Collision Warning System...............230
Steering..................................................233
Drive Control........................................234
Load Carrying
Load Limit.............................................236
Towing
Towing a Trailer...................................244
Transporting the Vehicle.................244
Towing the Vehicle on Four Wheels...............................................245
Driving Hints
Breaking-In............................................247
Economical Driving............................247
Driving Through Water
......................247
Floor Mats
.............................................248
Roadside Emergencies
Roadside Assistance........................250
Hazard Warning Flashers
.................251
Jump-Starting the Vehicle...............251
Collision, Damage or Fire Event.....255
Post-Crash Alert System.................257
Customer Assistance
Getting the Services You Need
......258
In California (U.S. Only)...................259
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...................................................260
Utilizing the Mediation/Arbitration Program (Canada Only)...............261
Getting Assistance Outside the U.S. and Canada
......................................262 Ordering Additional Owner's
Literature...........................................263
Reporting Safety Defects (U.S. Only)...................................................264
Reporting Safety Defects (Canada Only)...................................................264
Fuses
Changing a Fuse.................................265
Fuse Specification Chart.................266
Maintenance
General Information...........................277
Opening and Closing the Hood......278
Under Hood Overview - 2.0L Hybrid.................................................278
Engine Oil Dipstick............................280
Engine Oil Check................................280
Oil Change Indicator Reset............280
Engine Coolant Check
.......................281
Automatic Transmission Fluid Check.................................................286
Brake Fluid Check
..............................286
Power Steering Fluid Check...........286
Fuel Filter
...............................................287
Washer Fluid Check...........................287
Changing the 12V Battery................287
Checking the Wiper Blades............289
Changing the Wiper Blades...........289
Changing the Engine Air Filter.......290
Adjusting the Headlamps................291
Changing a Bulb.................................292
Bulb Specification Chart.................293
Vehicle Care
General Information
..........................294
4
MKZ Hybrid (CC9) Table of Contents
To operate the washers and spray the
windshield, pull the lever toward you.
A wipe will occur a few seconds after
washing to clear any remaining
washer fluid. This feature can be
switched on or off in the information
display. See General Information
(page 103).
81
MKZ (CC9) Wipers and WashersE169316
Grade Assist (If Equipped)
It will illuminate when the
grade assist function has
been turned on.
Heads Up Display
(If Equipped) A red beam of lights will
illuminate on the windshield
in certain instances when
using adaptive cruise control and/or
the collision warning system. It will
also illuminate momentarily when you
start your vehicle to make sure the
display works.
High Beam It will illuminate when you
switch the high beam
headlamps on. It will flash
when you use the headlamp flasher.
Hood Ajar Displays when the ignition is
on and the hood is not
completely closed.
Lane Keeping Aid
(If Equipped) Illuminates when the lane
keeping system is activated.
Low Fuel Level It will illuminate when the
fuel level is low or the fuel
tank is nearly empty. Refuel
as soon as possible. Low Tire Pressure Warning It will illuminate when your
tire pressure is low. If the
lamp remains on with the
engine running or when driving, check
your tire pressure as soon as possible.
It will also illuminate momentarily
when you switch the ignition on to
confirm the lamp is functional. If it
does not illuminate when you switch
the ignition on, or begins to flash at
any time, have the system checked by
your authorized dealer.
Low Washer Fluid It will illuminate when the
windshield washer fluid id
low.
Parking Lamps It will illuminate when you
switch the parking lamps on.
Powertrain Fault Illuminates when a
powertrain fault has been
detected. Contact your
authorized dealer as soon as possible.
Ready to Drive It will illuminate once the
vehicle has been switched on
and is ready to drive. A
corresponding message may display
stating ready to drive or a message
regarding budget if a charge point has
not been entered.
100
MKZ (CC9) Instrument ClusterE144523 E156133 E159324 E144813 E132353 E144692
Maintenance
Action
Message
Stop the vehicle as soon as safely possible, turn off theengine. Check the oil level. If the warning stays on or
continues to come on with your engine running, contact your authorized dealer as soon as possible.
LOW Engine Oil Pres-
sure
Displayed when the engine oil life remaining is 10% orless. See Engine Oil Check (page 280).
Change Engine Oil
Soon
Displayed when the oil life left reaches 0%. See Engine Oil Check
(page 280).
Oil Change Required
Indicates the brake fluid level is low and the brake
system should be inspected immediately.
See Brake
Fluid Check (page 286).
Brake Fluid Level
LOW
Displays when the brake system needs servicing. Stopthe vehicle in a safe place. Contact your authorized dealer.
Check Brake System
Displays when the engine coolant temperature is
excessively high. Stop the vehicle in a safe place and contact your authorized dealer.
Engine Coolant Over-
temperature
Displays when the motor electronics are overheating.
Stop the vehicle as soon as safely possible, turn off the vehicle and let it cool. If the warning stays on or
continues to come on, contact your authorized dealer as soon as possible.
Motor Coolant Over-
temperature
Displays when the washer fluid is low and needs to be refilled.
Washer Fluid Level
Low
Displays when the engine has reduced power in orderto help reduce high coolant temperatures.
Power Reduced to
Lower Engine Temp
125
MKZ (CC9) Information Displays
Engine coolant reservoir cap
A
Engine oil filler cap
B
Engine air cleaner cover
C
Brake fluid reservoir cap
D
Power distribution box
E
Inverter system controller
F
Inverter system controller coolant reservoir cap
G
Engine oil dipstick
H
Windshield washer fluid reservoir cap
I
279
MKZ (CC9) MaintenanceE146046
ENGINE COOLANT CHECK
Engine Coolant and Inverter
System Controller Coolant
Your vehicle is equipped with two
separate cooling systems. One is for
cooling the engine and one is for
cooling the inverter system controller
that is specific to the hybrid operating
system. The two systems operate
similarly, with the inverter system
controller cooling system generally
operating at a lower temperature and
pressure.
Checking the Engine Coolant
When the engine is cold, check the
concentration and level of the engine
coolant at the intervals listed in the
scheduled maintenance information.
See Scheduled Maintenance (page
444).
Note: Make sure that the level is
between the MIN and MAX marks on
the engine coolant reservoir.
Note: Coolant expands when it is hot.
The level may extend beyond the MAX
mark.
Note: If the level is at the MIN mark,
below the MIN mark, or empty, add
prediluted coolant immediately. See
Adding Engine Coolant
in this
chapter.
The coolant concentration should be
maintained within 48% to 50%,
which equates to a freeze point
between -30°F (-34°C) and -34°F
(-37°C). Note:
For best results, coolant
concentration should be tested with a
refractometer such as Rotunda tool
300-ROB75240 available from your
dealer. Ford does not recommend the
use of hydrometers or coolant test
strips for measuring coolant
concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine
coolant or antifreeze or windshield
washer fluid outside of its specified
function and vehicle location.
Checking the Inverter System
Controller Coolant
When the engine is cold, check the
concentration and level of the inverter
system controller coolant at the
intervals listed in the scheduled
maintenance information. See
Scheduled Maintenance (page 444).
Note: Make sure that the level is
between the MIN and MAX marks on
the inverter system controller coolant
reservoir.
Note: Coolant expands when it is hot.
The level may extend beyond the MAX
mark.
Note: If the level is at the MIN mark,
below the MIN mark, or empty, add
prediluted coolant immediately. See
Adding Inverter System Controller
Coolant
in this chapter.
The coolant concentration should be
maintained within 48% to 50%,
which equates to a freeze point
between -30°F (-34°C) and -34°F
(-37°C).
281
MKZ (CC9) Maintenance
Note:
For best results, coolant
concentration should be tested with a
refractometer such as Rotunda tool
300-ROB75240 available from your
dealer. Ford does not recommend the
use of hydrometers or coolant test
strips for measuring coolant
concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine
coolant or antifreeze or windshield
washer fluid outside of its specified
function and vehicle location.
Adding Coolant WARNINGS
Do not add engine coolant when
the engine is hot. Steam and
scalding liquids released from a hot
cooling system can burn you badly.
Also, you can be burned if you spill
coolant on hot engine parts. Do not put engine coolant in the
windshield washer fluid
container. If sprayed on the
windshield, engine coolant could
make it difficult to see through the
windshield. To reduce the risk of personal
injury, make sure the engine is
cool before unscrewing the coolant
pressure relief cap. The cooling
system is under pressure; steam and
hot liquid can come out forcefully
when the cap is loosened slightly. Do not add coolant further than
the MAX mark. Note:
Do not use stop leak pellets,
cooling system sealants, or additives
as they can cause damage to the
cooling or heating systems. This
damage would not be covered under
your vehicle ’s warranty.
Note: During normal vehicle operation,
the coolant may change color from
orange to pink or light red. As long as
the coolant is clear and
uncontaminated, this color change
does not indicate the coolant has
degraded nor does it require the
coolant to be drained, the system to
be flushed, or the coolant to be
replaced.
Note: It is very important to use
prediluted coolant meeting the Ford
specification in order to avoid plugging
the small coolant passageways. Use
of concentrated coolant and water
may cause coolant passageway
plugging and void the warranty. See
Capacities and Specifications (page
330).
282
MKZ (CC9) Maintenance
FUEL FILTER
Your vehicle is equipped with a
lifetime fuel filter that is integrated
with the fuel tank. Regular
maintenance or replacement is not
needed.
WASHER FLUID CHECK
WARNING
If you operate your vehicle in
temperatures below 40°F (5°C),
use washer fluid with antifreeze
protection. Failure to use washer fluid
with antifreeze protection in cold
weather could result in impaired
windshield vision and increase the risk
of injury or accident. Note:
The front and rear washer
systems are supplied from the same
reservoir.
Add fluid to fill the reservoir if the level
is low. Only use a washer fluid that
meets Ford specifications. See
Capacities and Specifications
(page 330).
State or local regulations on volatile
organic compounds may restrict the
use of methanol, a common
windshield washer antifreeze additive.
Washer fluids containing
non-methanol antifreeze agents
should be used only if they provide
cold weather protection without
damaging the vehicle ’s paint finish,
wiper blades or washer system. CHANGING THE 12V
BATTERY WARNINGS
Batteries normally produce
explosive gases which can cause
personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery,
always shield your face and protect
your eyes. Always provide proper
ventilation. When lifting a plastic-cased
battery, excessive pressure on
the end walls could cause acid to flow
through the vent caps, resulting in
personal injury and damage to the
vehicle or battery. Lift the battery with
a battery carrier or with your hands on
opposite corners. Keep batteries out of reach of
children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes
when working near the battery to
protect against possible splashing of
acid solution. In case of acid contact
with skin or eyes, flush immediately
with water for a minimum of 15
minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately. Your vehicle is equipped with a
Motorcraft® maintenance-free
battery which normally does not
require additional water during its life
of service.
287
MKZ (CC9) Maintenance