Note:
Hold the handle of the fuel filler
nozzle higher while you insert the
nozzle for easier access.
3. Slowly insert the fuel filler nozzle fully into the fuel system to open
both doors. Leave the nozzle fully
inserted until you have stopped
pumping fuel. Note:
Allow about five to ten seconds
after pumping fuel before removing the
fuel filler nozzle. This allows residual
fuel to drain back into the fuel tank and
not spill onto the vehicle.
4. After you have stopped pumping fuel, slowly remove the fuel filler
nozzle.
Note: A fuel spillage concern may
occur if overfilling the fuel tank. Do not
overfill the tank to the point that the
fuel is able to bypass the fuel filler
nozzle. The overfilled fuel may run
down the drain located below and in
front of the fuel filler door.
5. To close the fuel filler door, press the center-rear edge of the fuel
filler door and then release. The
fuel door will latch closed. If the fuel fill inlet did not close
properly, a Check Fuel Fill Inlet
message may appear on the
instrument cluster.
At the next opportunity, do the
following:
1. Safely pull off the road.
2. Put the vehicle in position
P and
switch the ignition off.
3. Open the fuel filler door and remove any visible debris from the
fuel fill opening.
4. Insert the fuel fill nozzle, or the fuel
fill funnel provided with the
vehicle, several times to allow the
inlet to close properly. This will
dislodge any debris preventing the
inlet from sealing.
If this action corrects the problem, the
message may not reset immediately.
It may take several driving cycles for
the message to turn off. A driving
cycle consists of an engine start-up
(after four or more hours with the
engine off) followed by city or
highway driving. Continuing to drive
with the message on may cause the
service engine soon lamp to turn on
as well.
177
MKZ (CC9) Fuel and RefuelingE154765
Your vehicle may not pass the I/M test
if the service engine soon indicator is
on or not working properly (bulb is
burned out), or if the OBD-II system
has determined that some of the
emission control systems have not
been properly checked. In this case,
your vehicle is not ready for I/M
testing.
If the vehicle
’s engine or transmission
has just been serviced, or the battery
has recently run down or been
replaced, the OBD-II system may
indicate that the vehicle is not ready
for I/M testing. To determine if the
vehicle is ready for I/M testing, turn
the ignition key to the on position for
15 seconds without cranking the
engine. If the service engine soon
indicator blinks eight times, it means
that the vehicle is not ready for I/M
testing; if the service engine soon
indicator stays on solid, it means that
the vehicle is ready for I/M testing.
The OBD-II system monitors the
emission control system during
normal driving. A complete check may
take several days. If the vehicle is not
ready for I/M testing, you may need
to perform the following driving cycle
consisting of mixed city and highway
driving:
Drive on an expressway or highway
for a steady 15 minutes, followed by
20 minutes of stop-and-go driving
with at least four 30-second idle
periods. Allow the vehicle to sit for at least
eight hours without starting the
engine. Then, start the engine and
complete the above driving cycle. The
engine must warm up to its normal
operating temperature. Once started,
do not turn off the engine until the
above driving cycle is complete. If the
vehicle is still not ready for I/M testing,
you will have to repeat the above
driving cycle.
181
MKZ (CC9) Fuel and Refueling
2. Locate the access door and
remove the plastic cover. 3. Slide the handle on the service
disconnect outboard to the right. 4. Pull the handle toward you and
remove the circuit from the vehicle
to disable the high-voltage battery.
Reactivating the High-Voltage
Battery
Note: If you have manually
disconnected your high-voltage shut
off circuit you will need to reconnect
the circuit before it can be reactivated.
The vehicle will detect if the electrical
system is safe and reactivate
automatically. HIGH VOLTAGE BATTERY
CUT-OFF SWITCH
The high-voltage shut off operation
shuts off power from the high-voltage
battery after a collision, or if your
vehicle receives a substantial physical
jolt.
To reactivate the vehicle after either
event perform the following steps:
1. Turn the ignition off.
2. Turn the ignition on.
3. If the vehicle is not powered after
this sequence, repeat steps 1 and
2.
For vehicles equipped with a push
button start system:
1. Press the START/STOP button
to turn ignition off.
2. Press the brake pedal and press the
START/STOP button.
3. Remove your foot from the brake pedal and press the
START/STOP
button (ignition
off).
4. Press the
START/STOP button
again to re-enable the vehicle.
Note: After completing this process
the vehicle will detect if the electrical
system is safe and reactivate. Once
your vehicle determines the electrical
system safe you can start your vehicle
as you would normally by pressing the
brake in combination with the
START/STOP
button.
183
MKZ (CC9) High Voltage BatteryE147234 E146133
Note:
If the driver attempts to leave
the vehicle while it is in gear, the vehicle
will automatically shift into P (Park).
Seatbelt and door monitors determine
the driver's intent and makes the shift
for you. During this time a
Transmission not in Park
message
will appear in the display screen,
prompting the driver to make the shift.
To put the vehicle in gear with the door
open perform steps 1-4. See the
Automatic Return to Park
section in
this chapter for more information on
this feature.
Note: To put your vehicle in gear with
the door open, perform steps 1-4. See
the
Automatic Return to Park section
in this chapter for more information on
this feature.
P (Park)
This position locks the transmission
and prevents the front wheels from
turning. Always come to a complete
stop before putting your vehicle into
and out of P (Park). An audible chime
will sound when P (Park) is manually
selected.
When the ignition is turned off, the
vehicle will automatically shift into
P
(Park). If the ignition is turned off
while the vehicle is moving, it will first
shift into
N (Neutral) until a slow
enough speed is reached. The vehicle
will then shift into
P (Park)
automatically.
Automatic Return to Park
Note: This feature will not operate
when the vehicle is in Stay in Neutral
mode or neutral tow. Your vehicle has a safety feature that
will automatically shift your vehicle
into
P (Park) when any of the
following circumstances are met:
• Turn the ignition off
• Open the driver's door with your
seat belt unlatched
• Unlatching your seatbelt while the
driver's door is open
If you turn the ignition off while your
vehicle is moving, your vehicle will first
shift into N (Neutral) until it slows
down enough to shift into P (Park)
automatically.
Note: If you have waited an extended
period of time, (2-15 minutes) before
starting your vehicle, unlatching your
safety belt will cause this feature to
activate, even with the driver's door
closed.
Note: This feature may not work
properly if the door ajar switch is
malfunctioning. If your door ajar
indicator does not illuminate when you
open the driver ’s door or the indicator
illuminates with the driver ’s door
closed. See your authorized dealer.
R (Reverse)
With the transmission in
R (Reverse),
the vehicle will move backward.
Always come to a complete stop
before shifting into and out of
R
(Reverse).
186
MKZ (CC9) Transmission
5. Release the override button.
6.
The vehicle will remain in Stay in
Neutral mode for wrecker towing
purposes or can be shifted to the
desired gear and driven (if the
vehicle can be driven).
7. Release the parking brake.
If Your Vehicle Gets Stuck In
Mud or Snow
Note: Do not rock the vehicle if the
engine is not at normal operating
temperature or damage to the
transmission may occur.
Note: Do not rock the vehicle for more
than a minute or damage to the
transmission and tires may occur, or
the engine may overheat.
If your vehicle gets stuck in mud or
snow, it may be rocked out by shifting
between forward and reverse gears,
stopping between shifts in a steady
pattern. Press lightly on the
accelerator in each gear.
HILL START ASSIST WARNINGS
The system does not replace the
parking brake. When you leave
your vehicle, always apply the parking
brake and put the vehicle in P (Park). You must remain in your vehicle
once you have activated the
system. WARNINGS
During all times, you are
responsible for controlling your
vehicle, supervising the system and
intervening, if required. If the engine is revved
excessively, or if a malfunction
is detected, the system will be
deactivated. The system makes it easier to pull
away when your vehicle is on a slope
without the need to use the parking
brake.
When the system is active, your
vehicle will remain stationary on the
slope for two to three seconds after
you release the brake pedal. This
allows you time to move your foot
from the brake to the accelerator
pedal. The brakes are released
automatically once the engine has
developed sufficient drive to prevent
your vehicle from rolling down the
slope. This is an advantage when
pulling away on a slope, (for example
from a car park ramp, traffic lights or
when reversing uphill into a parking
space).
The system will activate
automatically on any slope that will
cause significant vehicle rollback.
Using Hill Start Assist
1.
Press the brake pedal to bring your
vehicle to a complete standstill.
Keep the brake pedal pressed.
189
MKZ (CC9) Transmission
GENERAL INFORMATION
Note:
Occasional brake noise is
normal. If a metal-to-metal,
continuous grinding or continuous
squeal sound is present, the brake
linings may be worn-out. Have the
system checked by an authorized
dealer. If the vehicle has continuous
vibration or shudder in the steering
wheel while braking, have it checked
by an authorized dealer.
Note: Brake dust may accumulate on
the wheels, even under normal driving
conditions. Some dust is inevitable as
the brakes wear and does not
contribute to brake noise. See
Cleaning the Alloy Wheels (page 299). See Warning Lamps and
Indicators (page 98).
Wet brakes result in reduced braking
efficiency. Gently press the brake
pedal a few times when driving from
a car wash or standing water to dry
the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply
steady and firm pressure to the brake
pedal to slow the vehicle and reduce
engine power. If you experience this
condition, apply the brakes and bring
your vehicle to a safe stop. Move the
transmission selector lever to position P,
switch the engine off and apply the
parking brake. Inspect the accelerator
pedal for any interference. If none are
found and the condition persists, have
your vehicle towed to the nearest
authorized dealer.
Brake Assist
Brake assist detects when you brake
heavily by measuring the rate at which
you press the brake pedal. It provides
maximum braking efficiency as long
as you press the pedal. Brake assist
can reduce stopping distances in
critical situations.
Anti-lock Brake System
This system helps you maintain
steering control during emergency
stops by keeping the brakes from
locking. This lamp momentarily
illuminates when you turn
the ignition on. If the light
does not illuminate during start up,
remains on or flashes, the anti-lock
braking system may be disabled. Have
the system checked by an authorized
dealer. If the system is disabled,
normal braking is still
effective. If the brake
warning lamp illuminates when you
release the parking brake, have your
system checked by an authorized
dealer.
191
MKZ (CC9) BrakesE144522 E144522
If the front end of the vehicle is hit or
damaged, the radar sensing zone may
be altered causing missed or false
collision warnings. See your
authorized dealer to have your
collision warning radar checked for
proper coverage and operation.
STEERING
Electric Power Steering
WARNINGS
The electric power steering
system has diagnostic checks
that continuously monitor the system
to ensure proper operation. When a
system error is detected a steering
message will appear in the
information display. The electric power steering
system has diagnostic checks
that continuously monitor the system
to ensure proper operation of the
electronic system. When an electronic
error is detected, a message will be
displayed in the information display.
If this happens, stop the vehicle in a
safe place, and turn off the engine.
After at least 10 seconds, reset the
system by restarting the engine, and
watch the information display for a
steering message. If a steering
message returns, or returns while
driving, take the vehicle to your dealer
to have it checked. WARNINGS
Obtain immediate service if a
system error is detected. You
may not notice any difference in the
feel of your steering, but a serious
condition may exist. Failure to do so
may result in loss of steering control. Your vehicle is equipped with an
electric power-assisted steering
system. There is no fluid reservoir to
check or fill.
If your vehicle loses electrical power
while you are driving (or if the ignition
is turned off), you can steer the
vehicle manually, but it takes more
effort. Extreme continuous steering
may increase the effort it takes for you
to steer. This occurs to prevent
internal overheating and permanent
damage to your steering system. If this
should occur, you will neither lose the
ability to steer the vehicle manually
nor will it cause permanent damage.
Typical steering and driving
maneuvers will allow the system to
cool and steering assist will return to
normal.
Steering Tips
If the steering wanders or pulls, check
for:
•
an improperly inflated tire
• uneven tire wear
• loose or worn suspension
components
• loose or worn steering
components
• improper vehicle alignment
233
MKZ (CC9) Driving Aids
Protected components
Fuse amp rating
Fuse or relay
number
Lighting (ambient, glovebox, vanity,
dome, trunk)
10A
1
1
Memory seats, Lumbar, Power mirror
7.5A 1
2
Driver door unlock
20A 1
3
Not used (spare)
5A 1
4
Subwoofer amplifier, THX amplifier
20A 1
5
Not used (spare)
10A 2
6
Not used (spare)
10A 2
7
Not used (spare)
10A 2
8
Not used (spare)
10A 2
9
Power trunk logic, Keypad
5A 2
10
Not used (spare)
5A 2
11
Climate control, Gear shift
7.5A 2
12
Steering wheel column, Cluster,
Datalink logic
7.5A
2
13
Hybrid battery control module
10A 2
14
Datalink/Gateway module
10A 2
15
Trunk release
15A 1
16
Not used (spare)
5A 2
17
Ignition, Push button stop/start
5A 2
18
274
MKZ (CC9) Fuses