The slot is located
below the media hub, in the front
of the center console storage bin
and it is not labeled
Note: Make sure that you correctly
identify the access hole as not to
damage the media hub.
3. Using a tool, press and hold the brake shift interlock switch. When
the instrument panel buttons
flash, the vehicle is in override
mode.
4. With the override switch still held, press the
N (Neutral button) for
towing, or the desired gear to shift
from Park.
188
MKZ (CC9) TransmissionE152215
5. Release the override button.
6.
The vehicle will remain in Stay in
Neutral mode for wrecker towing
purposes or can be shifted to the
desired gear and driven (if the
vehicle can be driven).
7. Release the parking brake.
If Your Vehicle Gets Stuck In
Mud or Snow
Note: Do not rock the vehicle if the
engine is not at normal operating
temperature or damage to the
transmission may occur.
Note: Do not rock the vehicle for more
than a minute or damage to the
transmission and tires may occur, or
the engine may overheat.
If your vehicle gets stuck in mud or
snow, it may be rocked out by shifting
between forward and reverse gears,
stopping between shifts in a steady
pattern. Press lightly on the
accelerator in each gear.
HILL START ASSIST WARNINGS
The system does not replace the
parking brake. When you leave
your vehicle, always apply the parking
brake and put the vehicle in P (Park). You must remain in your vehicle
once you have activated the
system. WARNINGS
During all times, you are
responsible for controlling your
vehicle, supervising the system and
intervening, if required. If the engine is revved
excessively, or if a malfunction
is detected, the system will be
deactivated. The system makes it easier to pull
away when your vehicle is on a slope
without the need to use the parking
brake.
When the system is active, your
vehicle will remain stationary on the
slope for two to three seconds after
you release the brake pedal. This
allows you time to move your foot
from the brake to the accelerator
pedal. The brakes are released
automatically once the engine has
developed sufficient drive to prevent
your vehicle from rolling down the
slope. This is an advantage when
pulling away on a slope, (for example
from a car park ramp, traffic lights or
when reversing uphill into a parking
space).
The system will activate
automatically on any slope that will
cause significant vehicle rollback.
Using Hill Start Assist
1.
Press the brake pedal to bring your
vehicle to a complete standstill.
Keep the brake pedal pressed.
189
MKZ (CC9) Transmission
GENERAL INFORMATION
Note:
Occasional brake noise is
normal. If a metal-to-metal,
continuous grinding or continuous
squeal sound is present, the brake
linings may be worn-out. Have the
system checked by an authorized
dealer. If the vehicle has continuous
vibration or shudder in the steering
wheel while braking, have it checked
by an authorized dealer.
Note: Brake dust may accumulate on
the wheels, even under normal driving
conditions. Some dust is inevitable as
the brakes wear and does not
contribute to brake noise. See
Cleaning the Alloy Wheels (page 299). See Warning Lamps and
Indicators (page 98).
Wet brakes result in reduced braking
efficiency. Gently press the brake
pedal a few times when driving from
a car wash or standing water to dry
the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply
steady and firm pressure to the brake
pedal to slow the vehicle and reduce
engine power. If you experience this
condition, apply the brakes and bring
your vehicle to a safe stop. Move the
transmission selector lever to position P,
switch the engine off and apply the
parking brake. Inspect the accelerator
pedal for any interference. If none are
found and the condition persists, have
your vehicle towed to the nearest
authorized dealer.
Brake Assist
Brake assist detects when you brake
heavily by measuring the rate at which
you press the brake pedal. It provides
maximum braking efficiency as long
as you press the pedal. Brake assist
can reduce stopping distances in
critical situations.
Anti-lock Brake System
This system helps you maintain
steering control during emergency
stops by keeping the brakes from
locking. This lamp momentarily
illuminates when you turn
the ignition on. If the light
does not illuminate during start up,
remains on or flashes, the anti-lock
braking system may be disabled. Have
the system checked by an authorized
dealer. If the system is disabled,
normal braking is still
effective. If the brake
warning lamp illuminates when you
release the parking brake, have your
system checked by an authorized
dealer.
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MKZ (CC9) BrakesE144522 E144522
Rear Sensing System
The rear sensors are only active when
the transmission is in R. As the vehicle
moves closer to the obstacle, the rate
of the audible warning increases.
When the obstacle is fewer than 10
inches (25 centimeters) away, the
warning sounds continuously. If a
stationary or receding object is
detected farther than 10 inches (25
centimeters) from the side of the
vehicle, the tone sounds for only three
seconds. Once the system detects an
object approaching, the warning
sounds again. Coverage area of up to 6 feet
(2 meters) from the rear
bumper. There is decreased
coverage area at the outer
corners of the bumper.
A The system detects certain objects
while the transmission is in R:
•
and moving toward a stationary
object at a speed of 3 mph (5
km/h) or less
• but not moving, and a moving
object is approaching the rear of
the vehicle at a speed of 3 mph (5
km/h) or less
• and moving at a speed of less than
3 mph (5 km/h) and a moving
object is approaching the rear of
the vehicle at a speed of less than
3 mph (5 km/h).
Front Sensing System
The front sensors are active when the
gearshift is in any position other than
P (Park) or N (Neutral) and the
vehicle speed is below 6 mph (10
km/h).
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MKZ (CC9) Parking AidsE130178
A