
SYNC Services (If Equipped,
United States Only)
Note:
SYNC Services requires
activation before use. Visit
www.SYNCMyRide.com to register and
check your eligibility for complimentary
services. Standard phone and message
rates may apply. Subscription may be
required. You must also have the active
SYNC Services Bluetooth-enabled
cellular phone paired and connected
to the system in order to connect to,
and use, SYNC Services. See Phone
(page 388).
Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make
sure your cellular phone is not blocking
caller ID before using SYNC Services.
Note: The driver is ultimately
responsible for the safe operation of
the vehicle, and therefore, must
evaluate whether it is safe to follow
the suggested directions. Any
navigation features provided are only
an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Do not follow the route
suggestions if doing so would result in
an unsafe or illegal maneuver, if you
would be placed in an unsafe situation,
or if you would be directed into an area
that you consider unsafe. Maps used
by this system may be inaccurate
because of errors, changes in roads,
traffic conditions or driving conditions. Note:
When you connect, the service
uses GPS technology and advanced
vehicle sensors to collect your vehicle's
current location, travel direction and
speed to help provide you with the
directions, traffic reports, or business
searches you request. Further, to
provide the services you request, for
continuous improvement, the service
may collect and record call details and
voice communications. For more
information, see SYNC Services Terms
and Conditions at
www.SYNCMyRide.com. If you do not
want Ford or its service providers to
collect your vehicle travel information
or other information identified in the
Terms and Conditions, do not subscribe
or use the service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology
and comprehensive map and traffic
data, to give you personalized traffic
reports, precise turn-by-turn
directions, business search, news,
sports, weather and more. For a
complete list of services, or to learn
more, please visit
www.SYNCMyRide.com.
Connecting to SYNC Services
Using Voice Commands 1. Press the voice button.
2. When prompted, say "Services".
This initiates an outgoing call to
SYNC Services using your paired
and connected Bluetooth-enabled
cellular phone.
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MKZ (CC9) MyLincoln Touch
™E142599

Vehicle Health Report Privacy
Notice
When you create a Vehicle Health
Report, Ford Motor Company may
collect your cellular phone number
(to process your report request) and
diagnostic information about your
vehicle. Certain versions or updates
to Vehicle Health Report may also
collect more vehicle information. Ford
may use your vehicle information it
collects for any purpose. If you do not
want to disclose your cellular phone
number or vehicle information, do not
run the feature or set up your Vehicle
Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle
Health Report Terms and Conditions,
and Privacy Statement) for more
information.
CLIMATE
Press the lower right corner on the
touchscreen to access your climate
control features. Depending on your
vehicle line and option package, your
climate screen may look different
from the screen shown here.
Power: Touch to switch the system off and on. Outside air cannot
enter your vehicle when you switch off the system.
A
Passenger settings:
Touch DUAL to switch on the passenger
temperature control. Touch the + and - to adjust the temperature.
Touch the heated seat icon to control the heated seat (if equipped).
Touch the cooled seat icon to control the cooled seat (if equipped).
See
Seats (page 143).
B
412
MKZ (CC9) MyLincoln Touch
™E148839

Fan speed: Touch + or - to increase or decrease the volume of air
circulated in your vehicle.
C
Recirculated air: Touch the button to switch between outside air and
recirculated air. When you select recirculated air, the button illuminates
and the air currently in the passenger compartment recirculates. This
may reduce the time needed to cool the interior (when used with A/C)
and may reduce unwanted odors from entering your vehicle.
Recirculated air may turn off automatically in all airflow modes except
MAX A/C to reduce the possibility of fogging.
D
MAX A/C: Touch to switch on. The system distributes recirculated air
through the instrument panel air vents, air conditioning automatically
turns on and fan speed adjusts to the highest speed. This re-cooling
of the interior is more economical and efficient than normal A/C.
E
A/C:
Touch to turn air conditioning on or off. To improve air
conditioning when starting your vehicle, drive with the windows slightly
open for two to three minutes. Use A/C with recirculated air to improve
cooling performance and efficiency.
F
AUTO:
Touch to turn on fully automatic operation. Select the desired
temperature using the temperature control. The system automatically
adjusts fan speed, air distribution, A/C operation, and outside or
recirculated air, to heat or cool the vehicle to maintain the selected
temperature.
G
Rear defroster:
Touch to turn the rear window defroster and heated
mirrors (if equipped).
H
413
MKZ (CC9) MyLincoln Touch
™

Special Operating Conditions
If you operate your vehicle primarily
in any of the following conditions, you
need to perform extra maintenance
as indicated. If you operate your
vehicle
occasionally under any of
these conditions, it is not necessary
to perform the extra maintenance. For
specific recommendations, see your
dealership service advisor or
technician.
453
MKZ (CC9) Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp E146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp

Extensive idling or low-speed driving for long distances, as in heavy commercial
use (such as delivery, taxi, patrol car or livery)
Change engine oil and filter every 12 months or
10000 miles (16000 km). The oil monitoring system
displays a message in the information display.
Perform services listed in the Normal Scheduled
Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently,
service as required
Replace engine air filter.
Replace spark plugs.
Every 60000 miles
(96000 km) Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently,
service as required
Replace engine air filter.
Inspect the wheels and related components for
abnormal noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure
tread depth.
Change engine oil and filter.
Every 5000 miles (8000
km) or six months
Perform multi-point inspection.
454
MKZ (CC9) Scheduled Maintenance

Special Operating Condition Log
455
MKZ (CC9) Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp E146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp

Exceptions
There are some exceptions to your
Normal Scheduled Maintenance:
California fuel filter replacement:
If you register your vehicle in
California, the California Air Resources
Board has determined that the failure
to perform this maintenance item
does not nullify the emission warranty
or limit recall liability before the
completion of your vehicle's useful
life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at
the specified intervals and to record
all vehicle service.
Hot climate oil change intervals
:
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using
an American Petroleum Institute (API)
Certified for Gasoline Engines
(Certification mark) oil of SM or SN
quality, the normal oil change interval
is 5000 miles (8000 kilometers). If the available API SM or SN oils are
not available, then the oil change
interval is 3000 miles (4800
kilometers).
Engine air filter and cabin air filter
replacement
: The life of the engine
air filter and cabin air filter is
dependent on exposure to dusty and
dirty conditions. Vehicles operated in
these conditions require frequent
inspection and replacement of the
engine air filter and cabin air filter.
Engine Coolant and
Motor/Electronics Coolant
Change Record
Initial change
: Six years or 100000
miles (160000 kilometers)
(whichever comes first).
After initial change
: Every three
years or 50000 miles (80000
kilometers).
457
MKZ (CC9) Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp

A
A/C
See: Climate Control...............................138
About This Manual..................................7
Protecting the Environment......................7
ABS See: Brakes.................................................. 191
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes....................................................... 192
Accessories...........................................338 Exterior style.............................................. 338
Interior style............................................... 338
Lifestyle....................................................... 338
Peace of mind........................................... 338
Accessories See: Replacement Parts
Recommendation...................................12
ACC See: Using Adaptive Cruise Control.....211
Active Park Assist................................201 Automatic Steering into Parking
Space....................................................... 203
Deactivating the Park Assist Feature.................................................... 204
Troubleshooting the System..............204
Using Active Park Assist........................202
Adaptive Headlamps
..........................86
Adjusting the Headlamps................291
Horizontal Aim Adjustment.................292
Vertical Aim Adjustment.......................291
Adjusting the Steering Wheel...........75 Power Tilt and Telescope Steering
Column....................................................... 75
AFS See: Adaptive Headlamps.....................86
Airbag Disposal.......................................51
Air Conditioning See: Climate Control...............................138
Alarm See: Anti-Theft Alarm...............................73 Anti-Theft Alarm...................................73
Arming the Alarm.......................................74
Disarming the Alarm.................................74
Appendices..........................................426
Audible Warnings and Indicators.............................................102
Headlamps On Warning Chime..........102
Key in Ignition Warning Chime .............102
Keyless Warning Alert.............................102
Parking Brake On Warning Chime....................................................... 102
Audio Control..........................................76 Seek, Next or Previous..............................76
Audio System
.......................................134
General Information................................134
Audio unit - Vehicles With: Premium AM/FM/CD..........................................135
Autolamps...............................................82
Automatic Climate Control
.............138
Automatic High Beam Control........84
Activating the System..............................85
Manually Overriding the System..........85
Automatic Transmission
..................185
Brake-Shift Interlock Override............188
If Your Vehicle Gets Stuck In Mud or
Snow......................................................... 189
Push Button Shift Transmission.........185
Automatic Transmission Fluid Check...................................................286
Autowipers..............................................79
Auxiliary Power Points......................158 110 Volt AC Power Point.........................158
12 Volt DC Power Point...........................158
Locations..................................................... 158
B
Blind Spot Monitor.............................225 Blind Spot Information System
(BLIS®) with Cross Traffic
Alert.......................................................... 225
461
MKZ Hybrid (CC9) Index